PayPal Payments Review
Updated February 04, 2021

PayPal Payments Review

Joseph Mirsky | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with PayPal Payments

was an option to pay on my Shopify. site jewelry-retirement-sale.myshopify.com. Discontinued it after payment problem
  • Payments--if no problems
  • Impossible to contact.
  • No live chat
  • don't answer phone
  • Paid one order for $200, but wouldn't pay another for $750 Finally sorted it with a workaround.
Amazon Pay works fine. Shopify payments also very good.

Do you think PayPal Payments Pro delivers good value for the price?

No

Are you happy with PayPal Payments Pro's feature set?

No

Did PayPal Payments Pro live up to sales and marketing promises?

No

Did implementation of PayPal Payments Pro go as expected?

No

Would you buy PayPal Payments Pro again?

No

I had 2 sales with PayPal on my Shopify site where I'm selling all my remaining inventory from my closed jewelry store at a little over cost/wholesale. The first one for $200 I was able to transfer to my personal bank account. But the second one for $750 wouldn't go no matter what. Message said couldn't tell who I was.

PayPal support is almost impossible to contact, remaining in artificial stupidity mode until you figure out how to send a message. There's no live chat and phone says everything too busy right now. Finally got a human to reply after 36 hours and she said she had corrected it but it still failed.

finally tried transferring to my business account which was the initial account I used set up PayPal, even though I had set up the personal account with PayPal. It sailed right through. I had to keep the business account open long after I closed my store because I am expecting a small tax refund from NJ (been 5 months now) and my bank said I couldn't deposit it in my personal account (even though they took one for $8.00 after I twisted Big Brother's arm).

I cancelled PayPal with Shopify and set up Amazon Pay instead.