SmartSuite is my most trusted employee.
Updated February 08, 2024

SmartSuite is my most trusted employee.

Christian Hodek | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with SmartSuite

Smartsuite has not solved any problems for me. Smartsuite only made problems for me.
  • Why are you obliging me, trustradius, to write good things about this company? Why can't I leave this field blank?
  • This company could try to lie less.
  • This company could try to be savvy with money.
Smartsuite can't even do the basic functions.

Overall Satisfaction Continued

  • lying
  • scam
  • overpricing
  • beware, this is a lying company!
This is a rogue company.

Do you think SmartSuite delivers good value for the price?

No

Are you happy with SmartSuite's feature set?

No

Did SmartSuite live up to sales and marketing promises?

No

Did implementation of SmartSuite go as expected?

No

Would you buy SmartSuite again?

No

SmartSuite Feature Ratings

Task Management
1
Resource Management
1
Gantt Charts
1
Scheduling
1
Workflow Automation
1
Team Collaboration
1
Support for Agile Methodology
1
Support for Waterfall Methodology
1
Document Management
1
Email integration
1
Mobile Access
1
Timesheet Tracking
1
Change request and Case Management
1
Budget and Expense Management
1
Quotes/estimates
1
Invoicing
1
Project & financial reporting
1
Integration with accounting software
1

Using SmartSuite

  • Smartsuite can't even do the basic functions.
  • I cannot use this software because the company is lying.
  • I will avoid this scam company by far.

Evaluating SmartSuite and Competitors

  • Other
This company does not even know the basics.
I would never do business with this company again.

SmartSuite Implementation

SmartSuite Support

There is no support at this company.
ProsCons
Good followup
Problems get solved
No escalation required
Support understands my problem
Quick Initial Response
Slow Resolution
Less knowledgeable
Not kept informed
Difficult to get immediate help
Support doesn't seem to care
This is a bad question.
Yes - Lying company lies.
Yes, of course that's true for this company! Never!

Using SmartSuite

This is beta software without support. Nobody works at this company.
ProsCons
Relatively simple
Easy to use
Consistent
Convenient
Do not like to use
Requires technical support
Not well integrated
  • this company is good at scamming people
  • This is beta software without support.
Yes - The mobile application of this company is terrible.