PayPal Payments Review
Updated February 04, 2021

PayPal Payments Review

Joseph Mirsky | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with PayPal Payments

was an option to pay on my Shopify. site Discontinued it after payment problem
  • Payments--if no problems
  • Impossible to contact.
  • No live chat
  • don't answer phone
  • Paid one order for $200, but wouldn't pay another for $750 Finally sorted it with a workaround.
Amazon Pay works fine. Shopify payments also very good.

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I had 2 sales with PayPal on my Shopify site where I'm selling all my remaining inventory from my closed jewelry store at a little over cost/wholesale. The first one for $200 I was able to transfer to my personal bank account. But the second one for $750 wouldn't go no matter what. Message said couldn't tell who I was.

PayPal support is almost impossible to contact, remaining in artificial stupidity mode until you figure out how to send a message. There's no live chat and phone says everything too busy right now. Finally got a human to reply after 36 hours and she said she had corrected it but it still failed.

finally tried transferring to my business account which was the initial account I used set up PayPal, even though I had set up the personal account with PayPal. It sailed right through. I had to keep the business account open long after I closed my store because I am expecting a small tax refund from NJ (been 5 months now) and my bank said I couldn't deposit it in my personal account (even though they took one for $8.00 after I twisted Big Brother's arm).

I cancelled PayPal with Shopify and set up Amazon Pay instead.