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Dentrix has been utilized since 2017 to seamlessly convert paper records into scanned documents within the Dentrix EMR system. Users have …
Overview
What is Dentrix?
Dentrix is a practice management software for dentistries that supports both the clinical and business sides of a practice. Dentrix helps build a practice with integrated eServices — dental software that adds new capabilities to your system — and…
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Modern, Cloud-Based Dental Practice Management with Dentrix Ascend
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Introducing Dentrix Ascend
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Product Details
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What is Dentrix?
Dentrix is a practice management software for dentistries that supports both the clinical and business sides of a practice. Dentrix helps build a practice with integrated eServices — dental software that adds new capabilities to your system — and "Dentrix Connected" products from dental technology companies.
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Overview of Dentrix
Dentrix Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | No |
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(23)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Dentrix has been utilized since 2017 to seamlessly convert paper records into scanned documents within the Dentrix EMR system. Users have found it to be a valuable tool for digitizing and organizing patient information, eliminating the need for cumbersome paper charts. The software offers basic capabilities for successful patient care and is complemented by excellent technical support, ensuring a smooth transition from paper-based to digital record-keeping. With Dentrix G7, users can easily set up the EMR system and access it from any clinic, enhancing efficiency and convenience.
The web-based program of Dentrix has proven to be user-friendly, offering features like line-item accounting and user-defined reports. These functionalities assist dental offices in managing their front desk operations, clinical work, and business areas effectively. Dentrix plays a crucial role in scheduling patient appointments, managing claims, and facilitating other billing tasks. It was developed in 1995 by a user who recognized the challenges of paper charting and the need for integration with digital imaging software. Over time, Dentrix has evolved to become one of the top leaders in the dental software industry, providing a reliable backbone for dental offices.
Not only does Dentrix streamline operations and improve workflow efficiency, but it also prioritizes data security. By eliminating the reliance on paper records, Dentrix helps ensure that patient information remains safe and secure. Additionally, dentists have found value in utilizing Dentrix alongside marketing tools to ensure that patients show up for their scheduled appointments. This further enhances patient engagement and practice productivity. Overall, Dentrix serves as an essential solution for dental offices seeking to optimize their record-keeping processes while providing efficient patient care.
Based on user reviews, a common recommendation for Dentrix is to consider other options such as Open Dental for cheaper and easier-to-use software. Users also suggest utilizing the training offered by Dentrix despite its expensive cost and evaluating specific needs and costs before choosing Dentrix. Additionally, seeking guidance from experienced users or Dentrix support when encountering difficulties is advised. It is also recommended to compare Dentrix with other software options and attend training sessions to fully utilize its capabilities.
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Reviews
(1-9 of 9)Companies can't remove reviews or game the system. Here's why
We schedule patients, keep track of patient and family records, we upload x-rays to Dentrix and also save a lot of time because we do not have to use paper any more to track our patient information. We upload health history forms. The problem that it helps with is making sure all our patients' information is safe and secure.
May 31, 2022
Why you should get Dentrix!
I help to implement Dentrix together with my marketing tool (Gohighlevel) and we use it hand in hand to ensure that patients show up for their appointment.
Dentrix has been in use for our company since we moved away from HealthProXL back in 2017. Dentrix allowed us to convert all of our pre-existing paper records into scanned documents that were saved within the Dentrix EMR system.
Patient care wise, Dentrix has provided all the basic capabilities to provide successful patient care along with their great technical support. Being that I'm in IT, I don't handle the patient care aspect, but I support our dental staff who provides the patient care. Dentrix support is excellent to work with, they understand the problems and detail what they are going to resolve the problems.
Dentrix G7 has allowed us to have a greater EMR system setup than the first EMR and paper records combination.
Patient care wise, Dentrix has provided all the basic capabilities to provide successful patient care along with their great technical support. Being that I'm in IT, I don't handle the patient care aspect, but I support our dental staff who provides the patient care. Dentrix support is excellent to work with, they understand the problems and detail what they are going to resolve the problems.
Dentrix G7 has allowed us to have a greater EMR system setup than the first EMR and paper records combination.
October 14, 2021
Love it!!
It is being used by all of dental in our organization. No problems at all and it can be accessed from any clinics, it is easy to use, web based so I can access the program anytime and anywhere, line-item accounting is awesome, some user-defined reports, everything is backed up in the cloud. You can see all our locations by permission and there are multiple ways to navigate patient records. The treatment planner could use some improvement
July 20, 2021
Dentrix Review
Dentrix is used across my entire dental practice - a private office with 13 employees. It address the problems that arise with paper charting. It also integrated with digital imaging software. It is known as one of the top leaders in the industry as far as dental software is concerned.
February 25, 2020
Dentrix implementation at large hospital system
Dentrix is used across our entire organization as the dental electronic medical record of choice. While we are an Epic shop in general, Dentrix seemed to better fit our current needs for our dental specialty. Our dentists chose this over "Wisdom"(Epic's module), due to maturity of that module at the time.
June 21, 2018
Best thing ever, if we knew...
Dentrix is the backbone of our dental office. Our whole office uses it from front to back. This product always has updates for new features or bug fixes.
May 21, 2018
Dentrix two thumbs up!!!
We use Dentrix throughout our whole office. Dentrix offers tools that assist us in all areas of our practice, that includes tools for the front desk, clinical work, and business areas. Dentrix features a lot of tools to make scheduling patients’ appointments seamless and easy!! It can also be used to manage claims and multiple other billing tasks.
I built my network and my first version of Dentrix by myself in 1995 back when it was a separately owned company from Utah. Not something I'd recommend these days as Windows Server security and complexity is vastly more complicated than NT 4.0 server in 1995. Support has gone down since Henry Schein bought Dentrix. They outsource support to India or some other foreign country in that region. It's a crap shoot when you call level 1 support whether you get someone who can actually understand your question and knows how to fix the problem. It we don't get a good level 1 support tech we ask for at least a level 3 tech based in the United States. These people always understand English well and are usually very competent. If they can't fix the problem they'll kick it up to the highest level, level 4 support and they usually get the problem fixed. I almost installed Patterson Dental Eaglesoft a couple of years ago because of their built-in word processor and ease of sending nice snail mail to patients but their tooth chart is from the Stone Age compared to Dentrix' tooth chart and charting capabilities.