Skip to main content
TrustRadius
CiraSync

CiraSync

Overview

What is CiraSync?

Cira Apps in San Jose offers CiraSync, a secure, Azure-based SaaS platform that automates the syncing of Office 365 Global Address Lists, shared calendars, Public Folders, and CRM contacts to a business smartphone in about a minute.

Read more

Learn from top reviewers

CiraSync - Cloud Sync for Office in the Cloud

Rating: 9 out of 10
April 30, 2020
IncentivizedVetted ReviewVerified User
We use CiraSync to maintain a centralized contact list on users' smartphones. CiraSync is connected to our Office 365 account and it syncs selected contact data into each user...
Continue reading
Verified user
Director
CiraSync3 years of experience

Streamlined solution to manage mobile contact lists

Rating: 10 out of 10
April 29, 2020
IncentivizedVetted ReviewVerified User
My organization had a challenge ensuring all of our employees had the latest contact information and phone numbers on his/her mobile devices. With CiraSync we were able to aut...
Continue reading
Verified user
Professional
CiraSync3 years of experience

CiraSync is like nothing else -- I wouldn't know what to do without it

Rating: 10 out of 10
April 24, 2020
IncentivizedVetted ReviewVerified User
CiraSync is used across our entire organization. When we replaced our inhouse mail server with Office 365 we needed a solution for synchronizing shared calendars across mobile...
Continue reading
Verified user
Director
CiraSync5 years of experience

Cirasync, FINALLY a solution for all!

Rating: 10 out of 10
February 24, 2020
IncentivizedVetted ReviewVerified User
Cirasync solved a problem that the District had been fighting for years, and did it in a matter of hours!We're now using it District-wide. We tested first in the IT Department...
Continue reading
Verified user
Administrator
CiraSync1 year of experience
Log in with LinkedIn to see content from your network
Return to navigation

Pricing

View all pricing

Enterprise Edition

$1

Cloud
per user, per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://cirasync.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $1 per month
Return to navigation

Product Details

What is CiraSync?

CiraSync Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Cira Apps in San Jose offers CiraSync, a secure, Azure-based SaaS platform that automates the syncing of Office 365 Global Address Lists, shared calendars, Public Folders, and CRM contacts to a business smartphone in about a minute.

CiraSync starts at $1.

Reviewers rate Support Rating highest, with a score of 8.3.

The most common users of CiraSync are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(7)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Cirasync has proven to be a valuable tool for many users, addressing various challenges and improving communication and collaboration within organizations. One key use case is the automatic syncing of the Global Address List with mobile devices, ensuring that users have an up-to-date directory of contacts readily available on their phones. This feature has been particularly beneficial for companies that rely on iOS-only Bring Your Own Device policies, as it eliminates the need to use iCloud and addresses security concerns.

Another important use case is the synchronization of shared calendars and contacts, providing accurate and timely information to field teams without the need for manual acceptance or data entry. Cirasync also simplifies contact management by automating the process of updating contacts on employees' phones, saving time and eliminating the need for manual instructions. Additionally, the software allows for easy access to up-to-date information on iPhones, improving efficiency and user experience.

Cirasync has also proven effective in maintaining company directories with automatically updated contacts across the organization. It facilitates the syncing of unified and up-to-date contacts from public folders to all users, simplifying contact management. Furthermore, Cirasync provides a customizable solution for syncing the Global Address List to different mobile devices, meeting specific needs.

Overall, users have had positive experiences with Cirasync, finding it reliable and easy to use. It has successfully solved various issues related to contact management, syncing calendars, sharing contacts within organizations, and maintaining up-to-date information on mobile devices. While some users have encountered setup issues and expressed concerns about cost, they acknowledge Cirasync as a valuable technical solution.

Easy to Use and Configure: Users have found the product easy to use and configure, with a simple and intuitive administration interface. Many reviewers appreciate the ability to control different contact lists and shared calendars for different groups of users with ease. Some users mentioned that the simplicity and intuitiveness of the administration interface provide a lot of information about the syncing process.

Responsive Support Team: The responsiveness of the support team has been widely praised by users. They state that the support team is helpful whenever needed, providing prompt assistance in fixing issues. Reviewers appreciate their reliability and consider their support as fast, kind, and professional.

Flexible for Changing Needs: Users find the product very flexible for their ever-changing needs. They appreciate being able to choose specific items to sync and targets to sync to, allowing them greater customization options. The product's ability to sync contacts across multiple accounts was also praised by some users.

