monday.com

monday.com

Customer Verified
Top Rated
Score 8.6 out of 10
Top Rated
monday.com

Overview

What is monday.com?

monday.com Work OS is an open platform designed so that anyone can create the tools they need to run all aspects of their work. It includes ready-made templates or the ability to customize any work solution ranging from sales pipelines...
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Recent Reviews

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How monday.com Differs From Its Competitors

Reliability & Availability

The reliability of monday.com and the ability to organize information in different ways has allowed monday.com to become the main tool growing my business.
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Reliability & Availability

Overall it's an effective tool, we are currently experiencing some intermittent issues that have not been solved yet. These issues randomly add or delete data, which is a concern. We are currently in contact with monday.com to try and resolve this.
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Reliability & Availability

Its very rare I have an issue with an existing feature of downtime. Once sub-item filtering was made available it was a huge win for our board organization!
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Reliability & Availability

First off, I plan to stay with Monday.com so long as the uptime doesn't become an issue. Anytime Monday.com is down becomes a time where I am potentially losing money. There have been times where Monday is down and it is frustrating, but it doesn't seem to be a continuous issue, mostly sporadic.
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Collaboration

Each member on our team can see exactly where we are in the sales process and offer support or realize they are better off moving onto another project where assistance may be needed. Super intuitive and easy to onboard new employees using Monday.com as a visual tool for what we do and how we do it.
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Reliability & Availability

Monday.com is an incredible product that looks great, works great, and delivers on its promise. The company seems genuinely grateful for its customers and poised for even more growth and expansion in the future. Its not an exaggeration to say it saved our business, because we needed a lot of …
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Collaboration

Monday.com makes it effortless to manage tasks across and inside teams of people with multiple ways to group people and activities. We currently use it as the primary management tool for events planning, combining the 'task b depends on task a completion' feature with owner and role assignments on …
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Reliability & Availability

With any technology or software, there is bound to be some sort of glitch. In my experience with monday.com, these have been extremely limited, and I have not lost any production time on projects.
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Reliability & Availability

In the time we have been using monday.com, we have experienced (1) outage, which lasted a very short time... probably less than 30 minutes. I can easily pick up where I left off if I have downtime at home and things to catch up on... fire up a computer, and it's no different than being in my office.
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Reliability & Availability

monday.com is fast and easy to learn overall but expressions can get complicated to make boards work the way you want them to. Overall very please but would love a better cheaper way to learn how to do customization of boards.
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Reliability & Availability

Overall, monday.com's performance has hugely benefited our business as a whole. There are very few moments where monday.com becomes restrictive, and even fewer moments when monday.com becomes frustrating and for software, I'd say that's a rather big accomplishment. I would like to make a note that …
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Reliability & Availability

Performance is top notch. Everything works as it should. Can trust it to be available and updated and secure for clients to use.

Still a growing company, we find it expensive to use for smaller projects.
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Reliability & Availability

I think it was answered before, so I can repeat it. I work alone, so I do not have team tasks to organize, but I if I want it, monday.com could help me easily. For me, Monday does a great job of helping me to separate my tasks, add notes, and make to-do lists. Who work without a team, like me, …
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Reliability & Availability

Overall, I have found the performance of Monday.com to be reliable and incredibly useful. I have always experienced optimal design and utility of the features offered by Monday.com, not just online but also on the mobile platform. I can't think of a time when Monday was down or when I had concerns …
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Reliability & Availability

Exceptional performance. Functional features. The product is always building and growing and seems to be receptive to feedback to drive actionable change for optimal user experience. The column options are more than sufficient for our needs. The variety of column offerings really amplify our …
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Reliability & Availability

Nothing to comment. I did the 15-day trial to get a feel for the software. I got a very good idea of what they were offering after that time. In terms of uptime, I have seen no issues so far.
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Reliability & Availability

