ClickUp is an accessible project management tool
August 29, 2023

ClickUp is an accessible project management tool

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

We use it to capture meeting items and the product roadmap. I am using it personally as well for following up on meetings I have with my direct reports.
  • API access
  • Being flexible for multiple use cases
  • Reporting features
  • The UI in general
  • iPad & iOS app could be better
  • Sometimes a bit slow to load the UI
  • Saved me time, because I automated a lot of tasks
  • A single place for storing & processing information
Yes! It helps me organize my meetings better. I also have other teams that are using it collaboratively, for example to work & review documents together. They are super satisfied.
Yes, we can make processes out of everything. And using the built-in automation, we're able to leave simple event-based tasks to ClickUp.
ClickUp's learning curve is very low vs. other tools, but it's only suitable if you need some complexity in your task organisation. If it's only for a simple list with tasks, there are other solutions to look at.

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

Yes

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

It's suited for all environments that have some kind of project scope, roadmaps or meetings. If you need a very simple Task Manager without the need for example for projects, I think ClickUp might be overkill.

ClickUp Feature Ratings

Task Management
10
Gantt Charts
8
Scheduling
8
Workflow Automation
8
Team Collaboration
8
Document Management
5
Email integration
7
Mobile Access
4

ClickUp Support

Very responsive and helpful.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
No escalation required
Immediate help available
Support cares about my success
Slow Initial Response
No, did not need it.
I have a question on document management. The solution was so simple but ClickUp took the time to explain properly what went wrong and how to fix it.