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athenaClinicals

athenaClinicals

Overview

Recent Reviews

TrustRadius Insights

AthenaClinicals is a versatile software that has been highly regarded in the medical business for its automation and ease of use compared …
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TrustRadius Insights
TrustRadius Insights
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 27 features
  • Fax integration (9)
    9.9
    99%
  • Charting / document management (9)
    8.9
    89%
  • Templates (9)
    8.9
    89%
  • Integration with other EMR and PM systems (9)
    7.6
    76%
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Pricing

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athenaClinicals

athenaClinicals

N/A
Unavailable

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Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

ChartGuard for athenaClinicals Demo

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Samantha, the EHR Virtual Assistant for athenaClinicals - Demo

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AthenaClinicals/AthenaHealth Transcription and Scribe service DEMO

YouTube

Samantha, the EHR Virtual Assistant for athenaClinicals - Demo

YouTube

athenaClinicals Interoperability (PRS) Demo

YouTube

IntegraCoder Demo - athenaClinicals

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Features

Billing and Claims Management

Managing the entire revenue cycle to help improve collection rates

8.4
Avg 7.7

Patient Scheduling

Managing patient scheduling, appointment reminders, and patient check-in

8.2
Avg 8.0

Electronic Medical Records

Digital charting of a patient’s medical and treatment history

8.9
Avg 7.2

Medical Security and Privacy

This component helps an organization minimize security risks and respect data privacy.

8.4
Avg 8.4

Workflow and Scale

The software helps manage employee workflows at scale.

8.8
Avg 7.8
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Product Details

What is athenaClinicals?

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Comparisons

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Reviews and Ratings

(20)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

AthenaClinicals is a versatile software that has been highly regarded in the medical business for its automation and ease of use compared to other EHR software. Users have found the software valuable in a variety of use cases. For example, it allows users to print forms with patient scan codes and scan them directly into the patient's electronic chart, saving time. With features like improved authorization tracking and a report builder for detailed assessments, AthenaClinicals effectively maintains patient records and financials for doctor's offices. Additionally, the software offers a complete electronic medical record solution for large family care practices, eliminating the need for physical charts and streamlining record management. Users have appreciated the transition from an aging EMR to a newer web-based model. Furthermore, AthenaClinicals enhances workflow optimization and easy data entry with its user-friendly interface, providing a seamless experience for users. The check-in and check-out features significantly improve office efficiency, while patient message management ensures prompt communication between departments or doctors. By simplifying navigation through patient charts and doctors' notes, AthenaClinicals makes it easier to find lost papers, schedule appointments, and create patient charts quickly. The software also helps standardize templates of notes, ensuring consistency in documentation. Overall, users have praised AthenaClinicals for its comprehensive management solutions for medical billing, care management, and income monitoring, resulting in improved work efficiency by 70%.

Users commonly recommend thoroughly researching and studying a lot of information before using AthenaClinicals. They emphasize the importance of understanding the cost and fees associated with the software, as well as confirming any sales promises in writing.

Another common recommendation is to fully utilize AthenaClinicals' capabilities. Users suggest taking advantage of tutorials and staying up-to-date with the company's publications to maximize the benefits of the system. Some users even suggest dedicating staff solely to the billing process if possible.

Many users recommend giving AthenaClinicals a trial run before making a purchase. This allows potential users to familiarize themselves with the software and determine if it meets their needs for potential financial and time savings. However, there is also a cautionary note for recommending AthenaClinicals for Surgery Centers, unless it is a single specialty center connected to a single physician.

Overall, these recommendations highlight the importance of thorough research, maximizing the use of AthenaClinicals' features, and experiencing a trial run before committing to the software.

Attribute Ratings

Reviews

(1-9 of 9)
Companies can't remove reviews or game the system. Here's why
December 14, 2018

