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Amazing identity management and security
September 21, 2023

Amazing identity management and security

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Entra ID

We need to manage many discreet groups of people and their access to systems and licensing base on multiple criteria. We have staff who are various kinds of employees as well as volunteers. In addition to our staff/volunteers we also have associates that are involved but do not need the full spectrum of Microsoft 365 services. Additionally we have an intranet and hundreds of teams that need access permissions based on identity. A tool like Microsoft Entra ID is essential to managing this successfully.
  • Assign users into groups dynamically based on user profile details.
  • Secure authentication using easy app based MFA.
  • User authentication intelligence that identifies unusual behavior and flags of blocks suspicious login attempts.
  • Manage permissions for sensitive internal resources like the internet or project teams.
  • Automatically assign licenses based on user properties or group membership
  • Nesting of group membership does not allow email to be delivered to group members.
  • User profile properties are somewhat rigid, creating custom attributes could be much easier and more functional.
  • There are so many features navigation is somewhat challenging to remember if you are not a daily user.
  • Despite many attempts, bad actors have yet to cause our company harm from unauthorized access. Microsoft Entra ID has always prevented access.
  • It has streamlined our permissions and access management. We now save time and have accurate groups.
  • We are an organization that needs security and Microsoft Entra ID has certainly provided the level of security and confidence we need.
We used to use it on-prem but migrated to the cloud 7 years ago and it was absolutely worth it. For a short time were a hybrid environment but I don’t recommend that. The migration was a bit challenging but I expect that to be better now. In my opinion, using a good partner to help with the migration is a key to success.
We use Microsoft Entra ID to secure access to a few third party systems/apps using SSO. The user experience is very good but the setup process can be a challenge. It’s a little tedious and depending on how good the third party documentation and support is will make a huge difference.
Egencia, Virtous CRM, Ramp, LinkedIn Learning
Our staff and users have become far more secure and confident using our system. We have had far fewer issues with access problems and password issues. Setting up MFA for users could be a bit better but given what it does the process is well worth the slight hassle it is for users the one time they need to do it.

Do you think Microsoft Entra ID delivers good value for the price?

Yes

Are you happy with Microsoft Entra ID's feature set?

Yes

Did Microsoft Entra ID live up to sales and marketing promises?

Yes

Did implementation of Microsoft Entra ID go as expected?

Yes

Would you buy Microsoft Entra ID again?

Yes

If you have many users and need to separate them into groups with access that changes based on their role or status, I think dynamic groups handles this brilliantly.

Creating a secure environment where identify and access are highly secure and authenticated is very easy to manage and user.

It also allows for various levels of administrative access. You can give certain people access to user administration without having to give them access to other administrative functions.

In my experience, there really isn’t a size or scope of company that could not benefit from Microsoft Entra ID.

Microsoft Entra ID Feature Ratings

Identity Management
9.2
ID-Management Access Control
10
ID Management Single-Sign On (SSO)
9
Multi-Factor Authentication
10
Password Management
Not Rated
Account Provisioning and De-provisioning
8
ID Management Workflow Automation
8
ID Risk Management
10

Using Microsoft Entra ID

120 - Finance/Accounting IT Human Resources various programs and projects doing research, teaching. Publishing various online and print periodicals
1 - I think if you are comfortable with technology and can teach yourself, you can use it. It is not the most intuitive system out there but the documentation and other resources available make it fairly straight forward to find answers to questions you may have. For more advanced functionality, I think you would need to be much more comfortable with the Microsoft environment and at times Powershell.
  • Securely sign in our staff, but keep out bad actors
  • Assign staff to the right groups, granting them access to the Teams and Intranet sites they need.
  • Assign the correct licenses to staff based on their user profile (Department, Employee ID).
  • We have not ventured out of the norm
  • We hope to implement Conditional Access device management where they can only use Microsoft 365 on approved managed computers.
It has been an essential tool and we have had very few problems using it. Nothing comes close that I have seen, though given how well it has worked out for us I really don't look very hard. The value is extremely high when you consider you get Microsoft Entra ID and the rest of the Microsoft 365 platform for one price.

Evaluating Microsoft Entra ID and Competitors

  • Cloud Solutions
  • Scalability
  • Integration with Other Systems
  • Ease of Use
  • Other
Security was paramount. Whatever we chose had to provide a secure environment that was not a huge challenge or hassle for our users or our IT team.
I would not change anything. We are very pleased with how it went.

Microsoft Entra ID Implementation

Make sure you use a good partner. Our implementation was a bit longer and more problematic than we expected. Our partner got it done, but, in my opinion, some of their inexperience and staffing issues were evident.
  • Third-party professional services
I prefer not to say.
Yes - We were on-prem, then moved to hybrid for a year or two, then went full cloud.
Change management was a minor issue with the implementation - In my opinion, invest a LOT into resources to help your staff with the changes. Any system will affect some users and create problems. Identity Management is not one that you want people to struggle with for very long.
  • Using MFA
  • Remembering their password
  • changing their password or resetting their password if they forgot

Microsoft Entra ID Support

Using Microsoft Entra ID

I think it can be hard to manage, but only because it is so big. Any time you have a lot you can do the management of it gets harder. They do a good job making it good to use and document the product very well.
ProsCons
Like to use
Relatively simple
Technical support not required
Well integrated
Consistent
Feel confident using
Slow to learn
Lots to learn
  • MFA authentication using the Authenticator App
  • Create and use dynamic groups
  • Assign licenses using dynamic groups
  • The initial setup of MFA is a bit tricky for non-technical people. But they all got it eventually.
Yes - It is very limited, but good for a few core functions like user status, block accounts, look up details on profiles.