TrustRadius Insights
PayPal Payments Pro has proven to be a versatile and reliable payment processing solution for various industries and businesses. Users …
Starting at $0.02 per transaction
View PricingOverview
What is PayPal Payments Pro?
PayPal Payments Pro is an enterprise-class ecommerce payment solution, that provides payment processing security to build a professional-grade ecommerce site. It can be configured to meet business needs and works across devices. Users can tap into over 390 million…
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Pricing
QR code Transactions
1.90% + fixed fee
Cloud
per transaction
Charity Transactions
2.20% + fixed fee
Cloud
per transaction
Commercial Transactions - In-Store
2.70% + fixed fee
Cloud
per transaction
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is PayPal Payments Pro?
PayPal Payments Pro Video
How PayPal Works
PayPal Payments Pro Competitors
PayPal Payments Pro Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
PayPal Payments Pro is an enterprise-class ecommerce payment solution, that provides payment processing security to build a professional-grade ecommerce site. It can be configured to meet business needs and works across devices. Users can tap into over 390 million active customer accounts around the globe.
Reviewers rate Support Rating highest, with a score of 2.3.
The most common users of PayPal Payments Pro are from Small Businesses (1-50 employees).
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(228)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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PayPal Payments Pro has proven to be a versatile and reliable payment processing solution for various industries and businesses. Users have praised its convenience and security in facilitating transactions, whether it's reimbursing group expenses, processing payments for an ecommerce business, or distributing payroll for a large company. With its integration capabilities, PayPal Payments Pro seamlessly works with other platforms like BigCommerce Store and Shopify, instilling trust among customers and reducing cart abandonment. Freelancers and contractors have also benefited from the platform, as it simplifies payment processes, eliminates the need for manual checks, and ensures accurate record-keeping. Additionally, PayPal Payments Pro has become a popular choice among non-profit organizations for its ease of use and lower processing charges compared to other event management software. The user-friendly interface and fast payment transfers have made it a preferred option for businesses of all sizes, offering a pleasant experience with minimal wait times for payments to be received.
Intuitive and User-Friendly Interface: Many users have praised PayPal Payments Pro for its highly intuitive and user-friendly interface. They have found the clean layout and intuitive design of the platform to be easy to navigate, allowing them to perform tasks efficiently. This emphasis on a positive user experience through a well-designed interface has been appreciated by reviewers.
Efficient Mobile App Performance: The mobile application of PayPal Payments Pro has received high praise from reviewers for its speed and efficiency. Users have mentioned that they can make quick payments within seconds, which contributes to their convenience and productivity when managing payments on the go. The swift payment processing and fast performance of the mobile app have been recognized as valuable features by users.
Seamless Integration Capabilities: Reviewers have highlighted PayPal Payments Pro's integration capabilities as a significant advantage. They appreciate how the platform simplifies the checkout process and seamlessly integrates with websites and platforms like WooCommerce. This seamless integration saves time and effort for businesses, enhancing workflow efficiency for users.
Difficulty in reaching customer support: Some users have expressed frustration with the lack of support options and difficulty in reaching a live person for assistance. They mention that only email communication is available, and the responses received are often unsatisfactory and do not provide helpful information.
High fees for international payments: Several users have complained about the high fees associated with international payments. They mention charges for international transfers, currency exchange, and poor exchange rates. Some users question why they cannot add a bank account in a foreign currency and suspect that PayPal's motivation is to collect fees.
Funds or accounts being blocked without explanation: A number of users have reported instances where their funds or accounts were blocked without any explanation or reason provided by PayPal. They feel frustrated as PayPal holds their funds without providing any real information on why this action was taken.
Attribute Ratings
Reviews
(26-50 of 73)Companies can't remove reviews or game the system. Here's why
May 22, 2021
PayPal Payments is a Great Product
PayPal Payments is being used by the whole organization. It is used to quickly pay certain contractors and to receive payments from certain clients. It is not our only way of getting paid or paying, but it is helpful for those consultants without access to direct deposit or clients not wishing to use credit card payments.
I have used PayPal Payments when receiving payments from selling on eBay, hand-to-hand sales, and other forms of reimbursements. I've been very satisfied with how secure and easy to use the platform is.
