Overview
What is Squarespace?
Squarespace is a CMS platform that allows users to create a DIY blog, eCommerce store, and/or portfolio (visual art or music). Some Squarespace website and shop templates are industry or use case-specific, such as menu builders for restaurant sites.
Squarespace is Great for Big Teams but Less Great for Precision
Squarespace: The fast and easy website builder
TrustRadius Insights
Squarespace is the easiest way to start a website
Great tool for getting a website up quickly and efficiently
Excellent Website Builder
Squarespace delivers on its value prop, but customization can be time consuming
Try Squarespace for Improved Security, SEO and Online Sales
A happy Squarespace user
Squarespace Review
Minimal and aesthetically pleasing, simple to use CMS
Squarespace as a starter platform for ecommerce performance
Squarespace is great for Artists/ Authors & Illustrators!
Create & showcase your creativity!
Squarespace, Despite Some Limitations, Continues to Be the Best in Industry
Awards
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Popular Features
- Admin section (87)8.383%
- Page templates (88)7.070%
- Library of website themes (85)7.070%
- Mobile optimization / responsive design (84)6.767%
Reviewer Pros & Cons
Pricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $12 per month
Features
Security
This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.
- 8.5Role-based user permissions(59) Ratings
Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.
Platform & Infrastructure
Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.
- 8API(44) Ratings
An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.
- 8.7Internationalization / multi-language(33) Ratings
The software supports multiple languages, countries, currencies, etc.
Web Content Creation
Features that support the creation of website content.
- 9WYSIWYG editor(76) Ratings
What-You-See-Is-What-You-Get editing tool allows users to build pages without writing code.
- 8Code quality / cleanliness(69) Ratings
Code generated by WYSIWYG editor is clean and validates according to W3C standards.
- 8.3Admin section(87) Ratings
The admin page is easy to navigate and use.
- 7Page templates(88) Ratings
The CMS has standard webpage templates or types of web pages (e.g. homepage, article page, interior page, blog page, etc.); users can also build custom templates.
- 7Library of website themes(85) Ratings
A library of website frameworks or themes is available as a starting point for building a website.
- 6.7Mobile optimization / responsive design(84) Ratings
The CMS helps users build webpages that work well on mobile devices – whether m-dot pages or responsively designed pages.
- 9Publishing workflow(76) Ratings
The software allows users to set up a custom workflow for updating the website, including approval processes.
- 7.5Form generator(69) Ratings
Users can build website forms for visitors to fill out.
Web Content Management
Features for managing website content
- 9Content taxonomy(66) Ratings
Users can create multiple levels and types of content categories including tags.
- 7.1SEO support(71) Ratings
The CMS helps users create the right website infrastructure (pagination, page headers, titles, meta tags, url structure, etc.) to increase the site’s visibility in search engine results.
- 8Bulk management(44) Ratings
Users can change an attribute on a group of documents or sites all at once through features such as global search and replace, making bulk changes easier.
- 8Availability / breadth of extensions(58) Ratings
There is a broad library of extensions, plug-ins, modules or add-ons that allow users to easily customize their websites without building custom code.
- 8.9Community / comment management(58) Ratings
Users can put post/page comments through an approval process, auto-approve commenters based on their email addresses, block commenters by IP address, delete comments, etc.
Product Details
- About
- Tech Details
- FAQs
What is Squarespace?
Squarespace allows eCommerce users to customize not only elements like themes and fonts, but also structural elements like online store layout. Templates are optimized for mobile shopping. SEO, product galleries, and order management features are built in. Squarespace integrates with Stripe for credit card payments, and ShipStation for shipping.
Squarespace Technical Details
Operating Systems | Unspecified |
---|---|
Mobile Application | No |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(297)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Squarespace has become a go-to platform for small businesses, creative professionals, and marketers looking to build and manage visually appealing websites. With its well-designed templates and extensive availability of designer fonts, Squarespace allows users to create a professional-looking website with ease. Users appreciate the platform's intuitive interface and drag-and-drop functionality, making it accessible for both beginners and design professionals. Squarespace also offers useful tools like Analytics to track website traffic and sales data, as well as an Abandoned Cart feature to follow up with potential customers. Furthermore, Squarespace's integration with payment systems like Stripe and PayPal simplifies the process of setting up e-commerce capabilities on a website. Whether it's showcasing products, maintaining portfolios, or running corporate websites, Squarespace provides a time-saving and cost-effective solution for individuals and businesses alike.
