Zoho Survey Reviews & Ratings 2024

Overview

What is Zoho Survey?

Zoho Surveys is a survey and form building platform with an intuitive interface able to build branched, logic-based surveys with collaborative capabilities.

Recent Reviews

Zoho Survey is a great tool for data collection

10 out of 10

March 25, 2021

Incentivized

We use Zoho Survey to conduct both in-house surveys, as well as polling our clients and leads to gauge their thoughts on our services and …

My Review On A Great Survey Platform

10 out of 10

September 07, 2019

Incentivized

Zoho Survey is only being used by my department. The reason for using it is to collect NPS from all of our sellers across Canada. We only …

Zoho Survey - Another Tool in the Zoho Toolbox

9 out of 10

December 24, 2018

Incentivized

We use Zoho Survey to gather feedback once we've completed a customer project. It's used mainly for our sales department currently. We've …

The best tool to do surveys with a very intuitive interface

10 out of 10

December 20, 2018

Incentivized

Our organization constantly wants to capture the needs of our clients and the best way to do it is through surveys. We have been using …

Zoho Survey - strong platform intergated with other Zoho products

7 out of 10

November 24, 2018

Incentivized

We have used Zoho Survey to do customer and user surveys on a case-by-case basis. It is flexible and easy to create surveys. We have found …

Quick, Simple and Straight to the point

8 out of 10

March 27, 2018

Incentivized

We currently use the survey tool for our first line of the support team for reviewing the service we give clients in regards to technical …

Great Survey tool

9 out of 10

March 26, 2018

Incentivized

We have used Zoho Survey for a range of things - from finding out how certain pieces of equipment are used at hospitals across a …

Bectran Review

10 out of 10

March 22, 2018

Incentivized

Zoho Survey is used across our entire enterprise but mainly by the sales team. It helps show which accounts belong to whom so that way no …

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features

Custom logo/branding (8)
10.0
100%
Changes to live survey (8)
10.0
100%
Question design help (8)
10.0
100%
Themes (8)
5.0
50%

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Pricing

View all pricing

Zoho Survey

N/A

Unavailable

What is Zoho Survey?

Zoho Surveys is a survey and form building platform with an intuitive interface able to build branched, logic-based surveys with collaborative capabilities.

Entry-level set up fee?

No setup fee

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

4 people also want pricing

Alternatives Pricing

SurveyMonkey

$27

Per User Per Month (billed annually)

What is SurveyMonkey?

SurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand…

Zoho Forms

Free

What is Zoho Forms?

Zoho Forms is an online form builder that lets users create mobile-ready online forms. Forms can be shared with select users via email, or via a public link. This solution includes a drag-and-drop form builder that is responsive on all mobile devices. Zoho Forms also offers native mobile…

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Product Demos

Zoho Survey: Introduction Webinar

YouTube

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Features

Survey Format & Appearance

Features related to the type, look & feel of surveys.

8.3

Avg 7.7

10
Survey templates
(7) Ratings
Includes a selection of pre-made survey templates for different types of surveys.
5
Themes
(8) Ratings
Includes options for the look & feel of a survey, including different colors, fonts, layouts, etc.
10
Custom logo/branding
(8) Ratings
Allows the user to include their company logo (rather than the survey vendor’s logo) and/or create a company template so that branding is consistent across multiple surveys.

Survey Content

Features related to the content (media, question types, answer types, etc) of surveys.

Avg 8.5

10
Changes to live survey
(8) Ratings
Users can make changes to live surveys after they are published.
10
Question design help
(8) Ratings
Includes educational material about question design for research, such as tips, recommendations, and information about best practices.
10
Multiple question types
(8) Ratings
Supports a variety of question types, such as multiple choice, select all that apply, ratings, text responses, etc.

Survey Logic

Features related to survey flow, or the logic that directs survey question order.

Avg 8.2

Survey Reporting & Analytics

Features related to reporting & analytics for survey results.

Avg 8.1

10
Response tracking
(8) Ratings
Individual responses are coordinated with demographic information about the respondent. This information is stored and can be used for reporting and analysis.
10
Data export
(8) Ratings
Data collected within the tool can be exported to another program for additional reporting/analysis.
10
Standard reports
(8) Ratings
Includes canned reports that allow users to generate and share accurate survey results.
10
Custom reports
(8) Ratings
Allows users to report on custom metrics, choose which metrics to include in a report, run reports with advanced segmentation and/or customize the look and feel of a report.
10
Analytics
(8) Ratings
Allows users to run different types of analysis, such as statistical analysis, cross tabs, sentiment analysis, etc. within the tool.

Survey Administration & Security

Features related to administration & security for survey tools and data.

Avg 8.3

Survey Distribution

Features related to the distribution of surveys.

9.9

Avg 8.1

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Product Details

About
Tech Details
FAQs

What is Zoho Survey?

Zoho Survey Technical Details

Operating Systems	Unspecified
Mobile Application	No

Frequently Asked Questions

Zoho Surveys is a survey and form building platform with an intuitive interface able to build branched, logic-based surveys with collaborative capabilities.

