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Flock

Score9.4 out of 10

23 Reviews and Ratings

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What is Flock?

Flock is a collaborative business messaging application, designed to compete with Slack. The app is presented as a fast and reliable means of communication, and is available in a free edition for teams of up to twenty members.

Categories & Use Cases

Media

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Key Features

Learn about the best (and worst!) features Flock has to offer, as determined by TrustRadius' reviewers.
Based on 23 ratings of Flock's features
View all features

Top Performing Features

  • Integrates with GoToMeeting

    Integrates with GoToMeeting for web conferencing.

    Category average: 8.1

  • Chat

    Instant messaging tool allows users to communicate with select other users in real-time threads.

    Category average: 9

  • Notifications

    Users can follow other users and/or join specific projects, electing to receive notifications when there are changes and updates.

    Category average: 8.4

Areas for Improvement

  • Visual planning tools

    Includes visual tools such as pinboards, mind-maps, or charts for collaborative brainstorming and/or workflow planning.

    Category average: 7.8

  • Advanced security features

    Includes advanced security features such as file encryption or remote data wipe.

    Category average: 8.3

  • Integrates with Outlook

    Integrates with Microsoft Outlook to tie in email threads.

    Category average: 8.8

Reviews

What users are saying about Flock.
View all reviews

Be organized with Flock and its features.

Incentivized
Mayur PatilView profile
Software Test Engineer in Information Technology at Media.net (501-1000 employees employees)

Use Cases and Deployment Scope

I'm using Flock in my organization from the start of the day and it is very easy to communicate across all the team members with the help of it's inbuilt apps and easy to integrate with other apps features. Mainly this software is very easy to use and the features having this app are the best in the all apps which every organization can be use.

Pros

  • Communication across with multiple team members.
  • Share Note and edit one note any time.
  • Start video call and share document in-app application.

Cons

  • File downloads can be improved.
  • Sometimes on weak internet connection it stops working and reconnection is very slow.
  • Upload file limit should increase.

Return on Investment

  • Reminds everytime of daily activities with reminders
  • Real time notifications.
  • Bot integration with various applications.

Usability

Alternatives Considered

Slack, Microsoft Teams and Google Chat

Other Software Used

Slack, Notion, Google Analytics, BrowserStack, ChatGPT

Flock is an amazing tool for small business owners

Incentivized
Billy Myers
Office Manager in Customer Service at Stork's Plows (11-50 employees employees)

Use Cases and Deployment Scope

We use this as inter office communication as well as for communicating between multiple locations. It allows us to send messages and pictures directly to others instantly without waiting for responses. It also allows for one on one check ins with supervisors, and a great way to alert our team of announcements as well. We have also used it for personal notes and even ways to send files and items from our desktop to our phones and vice versa.

Pros

  • Instant messaging across multiple platforms
  • File sharing made easy
  • Team announcements
  • Different channels for communication flow
  • Photos and video sharing
  • Great applications for desktop and mobile applications

Cons

  • Storage lacks unless you used a paid plan
  • Better job of keeping the detail of some images and videos when sharing
  • Easier way of removing people from a team
  • More direct features depending on usage or channel type.

Return on Investment

  • Free version covers enough for our business model which makes it a great ROI.

Usability

Alternatives Considered

Slack and Zoho Cliq

Other Software Used

Zoho Mail, OneNote, Nextiva

Review for Flock

Incentivized
Iffat KhanView profile
Application support specialist in Information Technology at Egg Farmers of Canada (51-200 employees employees)

Use Cases and Deployment Scope

We have used Flock for years for communication, collaboration and productivity at workplace. It is very easy to use, user friendly, easy set up, and many features to video/audio Call.

Problems would be not having many integration possibilities.

Unable to take data out as we are planning to roll out Flock in coming years.

Pros

  • Communication
  • Meetings
  • Chats
  • Channels
  • Reactions

Cons

  • Integration
  • Be able to migrate data to other tools
  • Expensive

Return on Investment

  • Improved communication and productivity by 30%
  • Saved 10 hours of weekly communication time across the departments
  • Much faster collaboration and project completion rate are up by 20%

Usability

Alternatives Considered

Microsoft Teams, Zoom Events & Webinars and Zoom Rooms

Other Software Used

Salesforce Data Cloud, Microsoft 365, MySQL, Zoom Events & Webinars

Flock - Excellent Instant Messenger and Team Collaboration Tool.

Incentivized
Verified User
Engineer in Information Technology (11-50 employees employees)

Use Cases and Deployment Scope

Flock is used internally in the organization for communication between employees and within teams. It helps us to communicate via instant messenger, personal chat, and group chat. We also use it for voice and video calls. Since our organization has teams of developers, they need Flock to discuss technical matters and share files and documents.

Pros

  • Instant Messaging.
  • File and Document Sharing.
  • Integration with Google Docs.

Cons

  • Voice and Video calls.
  • Searching
  • Stability

Return on Investment

  • Better Communication leads to better output.
  • File Sharing leads to productivity gains.
  • Channels and Topics helped in making company-wide announcements.
  • Google Drive Integration in Time Savings.

Usability

Alternatives Considered

Skype, Google Meet and Microsoft Teams

Other Software Used

Microsoft Teams, Skype, Google Meet

Nice Team Collaboration and Communication Tool

Incentivized
Verified User
Team Lead in Engineering (11-50 employees employees)

Use Cases and Deployment Scope

As a small IT services organization, we needed a software for internal communication and sharing infrmation between team members. Flock had all the features that suited our needs. File sharing, direct chat and group communication helped our teams to collabaorate and work together as a team for developing software projects effectively and on time.

Pros

  • Direct Chat
  • File and Document Sharing
  • Reminders
  • To-Do Lists

Cons

  • Call Quality is low at times
  • New AI based features should be integrated
  • Integration with other Apps

Return on Investment

  • Quick and Easy setup with less adminstration saved costs
  • Team Collbaoration helped increase productivity
  • Flock's low cost helped improve ROI

Usability

Alternatives Considered

Microsoft Teams, Google Meet, Slack and monday.com

Other Software Used

Microsoft Teams, Google Drive, monday.com, Google Meet, Perplexity, ChatGPT, DeepSeek

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