I had very little experience in project management tools; monday.com has allowed me to perform this task well and has even adapted to my needs. It allows me to manage and determine what information is necessary and important, both for my clients and colleagues and for me. The productivity of the …
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Reliability & Availability

Overall, I would highly recommend monday.com. Nothing else comes close just yet. I've used Jira, Trello, Asana, Wrike - they have pretty the same characters - convoluted and not so user friendly, in my opinion. monday.com is way more intuitive, user friendly, customizable and give you much …
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Reliability & Availability

Overall monday.com has great reliability and uptime. We had only some days where the platform was offline and graphql service (from monday.com) was offline too. We had some problems to manage tasks and update status in this days, but was something momentary.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • Task Management (1254)
    9.2
    92%
  • Team Collaboration (1235)
    9.0
    90%
  • Resource Management (1084)
    8.3
    83%
  • Workflow Automation (1075)
    8.2
    82%

Reviewer Pros & Cons

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Video Reviews

3 videos

User Review: How Monday.com Competes with Larger Project Management Tools
04:52
User Review: monday.com Works As A Tool To Promote Work Flow & Collaboration
02:26
monday.com Review: Makes Community and Events Management Work A Breeze
04:03
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Pricing

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Enterprise

$0

Cloud
Contact us

Basic

$8

Cloud
per user

Standard

$10

Cloud
per user

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Demos

monday.com - Making teamwork click
02:05
Stories Worth Telling - Users Testimonials | monday.com
03:00
The monday.com 2020 Evolution
01:43
Meet monday workdocs
01:04
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

8.2Avg 7.8

Professional Services Automation

Features that support professional services organizations

7.6Avg 7.7
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Product Details

What is monday.com?

monday.com Work OS is an open platform designed so that users can create the tools they need to run every aspect of their work. The visual interface includes building blocks like Apps and integrations, allowing teams to build or customize their work solutions.

Whether users need to streamline a sales pipeline, create a marketing campaign process, run a robust CRM, or build a project management tracker – monday.com aims to provide a collaborative space for teams to stay aligned, agile and efficient, in everything they do.

monday.com offers a 14-day free trial, no credit card required.

monday.com Features

Project Management Features

  • Supported: Task Management
  • Supported: Resource Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Team Collaboration
  • Supported: Support for Agile Methodology
  • Supported: Document Management
  • Supported: Email integration
  • Supported: Mobile Access
  • Supported: Timesheet Tracking
  • Supported: Change request and Case Management
  • Supported: Budget and Expense Management

Professional Services Automation Features

  • Supported: Quotes/estimates
  • Supported: Project & financial reporting
  • Supported: Integration with accounting software

monday.com Screenshots

Screenshot of Work OSScreenshot of Ready-Made TemplatesScreenshot of MobileScreenshot of Visual BoardsScreenshot of Real-time NotificationsScreenshot of AutomationsScreenshot of IntegrationsScreenshot of ViewsScreenshot of File SharingScreenshot of DashboardsScreenshot of App MarketplaceScreenshot of Docs

monday.com Videos

monday.com - Making teamwork click
Users Testimonials | monday.com
The monday.com 2020 Evolution
Use monday workdocs to brainstorm, sync, and collaborate across teams without leaving your workspace. Communicate within the context of work by adding to a Doc — boards, dashboard widgets, and more!

monday.com Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish, Spanish, Portuguese, French, Italian, German, Japanese, Korean, Russian, Dutch, Turkish

Frequently Asked Questions

monday.com Work OS is an open platform designed so that anyone can create the tools they need to run all aspects of their work. It includes ready-made templates or the ability to customize any work solution ranging from sales pipelines to marketing campaigns, CRMs, and project tracking.

Asana, Wrike, and Smartsheet are common alternatives for monday.com.

Reviewers rate Task Management highest, with a score of 9.2.

