What users are saying about
717 Ratings
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Score 7.7 out of 100
54 Ratings
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Score 9.2 out of 100

Feature Set Ratings

    Security Information and Event Management (SIEM)

    6.6

    AlienVault USM

    66%

    SentinelOne Singularity

    Feature Set Not Supported
    N/A
    AlienVault USM ranks higher in 7/7 features

    Centralized event and log data collection

    6.8
    68%
    5 Ratings
    N/A
    0 Ratings

    Correlation

    7.1
    71%
    5 Ratings
    N/A
    0 Ratings

    Event and log normalization/management

    6.7
    67%
    7 Ratings
    N/A
    0 Ratings

    Deployment flexibility

    6.0
    60%
    5 Ratings
    N/A
    0 Ratings

    Integration with Identity and Access Management Tools

    6.6
    66%
    3 Ratings
    N/A
    0 Ratings

    Custom dashboards and workspaces

    6.1
    61%
    7 Ratings
    N/A
    0 Ratings

    Host and network-based intrusion detection

    6.7
    67%
    4 Ratings
    N/A
    0 Ratings

    Endpoint Security

    AlienVault USM

    Feature Set Not Supported
    N/A
    9.0

    SentinelOne Singularity

    90%
    SentinelOne Singularity ranks higher in 7/7 features

    Anti-Exploit Technology

    N/A
    0 Ratings
    9.2
    92%
    8 Ratings

    Endpoint Detection and Response (EDR)

    N/A
    0 Ratings
    9.6
    96%
    9 Ratings

    Centralized Management

    N/A
    0 Ratings
    9.1
    91%
    9 Ratings

    Hybrid Deployment Support

    N/A
    0 Ratings
    7.9
    79%
    3 Ratings

    Infection Remediation

    N/A
    0 Ratings
    9.1
    91%
    9 Ratings

    Vulnerability Management

    N/A
    0 Ratings
    9.1
    91%
    7 Ratings

    Malware Detection

    N/A
    0 Ratings
    9.3
    93%
    9 Ratings

    Attribute Ratings

    • SentinelOne Singularity is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating

    Likelihood to Recommend

    8.0

    AlienVault USM

    80%
    389 Ratings
    9.3

    SentinelOne Singularity

    93%
    11 Ratings

    Likelihood to Renew

    7.1

    AlienVault USM

    71%
    19 Ratings
    10.0

    SentinelOne Singularity

    100%
    1 Rating

    Usability

    6.7

    AlienVault USM

    67%
    35 Ratings
    9.0

    SentinelOne Singularity

    90%
    1 Rating

    Availability

    6.4

    AlienVault USM

    64%
    6 Ratings

    SentinelOne Singularity

    N/A
    0 Ratings

    Performance

    7.3

    AlienVault USM

    73%
    6 Ratings

    SentinelOne Singularity

    N/A
    0 Ratings

    Support Rating

    7.3

    AlienVault USM

    73%
    51 Ratings
    9.2

    SentinelOne Singularity

    92%
    8 Ratings

    In-Person Training

    4.5

    AlienVault USM

    45%
    1 Rating

    SentinelOne Singularity

    N/A
    0 Ratings

    Online Training

    8.3

    AlienVault USM

    83%
    6 Ratings

    SentinelOne Singularity

    N/A
    0 Ratings

    Implementation Rating

    6.4

    AlienVault USM

    64%
    76 Ratings

    SentinelOne Singularity

    N/A
    0 Ratings

    Product Scalability

    6.3

    AlienVault USM

    63%
    3 Ratings

    SentinelOne Singularity

    N/A
    0 Ratings

    Likelihood to Recommend

    AlienVault USM

    At this point I'm saying a 4. While the marketing material make it appear to be easy to use and it was relatively easy to set up, as previously mentioned, each event description is based upon the individual asset making it nearly impossible for the administrator to be a SME for each asset. For example, if one of the assets reporting is a router, the administrator monitoring alerts would need to know what the various events are that can be triggered as an event for the particular router; however, if the asset is a workstation, the administrator would need to know the various events that are triggered for workstations.
    Anonymous | TrustRadius Reviewer