Reviewers rate Survey templates and Custom logo/branding and Changes to live survey highest, with a score of 10.

The most common users of Zoho Survey are from Small Businesses (1-50 employees).

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Comparisons

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Reviews and Ratings

(37)

Attribute Ratings

Reviews

(1-8 of 8)

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Companies can't remove reviews or game the system. Here's why

March 25, 2021

Zoho Survey is a great tool for data collection

John Hinson

Administrative Director & Marketing Manager

Spotlight Branding (Marketing & Advertising, 11-50 employees)

Score 10 out of 10

Vetted Review

Verified User

Incentivized

Zoho Survey Feature Ratings

Survey Format & Appearance (3)

83.33333333333334%

8.3

Survey templates: 100%
10.0
Themes: 50%
5.0
Custom logo/branding: 100%
10.0

Survey Content (3)

100%

10.0

Changes to live survey: 100%
10.0
Question design help: 100%
10.0
Multiple question types: 100%
10.0

Survey Logic (1)

100%

10.0

Survey logic flexibility: 100%
10.0

Survey Reporting & Analytics (5)

100%

10.0

Response tracking: 100%
10.0
Data export: 100%
10.0
Standard reports: 100%
10.0
Custom reports: 100%
10.0
Analytics: 100%
10.0

Survey Integrations

N/A

Survey Automation

N/A

Survey Distribution (1)

100%

10.0

Respondent restrictions: 100%
10.0

Survey Administration & Security (2)

100%

10.0

Access controls: 100%
10.0
Compliance: 100%
10.0

September 07, 2019

My Review On A Great Survey Platform

Amy Gray

Customer Engagement Specialist

PropertyGuys.com (Real Estate, 11-50 employees)

Score 10 out of 10

Vetted Review

Verified User

Incentivized

Zoho Survey Feature Ratings

Survey Format & Appearance (3)

100%

10.0

Survey templates: 100%
10.0
Themes: 100%
10.0
Custom logo/branding: 100%
10.0

Survey Content (3)

100%

10.0

Changes to live survey: 100%
10.0
Question design help: 100%
10.0
Multiple question types: 100%
10.0

Survey Logic (1)

100%

10.0

Survey logic flexibility: 100%
10.0

Survey Reporting & Analytics (5)

100%

10.0

Response tracking: 100%
10.0
Data export: 100%
10.0
Standard reports: 100%
10.0
Custom reports: 100%
10.0
Analytics: 100%
10.0

Survey Integrations

N/A

Survey Automation

N/A

Survey Distribution (2)

100%

10.0

Vendor-offered crowdsourcing: 100%
10.0
Respondent restrictions: 100%
10.0

Survey Administration & Security (2)

100%

10.0

Access controls: 100%
10.0
Compliance: 100%
10.0

December 24, 2018

Zoho Survey - Another Tool in the Zoho Toolbox

Jon Porreca

Project Administrator

A1 Energy (Renewables & Environment, 1-10 employees)

Score 9 out of 10

Vetted Review

Verified User

Incentivized

Zoho Survey Feature Ratings

Survey Format & Appearance (3)

76.66666666666667%

7.7

Survey templates: 70%
7.0
Themes: 70%
7.0
Custom logo/branding: 90%
9.0

Survey Content (3)

93.33333333333334%

9.3

Changes to live survey: 90%
9.0
Question design help: 90%
9.0
Multiple question types: 100%
10.0

Survey Logic (1)

100%

10.0

Survey logic flexibility: 100%
10.0

Survey Reporting & Analytics (5)

96%

9.6

Response tracking: 100%
10.0
Data export: 100%
10.0
Standard reports: 100%
10.0
Custom reports: 80%
8.0
Analytics: 100%
10.0

Survey Integrations

N/A

Survey Automation

N/A

Survey Distribution (2)

100%

10.0

Vendor-offered crowdsourcing: 100%
10.0
Respondent restrictions: 100%
10.0

Survey Administration & Security (2)

100%

10.0

Access controls: 100%
10.0
Compliance: 100%
10.0

December 20, 2018

The best tool to do surveys with a very intuitive interface

Edward Carrero

Coordinador de Proyecto

IC CORPORATION VENEZUELA (Information Technology and Services, 11-50 employees)

Score 10 out of 10

Vetted Review

Verified User

Incentivized

Zoho Survey Feature Ratings

Survey Format & Appearance (3)

96.66666666666666%

9.7

Survey templates: 100%
10.0
Themes: 90%
9.0
Custom logo/branding: 100%
10.0

Survey Content (3)

83.33333333333334%

8.3

Changes to live survey: 70%
7.0
Question design help: 90%
9.0
Multiple question types: 90%
9.0

Survey Logic (1)

100%

10.0

Survey logic flexibility: 100%
10.0

Survey Reporting & Analytics (5)

92%

9.2

Response tracking: 100%
10.0
Data export: 80%
8.0
Standard reports: 90%
9.0
Custom reports: 90%
9.0
Analytics: 100%
10.0

Survey Integrations

N/A

Survey Automation

N/A

Survey Distribution (2)