The most common users of monday.com are from Small Businesses (1-50 employees).

monday.com Customer Size Distribution

Consumers5%
Small Businesses (1-50 employees)35%
Mid-Size Companies (51-500 employees)40%
Enterprises (more than 500 employees)20%
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Comparisons

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Reviews

(1-5 of 5)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
We use monday.com as our Customer Relations Manager. It is used on a daily basis to track calendar management and client management. It is also used on a weekly basis to review weekly and monthly stats for the company. There is a lot of great information on monday.com and there are so many things you can do once you get to know the system. The only setback I see in using monday.com is internal automation (I wish you could allow certain actions on Monday to trigger other actions). Though, they do a wonderful job incorporating external modifications (although I wish there were a few more automation that could be set in place for email campaign systems- such as Active Campaign).
  • Client management is made easy. You can store and update client information as needed, you can insert documents associated with each client, and you can organize client data to better suit your daily needs. There are many modifications and customization options for CRM.
  • Weekly/Monthly/Daily Stats: monday.com allows you to organize data under different "tables". These tables can help you identify your stats for any period of time and are very helpful in deciding the next steps.
  • Administrative Task Management: monday.com can also act as a to-do list for your company to collaborate on (each person can have an individual account, but teams can be set up for them to collab on). It also allows us to organize hiring processes and human resources information.
  • Internal Automations: There should be a little more availability to trigger actions within monday.com itself. For example, it would help tremendously for us to be able to set up a date when clients are automatically transferred into a new board or group.
  • Expand on External Modifications: monday.com has recently focused on the aesthetics/look of the application, but I would rather they began focusing on how monday.com operates with other applications. We have a email campaign system (Active Campaign), that does a beautiful job of integrating apps, but monday.com is very limited on their external automation availabilities with campaign systems. Not sure if this would apply to many other business models, but as a CRM- I can see this being beneficial.
  • Limiting Access within Boards: monday.com has recently added a limited access to specific boards, but I would love if this feature expanded to where certain team members could only view a board rather than edit it (It is possible that this is available for a higher subscription and we simply do not have access to it at this time).
Just to reiterate my previous points, monday.com is a wonderful system for CRM specifically. I've also made the argument throughout this review that it is beneficial for things like Human Resources and Administrative Tasks as well, but its strengths lie within its CRM capabilities. There are multiple areas that I could elaborate on where Monday is not very useful, but monday.com was not built for those things- so that is an unfair judgment to make. Overall, I think it's a great CRM tool.
Project Management (11)
41.81818181818181%
4.2
Task Management
70%
7.0
Resource Management
60%
6.0
Workflow Automation
60%
6.0
Team Collaboration
90%
9.0
Support for Agile Methodology
N/A
N/A
Document Management
80%
8.0
Email integration
10%
1.0
Mobile Access
50%
5.0
Timesheet Tracking
N/A
N/A
Change request and Case Management
N/A
N/A
Budget and Expense Management
40%
4.0
Professional Services Automation (1)
40%
4.0
Project & financial reporting
40%
4.0
  • Time Saving: This gives my client the opportunity to have everything he/she needs at their fingertips. I can organize and sort data to show them exactly what they need for each day and can hide unimportant information as necessary.
  • Team Collaboration: monday.com allows us to collaborate with one another about our clients' successes and this prevents us from need to have constant meetings about where clients are at and who's met with who.
  • Tracking: monday.com has hugely benefited our team in it's documenting abilities. We are able to track specific dates clients were spoken to, as well as upload physical documents that clients have sent in to us and allows us to distinguish what information has already been given to the client.
I believe my rating is somewhat skewed as I entered the monday.com software with it already being set up. So, I am not aware of the learning curve it may or may not take from the foundations of it all. I have since learned how to do everything and feel confident in using monday.com, but there are definitely aspects of monday.com that require learning, but this is true for most/if not all software.
Sometimes it takes a little while for Customer Support to get back to you and I've found (on a few occasions) that there is typically some miscommunication before the support team has an understanding of what I'm asking. Not putting all of the faults on monday.com, as we are all human and make mistakes, but I did want to note this critique here.