    SentinelOne Singularity

    I'm not sure about pricing but I have heard from larger companies that it was not very accessible because of their size. We are a small company and we also utilize a SIEM which helped offset costs right off the bat. I think it makes 100% sense for IT departments that don't have enough staff to monitor their environment in depth.
    Seth Urbanczyk | TrustRadius Reviewer

    Pros

    AlienVault USM

    • AlienVault USM is simple and easy to deploy. Sensors can be deployed in as little as 15 minutes through the setup wizard.
    • The USM UI is easy to understand. I've trained multiple analysts who are able to perform their duties on their first day, in part because of USM Anywhere's ease of use.
    • Top-notch built-in compliance templates and reporting features.
    Matthew Stacks | TrustRadius Reviewer

    SentinelOne Singularity

    • SentinelOne provides excellent protection against known and unknown attacks to our endpoints.
    • The recovery option provides a fast, first line of defense against ransomware and other system damaging attacks.
    • SentinelOne requires minimal administrative support making it a very cost effective and efficient solution.
    Anonymous | TrustRadius Reviewer

    Cons

    AlienVault USM

    • Personally, I've wished I could purchase a service that would configure AV for my environment. I get a lot of traffic on a daily basis and I almost need to hire an analyst that just works on AV.
    • Some of the filters when looking for a specific alert aren't that easy to use.
    Christian Holton | TrustRadius Reviewer

    SentinelOne Singularity

    • Possibly for compatibility with legacy Windows OS's and non Windows OS's.
    • Some settings are greyed out and unable to change but I believe this is to protect you from making a bad configuration change.
    • Could do better with reporting at the base level subscription.
    Seth Urbanczyk | TrustRadius Reviewer

    Pricing Details

    AlienVault USM

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    $1,075 per month

    AlienVault USM Editions & Modules

    Edition
    Essentials$1,0751
    Standard$1,6951
    Premium$2,5951
    1. per month
    Additional Pricing Details

    SentinelOne Singularity

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $4 per agent, per month

    SentinelOne Singularity Editions & Modules

    Edition
    Singularity Core$61
    Singularity Control$81
    Singularity Complete$121
    Singularity Cloud$362
    Singularity Ranger IoT$43
    1. per agent, per month
    2. per VM/Kubernetes worker node, per month
    3. per agent, per month
    Additional Pricing Details

    Likelihood to Renew

    AlienVault USM

    AlienVault USM 7.1
    Based on 19 answers
    The centralized logging and retention for PCI compliance was our main driver, and it is meeting that need. Otherwise there has been enough frustration with the lack of documentation and the need to customize through the CLI that I would be open to alternatives.
    Aaron Rothstein | TrustRadius Reviewer

    SentinelOne Singularity

    SentinelOne Singularity 10.0
    Based on 1 answer
    Reliable for simple installation and above all efficient
    Anonymous | TrustRadius Reviewer

    Usability

    AlienVault USM

    AlienVault USM 6.7
    Based on 35 answers
    Once you are able to navigate the different panels, finding what you need is quite easily. Before getting used it it can be a bit of challenge .Each panel is quite well laid out and the filtering search capabilities are quite strong.
    Anonymous | TrustRadius Reviewer

    SentinelOne Singularity

    SentinelOne Singularity 9.0
    Based on 1 answer
    Compared to all the other major players, SentinelOne is truly hands off. One installed, the tool is able to manage all the major threats on my endpoints without intervention. The biggest thing the IT Dept has to do now is just clear the incidents after SentinelOne has dealt with them. Every other tool I have used requires significantly more effort to maintain.
    Anonymous | TrustRadius Reviewer

    Reliability and Availability

    AlienVault USM

    AlienVault USM 6.4
    Based on 6 answers
    We do have issues with maintenance on the AlienVault USM as the disk fills up from time to time with other data sources. Sources for scanning logs and net flow data isn't calculated in regular disk maintenance and can easily fill up our disk if we do not keep an eye on it with some custom Nagios plugins. The system does properly trim logging data from logging sources properly.
    Anonymous | TrustRadius Reviewer

    SentinelOne Singularity

    No score
    No answers yet
    No answers on this topic

    Performance

    AlienVault USM

    AlienVault USM 7.3
    Based on 6 answers
    With the latest release of AlienVault USM overall performance has not been an issue. We have noticed single source events per second does not scale well with the overall system. 2,000eps on a vmware system with a single source produces delays of up to an hour for us. Pages, reporting and even raw log searches are rather quick though.
    Anonymous | TrustRadius Reviewer

