Overview
What is Discourse?
Discourse is an open-source community management and moderation product.
The World's #1 Online Forum Software
Discourse: A Community Tool that "Just Works"
The best forum software out there. Also Open Source!
Pricing
What is Discourse?
Discourse is an open-source community management and moderation product.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
UC Discourse Demo
Demo Tamil Discourse
One Late Night - Dead Line (Demo DEV.) (Discourse : Thai)
Demo How To Move Discourse Forum Posts to new Topic
Discourse Live Demo | Joshua Rosenfeld
Discourse Demo | Sarah Hawk
Product Details
- About
- Tech Details
What is Discourse?
Discourse Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
Comparisons
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Reviews and Ratings
(10)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Discourse has proven to be a valuable documentation tool for businesses, offering a centralized space for technical questions and answers. Customers have found it to be an efficient platform for email communication and customer interaction, streamlining discussions on specific subjects and facilitating collaboration. It serves as a well-organized repository for businesses to provide customer service, develop niche groups, and offer paid access to content. Additionally, Discourse has been utilized effectively by research labs to organize files and discussions in one forum, saving time and effort. It allows organizations to stay connected, share updates, and foster user support within their communities. The software's open-source nature and configurability make it a versatile tool for integration with various services, providing cost-effective communication solutions for businesses of all sizes.
User-Friendly Interface: Users have found the software to be highly intuitive and easy to navigate, with a simple and modern interface. It is praised as one of the easiest ways to create online forums, requiring minimal effort to get started.
Convenient Collaboration Features: Users appreciate the ability to communicate with co-workers through private chats and forums, which greatly facilitates collaboration within organizations. The feature of assigning trust levels to users and onboarding moderators and additional admins is seen as valuable for effective community management.
Enhanced Social Interaction: The platform allows users to leave comments and engage with other users on various sites, fostering social interaction and community building. Users commend the well-organized discussions on Discourse that are easy to read, enhancing the overall user experience.
Basic and Cluttered User Interface: Many users have expressed dissatisfaction with the user interface of Discourse, finding it to be basic and not intuitive. Some users feel that the interface is cluttered and disorganized, making it difficult to navigate and find specific threads.
Unclear Tagging System: The tagging system in Discourse has been criticized by some users for being unclear and difficult to navigate. With all lowercase tags, it can be hard to find and read them. Some users find the tagging system obscure and challenging to use.
Difficulties with Organization: Several users have voiced their concerns about the organization of threads in Discourse. They feel that questions pile up quickly, making navigation challenging. The conversation system is seen as leading to disorganized discussions easily derailing conversations. Users desire administrators to start new threads more often to maintain organization.
Users have provided valuable recommendations for Discourse based on their experiences. They suggest the following:
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Take the time to learn the navigation and organization of Discourse. Familiarize yourself with its features and layout to effectively manage projects and collaborate with coworkers.
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Join the Discourse community to benefit from the knowledge and suggestions of others. Participating in these forums can provide valuable insights and enhance your experience with the software.
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Consider giving Discourse a trial period. Try it out for a month or take a week to become accustomed to its functionalities. This will help you assess if Discourse meets your specific needs for managing communities, forums, or other online discussion platforms.
These recommendations emphasize the importance of understanding how to use Discourse effectively, engaging with its community, and evaluating its suitability through a trial period.
Reviews
(1-2 of 2)The World's #1 Online Forum Software
- It is a super-easy way for members to have online discussions
- Very easy to administer and moderate discussions
- The pricing is fair and the support is top-notch
- I'd like a more robust plugin community to easily add functionality that doesn't currently exist
- I'd love to see a live chat feature and more 'live' options like users online.
- Ability to define groups and have private categories
- Ability to import/export data via API
- Ability to see detailed metrics on the health of the community
- Since it is the core of our business, all of our success is because of Discourse!
- We are able to do almost everything we need without expensive custom development
The best forum software out there. Also Open Source!
- User Privileges : Teams, Trust Levels, Moderation, Private and Public Threads make it possible to have as much transparency, privacy or power decentralization as one wishes.
- Gamification: Badges and Achievements can be customized for User Activity and frequent readers and writers.
- Mailing List mode: Users can choose to use forum threads without the User Interface by subscribing via mailing list mode.
- Unsure of how to use tags, since they are all lowercase and it feels a bit messy for a user-centric experience.
- Private Messages can be seen by Administrators, something which might not be clear to everybody.
- Mailing List Mode is very powerful but it's a bit tiresome to set-up consistently compared to the experience of the Graphical User Interface.
- Community Members are eager to jump into the discussion.
- Conversations can be tracked easier without the risk of being lost in a sea of messages as people tend to construct their posts more carefully than on any workspace messenger.
- It's open source and configurable with many other add-ons to help integration with other services.