Overall, monday.com's performance has hugely benefited our business as a whole. There are very few moments where monday.com becomes restrictive, and even fewer moments when monday.com becomes frustrating and for software, I'd say that's a rather big accomplishment. I would like to make a note that if the system is going to be down for any period of time, monday.com should do a little better at warning customers (possibly with a banner over the system like they do for new updates).
Yes. Our team is entirely remote and we use Monday.com to communicate with one another about client progress.
6
While there are ways to handle project management on Monday.com, I believe there are better software options for this. Monday.com is much better at customer relations management.
3
Operation Manager/Client Success Manager CEO Mindset Coach
1
Skills required: Organization Time management Documentation Transcription (note-taking) Basic CRM knowledge Technologically proficient
  • Customer Relations Management
  • Administrative Tasks
  • Sales Leads/Booking Call Stats
  • To-Do List
  • Human Resources
  • Collaboration
  • Ad Tracking
  • Task Management (Expanding on current use)
  • Hiring Processes
We rely on monday.com to track clients. There is currently not another software out there that we would prefer to use for client management, so I do not see a reason why we wouldn't renew our subscription with monday.com.
Not Sure
  • Product Features
  • Product Usability
  • Product Reputation
The features of monday.com truly dictated why we went with this software. monday.com is a very capable software and is very versatile in that way.
If we had to do this again, I would seek more referrals, test other softwares, and reassure my decision in this current software.
  • Implemented in-house
Change management was minimal
  • I wasn't there for this stage.
Again, I wasn't there for the implementation of the product, but I know the EA before me really enjoyed the system, so I would assume she would rate this highly.
  • No Training
We utilized YouTube resources when needed, but most things felt like second nature due to previous knowledge of CRMs.
I believe it is slightly limited, but overall the product is very well suited for our uses.
Internal automations (triggering events).
Yes - we have customized the interface extensively
This was fairly easy to do and I really appreciate this.
Not at this moment.
No, there aren't many things in monday.com that we would need support on, but on the off chance that we do need it, these are typically problems that can take a little longer to get back to.
Not applicable.
  • Creating Boards/Groups
  • Customizing Information
  • Collaboration/Note-taking
  • Integrating documents (not necessarily cumbersome, but I can see how some might struggle with this)
  • Synchronizing everything (again, I got into this software after it had already been set up)
Yes
I don't use it. There is too much information on monday.com for this to be super mobile friendly; however, I know the mobile version works if I absolutely needed it.
For it to work across multiple departments and sites, I would like to see improvements made with integrations and automation. For this question, I am acknowledging not only the addition of internal triggers/automation, but also an expansion on external ones.
There have only been 2 instances in the past year where monday.com was down.
Everything performs fairly well. Every now and then there are user errors where an employee will not click "ok" on a note they've created and simply exit out (I do wish that something was in place to prevent this, such as a pop "are you finished?")
  • Active Campaign
  • Emails
  • Calendly
To be entirely honest, none of these worked the way we wanted them to. We were hoping that monday.com could trigger an automation in Active Campaign and it doesn't seem to work. For emails and Calendly, we were hoping these applications could trigger the creation of a "subject" but that didn't work either (without the use of Zapier).
  • Active Campaign
  • Gmail
  • Calendly
I know there are already some integrations with each of these, I do not know monday.com's plans to expand on these. I would hope that they would allow a separate option outside of Zapier to connect this applications though.
  • File import/export
Not that I can think of.
I've made comments on the integration of monday.com throughout this review, I simply think improvements could be made.
Expansion on external automation and addition of internal triggers.
Based on my clients reaction to this question, I would say the process of purchasing the product went smoothly.
Deducted one point for the few support issues we've run into. It simply can be frustrating when you have to repeat your problem, or expand on the situation, but I understand they have our best interest and are looking for more information to better help us.
None that I am aware of.
N/A
No
  • Display/Customization
  • Integration expansion (internal/external)
No
No
Score 10 out of 10
Vetted Review
Verified User
monday.com has been a lifesaver for us, couldn't have managed Black Friday without it! Its organizational skills are second to none and makes things really easy when we're passing files, creative and text between departments. The individual boards per department are neat and keep us on line with what we're doing/doing next. Really recommend!
