TrustRadius Insights
Integration Issues with Credit Card Processing Systems: Some users have found that Touch Bistro does not integrate well with the credit …
Starting at $25 per month
View PricingOverview
What is TouchBistro?
TouchBistro is a complete mobile POS solution on the iPad for the restaurant industry. It allows users to manage reservations, view the menu, take orders and review sales reports with a few simple touches. Instead of servers repeatedly moving…
Recent Reviews
Reviewer Pros & Cons
Pricing
Gift Cards
$25
Cloud
per month
Online Ordering
$50
Cloud
per month
POS License
$69
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
This Is TouchBistro full video 480p
YouTube
TouchBistro Daily Demo
YouTube
TouchBistro Date Automation Demo
YouTube
TouchBistro Review: Is it Right for Your Restaurant?
YouTube
TouchBistro and Gordon Ramsay and Power_One POS systems
YouTube
TouchBistro POS Review [Features, Pricing, Pros & Cons, etc.]
YouTube
Product Details
- About
- Competitors
- Tech Details
What is TouchBistro?
TouchBistro is a complete mobile POS solution on the iPad for the restaurant industry. It allows users to manage reservations, view the menu, take orders and review sales reports with a few simple touches. Instead of servers repeatedly moving between customers and terminals for order management, servers can remain with customers and instantly submit orders to the kitchen and bar. Servers no longer need to write down an order and then enter it into a distant terminal. TouchBistro's single entry system reduces errors and increases efficiency. Menu items can be presented in vibrant color with every detail captured. Menus can be quickly and easily updated and even published to the Web.
TouchBistro Competitors
TouchBistro Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Comparisons
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Reviews and Ratings
(21)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Recommendations
Users of TouchBistro have provided several recommendations based on their experiences with the POS system. The three most common recommendations are as follows:
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Utilize the free help and excellent customer service provided by TouchBistro. Many users have found the customer service provided by TouchBistro to be outstanding. They recommend taking advantage of the free help and support offered by the company, as it has proven to be valuable in resolving any issues or answering questions promptly.
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Invest time in thorough research on hardware and set-up. Some users advise doing thorough research on the hardware requirements before purchasing TouchBistro or having someone knowledgeable assist with the setup process. This is important to ensure that the system runs smoothly and meets the specific needs of the business.
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Consider personal needs and wants when choosing a POS system. While many reviewers highly recommend TouchBistro as a great value and a complete POS system, they also advise prospective buyers to consider their personal needs and wants when selecting a POS system. Each business is unique, so it is important to evaluate specific requirements such as inventory control and automation of service before making a decision.
Overall, users have had positive experiences with TouchBistro, finding it intuitive to use daily, easy to set up and modify as business needs evolve. It is recommended for new restaurants due to its affordability and completeness as a POS system. However, users also caution about the time required for implementation for first-time users and emphasize the need for thorough research on hardware compatibility.
Attribute Ratings
Reviews
(1-13 of 13)Companies can't remove reviews or game the system. Here's why
July 24, 2023
POS even newbies can use!
- Being new to the industry, and not having a good handle on what the sales would be, TouchBistro has provided us with the ability to see the sales grow from day 1 to present.
- We have been able, using the ability to report sales trends by category to share the profitability of the bar area vs the kitchen area with the respective managers and create a type of competition between them.
- The Return on Investment on the system is becoming easier to see now with our continued growth over the early months where it felt like a bit of a hurdle. I use many of the reports to show the success and continued growth of the business to my partner and staff.
June 19, 2023
Review for Touch Bistro from a Happy Customer
Score 10 out of 10
Vetted Review
Verified User
- by allowing staff ease of use, therefore not forgetting to enter sales items in a timely manner
- can go back and check previous periods for comparison purposes
April 14, 2022
TouchBistro easy to use
- TouchBistro's good online ordering platform brings new and return customers
- TouchBistro's good reporting tools helps our business
March 24, 2022
Decent machine
- Quicker table turn around
- Online ordering is nice
March 24, 2022
Touch Bistro is quick & easy to learn!
- The lower merchant account services fees were night & day differences.
February 28, 2022
TouchBistro - In my Opinion, Not a Good Choice
Score 1 out of 10
Vetted Review
Verified User
- In my experience, we had a loss in revenue.
- In my experience, we had a loss in customer loyalty.
November 06, 2019
Touch Bistro Review
- The consistency of ordering with Touch Bistro has aged me money! From the customer to the person who takes the order to the person who makes the order and then back to the customer we have less room for error with Touch Bistro.
- It can be slow during large volume times, especially if a lot of my customers are laying with credit cards or gift cards.
August 31, 2019
If you can operate a smartphone, you can operate this POS
- The software is easy to understand and use
- We could not find a case for the iPads that would also fit the third party card reader so we went without. This resulted in card readers breaking off in the charging port rendering the iPad useless.
- Reports were available in real time, so it was extremely easy to see sales and make quick decisions.
January 19, 2019
TouchBistro saved my sanity and, therefore, my business!
- The ROI is fantastic. Before TouchBistro we used a cash register with a paper tape and stand-alone credit terminal. Average transaction times were around 30-45 seconds. A long awkward time for a customer to stand and wait.
- Because of the ability to almost instantly bring up the day/week/month’s metrics, I can plan and accurately schedule labor to accommodate the ebbs and flows of customers.
January 08, 2019
Touch Bistro: Making everyday Easier
- Increased customer satisfaction.
- Haven't had to upgrade any equipment in the 2 1/2 years we have had it, previously we had to upgrade equipment yearly
January 04, 2019
Great software! Highly recommend.
- Planning from previous dates.
- On the go reporting in order to cut staff when slow.
- Negative to rely on internet connection.
- Negative to have to rely on updates from Apple.
November 08, 2017
Easy to use! Plus, ingredient tracking & customizable reports!
- Positive- control over ingredients
- Positive- ability to monitor sales and better forecast in order to reduce waste
- Negative- it is expensive for our small business
November 02, 2017
TouchBistro review
- Biggest impact is reduced training time for new hires.
- Better accuracy on food orders.