DEAR Systems, by Cin7 vs. Netstock

The production module systems that is offered by DEAR Systems is very good but a criticism is that it is tailored to non-variable production e.g., assembling a bike. If the output is variable e.g., dehydrating then the system is a bit challenging to use and can lead to inaccurate stock levels.

Incentivized

Based on our experience qith Netstock, there is no more excuses to stick with old, inefficient methods to manage and optimize inventory and purchasing. For us, Netstock pays itself and then some with all the time and guesswork we save. Nowadays, technology solutions are a must to stay ahead of the competition.

Incentivized

• Xero Online Accounting Integration - 100% reliable
• Drop Shipment combined with Own Warehouse Shipment Processing is a dream
• Support - Really efficient dealing with technical issues and more generic issues equally well
• Financial control of delivery notes and purchase invoices provides excellent data integrity
• Easily add new cost variables such as shipping costs, managed easily

Incentivized

• Global visibility , added value for stock assisstance
• Areas that need attention are displayed on the dashboard with option to drill down if required
• With more than 5000 different SKU it is difficult to keep track of all activities related to each SKU, the process is simplified with the help of this tool, everyone has access to the right information.

• Support
• Bugs
• Website Functionality
• Down-time
• Glitchiness

• Supersession designation of item by region - Each market is different, having the ability to assign a supersession item specific to each mark would be nice feature
• User report creation, ability to create custom reports utilizing existing fields within the Netstock environment without the need to approach Netstock and have the ability to schedule the report creation. (Similar to Analytics functionality)
• Option to be able to view all "AI" opportunities for a given location with a single click, currently you need to click one by one to see all the opportunities.
• Ability to limit comment creation based on user permission, currently regardless of the read of write permission a user can apply their comments to all locations by selecting the "To all locations" check box.

It does what it says on the tin.

Incentivized

Terrible support, absolutely useless for anything more major than a simple navigational problem. They always provide meaningless responses that don't really address the issue such as, "our engineering department is working on the issue" or "we're working on some optimisation". These responses would be fine if anything actually resulted from them, but the same errors and problems have existed for 4 years so I don't believe they really amount to anything. In addition, they're quite pushy for me to "close your ticket" so it can be marked as resolved, but my issue hasn't been resolved. I don't exactly want to leave my ticket open for several months, but they send me consistent reminders to close the ticket which is obnoxious especially since their resolution was "our engineering department will work on it".

DEAR Systems is much better software compared to Xero. The inventory tracking within Xero doesn't record batch dates and isn't really capable of production modules. Additionally, Xero doesn't have pricing tiers within invoicing, which is a very helpful feature offered by DEAR Systems. If a business has any level of complexity than DEAR Systems is a significantly more capable software.

Incentivized

i didnt shop around because Netstock had what we needed and it was going to work well with our old and our new accounting systems.

Incentivized

• Improved reporting for production
• Reduced invoicing admin
• Better cogs reporting

Incentivized

• We have vastly reduced the amount of safety stock that we used to hold
• Our stock holding value is within a manageable figure for the size of our business
• We can monitor our poor performing suppliers so we are confident when placing purchase orders

Incentivized