Dynatrace NAM (formerly DCRUM)

Dynatrace NAM (formerly DCRUM) Reviews

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Ratings and Reviews
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Score 7 out of 10
Vetted Review
Verified User
Review Source
Dynatrace Network Application Monitoring (NAM), formerly DCRUM, is far better when it is integrated with Dynatrace. As DCRUM, it was a very difficult tool to manage and deploy. Once the architecture was changed, it provided a lot more value than before. It is mainly used to find network captures and where traffic is flowing and how. It's very helpful in finding packet flow.
  • Dynatrace Network Application Monitoring (NAM), formerly DCRUM, is very useful to find the network packet flow across applications
  • It shows the application behavior in terms of end-user performance
  • It integrates very well with other Dynatrace components
  • Dynatrace as a whole has a lot to improve in network management
  • While it provides a lot of data, it is not always comprehensive; it still needs some manual digging into the issues
Dynatrace Network Application Monitoring (NAM), formerly DCRUM, has improved greatly compared to when it was DCRUM; however, it still needs a lot of improvement in end-to-end flow capture with regards to network monitoring. Its alerting and integration capabilities are very good and easy to use. But it still needs a lot of tweaking in usability.
Jose Adan Ortiz | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Reseller
Review Source
Dynatrace DCRUM today known as NAM has helped our customers for the past 7 years to discover application performance issues from a real user monitoring perspective. DCRUM can drive to the root cause across an application stack to find what tier issue is affecting real users. Today, DCRUM is a unified console to monitor application health in real time, for those legacy platforms not covered yet by Dynatrace's new approach oriented to web and mobile applications.
  • Dynatrace DCRUM can monitor legacy application protocols that are still used in a lot of organizations worldwide who still trust in those technologies.
  • DCRUM monitors client-server architectures very well and can pinpoint issues along an infrastructure stack.
  • Dynatrace DCRUM can analyze a wide spectre of protocols: Corba, DNS, DB2, Exchange, TCP, HTTP, IBM MQ, Citrix, ICMP, Informix, Tuxedo, SMB, LDAP, MSRPC, MySQL, NetFlow, Net8, Oracle Forms, RMI, SAP GUI, SAP HANA, SAP RFC, SMB, SOAP, XML.
  • Its configuration requires a lot of technical and business knowledge to drive monitoring expectations to dashboards.
  • DCRUM needs a robust monitoring architecture to store, analyze and visualize all collected data.
  • DCRUM can't monitor the latest Microsoft Exchange versions.
If you have an application service like SAP or Oracle Forms with a client-server architecture with clients across the country, with Dynatrace you can monitor real user transactions from clients to main servers in a central point. Then you can pinpoint whether you are experiencing regional networking issues, application performance degradation, or SQL queries latency.
Ulf Thornander | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Review Source

Dynatrace Data Center Real-User Monitoring (DCRUM) enables quick insight into the status and performance of all transaction based applications and some others too, like Citrix and VoIP.

When things go wrong, a quick glance reveals what part of the application delivery chain isn't performing as it should. Automatic baselining of all traffic also helps separate out deviations from the norm, such as new releases of code going wrong or design flaws in the data flow. Many solutions are covered out of the box and the ability to support inhouse protocols for legacy applications is important.

  • The ability to correlate Citrix users and their performance to an actual backend application.
  • Full insight into SAP over all the protocols as well as the customized code makes DCRUM a nice augmention to Solution Manager.
  • The high capacity to decode 20 Gbps traffic on a single box/probe makes it easy to slot in even in high density populated DCs.
  • In an effort to help understand and decode unknown traffic the configuration wizard helps and suggests what things to use in the datastream, since hardly any customers have documentation that covers the network traffic/protocol.
  • It's also very handy to be able to define specific traffic to/from a node as Software Services when they are a shared resource, such as a database, web farm or a DNS. That enables you to cherry pick from as many software services as you want when building the application delivery chain which makes up what a user perceives as "an application".
  • High capacity netflow processing helps you to get insight into devices that might be out of reach for various reasons.
  • One very convenient thing is the self-monitoring/maintenance of the system. Often the installations are left running for a very long time and there is comfort in knowing that they will maintain themselves with data rollup and cleaning tasks so you won't be met by a blank screen due to a full HD or the inability to restart without user intervention.
  • Major upgrades process is sometimes unpredictable.
  • The use of SQL Server should be evaluated for something else.
  • Easier SSL key handling.

It works really well on all things based on HTTP and the specific decodes it supports. There are guides for configuring but they are not "hard" as you can tweak and twist the decode with RegExs .

For the other decodes included, the same applies. You also have full freedom to draw reports backwards and forwards as all data is exposed in the DMI (Data Mining Interface).

It also sports a nifty Smartphone interface where you can control what is being published in a role-based setup, making sure your managers only get what they ask for and are spared the techie details.

The only thing missing for a 10, would be if they texted or called you back.

Dynatrace NAM (formerly DCRUM) Scorecard Summary

Feature Scorecard Summary

Application Performance Management (12)
72%
7.2
Application monitoring (3)
70%
7.0
Database monitoring (3)
60%
6.0
Threshold alerts (3)
70%
7.0
Predictive capabilities (1)
80%
8.0
Application performance management console (3)
80%
8.0
Collaboration tools (3)
80%
8.0
Out-of-the box templates to monitor applications (3)
70%
7.0
Application dependency mapping and thresholding (3)
80%
8.0
Virtualization monitoring (3)
60%
6.0
Server availability and performance monitoring (3)
70%
7.0
Server usage monitoring and capacity forecasting (1)
70%
7.0
IT Asset Discovery (2)
70%
7.0

What is Dynatrace NAM (formerly DCRUM)?

Dynatrace Data Center Real-User Monitoring is an application performance monitoring platform. Data Center RUM provides full-stack visibility for transaction-based applications within a network. The software collects real-time data and can provide root cause analysis with issue notifications to minimize the mean time to repair. It is also scaled for enterprise-level traffic and monitoring capacities.

Dynatrace NAM (formerly DCRUM) Pricing

Dynatrace NAM (formerly DCRUM) Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

What is Dynatrace NAM (formerly DCRUM)?

Dynatrace Network Application Monitoring (NAM), formerly Data Center Real-User Monitoring (DCRUM) is an application monitoring solution focusing on user experience, with an emphasis on how the network – especially the WAN – influences user experience.

What is Dynatrace NAM (formerly DCRUM)'s best feature?

Reviewers rate Application performance management console and Collaboration tools and Application dependency mapping and thresholding highest, with a score of 8.

Who uses Dynatrace NAM (formerly DCRUM)?

The most common users of Dynatrace NAM (formerly DCRUM) are from Enterprises and the Information Technology & Services industry.