Great system to meet FINRA's Cyber Security Requirementshttps://www.trustradius.com/security-information-event-management-siemAlienVault USMUnspecified7.95901012017-10-23T18:55:36.789Z
Updated November 02, 2017
Great system to meet FINRA's Cyber Security Requirements
Score 9 out of 101
USM Anywhere (SaaS)
Overall Satisfaction with AlienVault USM
We use AlienVault to be in compliance with FINRA's cyber security regulations. We monitor our traffic, our users logins, and systems to make sure we don't have any unauthorized entries. It is used by our IT Dept primarily, periodically compliance logs in as well. It is a great system and I am happy we went with AlienVault for our cyber security needs.
I have not used any other cyber security software to compare to alienvault.
I have not compared this to other software.
We have achieved this benefit but the only issue is unless you are very IT or tech savvy and understand networking professionally, it is very difficult to be able to understand what anything means. For example I took the launch pad training course, I have a legal background not a IT background because of that reason the course was not very helpful for me.
Using AlienVault USM
2 - Individuals that use alien vault or want to use alien vault must posses IT skills and networking knowledge. A technical background is needed to setup and use the software. That particularly becomes useful when things need to be resolved or troubleshooted.
- Meet FINRA Cybersecurity Regulations
- Network activity monitoring
- Intrusion detection
- Alienvault is particularly useful when we need to monitor user access and break in attempts.
Evaluating AlienVault USM and Competitors
We did not use a solution like alienvault before. We went with alienvault because of the capability the software had.
- Product Features
- Product Usability
- Product Reputation
- Third-party Reviews
Product features and usability were the most important factors when we were making the decision. Features differentiate products in the same class as alienvault.
AlienVault USM Implementation
It required us to make a lot of changes and use a decent amount of manpower in order to implement the software.
AlienVault USM Support
I have not had a single issue with the alienvault support staff. Any issue or question that we had, especially in the beginning during the installation phase the support staff was readily available via phone and email to help us. I am very happy with the decision we made to go with alienvault.
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
No - We do not need it at this time as we have a experienced IT person in house to help us with any issues that may arise with alienvault.
We had an issue with our intrusion detection system and the support staff identified the issue and suggested a solution on how to resolve it. He even went above and beyond and offered to do a screen share to guide us through what to do on our alienvault platform.
Using AlienVault USM
The system is great in turns of functionality but in terms of being user friendly and usability for the average person it is very hard to understand and wil take a lot of training.
Like to use
Easy to use
Requires technical support
Slow to learn
Feel nervous using
Lots to learn
- The compliance reports are easy to use.
- The threat detection system results is easy to understand.
- The setup process was difficult
- When a vulnerability is found, it is difficult to understand what it is.