    SentinelOne Singularity

    No score
    No answers yet
    No answers on this topic

    Support Rating

    AlienVault USM

    AlienVault USM 7.3
    Based on 51 answers
    The support we received from alienvault was excellent. They went above and beyond in making sure everything was working as it needed to be. They REALLY want their product implementation to be a success and our security goals be achieved. They are like a member of our security team.
    Anonymous | TrustRadius Reviewer

    SentinelOne Singularity

    SentinelOne Singularity 9.2
    Based on 8 answers
    Their support is good and quick to respond. The one issue we faced was when a non-protection issue arose there was a lot of dancing around trying to figure things out. This was frustrating as it took significantly longer to figure out issues. Lots of repetitive log gathers, screen caps, uninstalls that never seemed to resolve issues. Eventually, the product would be updated and the issue seemed to be resolved, but seemed to be the only solution.
    Nathan Venno | TrustRadius Reviewer

    In-Person Training

    AlienVault USM

    AlienVault USM 4.5
    Based on 1 answer
    I did not have any experience with "in person" training directly. The free online classes offered for a half a day are based on the actual training offered. These little teasers are very good and well worth your time to learn a few quick and dirty ways of getting more information from your SIEM
    Anonymous | TrustRadius Reviewer

    SentinelOne Singularity

    No score
    No answers yet
    No answers on this topic

    Online Training

    AlienVault USM

    AlienVault USM 8.3
    Based on 6 answers
    It was very well organized and helpful in using the product to the fullest extent. The instructor allowed time for folks who were involved with managed services to receive tuning tips in order to better support their customers. In addition, the course materials were automatically updated when the new version came out.
    Anonymous | TrustRadius Reviewer

    SentinelOne Singularity

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    AlienVault USM

    AlienVault USM 6.4
    Based on 76 answers
    AlienVault USM was a very simple to implement and get up and running. We started with a trial version and had that up and going within an hour of receiving email instructions from the sales engineer. We never had to contact support to get the system up and going. It was extremely easy to convert over to a full license once we started with a paid version.
    Anonymous | TrustRadius Reviewer

    SentinelOne Singularity

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    AlienVault USM

    Splunk's ES is a paid add-on on top of an already pricey product. Finding a MSSP that supports Splunk and isn't a 6 figure annual commitment seems unlikely. LogRhythm did not have a cloud-based solution when we were considering SIEMs. Fantastic product though and have a good MSSP base.Devo did not have a MSSP partner base when we looked. Their product is fantastic too.AlienVault USM has good partners to choose from as well as an affordable cloud model, that's why we chose it.
    Anonymous | TrustRadius Reviewer

    SentinelOne Singularity

    Webroot is a great product but did not provide the versatility that we really were desiring. It allowed to us to centrally manage, but required policy-based management, and not the endpoint detail we wanted. SentinelOne's central management provides a variety of options for us to deploy and manage.
    Eric Milles | TrustRadius Reviewer

    Scalability

    AlienVault USM

    AlienVault USM 6.3
    Based on 3 answers
    The AlienVault USM is not very scalable. Some scalability can be achieved by installing additional sensors, but this only offers 500eps per sensor and is still overall limited by the installation type of VM or physical. We have also noticed the EPS (events per second) is rated overall and not towards a single source. A single source on a very healthy VMware partition tops out at 2,000eps for us, no matter how we configure it. Maybe this is a problem of the 5.2 release?
    Anonymous | TrustRadius Reviewer

    SentinelOne Singularity

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    AlienVault USM

    • Compliance
    • Threat detection
    • Easy asset management
    • Save on vulnerability scanning
    Anonymous | TrustRadius Reviewer

    SentinelOne Singularity

    • SentinelOne has already proved its value by stopping attacks that would have gone otherwise unnoticed until much later in their infection process.
    • The Vigilance team has provided quick response to threats that were not easily contained via the automated response SentinelOne's agents provide. This has given us a significant piece of mind.
    Anonymous | TrustRadius Reviewer

    Screenshots

    SentinelOne Singularity

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