Maitre'D

Maitre'D

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Score 7.9 out of 100
Maitre'D

Overview

Recent Reviews

Maitre'd, it works.

5 out of 10
November 02, 2017
Maitre'd is our primary point of sale system for over 55 locations in three states. It allows us to capture customer payment, push orders …
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Pricing

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What is Maitre'D?

Maitre'D point of sale (POS) from Posera headquartered in Montreal is a retail POS solution quick serve or table service restaurants, hotels, bars or nightclubs, and other venues. It consists of both hardware and software. Additionally, Maitre'D can be extended to provide restaurants with back…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Alternatives Pricing

What is Square POS?

Square POS is a point-of-sale software solution with features such as accept credit cards with your iPhone, Android, and iPad along with the flexibility to accept credit card payments anywhere, from Square headquartered in San Francisco, California.

What is Clover?

Clover Networks, a First Data company (merged with Fiserv July 2019) offers a modular suite of Point of Sale systems (PoS) for restaurant and retail. This modular suite features fixed PoS stations, a customer loyalty program and gift card, an analytics module, as well as a mobile point of sale that…

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Product Details

What is Maitre'D?

Maitre'D point of sale (POS) from Posera headquartered in Montreal is a retail POS solution quick serve or table service restaurants, hotels, bars or nightclubs, and other venues. It consists of both hardware and software. Additionally, Maitre'D can be extended to provide restaurants with back office functions such as workforce and inventory management, cash management, events management, and sales forecasting.

Maitre'D Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Reviews and Ratings

 (2)

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
Robert Kaskel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Maitre'D has a lot of flexibility handling specials and combinations and can be configured to dive deep into food options. This comes in handy for special events, daily or weekly specials or for menus that have multiple course options. Pricing can even be attached to options and rolled up into the total price.
  • The Maitre'D interface into Berg's liquor pouring control system provides an incredibly short ROI, saves on inventory costs and takes the question of bartender trust out of the equation.
  • Maitre'D could make better use of pick lists, especially when it comes to the delivery and take-out orders. The interface is out-dated and feels awkward and needlessly cumbersome.
  • When a problem (bug) is discovered, I would like to see better and more rapid response from the company.
  • Major improvements are slow to happen. I am on the same major version as I started with 7 years ago and I believe there are customers still using the prior version. This seems like too long for a company to allow old versions to live and must force them to support too many different variations. This situation has to detract from the company to develop new and better capabilities.
  • Access to raw data is not possible, custom reports are not available. I consider this a major drawback. Entering a lot of new items, or changing a lot of item information is painful. Changes are made item by item, no bulk edits. For example, let's say I want to increase the price of beer by $1 and I have 50 types of beers, I will need to modify 50 individual items, that is easily more than an hour's work.
November 02, 2017

Maitre'd, it works.

Score 5 out of 10
Vetted Review
Verified User
Review Source
  • Maitre'd allows us to use their Broadcaster module to push product and pricing updates to all five of our regions, simplifying product rollout and updates.
  • The program is versatile and allows for integration with loyalty and online ordering systems, however that does require some advanced technical knowledge to properly execute.
  • The program is easy to learn from a cashier and management standpoint, new hires can get up to speed quickly which helps minimize required training time and ultimately labor hours.
  • Maitre'd is an older system, relying on an outdated type of POS architecture which requires a back office local server. Newer solutions are cloud based which reduce some points of failure and allow for faster updates to both software and products.
  • Maitre'd has many hidden options and menus which can sometimes become cumbersome, especially from a support standpoint.
  • System does not allow for a global password for management so support teams need to maintain accounts at every single location the software is deployed.