Intuitive Interface: Users have consistently praised Squarespace's intuitive interface, with many stating that it has made website creation and management effortless. Numerous reviewers have mentioned that they can easily navigate through different sections of their websites and perform tasks such as managing portfolios, blog posts, and responding to comments seamlessly. This user-friendly interface has greatly enhanced users' efficiency in managing their websites and engaging with their audience.
Wide Selection of Templates: The extensive collection of beautifully designed templates in Squarespace has received high praise from users. Many reviewers appreciate the wide variety of options available, as well as the frequent addition of new templates. These templates are seen as time-saving features for users with limited design background and coding knowledge. Thanks to the intuitive nature of these templates, users find them extremely easy to work with and customize according to their preferences.
Great Customer Support: Squarespace's customer support has been highly regarded by users for its helpfulness and responsiveness. Reviewers mention that the support team is not only friendly but also goes above and beyond to assist them whenever issues arise. Users appreciate having responsive email replies and live chat options available for support. The excellent customer service provided by Squarespace ensures that users feel supported throughout their website building journey
Cons:
- Limited customization options: Users have expressed frustration with the limited customization options in Squarespace, particularly in terms of design and layout. Several users have mentioned that the templates provided by Squarespace can look somewhat generic and lack flexibility for creating more complex websites.
- Difficulties in navigation and finding features: Some users find it difficult to navigate Squarespace's user interface and locate certain features. There is a learning curve associated with the software, making it challenging for users to find their way around and access specific functionalities.
- Lack of customer support options: Customer service being available only through email has been seen as a drawback by some users. They feel that having additional support channels, such as live chat or phone support, would be beneficial for resolving issues or seeking assistance more efficiently.
Based on user reviews, users recommend using Squarespace for any level of web experience and most businesses. They find Squarespace easy to use and navigate, and highly recommend it for beginners. Users suggest exploring different templates and reaching out to support if needed. Squarespace is also recommended for small businesses, ecommerce, organizations, and artists. Users advise learning basic HTML and CSS coding for advanced features and understanding SEO for better website performance. They highly recommend Squarespace as the best website provider and recommend purchasing a domain through Squarespace for convenience. Users advise planning the site on paper before executing it in the system and recommend watching tutorials and experimenting with the program beforehand. Overall, users highly recommend using Squarespace for creating professional-looking websites with minimal effort.
Attribute Ratings
Reviews
(26-50 of 88)- Squarespace allows us to present a compelling, clean message to our audience.
- Squarespace allows us an affordable, beautiful platform on a limited budget.
Squarespace is an excellent platform for simpler websites, but be aware of some e-commerce limitations
- Our direct to consumer selling platform is done primarily via our website so Squarespace is the major player here. We do sell on Amazon and eBay as well, but the majority of our direct to consumer revenue is generated via our website with Squarespace.
- Due to the above-mentioned deficiencies in making shipping costs product specific we do see a small percentage of loss in individual orders depending on where an order is being shipped to. We have to make sure our shipping prices are not exorbitant so in some cases the cost to ship a product is greater than what we charge the customer. This could be rectified is Squarespace would enhance the way they allow users to implement shipping charges.
- The clean look of the website, the ease of creating new content and the ability to add new products in the Commerce Advanced plan has surely allowed us to grow our sales with a clean look and added product offerings. Hard to measure though how much the can be attributed though directly to Squarespace.
Squarespace: website creation made easy
- Quickly help spread word of mouth on new material.
- Quickly create new content that looks great and is responsive on multiple devices.
- Easy to edit and update.
Squarespace is the Best Choice for Small Business Websites
- Drastically reduced cost and time for website updates (easily DIY now).
- SEO rank improvement.
Helpful Presets Without Sacrificing Vision
- All appointments are booked through Acuity through my Squarespace site. One appointment covers my annual Squarespace cost. The ROI is incredible for my business.
Designer Look and Feel is Ideal for Creative Businesses
- My clients are very happy with the results they're getting from their websites.
- They don't really manage the sites themselves, so can't really speak to the ease of use for them. However, I find it relatively easy to build good looking sites for them. This in turn makes it economical for them.
- Making changes and updating their sites can be done relatively quickly. We can embed whatever elements they need, like video.
- We can easily manage updates to their on-site SEO.
No need to be an experienced web designer!
- Positive Impact with lots of reviews
- Great SEO results with a highly concentrated xfit community
- Helped members integrate into the WOD system by visting our website first
Easy to Use with Some Limitations
- Better public communication of organization information/updates.
- New member recruitment.
Squarespace: the best choice for small businesses and freelancers!
- I spend zero time on maintenance now. It's really nice to finish a project and feel that my client is self-sufficient.
