What users are saying about
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Top Rated
654 Ratings
18 Ratings

AlienVault USM

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Top Rated
654 Ratings
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Score 7.9 out of 100
18 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

AlienVault USM

AlienVault Unified Security Management (USM) Anywhere is a cloud-based security information and event management solution that provides effective and affordable threat detection, incident response, and compliance management capabilities. USM Anywhere is well suited to mid-size enterprise environments operating in the cloud. USM Anywhere is also well suited to enterprises whose operations teams require easy deployment and management. Last, USM Anywhere is considered a highly affordable option compared to competitors. USM Anywhere lags competitors in several areas, such as application monitoring, database monitoring, and integrations with third-party solutions such as cloud access security brokers (CASB), DAM, DAP, and DLP.
Matthew Stacks | TrustRadius Reviewer

Darktrace

Darktrace would be well suited to any environment really; the only constraint would be the budget. The cost scales on the number of devices to be monitored by the product, so it can be quite expensive in larger environments. Any company that would benefit from having 24/7 monitoring of their network would find that this product would suit that need perfectly. It can also create a number of reports, which is useful if you have any requirement to present periodic figures and statistics for your network. There are also additional features available and in development such as Antigena, which can be configured to allow potential threats to be automatically mitigated; it can block connections to a certain address, using certain ports, or it can enforce "normal behaviour" where it will only allow a machine to communicate in a way that Darktrace has observed before and considers normal. This has huge benefits particularly for 24/7 organisations where you don't have the ability to have someone monitoring the network personally at all times, as it could stop a malware outbreak in its tracks.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Security Information and Event Management (SIEM)

AlienVault USM
7.3
Darktrace
Centralized event and log data collection
AlienVault USM
8.0
Darktrace
Correlation
AlienVault USM
8.0
Darktrace
Event and log normalization
AlienVault USM
8.0
Darktrace
Deployment flexibility
AlienVault USM
7.0
Darktrace
Custom dashboards and views
AlienVault USM
6.0
Darktrace
Host and network-based intrusion detection
AlienVault USM
7.0
Darktrace

Pros

AlienVault USM

  • Alienvault USM is THOROUGH. We have a highly integrated workspace that's most SAAS, and I monitor those integrations and their security with AV. If I am trying to track the uptime of a laptop, I don't go to VPN or our Directory Services... I go to AV.
  • As I mentioned before, we use Sophos to protect our laptops. If a questionable file shows up on someones laptop, I hear about it from AlienVault before I hear about it from our Sophos service.
  • The OTX Pulse feature is a built-in feature that lets you subscribe to industries and you are notified about new threats that affect that industry on a daily basis. The pulse alerts are added to your AV watchlist.
Christian Holton | TrustRadius Reviewer

Darktrace

  • It did an ok job of analyzing and collecting data. It used a span (mirrored) port and then using its own algorithm developed flow records.
  • It did an ok job of segmenting traffic into networks - not always correctly, but ok.
  • It tried to identify devices by type - once again, it did ok, but not that great.
Matthew Frederickson | TrustRadius Reviewer

Cons

AlienVault USM

  • While there are many features, many of them are not very advanced. Vulnerability scanning as an example is extremely simplistic and almost unusable for an enterprise organization. It's just enough to get a program off the ground.
  • Cloud-only deployment model (SaaS) may not fit all organizations. Not all organizations are "cloud friendly".
  • Reporting capabilities out of the box are lack luster. Vulnerability management reporting as an example does not include a single canned report.
Frank DePaola | TrustRadius Reviewer

Darktrace

  • False positives. Darktrace uses "AI" to create its alerts for "unusual" or "malicious" activity. It is very common to see an alert for completely benign and normal device behavior - PC tries to print for the first time in a while, for example.
  • Antigena actions. To some extent, this is a continuation of the previous point. Darktrace can break the network connectivity of the suspected device automatically. The excessive number of false positives makes administrators reluctant to use this feature, though. Also, the default Antigena actions are not relevant to real-world problems as I saw them in my experience with Darktrace.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

AlienVault USM

AlienVault USM 5.7
Based on 18 answers
The centralized logging and retention for PCI compliance was our main driver, and it is meeting that need. Otherwise there has been enough frustration with the lack of documentation and the need to customize through the CLI that I would be open to alternatives.
Aaron Rothstein | TrustRadius Reviewer