May 22, 2021
PayPal Payments for Small Non Profits
Our organization uses PayPal as our main center for payment processing. We use PayPal to send payments to contractors and vendors, collect payments from clients, and collect donations from users that don't want to use our donation software processing system. We consider PayPal to be our default for sending and receiving money.
PayPal is used across the entire organization, as this is the means by which we compensate our independent contractors that keep the organization running!
One of the main benefits of using PayPal as the payment source for contractors and vendors is that we have a central place to see all money movement in and out of our business checking. We have a separate system for the majority of our donations, but for the business operations end of things, PayPal is really handy. It's quick, easy, and low cost - plus the vast majority of people have a PayPal account, so it's fairly universal. We prefer this over a more instantaneous system like Zelle or Chase Quickpay because there's room for mistakes to be made. With instant payment systems, once you send a payment you can't get it back.
PayPal is used across the entire organization, as this is the means by which we compensate our independent contractors that keep the organization running!
One of the main benefits of using PayPal as the payment source for contractors and vendors is that we have a central place to see all money movement in and out of our business checking. We have a separate system for the majority of our donations, but for the business operations end of things, PayPal is really handy. It's quick, easy, and low cost - plus the vast majority of people have a PayPal account, so it's fairly universal. We prefer this over a more instantaneous system like Zelle or Chase Quickpay because there's room for mistakes to be made. With instant payment systems, once you send a payment you can't get it back.
I've been using PayPal personally for about 20 years and it is my first choice both for receiving payments and making payments online and with people I don't know (offer up, craigslist, Facebook marketplace, door-to-door salesman). It's the first option we offered on our website when we started back in 2011. We also offer Amazon Pay and direct debit and credit card payments, but I like PayPal best. I appreciate that PayPal gives options for payment (credit card or bank), they are easy to work with as a vendor when customers ask for resolutions, and I have found them to be ethically sound and reasonable with their fees. When paying family and friends, there are no fees involved. When paying for services or products, the fees cover potential insurance (get the money back) if services are not provided or products not received.
May 22, 2021
The Real Deal Using PayPal Payments
PayPal Payments is used to process payments for our e-commerce sales. It addresses the issue of having to store, secure and process payments made on our e-commerce site. PayPal Payments is also used throughout the company sales channels for in-person payment processing as well as online 3rd party sites.
PayPal Payments are used by my organization to both receive payments from customers, as well as being a source of payment from my company to our service providers. We view it as the most secure way to receive and send payments electronically and have had no issues whatsoever with any of the services they have provided.
May 21, 2021
PayPal is a Pal
PayPal Payments is a great platform for invoice creation and quick payments. It is the preferred payment platform for a handful of vendors, and it was simple, straightforward, safe, and quite easy to use. There was an option for the Payee to create an invoice using PayPal Payments and send directly to the Payer via email with a note, and the Payer can choose to complete the transaction by paying with a credit card or a linked bank account.
May 19, 2021
Overall, I'm very pleased with PayPal Payments.
I have been using PayPal Payments for several years now. I send payments to stores or suppliers in a safe and easy way. For me, this is the fastest way to make an online payment. I greatly value my privacy, so the fact that I'm able to pay without providing any bank or credit card information is just what I'm looking for. I feel comfortable and relieved that any credit card or bank account information is safe with me and not being shared to others.
February 04, 2021
PayPal Payments Review
Score 1 out of 10
Vetted Review
Verified User
was an option to pay on my Shopify. site jewelry-retirement-sale.myshopify.com. Discontinued it after payment problem
December 09, 2020
Stay away! High fees, poor Customer Service, accounts frozen for no reason - PayPal at its best...
Score 1 out of 10
Vetted Review
Verified User
I use PayPal to accept international payments. I use it only because some customers believe that their purchase are safer when made by PayPal. It isn't my first choice. I advise my customers to pay via cheaper mediums as PayPal fees are very high and I just have to add it to the price.
June 22, 2020
Trusted and reliable for payment processing
Our organization has used PayPal previously for payment processing with our special events and online campaign donations. Donors found this as an easy and secure way to make payments. The processing charges were cheaper than the event management software we had so both our campaign and special event managers preferred PayPal.