- Revision processes are a lot easier than they are with custom-code websites because I can simply do one round of revisions, then turn the site over to my client, so they can do what they want with it.
- Visual editing means I can simply start designing in the CMS itself, which saves time by cutting out the prototyping and coding phases.
Webpage development that's as easy as it looks in the commercials.
- Increased Web Interaction: We migrated to Squarespace from using a customized WordPress template. Squarespace built and configured a clean and functional website for our church that must be more welcoming to visitors, as we have seen an increase in interaction with our existing members (signing up for events via website) and new visitors reaching out (via contact us form).
- Easy to Manage: Before switching to Squarespace, due to the complexity of adding updates or announcements to our website, all updates needed to be run through a volunteer who managed our website. Now we can assign multiple contributors to update information for our events, distributing the workload.
Squarespace = Website In A Day
- + Ability to make more sites in a shorter amount of time
- + Ability for my clients to take ownership of their sites, learn a few things, and feel empowered.
It just works
- It has allowed us to get a company handbook up quickly and easily
- The sleek template used for the handbook is attractive and easy to read
Squarespace plays game of Customer Keep-Away!
- Positive in the way that our organization has a web presence. I felt that Squarespace was a good decision because of its expandability to a more complex site if we ever needed it.
- Dealing with customer care has been a big setback timewise. I don't feel as though Squarespace cares about my business when they don't respond in a timely manner.
Excellent, easy-to-learn tool for beautiful basic sites
- Squarespace has allowed me to upsell clients from a rebrand to a rebrand + branded site, in some cases allowing me to double my revenue.
- My knowledge of Squarespace (and my ability to walk clients through managing their own sites after the launch) has allowed me to switch clients from other services such as WordPress. Becoming comfortable with Squarespace took less than a month.
- Squarespace's quick learning curve cuts down on trial and error and troubleshooting time, making my business more efficient.
The perfect tool to create your web presence.
- It has enabled me to get a web presence up and running in a very cost-effective manner.
- Saved me money that would normally be spent on hiring developers.
- Being able to get an e-commerce option up and running was an added plus.
Travel Photographer Happy with SquareSpace
- Our main objective for having a website is having an online presence where potential clients can view a small sample of my work (an e-portfolio vs. a website where photo editors can view, download and license images; we learned the hard way the latter platform is an invitation to have your work stolen). In this regard SquareSpace has been perfect for our goals, providing such a presence, and allowing editors to directly contact us with photo requests. The ease of updating the site's pages, and especially the Featured Gallery, has been a major reason for us staying with SquareSpace for about 3 years.
Squarespace: Making the Novice Look Professional
- Presentation: Our Squarespace-based site is cleaner and smoother than our old site. This is a positive.
- Responsiveness: We can quickly build, add, and edit pages. Reducing our workload. This is also a positive.
- The Acquity appointment scheduling platform allows people to book directly on a Squarespace site, which helps keep more of each purchase as opposed to going to a third-party ticket sales platform.
- As a web developer, I tend not to recommend Squarespace due to the lack of customization and uniqueness when establishing a web presence.
I love Squarespace!
- Brings me potential new clients
- Serves as an educational platform
Website building for people who don't know how to build websites
- We have been able to sell our products online which has provided a boost in sales.
- It provides a place that customers can see our shop as well as our menu and location.
Squarespace is the only platform we use for all of our clients!
- Not sure about actual numbers, but the sheer number of hours that I do NOT have to spend updating plugins, maintaining security, software upgrades, and so on are probably up there. I never have to wonder if my site is down.
Leave squarespace for the DIYers and hire a professional for an outstanding website
- Most clients find that their Squarespace websites don't do well in search ranking.
- Anything beyond a very simplistic basic website isn't possible with Squarespace, causing many to switch from it in order to attain the results they want.
- The lack of customer service makes it hard to resolve issues.
Great Software to Create Beautiful Websites
- Increase of visibility of my company.
- Professional place to display my portfolio online.
- I've received many inquiries from the form on my website.
If Squarespace went to high school, they would have won "best all around" as their senior superlative.
- Our Squarespace website has saved us thousands of dollars in our technical development budget, as we were able to build and support our website internally instead of outsourcing the project to an agency.
- In combination with Hubspot, we've been able to increase our inbound website leads by 150% over the last year.
The go-to for set-it-and-forget-it info sites
- Keeps costs low - allows minimal development costs with DIY WYSIWYG editor
- Quick to deploy - minimal bureaucracy in getting from idea to execution
- Limited extensiblility - don't expect to revolutionize website design or functionality with this product but it will help you deliver a solid site on time and under budget