Item: Optimizely Customized Commerce
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

Episerver was brought in to replace our previous CMS. It was used largely by the eCommerce team as well as marketing, analytics, and SEO. Episerver gave the e-commerce team more freedom to make content changes on the website that previously had to be coded through IT.

Pros and Cons

Personalized CMS experience based on company's needs.
Easy to make content changes and updates that did not have to be coded using HTML.

It was a difficult platform to learn and get used too. This could just be because we customized the tool a lot for our own use but some things related to my role in particular with managing products would actually take me longer to complete than in our previous CMS.
We weren't able to schedule ahead past one homepage change.

Likelihood to Recommend

I think Episerver works better as a content management tool for websites that are more editorial versus in the retail field. Managing a large catalog of products was difficult in the tool because it was a very slow process to load everything and using the search tool didn't help very much. I was with Episerver for about 2 years before moving on to a different company but during this time we weren't able to completely transfer from the previous CMS to Episerver due to technical issues.

Difficult tool to use for managing products

Overall Satisfaction with Episerver Digital Commerce

Use Cases and Deployment Scope

Pros and Cons

Likelihood to Recommend

Optimizely Customized Commerce Feature Ratings