  • Organisation.
  • Easy to use.
  • Time tracking.
  • Time tracking needs some amending.
We have five different departments and moving information, assets and creative between the them with one single board is really easy, nothing goes missing. And if you accidentally delete something you can always find it in the archive.
Project Management (13)
50.76923076923077%
5.1
Task Management
100%
10.0
Resource Management
50%
5.0
Gantt Charts
N/A
N/A
Scheduling
80%
8.0
Workflow Automation
100%
10.0
Team Collaboration
100%
10.0
Support for Agile Methodology
N/A
N/A
Document Management
N/A
N/A
Email integration
100%
10.0
Mobile Access
30%
3.0
Timesheet Tracking
100%
10.0
Change request and Case Management
N/A
N/A
Budget and Expense Management
N/A
N/A
Professional Services Automation (3)
N/A
N/A
Quotes/estimates
N/A
N/A
Project & financial reporting
N/A
N/A
Integration with accounting software
N/A
N/A
  • Easy access to information.
Everything you need is already there and you can add even more yourself. It gives you total personalisation.
Amazing!
Able to set up personal automation which makes moving info, documents and assets so easy.
10
Everything is made so easy.
Marketing
n/a
  • Ease
  • Functionality
  • Organised
  • Keeping to time keeping
  • Organising between departments
  • Sending information quickly to other team members
  • Unsure
  • N\A
  • Unsure
Does everything we need it to - and then more.
Yes
N/A
  • Product Features
Unsure - not my department
n/A
  • Implemented in-house
Yes
N/A
  • Adjusting to new systems
  • Figuring out best practice
Everything you need is right there. Any buttons you need, actions, anything.
  • no training
The process even without training was really easy!
Configuration is brilliant.
Not really.
Yes - we have customized the interface extensively
Partly for ease but mostly because it looks nicer when organised properly and in night mode.
No, thank you.
Not my department
n/A
  • Sending to different boards/departments
  • Time tracking
  • Organisation between tasks
  • n/A
  • n/A
  • n/A
Yes, but I don't use it
Our team has tripled over the last year and we couldn't have done that without Monday.
Wonderful software.
Sometimes it lags a little bit when there is a lot but a simply refresh usually sorts it out and updates the page.
  • None
  • Some sort of messaging system would be cool, all on one interface
Not that I know of
  • File import/export
n/A
n/a
N/A
N/A
N/A
N/A
  • N/A
  • N/A
Score 10 out of 10
Vetted Review
Verified User
We are a largely remote team, but we shared the same office when we began using monday.com. After the leadership made the choice to switch to a full-time home office, there was some worry about how we would coordinate work and report back.
We have been using monday.com for a short while before the switch, but not to its full potential, since we were able to walk over or just ask a question across the room (or message Slack). With the more asynchronous nature of working remote, even in the same time zone, we started to use the updates more, add more and more tasks, refine statuses, and grow the documentation of workflows. Using monday.com has streamlined processes while making them easy to follow and track. And in turn, this has helped us develop better project management skills.
  • Very visual, so you see what's up at a glance -- you can hide less important info (or pull them up) very simply.
  • It's as logical and simple as a spreadsheet. The extra features make it easier to use, not more complicated.
  • It became an extension of my brain. I no longer have to grind my gears trying to recall what is due when, or click through -- the surface makes everything easier to remember, with subtle color coding and smooth UI.
  • My team is awesome, but Monday helps me appreciate my own efforts without external feedback. I know what I do, and I get better and better about estimating the time and effort needed to complete things, even if they have multiple variables.
  • I spent 5 minutes thinking about this. No clear answer yet. I love it. They are constantly developing new features, and it's a pleasant surprise when they think of something I will find useful.
  • At this point I feel like there are so many features I don't know what is new that would help me, without researching a lot, but that isn't actually bad.
When I take on more complicated tasks with freelancers, I give them their own board from a template I made -- deadlines, payments, briefs, and files all go in there, and I can even track progress from a master board. We can message each other and submit updates under specific statuses and sub-tasks. For smaller tasks with freelancers in my time zone, I don't utilize it. Even though I love monday.com dearly, I have to draw the line somewhere and not use it in place of emails or instant messages.
Dashboards are handy tools to track progress and growth -- they have very exact reporting views, and also a llama farm, to lighten up the mood. I can create to-do lists there for minor daily tasks, like calling someone. I make step-by-step checklists in updates under the tasks in the regular boards, if they are important to completing a bigger project and not very urgent.

