HubSpot: Great for high-growth early stage companies
May 03, 2021

HubSpot: Great for high-growth early stage companies

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

We use HubSpot across our entire organization as our system of record for Marketing and Sales. It helps create alignment between our go-to-market teams and provides a single place to capture information on all of our relationships (advisors, influencers, partners, prospects, customers, etc.) and on our pipeline.

Pros

  • Single place for Marketing & Sales (also use HS for marketing automation).
  • Visibility into deals and sales activity.
  • Easy to use dashboards.

Cons

  • Attribution and custom lifecycle stage functionality is limited.
  • Increased sales rep adoption.
  • Operational efficiency.
HubSpot is by far easier to use than other software (Salesforce, Act-On). It's intuitive and easy to navigate.
Absolutely. Both Marketing and Sales are aligned on our use of HubSpot and it's our go-to place for data!

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

For an organization at the size and stage we are, Hubspot CRM is a great fit! It's easy to use (which is key for adoption) and has all the features we need.

HubSpot CRM Feature Ratings

7.7
Customer data management / contact management
8
Workflow management
7
Territory management
7
Opportunity management
7
Integration with email client (e.g., Outlook or Gmail)
9
Contract management
Not Rated
Quote & order management
Not Rated
Interaction tracking
9
Channel / partner relationship management
7
Not Rated
Case management
Not Rated
Call center management
Not Rated
Help desk management
Not Rated
8.0
Lead management
7
Email marketing
9
Not Rated
Task management
Not Rated
Billing and invoicing management
Not Rated
Reporting
Not Rated
7.0
Forecasting
Not Rated
Pipeline visualization
7
Customizable reports
7
8.0
Custom fields
8
Custom objects
8
Scripting environment
Not Rated
API for custom integration
Not Rated
8.0
Role-based user permissions
7
Single sign-on capability
9
6.0
Social data
6
Social engagement
6
8.0
Marketing automation
8
Compensation management
Not Rated
5.0
Mobile access
5

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