Confusing User Interface: Some users have found Cirasync's user interface to be confusing, complicated, and not intuitive. They mentioned difficulties in navigating and effectively using the software.

Setup Process Issues: There were issues with the setup process, leading to syncing problems due to missed steps. Users suggested that clearer instructions in the documentation could improve this aspect.

Limited Customization Options: Users have mentioned limitations within Cirasync, such as only being able to auto-sync once a day and lacking an easy way to add custom contact notes/fields. Some users also expressed the need for more granular controls and the ability to sync specific fields for contacts.

Users have made several recommendations for CiraSync based on their experiences with the product. The most common recommendations include:

  1. Signing up for a trial: Users recommend taking advantage of the trial period offered by CiraSync to evaluate its features and suitability for syncing company contacts to mobile devices.

  2. Easy setup and administration: Many users find CiraSync to be easy to set up and administer. They appreciate its straightforward implementation process, which helps save time and effort.

  3. Efficient contact synchronization: Users highly recommend CiraSync for synchronizing contacts across Exchange reliably. They highlight its efficiency in syncing not only contacts but also other elements such as Mail, Calendar, Notes, or Contacts in Office 365.

It is worth noting that while users generally commend CiraSync for its ease of use and efficient contact synchronization, some suggest improvements in terms of user interface enhancements, search functionality within lists, and overall user-friendliness.

Reviews

(1-4 of 4)
Companies can't remove reviews or game the system. Here's why

CiraSync - Cloud Sync for Office in the Cloud

Rating: 9 out of 10
Incentivized
April 30, 2020
Verified User
Vetted Review
Verified User
CiraSync
3 years of experience
Use Cases and Deployment Scope
We use CiraSync to maintain a centralized contact list on users' smartphones. CiraSync is connected to our Office 365 account and it syncs selected contact data into each user's Exchange contacts folder overnight. Outlook on the user's smartphone is used to copy contacts to the phone's contact list.

Our process is like this: we update a contact in Active Directory, AzureAD synchronizes user data to O365, and CiraSync runs overnight to merge the contact information into the user's Outlook contacts, once that is done, Outlook updates the contacts on the phone. Outlook does not impact personal contacts on the phone.

CiraSync has two big advantages in this arrangement. The app is part of our O365 setup and as such we can easily give it permission to access the user's contacts folder. And because the synchronization is automated we no longer have to manually copy contact lists onto phones or deal with aftermarket products such as Touchbase. Also, since we have moved the main contact source to AD, the phones, AD, and the Global Address List are now consistent. After this, we modified a simple ASP page to serve as a company phone list.

CiraSync has lots of other synchronization features, such as calendars and public folders which might be useful in some settings. We found that copying resource calendars into the users' mailboxes was confusing, so when the Outlook client started giving access to resource calendars we removed those from CiraSync and use Outlook instead.
Pros and Cons
  • Copying contacts into Office 365 user mailboxes
  • Avoiding manual contact updates
  • Reasonable price point
Likelihood to Recommend
CiraSync is well suited to syncing company contacts into the Outlook user's mailbox. This could allow for calling with an IP phone, or from a cell phone.
It's also well suited to syncing Calendars and Notes into the Outlook user's mailbox, where they do not already have permission on the calendar. However, to avoid confusion it is better not to duplicate calendars when the user can see them from Outlook.
Return on Investment
  • We get far fewer calls about contacts being out of date.
  • We save time for directly assisting our colleagues with other tasks.
Alternatives Considered
We tried 4Team Sync2 Cloud and also itrezzo. While we were not able to justify installing a server, installing a cloud app from the Microsoft store was easy and fit our business needs.
Support Rating
7
It's a cloud app so the app does not have phone support. However the email support has been fine.

Streamlined solution to manage mobile contact lists

Rating: 10 out of 10
Incentivized
April 29, 2020
Verified User
Vetted Review
Verified User
CiraSync
3 years of experience
Use Cases and Deployment Scope
My organization had a challenge ensuring all of our employees had the latest contact information and phone numbers on his/her mobile devices. With CiraSync we were able to automate this and ensure IT wasn't a roadblock. Now everyone in our organization has the correct information at all times on all of her devices.
Pros and Cons
  • Share groups.
  • Sync mobile phone numbers.
  • Sync email addresses.
  • Sync office phone numbers.
Likelihood to Recommend
CiraSync is great at synching distribution groups to mobile users.
Return on Investment
  • Saves administrative time for IT.
  • Higher per user license costs.
  • Saves time finding the correct information.
Alternatives Considered
We haven't looked recently as we've been very happy with the current solution.
Support Rating
7
The documentation isn't the most robust. Most support sites are very detailed and easily searchable.