Nurse at Primary Care Practice

Verified User
Professional in Professional Services
Hospital & Health Care Company, 201-500 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
athenaClinicals Feature Ratings
Billing and Claims Management (5)
90%
9.0
Real-time eligibility verification
90%
9.0
Coding
90%
9.0
Claims management
90%
9.0
Patient billing
90%
9.0
Financial Reporting
90%
9.0
Patient Scheduling (5)
90%
9.0
Rule-based scheduling
90%
9.0
Automated patient check-in
90%
9.0
Automated appointment reminders
90%
9.0
Multi-location support
90%
9.0
Calendar interface
90%
9.0
Medical Inventory Management
N/A
N/A
Electronic Medical Records (9)
97.77777777777779%
9.8
Charting / document management
100%
10.0
Templates
100%
10.0
E-prescribing
100%
10.0
Fax integration
100%
10.0
Patient portal
100%
10.0
Mobile/tablet support
100%
10.0
Integration with other EMR and PM systems
90%
9.0
Customization
90%
9.0
Workflow automation
100%
10.0
Medical Security and Privacy (4)
87.5%
8.8
Role-based permission levels
100%
10.0
Data backups and redundancy
90%
9.0
HIPAA compliance
90%
9.0
Local mode / networking failsafe
70%
7.0
Workflow and Scale (3)
93.33333333333334%
9.3
Task tracking
90%
9.0
Specialty-specific workflows
90%
9.0
Multi-office / multi-physician capabilities
100%
10.0
October 10, 2018

Athena for Surgery Centers, not a good choice.

Dale Bowman | TrustRadius Reviewer
Dale Bowman
Administrator, Nivano Ambulatory Surgery Center
Nivano Health (Medical Practice, 11-50 employees)
Score 2 out of 10
Vetted Review
Verified User
Incentivized
athenaClinicals Feature Ratings
Billing and Claims Management (4)
67.5%
6.8
Real-time eligibility verification
100%
10.0
Claims management
70%
7.0
Patient billing
70%
7.0
Financial Reporting
30%
3.0
Patient Scheduling (5)
66%
6.6
Rule-based scheduling
50%
5.0
Automated patient check-in
70%
7.0
Automated appointment reminders
70%
7.0
Multi-location support
70%
7.0
Calendar interface
70%
7.0
Medical Inventory Management
N/A
N/A
Electronic Medical Records (9)
72.22222222222223%
7.2
Charting / document management
70%
7.0
Templates
70%
7.0
E-prescribing
100%
10.0
Fax integration
100%
10.0
Patient portal
100%
10.0
Mobile/tablet support
50%
5.0
Integration with other EMR and PM systems
50%
5.0
Customization
40%
4.0
Workflow automation
70%
7.0
Medical Security and Privacy (4)
77.5%
7.8
Role-based permission levels
100%
10.0
Data backups and redundancy
70%
7.0
HIPAA compliance
70%
7.0
Local mode / networking failsafe
70%
7.0
Workflow and Scale (3)
80%
8.0
Task tracking
70%
7.0
Specialty-specific workflows
70%
7.0
Multi-office / multi-physician capabilities
100%
10.0
May 18, 2018

Relatively easy to learn.

Tom Pentzer | TrustRadius Reviewer
Tom Pentzer
Medical student
FDM Academy (Medical Practice, 201-500 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
athenaClinicals Feature Ratings
Billing and Claims Management (5)
N/A
N/A
Real-time eligibility verification
N/A
N/A
Coding
N/A
N/A
Claims management
N/A
N/A
Patient billing
N/A
N/A
Financial Reporting
N/A
N/A
Patient Scheduling (5)
N/A
N/A
Rule-based scheduling
N/A
N/A
Automated patient check-in
N/A
N/A
Automated appointment reminders
N/A
N/A
Multi-location support
N/A
N/A
Calendar interface
N/A
N/A
Medical Inventory Management
N/A
N/A
Electronic Medical Records (10)
48%
4.8
Charting / document management
80%
8.0
Templates
80%
8.0
E-prescribing
80%
8.0
Fax integration
80%
8.0
Patient portal
N/A
N/A
Mobile/tablet support
N/A
N/A
Speech recognition
N/A
N/A
Integration with other EMR and PM systems
60%
6.0
Customization
50%
5.0
Workflow automation
50%
5.0
Medical Security and Privacy (4)
60%
6.0
Role-based permission levels
80%
8.0
Data backups and redundancy
80%
8.0
HIPAA compliance
80%
8.0
Local mode / networking failsafe
N/A
N/A
Workflow and Scale (3)
80%
8.0
Task tracking
80%
8.0
Specialty-specific workflows
80%
8.0
Multi-office / multi-physician capabilities
80%
8.0
May 04, 2017

