Dynatrace NAM (formerly DCRUM) Reviews

16 Ratings
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Score 8.8 out of 100

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Reviews (1-2 of 2)

Jose Adan Ortiz | TrustRadius Reviewer
March 21, 2019

DCRUM, legacy and traditional datacenter monitoring for enterprise applications.

Score 9 out of 10
Vetted Review
Review Source
Dynatrace DCRUM today known as NAM has helped our customers for the past 7 years to discover application performance issues from a real user monitoring perspective. DCRUM can drive to the root cause across an application stack to find what tier issue is affecting real users. Today, DCRUM is a unified console to monitor application health in real time, for those legacy platforms not covered yet by Dynatrace's new approach oriented to web and mobile applications.
  • Dynatrace DCRUM can monitor legacy application protocols that are still used in a lot of organizations worldwide who still trust in those technologies.
  • DCRUM monitors client-server architectures very well and can pinpoint issues along an infrastructure stack.
  • Dynatrace DCRUM can analyze a wide spectre of protocols: Corba, DNS, DB2, Exchange, TCP, HTTP, IBM MQ, Citrix, ICMP, Informix, Tuxedo, SMB, LDAP, MSRPC, MySQL, NetFlow, Net8, Oracle Forms, RMI, SAP GUI, SAP HANA, SAP RFC, SMB, SOAP, XML.
  • Its configuration requires a lot of technical and business knowledge to drive monitoring expectations to dashboards.
  • DCRUM needs a robust monitoring architecture to store, analyze and visualize all collected data.
  • DCRUM can't monitor the latest Microsoft Exchange versions.
If you have an application service like SAP or Oracle Forms with a client-server architecture with clients across the country, with Dynatrace you can monitor real user transactions from clients to main servers in a central point. Then you can pinpoint whether you are experiencing regional networking issues, application performance degradation, or SQL queries latency.
Read Jose Adan Ortiz's full review
Ulf Thornander | TrustRadius Reviewer
April 27, 2017

DCRUM - Application insight into the darkest corners of your DC.

Score 10 out of 10
Vetted Review
Review Source

Dynatrace Data Center Real-User Monitoring (DCRUM) enables quick insight into the status and performance of all transaction based applications and some others too, like Citrix and VoIP.

When things go wrong, a quick glance reveals what part of the application delivery chain isn't performing as it should. Automatic baselining of all traffic also helps separate out deviations from the norm, such as new releases of code going wrong or design flaws in the data flow. Many solutions are covered out of the box and the ability to support inhouse protocols for legacy applications is important.

  • The ability to correlate Citrix users and their performance to an actual backend application.
  • Full insight into SAP over all the protocols as well as the customized code makes DCRUM a nice augmention to Solution Manager.
  • The high capacity to decode 20 Gbps traffic on a single box/probe makes it easy to slot in even in high density populated DCs.
  • In an effort to help understand and decode unknown traffic the configuration wizard helps and suggests what things to use in the datastream, since hardly any customers have documentation that covers the network traffic/protocol.
  • It's also very handy to be able to define specific traffic to/from a node as Software Services when they are a shared resource, such as a database, web farm or a DNS. That enables you to cherry pick from as many software services as you want when building the application delivery chain which makes up what a user perceives as "an application".
  • High capacity netflow processing helps you to get insight into devices that might be out of reach for various reasons.
  • One very convenient thing is the self-monitoring/maintenance of the system. Often the installations are left running for a very long time and there is comfort in knowing that they will maintain themselves with data rollup and cleaning tasks so you won't be met by a blank screen due to a full HD or the inability to restart without user intervention.
  • Major upgrades process is sometimes unpredictable.
  • The use of SQL Server should be evaluated for something else.
  • Easier SSL key handling.

It works really well on all things based on HTTP and the specific decodes it supports. There are guides for configuring but they are not "hard" as you can tweak and twist the decode with RegExs .

For the other decodes included, the same applies. You also have full freedom to draw reports backwards and forwards as all data is exposed in the DMI (Data Mining Interface).

It also sports a nifty Smartphone interface where you can control what is being published in a role-based setup, making sure your managers only get what they ask for and are spared the techie details.

Read Ulf Thornander's full review

Dynatrace NAM (formerly DCRUM) Scorecard Summary

Feature Scorecard Summary

Application monitoring (2)
9.1
Database monitoring (2)
9.1
Threshold alerts (2)
7.3
Application performance management console (2)
7.3
Collaboration tools (2)
1.0
Out-of-the box templates to monitor applications (2)
8.2
Application dependency mapping and thresholding (2)
4.5
Virtualization monitoring (2)
7.3
Server availability and performance monitoring (2)
8.2
IT Asset Discovery (1)
3

About Dynatrace NAM (formerly DCRUM)

Dynatrace Data Center Real-User Monitoring is an application performance monitoring platform. Data Center RUM provides full-stack visibility for transaction-based applications within a network. The software collects real-time data and can provide root cause analysis with issue notifications to minimize the mean time to repair. It is also scaled for enterprise-level traffic and monitoring capacities.

Dynatrace NAM (formerly DCRUM) Technical Details

Operating Systems: Unspecified
Mobile Application:No