Item: ClickUp
Rating: 9
Author: Mathieu Roy, MBA CSPO

Overall Satisfaction with ClickUp

Use Cases and Deployment Scope

Stakeholders alignment (clients view), roadmap (IT team), user flow mapping (product design). It does it all within the same platform. That's why it's an easy/scalable purchase that makes it a no-brainer for us to use, train and share with more than one team. The UX and features are just answering a lot of use cases VS other platforms.

Pros and Cons

Pros

Email widget integration
Multiple (beautiful view) of the same data
Client documentation

Cons

Forms creation
Whiteboarding (vs Miro, for example)
Agile/scrum workflows

Return on Investment

Simplicity
Visiblity
Shareability

Collaboration

We are not there yet, but that's because I'm still doing tests internally on how to make things simpler within the whole organization. I've been there only one year (this week :) so I don't have a strategic impact on everyone in the company ...yet.

All-in-One Productivity Platform

We have not. So far we are focusing on making our use case more simple. Not integrating other use cases. But it's coming. All in due time considering everything is super busy and we are still aligning multiple departments strategically.

Alternatives Considered

Jira Software, Trello, TeamGantt, monday.com, Google Sheets and Smartsheet

It can do everything those competitors do, except in one app. And in a (much) more simple way to onboard people and engage them.

Key Insights

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

Yes

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

Other Software Used

Google Drive, Slack, Miro

Likelihood to Recommend

I've already done it (based on my colleagues' needs). They come to me with problems, I list them. Then I ask them how they would like to be solved/facilitated. Then I show them one/two/three use cases from ClickUp. Then give them the product tour in 15 min. And that's it. It's so easy to pick up, all I get after that is some "hey thanks for showing me this, it really helps my workload".

ClickUp Feature Ratings

Comments

Please log in to join the conversation

ClickUp: the (real) JIRA killer