May 13, 2020
PayPal Keeps it Easy to Accept Donations
We use PayPal Payments to accept online donations for our nonprofit. We directly link to PayPal for one-time and recurring payments. It is simply used for our development team and not by any other part of the organization. It allows us to accept online payments instead of forcing people to mail in checks for donations.
April 22, 2020
Payment solutions for small business.
As a solo small business owner, PayPal is the best solution in my local market to accept payments online from clients and offline using my card reader for local or older clients. I always have a way to get paid even when I'm not near a computer or laptop. I can also securely keep track of my purchases with accurate and robust reporting.
February 27, 2020
PayPal Payments Are Effiecient & Quick ~ Highly Recommended!
I currently use PayPal payments to accept payments for the services and products I provide to my customers. I use it across my entire organization. It's safe and efficient and I am able to accept payments quickly from customers across the globe. I am also able to issue a refund very efficiently is the need arises.
January 29, 2020
Great for personal financial transactions
I personally use PayPal Payments; I do not use it in my professional work. I use PayPal Payments for online purchases, for financial transactions between myself with family and friends, making charitable donations, and paying for services.
December 27, 2019
PayPal Payments for all your business needs
PayPal Payments is used across the entire company. This is how we send and receive client payments. PayPal is very user-friendly and has minimal wait time for payments to hit your business account, unlike other competitors that I have used in the past. PayPal is also widely used by consumers and other companies making it easy to send and receive payments with minimal effort.
We use PayPal Payments to facilitate invoice payments by our customers, having PayPal Payments as an option reduces our open accounts receivables, many clients prefer paying this way and we have fully integrated our PayPal Payments with Quickbooks so their payments post directly into QB. We also offer PayPal payments on our ecommerce store, and i would estimate 20-30% of our checkouts are PayPal Payments.
November 16, 2019
Industry Leader For A Reason
We use PayPal payments to create a more seamless checkout experience for our customers (PayPal Express) and increase their buying power (PayPal Credit). The payment solution is offered across all of our websites, and is promoted on our PDP, cart, and checkout.
February 23, 2019
International is easy with PayPal Payments!
PayPal Payments is being used across the organization. It is used as a payment method for customers to purchase goods off of our retail web site. We have also begun using it to invoice international buyers of custom/bulk orders. It works better than any other platform we looked at for this type of transaction. Lastly, we use it to make payments to international contractors.
February 12, 2019
PayPal Payments makes transactions easy internally, externally and internationally.
We use Paypal Payments to make payments internally and with vendors. It allows us to make payments securely from various accounts and [many] forms of payments (credit cards, bank accounts).
February 01, 2019
Pay secure, pay with PayPal.
I have used PayPal personally for a little more than 5 years, and so far it has been very useful and good. I usually make purchases on different web pages (I buy from books to some sculptures of Banpresto) and with PayPal, I have security that there will be no undue charges to my credit card. Also, I know that my personal information will be private and that in case of any problem PayPal will solve everything quickly and efficiently (quite different from banks).
January 11, 2019
Love Love PayPal For My Consulting Business
I use PayPal to process the majority of my clients' payments for my consulting business. PayPal is attached to my booking service and website so making an appointment and paying for it at the same time is a breeze. Love it. It solves the problem of automating my appointment making process so I don't have to get involved.
December 22, 2018
PayPal Payments: Best Choice For Speed, Accuracy and Security
We tried other methods of digital payments, most often those tied directly to a commercial bank. At first, we used PayPal payments at the request of our contractors as it was their preferred method. In time, we switched completely over to only PayPal payments.
November 21, 2018
PayPal - The Best Payment Tool
Used in the whole of our organization.
1. It helps to send and receive payments from our customers and clients.
2. We can accept from around the world and get money into our bank accounts smoothly.
3. We can easily create invoices for customers and clients within the app only.
September 25, 2018
My pal, the PayPal
PayPal payments is a fast way for me to send payments to contractors, or vendors I work with. It saves me from having to open up QuickBooks, look the vendor up, load a check into the printer, print the check, sign the check and stamp and mail it. That right there is about 5 - 10 minutes of work. If I have to send payments to 10 or more vendors... ugh, check printing NO THANK YOU. In summary, I make heavy use of PayPal to send payments to people and this saves me time to run my company and not just send payments.