80%

8.0

Vendor-offered crowdsourcing: 80%
8.0
Respondent restrictions: 80%
8.0

Survey Administration & Security (2)

95%

9.5

Access controls: 90%
9.0
Compliance: 100%
10.0

November 24, 2018

Zoho Survey - strong platform intergated with other Zoho products

Verified User

Partner in Information Technology

Automotive Company, 51-200 employees

Score 7 out of 10

Vetted Review

Verified User

Incentivized

Zoho Survey Feature Ratings

Survey Format & Appearance (3)

70%

7.0

Survey templates: 80%
8.0
Themes: 70%
7.0
Custom logo/branding: 60%
6.0

Survey Content (3)

70%

7.0

Changes to live survey: 80%
8.0
Question design help: 50%
5.0
Multiple question types: 80%
8.0

Survey Logic (1)

70%

7.0

Survey logic flexibility: 70%
7.0

Survey Reporting & Analytics (5)

90%

9.0

Response tracking: 90%
9.0
Data export: 90%
9.0
Standard reports: 90%
9.0
Custom reports: 90%
9.0
Analytics: 90%
9.0

Survey Integrations

N/A

Survey Automation

N/A

Survey Distribution (1)

90%

9.0

Respondent restrictions: 90%
9.0

Survey Administration & Security (2)

90%

9.0

Access controls: 90%
9.0
Compliance: 90%
9.0

March 27, 2018

Quick, Simple and Straight to the point

Verified User

Director in Marketing

Defense & Space Company, 51-200 employees

Score 8 out of 10

Vetted Review

Verified User

Incentivized

Zoho Survey Feature Ratings

Survey Format & Appearance (3)

70%

7.0

Survey templates: 70%
7.0
Themes: 50%
5.0
Custom logo/branding: 90%
9.0

Survey Content (3)

73.33333333333333%

7.3

Changes to live survey: 50%
5.0
Question design help: 90%
9.0
Multiple question types: 80%
8.0

Survey Logic (1)

80%

8.0

Survey logic flexibility: 80%
8.0

Survey Reporting & Analytics (5)

82%

8.2

Response tracking: 70%
7.0
Data export: 90%
9.0
Standard reports: 80%
8.0
Custom reports: 80%
8.0
Analytics: 90%
9.0

Survey Integrations

N/A

Survey Automation

N/A

Survey Distribution (2)

75%

7.5

Vendor-offered crowdsourcing: 90%
9.0
Respondent restrictions: 60%
6.0

Survey Administration & Security (2)

80%

8.0

Access controls: 80%
8.0
Compliance: 80%
8.0

March 26, 2018

Great Survey tool

Craig Robb

Regional Pharmacy Project Manager

Berkshire Healthcare NHS Foundation Trust (Hospital & Health Care, 1001-5000 employees)

Score 9 out of 10

Vetted Review

Verified User

Incentivized

Zoho Survey Feature Ratings

Survey Format & Appearance (3)

23.333333333333336%

2.3

Survey templates: N/A
N/A
Themes: 60%
6.0
Custom logo/branding: 10%
1.0

Survey Content (3)

93.33333333333334%

9.3

Changes to live survey: 100%
10.0
Question design help: 80%
8.0
Multiple question types: 100%
10.0

Survey Logic (1)

50%

5.0

Survey logic flexibility: 50%
5.0

Survey Reporting & Analytics (5)

46%

4.6

Response tracking: 100%
10.0
Data export: 60%
6.0
Standard reports: 20%
2.0
Custom reports: 20%
2.0
Analytics: 30%
3.0

Survey Integrations

N/A

Survey Automation

N/A

Survey Distribution (2)

N/A

Vendor-offered crowdsourcing: N/A
N/A
Respondent restrictions: N/A
N/A

Survey Administration & Security (2)

N/A

Access controls: N/A
N/A
Compliance: N/A
N/A

March 22, 2018

Bectran Review

Verified User

Executive in Sales

Computer Software Company, 11-50 employees

Score 10 out of 10

Vetted Review

Verified User

Incentivized

Zoho Survey Feature Ratings

Survey Format & Appearance (3)

100%

10.0

Survey templates: 100%
10.0
Themes: 100%
10.0
Custom logo/branding: 100%
10.0

Survey Content (3)

100%

10.0

Changes to live survey: 100%
10.0
Question design help: 100%
10.0
Multiple question types: 100%
10.0

Survey Logic (1)

100%

10.0

Survey logic flexibility: 100%
10.0

Survey Reporting & Analytics (5)

100%

10.0

Response tracking: 100%
10.0
Data export: 100%
10.0
Standard reports: 100%
10.0
Custom reports: 100%
10.0
Analytics: 100%
10.0

Survey Integrations

N/A

Survey Automation

N/A

Survey Distribution (2)

100%

10.0

Vendor-offered crowdsourcing: 100%
10.0
Respondent restrictions: 100%
10.0

Survey Administration & Security (2)

100%

10.0

Access controls: 100%
10.0
Compliance: 100%
10.0

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