Entra ID by Microsoft: The Next Level of Authentication
September 26, 2023

Entra ID by Microsoft: The Next Level of Authentication

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Entra ID

We use
Microsoft Entra ID with a hybrid AD and Exchange for our office 365 setup, we
use AD sync to synchronize our users with Entra ID.

We use Entra
ID to manage applications access to send email and other functions with the
graph API and we also use Entra ID to check users that are possibly compromised
and manage MFA within the same interface.
  • Manage users from one interface.
  • Easy to check user activity in case of an audit.
  • Adding permissions to an application so it can send emails for example using graph API
  • A lot of good features are paywalled behind expensive monthly subscriptions.
  • Would be nice to have an option even if paid to conserve more than 7 days of user activity logs.
  • Having the option to add some paid features without buying a bundle.
  • Mange users from a simple web interface.
  • Stopped attacks on user accounts from blocking login attempts and attacks from countries that are blacklisted.
  • The self service password reset saves our helpdesk members valuable time.
Our deployment
is hybrid as we still have an on prem Active Directory and Exchange server.

There are
some limitations in a hybrid environment for example users and email accounts must
be created on prem before syncing to Entra ID and Office 365.

User attributes
can only be changed on prem then synced to Entra ID, it’s an extra step but it’s
just the required workflow when working in a hybrid setup.
We use Entra
ID to secure many of our on prem Applications both paid and opensource the only
issue is a lot of paid products charge extra to access the SSO functionality,
so we are sometimes limited by budget on what we can implement it in.
We use a
lot of government SaaS Software that sometimes supports Entra ID, but also commercial
Saas software such as Atlassian products.
It’s
transparent for the End user, I remember when we switched from full on prem to
hybrid, there was no change at all for the end user as most of the added functionality
is in the cloud, the only impact I’ve seen is when a user gets blocked due to
an external source trying to access their account or a login requiring MFA due
to suspicious activity.
We have, an
OpenLDAP on prem for use in our captive portal WIFI system, but it’s not used in
the same way as Entra ID.

It wouldn’t
be able to replace the features of Entra ID and being in a Office 365 environment
it’s a requirement so we have not tried any other solution than Entra ID.

Do you think Microsoft Entra ID delivers good value for the price?

Yes

Are you happy with Microsoft Entra ID's feature set?

Yes

Did Microsoft Entra ID live up to sales and marketing promises?

Yes

Did implementation of Microsoft Entra ID go as expected?

Yes

Would you buy Microsoft Entra ID again?

Yes

Microsoft
Entra ID is a must in any office 365 environment, but it is also useful to integrate
into other applications so you can offer a single SSO service to your users
without any additional products.

It scales
well so it can easily be implemented in a business with 5 users or 1000.

The features
that are included are great even without paying an additional subscription, but
there are a few features from a P1 subscription that add a lot of important features
that will help keep users safer from attacks.

Microsoft Entra ID Feature Ratings

ID-Management Access Control
9
ID Management Single-Sign On (SSO)
9
Multi-Factor Authentication
10
Password Management
10
Account Provisioning and De-provisioning
9
ID Management Workflow Automation
9
ID Risk Management
10