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BuzzBoard is a tool that assists users in qualifying leads better, generating new business, and improving existing campaigns. Users rely …
Overview
What is BuzzBoard?
BuzzBoard aims to uncover data-driven insights about SMBs that drive more meaningful conversations for marketers and sellers, resulting in increased sales across the customer lifecycle. The vendor says by applying data science and digital signals to the world’s most extensive…
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What is BuzzBoard?
BuzzBoard aims to uncover data-driven insights about SMBs that drive more meaningful conversations for marketers and sellers, resulting in increased sales across the customer lifecycle. The vendor says by applying data science and digital signals to the world’s most extensive…
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BuzzBoard for Agencies - The Growth Kit for Your Agency
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Product Details
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- Tech Details
What is BuzzBoard?
BuzzBoard aims to uncover data-driven insights about SMBs that drive more meaningful conversations for marketers and sellers, resulting in increased sales across the customer lifecycle. The vendor says by applying data science and digital signals to the world’s most extensive collection of business intelligence about SMBs, BuzzBoard answers the most important question for marketers and sellers: why will my prospects and customers want to engage? Additionally, the vendor says BuzzBoard transforms unproductive sales interactions into customized opportunities to improve customer engagement, book more appointments and close deals faster.
The vendor’s value proposition is that BuzzBoard’s unique, insights-driven technology provides micro-targeting capabilities for prospecting, identifies upsell and cross-sell opportunities to grow existing customers, automatically monitors top accounts to increase retention, and generates compelling content that fuels customer engagement. With BuzzBoard, users can create better sales opportunities and deeper engagement, leading to more sales and lasting customer relationships.
BuzzBoard Video
BuzzBoard Demand is an Account Intelligence platform for B2SMB solution providers. This video gives an introduction to how BuzzBoard helps companies that are selling into the SMB space to identify, build and understand their TAM and ICP. With BuzzBoard Demand, companies can ...
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BuzzBoard Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Mobile Web |
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
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- Recommendations
BuzzBoard is a tool that assists users in qualifying leads better, generating new business, and improving existing campaigns. Users rely on BuzzBoard to do their homework before meetings with clients, saving time and making them more effective consultants. With the tool's ability to provide detailed analyses of a business's online presence, including digital visibility and competitor analysis, users can easily identify potential prospects for new sales.
The product solves several business problems for its users, including finding potential leads, filling up their pipeline, and synchronizing them to Salesforce. It also helps users to identify areas for improvement in a company's digital strategy and bring these areas to the attention of their customers. Additionally, it streamlines various processes, saves time, and helps users with their Valid Business Reason for making contact with a local business. Overall, BuzzBoard provides value to businesses by simplifying the prospecting process, enabling smarter marketing strategies, and helping customers stay ahead of their competition.
Ease of use: Users have found BuzzBoard to be a user-friendly tool that is easy to learn and implement. Several reviewers have appreciated that they can quickly adapt to the platform, making it an excellent option for new users.
Valuable insights: The detailed reports on a business's website and advertising history were highly appreciated by several users. These reports provide valuable insights that allow the user to assess a business's online presence accurately. Additionally, some reviewers mentioned how BuzzBoard enables them to gain knowledge and market insights, which helps in identifying gaps, opportunities, and pain points.
Time-saving feature: Many reviewers have stated that BuzzBoard saves them time by providing quick digital diagnosis of business health, organizing business types by priority of need or dialing in on prospects quickly and efficiently through its filtering options. This feature helps users focus on high-priority prospects, identify areas where businesses need improvement and provides actionable recommendations.
Slow Performance: Some users have mentioned that the platform can be slow at times, which can cause frustration when they are in a hurry. Additionally, some users have reported long wait times to generate BuzzScores or load certain pages. This issue was mentioned by multiple reviewers.
Inaccurate Information: A few users have expressed concerns about the accuracy of the information provided by BuzzBoard. They reported instances where the software does not retrieve truly accurate information such as Google Analytics or social media presence of businesses. Others noted that there are times when the information provided is incorrect, outdated or incomplete. Some mentioned that recommendations generated by BuzzBoard do not always apply to diagnosis and can be misleading. Several reviewers cited this as an issue.
Difficult User Interface: The user interface of BuzzBoard has been described as overwhelming and difficult to navigate by some users, particularly for newcomers to the tool. Users would like to see improvements in it such as providing helpful tips customized to their business profile results or making search filters more specific according to their needs. The program takes a long time to generate reports and retrieve information which adds up difficulty using it properly. Multiple users stated these issues with BuzzBoard's UI.
Users highly recommend frequently using BuzzBoard to become familiar with it and utilize it in presentations. They also suggest consistently asking lots of questions and bringing up any issues with the representative for quick on-the-fly solutions. Moreover, users find BuzzBoard to be an exceptionally useful tool for account representatives and strongly advocate for providing comprehensive training to new hires to maximize the benefits of using the platform. Users also suggest taking advantage of training calls for tips on using BuzzBoard effectively in closing deals, and utilizing the filters for relevant prospect searches.