How did we operate without it?
Updated August 15, 2023
How did we operate without it?
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with monday.com
We use monday.com to manage our sales pipeline, marketing initiatives, and our to-do lists. As a piece of software it has simplified our sales management, as we were finding Salesforce too complicated for our needs. All incoming enquires are now visible to the team, with clear actions for everyone. We also use monday.com as a CRM, and to keep track of sales targets. The marketing team and sales team are now much more in sync, and our business feels that much more joined up.
- Use of colour! As a design company we are very visual people.
- The app is very good.
- The ability to integrate with other applications.
- For project management I think it possibly has a way to go to catch up with streamtime.
- It's had a positive ROI because we have been able to ditch Salesforce which was much more expensive.
monday.com is very reliable and works as designed, it's a good experience using it.
Do you think monday.com delivers good value for the price?
Yes
Are you happy with monday.com's feature set?
Yes
Did monday.com live up to sales and marketing promises?
Yes
Did implementation of monday.com go as expected?
Yes
Would you buy monday.com again?
Yes
monday.com Feature Ratings
monday.com & Collaboration
We hold a weekly Monday.com meeting where we review our sales pipeline board
5
I still prefer to do everything on Google, mainly because that is what our clients use, but also the project timelines on Monday are a bit too simplistic for my needs.
Using monday.com
11 - Project management, marketing, creative directors, accounts, operations, studio bookings
2 - This is a loose term, we have a couple of employees that know Monday fairly well. But no experts.
- Job pipeline
- Leads and accounts
- Freelancer database
- Not sure we've been that innovative!
- We will always be interested in project management, but we do have a great existing tool in Streamtime...
Evaluating monday.com and Competitors
Yes - Salesforce. Salesforce was super expensive and very ugly.
- Integration with Other Systems
- Ease of Use
The team agreed that it was the best solution.
We now have a more robust evaluation internal process, and it would have taken longer to approve, but it would have been approved.
monday.com Implementation
- Implemented in-house
Change management was minimal
- On boarding
monday.com Training
Configuring monday.com
No - we have not done any custom code
monday.com Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No, haven't felt the need for it
cant think of any :( i want my bonus points!
Using monday.com
| Pros | Cons |
|---|---|
Like to use Easy to use Technical support not required Well integrated Convenient Feel confident using Familiar | Unnecessarily complex Inconsistent |
- Setting up boards
- Intergrations
- The colours!
- none
Yes - I've used it in the past but found it really hard to navigate, it seems to be best viewed on a computer
monday.com Reliability
Integrating monday.com
- Slack
- Streamtime
- Mail Chimp
Very very easy
- API (e.g. SOAP or REST)
no
explore it and use it, its very worthwhile
Relationship with monday.com
Number of users, length of term. I think they included a user for free as we were 1 over the limit