SmartSuite is my most trusted employee.
Smartsuite has not solved any problems for me. Smartsuite only made problems for me.
Starting at $10 per month per user
View PricingOverview
What is SmartSuite?
SmartSuite provides a collaborative Work Management platform that enables teams to plan, track and manage workflows - whether it be a project, an ongoing process or routine everyday tasks.SmartSuite helps coordinate people and work across all levels of an…
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Task Management (19)4.343%
- Team Collaboration (19)4.343%
- Support for Agile Methodology (19)4.343%
- Resource Management (18)4.242%
Reviewer Pros & Cons
Pricing
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.smartsuite.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $10 per month per user
Product Demos
9x Tool Demo - SmartSuite
YouTube
Smartsuite Demo
YouTube
Solution Showcase & Live Demo
YouTube
Features
Return to navigation
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is SmartSuite?
SmartSuite provides a collaborative Work Management platform that enables teams to plan, track and manage workflows - whether it be a project, an ongoing process or routine everyday tasks.
SmartSuite helps coordinate people and work across all levels of an organization to ensure that team members have the information they need to accomplish the work that matters most. Team members can create a workflow, or choose from over 200 templates that can be tailored to their exact needs.
SmartSuite helps coordinate people and work across all levels of an organization to ensure that team members have the information they need to accomplish the work that matters most. Team members can create a workflow, or choose from over 200 templates that can be tailored to their exact needs.
SmartSuite Features
Project Management Features
- Supported: Task Management
- Supported: Resource Management
- Supported: Gantt Charts
- Supported: Scheduling
- Supported: Workflow Automation
- Supported: Team Collaboration
- Supported: Support for Agile Methodology
- Supported: Document Management
- Supported: Email integration
- Supported: Mobile Access
- Supported: Timesheet Tracking
- Supported: Change request and Case Management
- Supported: Budget and Expense Management
Professional Services Automation Features
- Supported: Quotes/estimates
- Supported: Project & financial reporting
- Supported: Integration with accounting software
SmartSuite Screenshots
SmartSuite Competitors
SmartSuite Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Global |
| Supported Languages | English, Bulgarian, French, German, Italian, Dutch, Polish, Portuguese, Swedish, Romanian, Russian, Spanish, Ukranian, Japanese, Chinese |
Frequently Asked Questions
SmartSuite starts at $10.
Reviewers rate Task Management and Team Collaboration and Support for Agile Methodology highest, with a score of 4.3.
The most common users of SmartSuite are from Small Businesses (1-50 employees).
Comparisons
Compare with
Reviews and Ratings
(20)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
SmartSuite is a versatile platform that offers a range of valuable use cases. Users have found it particularly beneficial as a task manager, allowing them to consolidate all the necessary information for their work in one place. This feature enhances productivity and efficiency by providing easy access to relevant data and eliminating the need to switch between multiple tools or applications.
The platform's user-friendly interface and customizable settings make it an excellent choice for task tracking and team collaboration. Users appreciate the intuitive design, which enables them to quickly navigate various filters and settings, ensuring individual comfort and enhancing their overall work experience.
SmartSuite offers immense capabilities that cater to diverse needs. From process optimization and project management to CRM for new client leads and quarterly goal planning, this comprehensive solution provides a wide array of applications. Additionally, the platform's automation features, Zapier integration, customizable reports, and views further contribute to its versatility and usefulness.
One key area where SmartSuite shines is bug tracking. The platform allows users to create custom forms for better workflow management, making it an ideal tool for software development work. Furthermore, businesses across various industries leverage SmartSuite for internal functions like recruiting, HR, marketing, and sales, as it helps streamline processes and enhance efficiency.
Users consistently praise the high level of customization offered by SmartSuite. With regular updates introducing new features and functionalities, the platform remains flexible and convenient for different use cases. Whether it's managing teams, organizing projects, sharing views with clients, or analyzing data through charts and dashboards, SmartSuite proves to be a reliable partner in daily work tasks.
Overall, SmartSuite improves task management, organization, and productivity at work. Its ability to adapt to different contexts makes it a valuable asset for individuals, teams, and businesses seeking an intuitive yet powerful solution for their unique needs.
Collaboration Features: Users have praised the collaboration features of SmartSuite, with many stating that it allows them to work in a team and manage projects collaboratively. This feedback indicates that SmartSuite provides effective tools for fostering teamwork and facilitating efficient project management.
Charts and Dashboards: The charts and dashboards in SmartSuite were mentioned as strong analytics tools by numerous users. They appreciate the ability to visualize and analyze data effectively, indicating that these features enhance their data analysis capabilities within the platform.
Secure Data Sharing: Many users appreciate the ability to safely share any data with people outside their company using SmartSuite. This positive sentiment suggests that SmartSuite offers secure data sharing capabilities, which is important for maintaining confidentiality while collaborating with external stakeholders.
