Episerver Digital Commerce Reviews

38 Ratings
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Score 7.9 out of 100

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Reviews (1-11 of 11)

Tim Hardy | TrustRadius Reviewer
December 18, 2018

Episerver, a legacy enterprise CMS/Commerce solution that needs to improve their technology and recommend more reliable and professional vendors

Score 2 out of 10
Vetted Review
Verified User
Review Source

Episerver Partner Used

Luminos Labs was the vendor that was recommended to us that we employed for our installation, integration, and custom development. That relationship is basically a burned bridge. They left us without a working product that we had to finish under extreme time pressure.
The impact of working with this partner has cost our company hundreds of thousands of dollars. We would have been far better off doing just about anything other than taking the path we took with Luminos Labs and Episerver.
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Jared Wooden | TrustRadius Reviewer
December 20, 2018

Epi Commerce rides the coattails of Epi CMS

Score 7 out of 10
Vetted Review
Verified User
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Episerver Partner Used

We are the partner 😉 Except without the partner title because ain't nobody got time for those hoops to jump through.
I have largely championed Episerver at our agency and we have begun recommending it more and more.
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Nadia Lotter | TrustRadius Reviewer
September 11, 2017

A great platform, but work to do on the commerce and catalog engine

Score 5 out of 10
Vetted Review
Verified User
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Episerver Partner Used

Studio60
Our partner has not been the best in terms of communication, and project management. We were pitched the Episerver platform and told it would do things like give us pre order functionality and e-gift card functionality. Two weeks before go live, they said these features were not OOTB and we would require customization. This was only one example of many where the partner overlooked the capabilities of Episerver, sold us on the dream and then could not deliver once we started the rollout.
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Anonymous | TrustRadius Reviewer
September 07, 2017

Better than the rest of the pack, but still a challenge to work with

Score 7 out of 10
Vetted Review
Verified User
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Episerver Partner Used

We have worked with, Intergen, Amaze and Making Waves. Additionally we have an inhouse team.
Some partners have proved [to be] slow, expensive and frustrating - even if their output has been diligent. Others have struggled to deliver local expertise.
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Anonymous | TrustRadius Reviewer
February 16, 2017

Using Episerver Digital Commerce for B2B

Score 9 out of 10
Vetted Review
Verified User
Review Source

Episerver Partner Used

Nansen (now Making Waves)
We have relied heaviliy on Nansen to guide us and to manage our implementation, UX and development. We greatly value them as a partner and would recommend them to others looking for an Episerver implementation partner or digital agency.
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Feature Scorecard Summary

Product catalog & listings (19)
5.5
Product management (19)
4.8
Bulk product upload (16)
4.1
Branding (17)
6.1
Mobile storefront (15)
6.2
Product variations (17)
6.4
Website integration (18)
4.8
Visual customization (17)
5.6
CMS (20)
5.4
Abandoned cart recovery (11)
6.8
Checkout user experience (14)
6.4
eCommerce security (12)
6.7
Promotions & discounts (15)
7.5
Personalized recommendations (15)
5.5
SEO (15)
6.2
Multi-site management (14)
6.8
Order processing (14)
5.1
Inventory management (10)
5.3
Shipping (12)
3.9
Custom functionality (17)
4.5

About Episerver Digital Commerce

The Episerver Digital Experience Cloud™ is designed to help marketers and merchandizers deliver omni-channel digital experiences that drive long-term growth. According to the vendor, with Episerver's digital commerce solution, users can:

  • Create consistent brand experiences by extending their visual brand across all devices.
  • Save time by building pages and product presentations once. The solution automatically reconfigures pages to create an enjoyable customer experience for all screens and devices.
  • Connect online and store experiences with the "click & collect" feature, allowing customers to collect their orders from their preferred store.
  • Boost their average order value by automatically analyzing visitor behavior, and using this insight to upsell and cross-sell merchandize.
  • Improve search results using best bets and behavioral optimization of search results and product listings.
  • Edit product content in context - users have full control over how products are presented, and can make instantaneous changes to improve conversions, including full product information personalization.

Episerver Digital Commerce Features

Online Storefront Features
Has featureProduct catalog & listings
Has featureProduct management
Has featureBulk product upload
Has featureBranding
Has featureSearch & filter
Has featureMobile storefront
Has featureProduct variations
Has featureSubscriptions & downloads
Has featureWebsite integration
Has featureVisual customization
Has featureCMS
Has featureCustomer service tools
Online Shopping Cart Features
Has featureAbandoned cart recovery
Has featureTax calculator
Has featureShipping calculator
Has featureIntegration with Amazon
Has featureIntegration with eBay
Has featureCheckout user experience
Online Payment System Features
Has featurePayPal integration
Has featureReturns & refunds
Has featureSingle-click checkout
Has featureeCommerce security
Has featureCredit card transaction fee
Has featureB2B features
eCommerce Marketing Features
Has featurePromotions & discounts
Has featurePersonalized recommendations
Has featureSEO
Has featureProduct reviews
Has featureSocial commerce integration
Has featureCustomer registration
eCommerce Business Management Features
Has featureMulti-site management
Has featureOrder processing
Has featureInventory management
Has featureAccounting
Has featureShipping
Has featureCustom functionality

Episerver Digital Commerce Screenshots

Episerver Digital Commerce Competitors

SAP Marketing Cloud, Salesforce Commerce Cloud, Magento Commerce Cloud (formerly Magento)

Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No

Episerver Digital Commerce Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
0%
Mid-Size Companies (51-500 employees)
62%
Enterprises (> 500 employees)
38%

Episerver Digital Commerce Support Options

 Free VersionPaid Version
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Phone
Live Chat
Email

Episerver Digital Commerce Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows
Mobile Application:No