Reviews (1-25 of 25)
Additional support on other topics was also resolved under the same initial call which helped rather than closing the call off and starting again.
Further check backs were carried out before the case was closed so support was very useful throughout.
They also think outside the box as well offering solutions to problems that could be predicative.
support. They seem to know the product well in addition to knowing the actual underbelly
of a product such as AlienVault. I took two spots away as I find the online
support to be lacking. Almost any search takes you to the forums, where it's
mostly a miss. And searching for what one suspects is a bug is never there, but
you call in and it's, ‘yeah that's a bug and here's a quick workaround or
solution.’ so yeah for live support .. boo for the online based support/doc.
AlienVault USM Scorecard Summary
Feature Scorecard Summary
About AlienVault USM
AlienVault® Unified Security Management® (USM) delivers threat detection, incident response, and compliance management in one unified platform. It is designed to combine all the essential security capabilities needed for effective security monitoring across cloud and on-premises environments, including SIEM, intrusion detection, vulnerability management, as well as continuous threat intelligence updates. The vendor states that even for resource-limited IT security teams, AlienVault USM can be affordable, fast to deploy, and easy to use. It eliminates the need to deploy, integrate, and maintain multiple point solutions in the data center.
Smart, automated data collection & analysis: USM Anywhere automatically collects and analyzes data across the attack surface, helping to quickly gain centralized security visibility without the complexity of multiple disparate security technologies.
Automated threat detection powered by AT&T Alien Labs: With threat intelligence provided by AT&T Alien Labs, USM Anywhere is updated automatically to stay on top of evolving and emerging threats, so the security team can focus on responding to alerts.
Incident response orchestration with AlienApps: USM Anywhere supports a growing ecosystem of AlienApps, enabling the user to orchestrate and automate actions towards other security technologies, able to respond to incidents quickly and easily.
AlienVault USM Screenshots
AlienVault USM Videos (2)
AlienVault USM Downloadables
AlienVault USM Competitors
AlienVault USM Support Options
|Free Version||Paid Version|
|Video Tutorials / Webinar|
AlienVault USM Technical Details