Project Management (13)
92.30769230769229%
9.2
Task Management
100%
10.0
Resource Management
100%
10.0
Gantt Charts
100%
10.0
Scheduling
100%
10.0
Workflow Automation
100%
10.0
Team Collaboration
100%
10.0
Support for Agile Methodology
100%
10.0
Document Management
100%
10.0
Email integration
100%
10.0
Mobile Access
100%
10.0
Timesheet Tracking
100%
10.0
Change request and Case Management
100%
10.0
Budget and Expense Management
N/A
N/A
Professional Services Automation (3)
66.66666666666667%
6.7
Quotes/estimates
100%
10.0
Project & financial reporting
100%
10.0
Integration with accounting software
N/A
N/A
  • From my perspective, the cost of the software was saved hundredfold in my working hours alone, and reduced both administrative time and errors.
It is simply perfect.
To expand it a bit more, Monday.com is extremely straightforward and for a small organization, it absolutely saves one assistant's efforts, and makes hiring new people easier. Onboarding, with the archives, and hidden groups, is just a few clicks, they can process information on their own, and tag you for help in updates, if they need advice.
My knowledge of the system got to a point where I am not helped out by being pointed to relevant FAQ links -- for a time that was all I got, but the new webinars solve this knowledge gap issue for me. I prefer to watch the recordings, but that is just as good, and to watch out for updates to enhance my boards.
Absolutely, there are specific fields to see how long a project will take, how much of someone's efforts it requires, and there is a timeline view to see who is free for new tasks and when.
Monday.com's layout is closer to a spreadsheet, and has better features to categorize and search data. I can go deeper, adding more and more insight to a task, than I could with a card, even when I used premium add-ons. I couldn't get a good grasp on what was going on with Asana. I had to look and search, and sometimes I got lost in the system, trying to find specific information for a project.
There are dedicated fields where you can assign a task to one person, a team, or multiple people.
You can add people to boards, or hide the board from everyone.
Tag people where you need their help - kind of like Facebook, you can comment and add images, everything is helpful to collaboration here.
5
Directors, developers, marketing managers, and associates. We all manage freelancers, in busy periods, 10-20 of them simultaneously, and those on more complicated tasks will be invited to use their own dedicated boards to update us on their progress (sharable boards -- we opted for a plan that allows us to have a lot of people).
We use it without need for support from Y generation digitally fluent people who can talk to support on their own, if needed.
  • Time and resource management for individuals and large projects.
  • Connecting the remote team's efforts -- streamlining follow ups and reporting.
  • Automating and tracking recurring tasks.
  • We fit in a few boxes comfortably -- monday.com was designed for us, it feels like. Everything we need has a solution, no MacGyvering needed.
  • We are always adding new boards as new projects pop up, always coming up with better and better ideas.
  • As the company grows, we can always follow with even more intricate structures. We have plenty of room to grow.
I would be in serious trouble if the company switched to something else or returned to less sophisticated software. The intricate management system I built is what guides me through my days. When I feel like I lost track of my priorities, I always know where I should look to get back in the saddle.
Yes
Trello: there was simply not enough room for information, and it was hard to understand what was going on at a glance -- no screen was big enough to hold the information. Monday.com's structure and columns make it easier to understand the progress without having to drag things around. It was cumbersome after a while, and involved too many clicks to update tasks.
  • Product Features
  • Product Usability
  • Prior Experience with the Product
  • Third-party Reviews
Using a trial is always hectic. You need to manage your existing workflow, and trying to set up a new one on the side can be daunting. It wasn't the case for monday.com. The import functions and the ease of use got me hooked instantly. I was lobbying for the subscription, and am still a strong supporter of it. I would be lost without it.
