More time working, less time on phone
August 06, 2019

More time working, less time on phone

Benard Wambua | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Flock

Among the many communication platforms we have tried, Flock has proved to be the most reliable communication software in this organization. Flock is used in the entire organization irrespective of the departments. With our computers set to open automatically when launched in the morning, this helps in relying on information across a large number of people at the same time. The automatic opening of Flock is the most reliable feature of this app because no one forgets to open this software.
  • Networked phones are a thing of past now. We don’t have to stop what we are doing to receive phone calls currently because Flock can do that
  • It is now easy to send messages to many people at the same time, all we need to do is to add all the contants in the chat and select all to send a message
  • This software has an in-built to-do-list which allows us to assign tasks to different people or users and then supervise each independently
  • Flock's video and audio quality is sometimes poor as a result of poor internet connectivity
  • It has a messaging limit of 10,000 messages which makes it hard for us to keep messages for future reference
  • Communication has highly improved in the organization, courtesy of Flock
  • Less time is now spent on phones because all questions have been answered by Flock
The user interface is fantastic and that makes it easier for all the users
The support team is very active and responsive 24/7
Unlike Flock which is more official,
Google Hangouts are geared towards personal communication rather than business.
Flock on the other hand has many features which relate to business setting
Flock is a superb software for an office setting especially where employees are undertaking same task or project at different locations. With Flock, the chat can be kept ongoing in order to resolve issues which may arise in the process. However, Flock is not the best platform where video and audio calls are involved. Because the quality is poor.

Flock Feature Ratings

Task Management
10
Gantt Charts
10
Scheduling
10
Workflow Automation
10
Mobile Access
10
Search
10
Visual planning tools
10
Chat
10
Notifications
10
Discussions
10
Surveys
10
Internal knowledgebase
10
Integrates with GoToMeeting
10
Integrates with Gmail and Google Hangouts
10
Integrates with Outlook
10
Versioning
10
Video files
10
Audio files
10
Document collaboration
10
Access control
10
Advanced security features
10
Integrates with Google Drive
10
Device sync
10