FileHold was being used in my organization in order to electronically store all of our documents. FileHold also allowed me to submit sourcing documents for approval to my managers and keep track of the approval process. It was only the purchasing department that used FileHold, and I believe it would have been a lot more useful if other departments implemented the use of FileHold. However, some departments that tried using it, did not necessarily like it, but that might be because of lack of training, or them failing to see the big picture of the use in the organization as a whole.