Much better than it used to be, but still in need of improvements
December 29, 2020

Much better than it used to be, but still in need of improvements

Kiran Yakkala | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dynatrace Network Application Monitoring (NAM), formerly DCRUM

Dynatrace Network Application Monitoring (NAM), formerly DCRUM, is far better when it is integrated with Dynatrace. As DCRUM, it was a very difficult tool to manage and deploy. Once the architecture was changed, it provided a lot more value than before. It is mainly used to find network captures and where traffic is flowing and how. It's very helpful in finding packet flow.
  • Dynatrace Network Application Monitoring (NAM), formerly DCRUM, is very useful to find the network packet flow across applications
  • It shows the application behavior in terms of end-user performance
  • It integrates very well with other Dynatrace components
  • Dynatrace as a whole has a lot to improve in network management
  • While it provides a lot of data, it is not always comprehensive; it still needs some manual digging into the issues
  • Dynatrace Network Application Monitoring (NAM), formerly DCRUM, helped us get a lot of info on an ongoing issue.
  • It helped us figure out network bottlenecks in our environment.
  • It is a very costly tool and a lot of other cheaper tools give same kind of info.

Do you think Data Center Real-User Monitoring (DCRUM), discontinued delivers good value for the price?

Not sure

Are you happy with Data Center Real-User Monitoring (DCRUM), discontinued's feature set?

Yes

Did Data Center Real-User Monitoring (DCRUM), discontinued live up to sales and marketing promises?

Yes

Did implementation of Data Center Real-User Monitoring (DCRUM), discontinued go as expected?

Yes

Would you buy Data Center Real-User Monitoring (DCRUM), discontinued again?

No

Dynatrace, ServiceNow Now Platform, SolarWinds Server & Application Monitor
Dynatrace Network Application Monitoring (NAM), formerly DCRUM, has improved greatly compared to when it was DCRUM; however, it still needs a lot of improvement in end-to-end flow capture with regards to network monitoring. Its alerting and integration capabilities are very good and easy to use. But it still needs a lot of tweaking in usability.

Data Center Real-User Monitoring (DCRUM), discontinued Feature Ratings

Application monitoring
7
Database monitoring
6
Threshold alerts
7
Predictive capabilities
8
Application performance management console
8
Collaboration tools
8
Out-of-the box templates to monitor applications
7
Application dependency mapping and thresholding
8
Virtualization monitoring
6
Server availability and performance monitoring
7
Server usage monitoring and capacity forecasting
7
IT Asset Discovery
7