Darktrace

No score
No answers yet
No answers on this topic

Usability

AlienVault USM

AlienVault USM 7.2
Based on 35 answers
The product once properly configured seems to offer a wealth of information but has it's issues. I feel that the initial setup/ installation should include technical support to get up and running. My personal experience from the configuration as installed indicates that the network adaptors are not properly configured to read information. The network ports where configured to only ready 1/2 the network?? So having help to get the system up and running should be part of the initial purchase.
James Ellsworth | TrustRadius Reviewer

Darktrace

No score
No answers yet
No answers on this topic

Support Rating

AlienVault USM

AlienVault USM 7.3
Based on 25 answers
I have not had a single issue with the alienvault support staff. Any issue or question that we had, especially in the beginning during the installation phase the support staff was readily available via phone and email to help us. I am very happy with the decision we made to go with alienvault.
Mikhail Suleymanov | TrustRadius Reviewer

Darktrace

Darktrace 9.5
Based on 2 answers
Any time I have had any issue with Darktrace, I've been able to contact an engineer through their support desk, and I have always had a very speedy response. Even when the issue has been caused by something outside of the Darktrace devices, they have still been very keen to try to help and identify what the problem was. The customer portal also has a large number of videos and guides that you can use to educate yourself on the product
Anonymous | TrustRadius Reviewer

Online Training

AlienVault USM

AlienVault USM 8.6
Based on 6 answers
The instructor was very knowledgeable and was able to answer everyone's questions. He also was able to teach to many different levels. Some folks in the class had already been using USM or a similar product whereas I and a few others were brand new. He also provided a way of reaching out with questions after the training was over. Everyone in the training seemed to enjoy the class.
Christian Holton | TrustRadius Reviewer

Darktrace

No score
No answers yet
No answers on this topic

Implementation Rating

AlienVault USM

AlienVault USM 6.4
Based on 38 answers
Initial implementation was okay, but we should have gone on the one week course first as an understanding of the features and what to look for would have been of great use. This is especially relevant when fine tuning and correlating events and creating parsers.Once set up the system is pretty resilient and adding in configuration is quite an easy process. We only had on the odd few occasions had to progress any set up problems to tech support.There are also some great whitepapers and set up articles on AlienVault's website support.
Philip Clarke | TrustRadius Reviewer

Darktrace

No score
No answers yet
No answers on this topic

Alternatives Considered

AlienVault USM

USM Appliance provides you with the ability to identify your critical assets and to set policies to alert you when those assets have vulnerabilities or are subjected to attacks. USM Appliance will generate alarms based upon the risk associated with any given security event captured in USM Appliance.USM Appliance provides you with the ability to identify your critical assets and to set policies to alert you when those assets have vulnerabilities or are subjected to attacks. USM Appliance will generate alarms based upon the risk associated with any given security event captured in USM Appliance. Identifying patterns of events that indicate a possible threat or vulnerability.
Mpho Lekota | TrustRadius Reviewer

Darktrace

We have not evaluated others as they seem to be in their own class.
Anonymous | TrustRadius Reviewer

Return on Investment

AlienVault USM

No answers on this topic

Darktrace

  • We had an ROI just during the POC. DarkTrace helped us identify a ransomware attack and we stopped it before it happened.
  • The weekly reports more than pay for itself within the first few months.
  • The powerful search capability helps us solve problems where other solutions fall short.
Anonymous | TrustRadius Reviewer

Screenshots

Darktrace

Pricing Details

AlienVault USM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Darktrace

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

AlienVault USM
7.9
Darktrace
8.3

Likelihood to Renew

AlienVault USM
5.7
Darktrace

Usability

AlienVault USM
7.2
Darktrace

Reliability and Availability

AlienVault USM
6.4
Darktrace

Performance

AlienVault USM
7.3
Darktrace

Support Rating

AlienVault USM
7.3
Darktrace
9.5

In-Person Training

AlienVault USM
4.5
Darktrace

Online Training

AlienVault USM
8.6
Darktrace

Implementation Rating

AlienVault USM
6.4
Darktrace

Scalability

AlienVault USM
6.3
Darktrace

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