CiraSync is like nothing else -- I wouldn't know what to do without it

Rating: 10 out of 10
Incentivized
April 24, 2020
Verified User
Vetted Review
Verified User
CiraSync
5 years of experience
Use Cases and Deployment Scope
CiraSync is used across our entire organization. When we replaced our inhouse mail server with Office 365 we needed a solution for synchronizing shared calendars across mobile devices. We happened upon CiraSync in a web search. Though we had never heard of the product before we were able to start a free trial run and make a decision on a permanent license with CiraSync very quickly.
Pros and Cons
  • Share important information with your staff consistently, easily and quickly. Regardless of their geographic location.
  • Friendly, easy to use user interface that makes managing complex rules of which information you want sent to subsets of people very easy to manage.
  • A very responsive support team. They get back to you quickly and you typically have a solution or answer in one iteration.
Likelihood to Recommend
We are able to target specific end users with very specific information. For example, we can push a shared Note with security codes to a subset of staff that require that information. While on the other hand, we can push a contact list for all users to everyone. The ability to push notes, calendars, and contacts to any configuration of users makes the system extremely useful.
Return on Investment
  • It is difficult to capture specific dollar based ROI in this circumstance. Anecdotally, when it is 3 a.m. and I get an urgent call about an emergent issue at a remote location -- at my fingertips and the fingertips of everyone I work with are the names and phones numbers of our important contacts, site codes that we need to relay to emergency services, and other important information. I don't waste time searching for a piece of paper. I don't worry whether the next person I'm calling has a different site code or phone number. The data is readily available and consistent with all employees.
Alternatives Considered
We tried to build the services provided by CiraSync within Microsoft 365. Though we also fully use O365, it does not have anything like what CiraSync does. At the time of choosing CiraSync, we could not find any other products like it. If there are products similar to it now on the market I would [not] be familiar with them as we have had no desire to leave CiraSync.
Support Rating
10
The support staff are quick to respond and typically have an answer within one iteration. They are friendly and available.
Other Software Used

Cirasync, FINALLY a solution for all!

Rating: 10 out of 10
Incentivized
February 24, 2020
Verified User
Vetted Review
Verified User
CiraSync
1 year of experience
Use Cases and Deployment Scope
  • Cirasync solved a problem that the District had been fighting for years, and did it in a matter of hours!
  • We're now using it District-wide. We tested first in the IT Department, then with one of the mobile crews. Once that test was final, word of mouth spread to the rest of the organization, and the requests flooded in. We're now thinking, "How did we live WITHOUT this?"
  • What Cirasync does for us, seems rather simple, but finding the right solution, at the right price, with an easy to use interface and administration was a challenge. Cirasync solved each of these issues.
  • We have a large organization with contacts inside and outside of the District. This means a lot of contacts! With the multitude of different devices, it's been a challenge at the District to deliver up to date contact lists to users since the first cell phones were purchased here.
  • In the past, this was all done manually, and as can be expected, the process was tedious, time-consuming, and never up to date. On top of this, since the issue covered multiple departments, ownership of the budget and solution was challenging.
  • Cirasync was able to solve this problem and meet each challenge effectively.
Pros and Cons
  • Contact sync across a multitude of different devices allows us to provide a solution for all users.
  • Ease of Administration, ease of use, and user adoption made the implementation painless.
Likelihood to Recommend
Cirasync is an excellent solution for organizations that have an often changing Global Address List, or a GAL that needs to be delivered to multiple users, across various devices. It removes the tedious, manual process of updating contact lists. Not needing to deploy any additional software to the devices or users is a lifesaver!
Return on Investment
  • Cirasync has literally saved HUNDREDS of hours of manual contact list updating.
  • Cirasync finally gives users in the field and mobile users, the most up to date contacts and calendar data that they've been asking for!
Alternatives Considered
  • We chose Cirasync for the following reasons:
  • Price - Minimal
  • Ease of use
  • Ease of Administration
  • When we went through the demos and trials of the competition, we kept coming back to how easy Cirasync was to implement and use. With the cost of implementation being so small, it was an easy sell to the departments and managers that needed to get on board.
Support Rating
10
  • We've not had too many support requests with Cirasync. The support tickets/requests that we DID have, we all during the trial period.
  • That being said, getting real help from a REAL person and promptly made all the difference in the world. When we had questions, whether simple or complex, Customer Support was on point, quick, courteous, and professional. Always willing to help and a pleasure to work with.
Other Software Used
Return to navigation