Goid system that is reliable

Verified User
Analyst in Information Technology
Computer Software Company, 11-50 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
athenaClinicals Feature Ratings
Billing and Claims Management (5)
94%
9.4
Real-time eligibility verification
100%
10.0
Coding
100%
10.0
Claims management
90%
9.0
Patient billing
90%
9.0
Financial Reporting
90%
9.0
Patient Scheduling (5)
82%
8.2
Rule-based scheduling
100%
10.0
Automated patient check-in
80%
8.0
Automated appointment reminders
90%
9.0
Multi-location support
60%
6.0
Calendar interface
80%
8.0
Medical Inventory Management
N/A
N/A
Electronic Medical Records (10)
71%
7.1
Charting / document management
80%
8.0
Templates
90%
9.0
E-prescribing
100%
10.0
Fax integration
90%
9.0
Patient portal
100%
10.0
Mobile/tablet support
N/A
N/A
Speech recognition
N/A
N/A
Integration with other EMR and PM systems
80%
8.0
Customization
80%
8.0
Workflow automation
90%
9.0
Medical Security and Privacy (4)
90%
9.0
Role-based permission levels
100%
10.0
Data backups and redundancy
80%
8.0
HIPAA compliance
100%
10.0
Local mode / networking failsafe
80%
8.0
Workflow and Scale (3)
83.33333333333334%
8.3
Task tracking
90%
9.0
Specialty-specific workflows
80%
8.0
Multi-office / multi-physician capabilities
80%
8.0
April 10, 2017

Great but pricey program

Jessica Adams | TrustRadius Reviewer
Jessica Adams
VP
Coastal Medical and Psychiatric Services (Medical Practice, 11-50 employees)
Score 5 out of 10
Vetted Review
Verified User
Incentivized
athenaClinicals Feature Ratings
Billing and Claims Management (5)
86%
8.6
Real-time eligibility verification
80%
8.0
Coding
90%
9.0
Claims management
90%
9.0
Patient billing
90%
9.0
Financial Reporting
80%
8.0
Patient Scheduling (5)
62%
6.2
Rule-based scheduling
80%
8.0
Automated patient check-in
70%
7.0
Automated appointment reminders
80%
8.0
Multi-location support
80%
8.0
Calendar interface
N/A
N/A
Medical Inventory Management
N/A
N/A
Electronic Medical Records (10)
74%
7.4
Charting / document management
90%
9.0
Templates
90%
9.0
E-prescribing
90%
9.0
Fax integration
90%
9.0
Patient portal
90%
9.0
Mobile/tablet support
90%
9.0
Speech recognition
N/A
N/A
Integration with other EMR and PM systems
20%
2.0
Customization
90%
9.0
Workflow automation
90%
9.0
Medical Security and Privacy (4)
87.5%
8.8
Role-based permission levels
90%
9.0
Data backups and redundancy
80%
8.0
HIPAA compliance
90%
9.0
Local mode / networking failsafe
90%
9.0
Workflow and Scale (3)
80%
8.0
Task tracking
80%
8.0
Specialty-specific workflows
80%
8.0
Multi-office / multi-physician capabilities
80%
8.0
April 05, 2017

Athena - Offers time saving practice management

Verified User
Manager in Professional Services
Medical Practice Company, 51-200 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
athenaClinicals Feature Ratings
Billing and Claims Management (5)
86%
8.6
Real-time eligibility verification
100%
10.0
Coding
100%
10.0
Claims management
100%
10.0
Patient billing
100%
10.0
Financial Reporting
30%
3.0
Patient Scheduling (5)
90%
9.0
Rule-based scheduling
90%
9.0
Automated patient check-in
90%
9.0
Automated appointment reminders
90%
9.0
Multi-location support
90%
9.0
Calendar interface
90%
9.0
Medical Inventory Management
N/A
N/A
Electronic Medical Records (10)
90%
9.0
Charting / document management
90%
9.0
Templates
90%
9.0
E-prescribing
90%
9.0
Fax integration
90%
9.0
Patient portal
90%
9.0
Mobile/tablet support
90%
9.0
Speech recognition
90%
9.0
Integration with other EMR and PM systems
90%
9.0
Customization
90%
9.0
Workflow automation
90%
9.0
Medical Security and Privacy (4)
90%
9.0
Role-based permission levels
90%
9.0
Data backups and redundancy
90%
9.0
HIPAA compliance
90%
9.0
Local mode / networking failsafe
90%
9.0
Workflow and Scale (3)
90%
9.0
Task tracking
90%
9.0
Specialty-specific workflows
90%
9.0
Multi-office / multi-physician capabilities
90%
9.0
June 01, 2016