Difficulties in Filtering Unassigned Records: Some users have found it challenging to filter by unassigned records, which can make it difficult to prioritize and manage tasks effectively.
Unclear Views for Specific Cases: Several reviewers have mentioned that the software offers too many views, making it unclear which view to use in specific cases. This can lead to confusion and inefficiencies when trying to navigate through different data sets.
Lack of Offline Access: A common concern raised by users is the lack of offline access. Not being able to access data and work on projects without an internet connection limits productivity and flexibility, especially for those who frequently travel or work in areas with poor connectivity.
Attribute Ratings
Reviews
(1-8 of 8)Companies can't remove reviews or game the system. Here's why
February 08, 2024
SmartSuite is my most trusted employee.
Score 1 out of 10
Vetted Review
Verified User
Smartsuite has not solved any problems for me. Smartsuite only made problems for me.
- Why are you obliging me, trustradius, to write good things about this company? Why can't I leave this field blank?
- This company could try to lie less.
- This company could try to be savvy with money.
January 25, 2022
Nikola's review
It is so intuitive, UI is great, and serves user experience, also it has so many useful features that really can improve your task management. With SmartSuite, i organize my work better and I am more productive at work. It is my pleasure to use this application for work organization.
- Useful software
- It is so intuitive, UI is great
- great serves user experience
- Send notifications for apps on your mobile device
- I have no more objections
- I have no more objections
January 22, 2022
Great addition to our computer software company!
Score 10 out of 10
Vetted Review
Verified User
We use SmartSuite for project management, workflow management, and marketing assistance.
- SmartSuite is easy to set up
- SmartSuite has an intuitive interface with everything at your finger tips
- Has a low code/no-code landscape for its workflow and operations management software
- Excited to see more dashboard features to complement the existing dashboards. Sounds like this is on the roadmap soon.
January 21, 2022
Very customizable collaboration tool
Score 10 out of 10
Vetted Review
Verified User
Tasks and bug tracking tool, goal achievement
- Very flexible
- Pretty fast and intuitable
- Has templates which speeds up your work
- Different data representation types
- No offline access
- There are so much features, so there is a need of some kind onboarding guidance
January 20, 2022
Great management tool
Score 9 out of 10
Vetted Review
Verified User
SmartSuite is a great management tool. I use SmartSuite to keep track of everything in my work and personal life. With different views and reports, SmartSuite is able to handle anything I threw at it. The wide choice of field types is perfect to keep all needed data in different formats. The Formula field is really great, no more need to use Google Sheets to calculate even huge data arrays. I can link my workspaces with each other using a special field type and set the most preferable view for this. Also, I'm keen on the Calendar report, it helps me to keep my day up-to-date without any inconvenience. You can find all the necessary features that you can imagine in your mind. And it's not the end - the platform is regularly updated with new improvements and functionality. To make my life easier SmartSuite has mobile apps (for iOS and Android) with mostly all the features web app has.
- Great choice of field types
- Perfect views and reports
- iOS and Android applications
- Nice interface
- Significant performance and stability
- Increased entry barrier - new users may face some difficulties while setting the first work environment.
January 20, 2022
Everything you need for your daily work in one place!
Score 10 out of 10
Vetted Review
Verified User
SmartSuite is a powerful tool to have everything you need to manage any project in one place! You can change the layout of your data in a click and work with multiple reports at a time. Creating records is easy and everything is fully customizable. The biggest advantage is an easy-to-use and transparent collaborative mode where everything gets saved immediately and one can see what everyone else is doing. Highly recommend!
- work management
- team management
- collaborative mode
- bulk edit of entries
January 20, 2022
A flexible and powerful no-code solution
Score 10 out of 10
Vetted Review
Verified User
I use SmartSuite for project/product management as a software developer. SmartSuite feels good for this case since it has a wide variety of features at hand, yet it is rather straightforward. SmartSuite has a lot of field types to represent your data, as well as a flexible permission system, real-time updates, and a lot of options on how to arrange and represent your data.
- Real-time updates
- Variety of data types
- Permissions
- UI/UX
- Data representation
- Need more functions for formula, especially when it comes to referring to some external fields
January 20, 2022
Love to work with!
Score 10 out of 10
Vetted Review
Verified User
I use it as a task manager. The Project Manager creates tasks for me, makes it dependent on the sprint, function, date, adds their estimates, documentation, connects them with other tasks if needed, etc. So I can have everything I need for work in one task. During my job process I change statuses, and also I can add comments into the task, so I can have all communications inside - do not be afraid to lose some information, or search it in messengers. Also, it has easy-to-work applications with a lot of different filters and settings to make your work experience super comfortable and individual.
- Usability friendly interface
- Flexible individual decisions
- No code
- Need a timetracker inside