athenaClinicals - the Enterprise experience

Verified User
Director in Information Technology
Hospital & Health Care Company, 10,001+ employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
athenaClinicals Feature Ratings
Billing and Claims Management (5)
78%
7.8
Real-time eligibility verification
70%
7.0
Coding
70%
7.0
Claims management
80%
8.0
Patient billing
90%
9.0
Financial Reporting
80%
8.0
Patient Scheduling (5)
88%
8.8
Rule-based scheduling
90%
9.0
Automated patient check-in
80%
8.0
Automated appointment reminders
90%
9.0
Multi-location support
90%
9.0
Calendar interface
90%
9.0
Medical Inventory Management
N/A
N/A
Electronic Medical Records (10)
83%
8.3
Charting / document management
90%
9.0
Templates
90%
9.0
E-prescribing
100%
10.0
Fax integration
80%
8.0
Patient portal
90%
9.0
Mobile/tablet support
80%
8.0
Speech recognition
80%
8.0
Integration with other EMR and PM systems
80%
8.0
Customization
70%
7.0
Workflow automation
70%
7.0
Medical Security and Privacy (4)
75%
7.5
Role-based permission levels
50%
5.0
Data backups and redundancy
80%
8.0
HIPAA compliance
90%
9.0
Local mode / networking failsafe
80%
8.0
Workflow and Scale (3)
86.66666666666666%
8.7
Task tracking
100%
10.0
Specialty-specific workflows
80%
8.0
Multi-office / multi-physician capabilities
80%
8.0
April 28, 2016

Athena Ambulatory Review

Verified User
Analyst in Information Technology
Hospital & Health Care Company, 1001-5000 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
athenaClinicals Feature Ratings
Billing and Claims Management (5)
90%
9.0
Real-time eligibility verification
100%
10.0
Coding
70%
7.0
Claims management
90%
9.0
Patient billing
100%
10.0
Financial Reporting
90%
9.0
Patient Scheduling (4)
90%
9.0
Automated patient check-in
90%
9.0
Automated appointment reminders
90%
9.0
Multi-location support
90%
9.0
Calendar interface
90%
9.0
Medical Inventory Management
N/A
N/A
Electronic Medical Records (10)
71%
7.1
Charting / document management
70%
7.0
Templates
20%
2.0
E-prescribing
100%
10.0
Fax integration
90%
9.0
Patient portal
100%
10.0
Mobile/tablet support
80%
8.0
Speech recognition
100%
10.0
Integration with other EMR and PM systems
70%
7.0
Customization
30%
3.0
Workflow automation
50%
5.0
Medical Security and Privacy (4)
62.5%
6.3
Role-based permission levels
80%
8.0
Data backups and redundancy
60%
6.0
HIPAA compliance
100%
10.0
Local mode / networking failsafe
10%
1.0
Workflow and Scale (3)
53.33333333333333%
5.3
Task tracking
30%
3.0
Specialty-specific workflows
30%
3.0
Multi-office / multi-physician capabilities
100%
10.0
April 08, 2015

athenahealth........a must see... opportunity!

Verified User
Manager in Other
Health, Wellness and Fitness Company, 11-50 employees
Score 8 out of 10
Vetted Review
Verified User
athenaClinicals Feature Ratings
Billing and Claims Management (5)
80%
8.0
Real-time eligibility verification
80%
8.0
Coding
70%
7.0
Claims management
80%
8.0
Patient billing
80%
8.0
Financial Reporting
90%
9.0
Patient Scheduling (3)
53.33333333333333%
5.3
Automated patient check-in
N/A
N/A
Automated appointment reminders
80%
8.0
Multi-location support
80%
8.0
Medical Inventory Management
N/A
N/A
Electronic Medical Records (10)
80%
8.0
Charting / document management
80%
8.0
Templates
80%
8.0
E-prescribing
90%
9.0
Fax integration
80%
8.0
Patient portal
80%
8.0
Mobile/tablet support
70%
7.0
Speech recognition
80%
8.0
Integration with other EMR and PM systems
80%
8.0
Customization
80%
8.0
Workflow automation
80%
8.0
Medical Security and Privacy (4)
90%
9.0
Role-based permission levels
90%
9.0
Data backups and redundancy
90%
9.0
HIPAA compliance
90%
9.0
Local mode / networking failsafe
90%
9.0
Workflow and Scale (2)
90%
9.0
Task tracking
90%
9.0
Multi-office / multi-physician capabilities
90%
9.0
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