It was so simple to use monday.com, and has been ever since. I hardly think we would pick anything else if that were more complicated. Seeing that monday.com is a good fit for us was really really easy. Picking the right subscription was a bit trickier, but since we couldn't get the same value elsewhere, it wasn't a difficult choice.
  • Implemented in-house
No
Change management was minimal
I never thought it could be this easy.
  • No issue was significant enough for me to remember.
Implementing monday.com is very easy if you already use a spreadsheet at least, to track your progress in different projects in any way.
  • no training
Yes, very easy to learn - I asked for help with customizing a few times, but you can just read the FAQ and Help and be fine, everything is visual and easy to understand, streamlined so you don't have to think a lot. I recommend experimenting and removing what you don't need in the end.
We migrated data from Trello, Google Sheets and our own brains and it worked seamlessly, we currently have some automations set too.
It's very easy to set to your own needs, even has API integration, eCommerce features, it has it all, and if it doesn't yet, they will do it for you within a few weeks/months, if it's not a very very specific need.
Import your spreadsheets and see what functionality you need for each column. Also, subitems are cool, explore them.
And email integrations are great! Check out what else you can integrate Monday.com with - if you use something that's not in the list, I'm sure you've won a small prize, they have so many things in there, that's hardly possible.
Yes - we have customized the interface extensively
All of our boards are unique, except for select few, that are using the original layout, but we add custom statuses to reflect each step in the processes we use.
We sometimes rearrange column orders on the go, if something is more important at one point than at another, it's always easy to put the visual focus where it is needed.
No - we have not done any custom code
Yes
Yes, they were professional about it.
When I was receiving confirmation emails about freelancers accepting my invitation, it was a really bothersome thing for me. They carried on professionally and helped me get the info I needed while they fixed the bug, and even thanked me for alerting them about it. I was very annoyed at first, but they turned the mood around.
  • Automated reminders of deadlines, and updating a deadline when a status changes.
  • Importing data from other task managers or spreadsheets.
  • Adding new tasks -- everything in a new row adds as a new task.
  • None.
Yes
They have an app. It doesn't have the same functionality as the desktop site, but it is perfect for staying on top of my tasks when I need to step out of the office.
  • Gmail
  • Trello
Trello was a migration process, and Gmail is an everyday update, for certain emails with certain words or characters in them, automatically creating new rows in assigned groups.
  • File import/export
  • Single Signon
It's visual and you can do it without any programming knowledge
Just do it! It makes life easier.
Score 8 out of 10
Vetted Review
Verified User
My team uses Monday.com to help keep track of where all their projects stand as far as due dates. It helps give you an organized view of everything you have going on and when things are due. It is also a very collaborative tool. I think it helps people know if they are on track or not with their project deadlines.
  • Keeps Track of Deadlines for Projects
  • Gives you a running list of everything you are working on
  • Lets your team and manager provide feedback and check in with status updates on each project
  • It'd be nice to have an app that can manage all your projects on the go
  • Getting started with Monday.com is a little challenging because they have so much to offer- it takes a little bit to get used to
  • It'd be nice if Monday.com sent progress reports at the end of each week that were automated, or sent alerts to you if you get behind on something.
Monday.com is great for users who have a lot of projects going on and need to keep track of what is due, and when. This program is less suitable for those who don't have very many projects or routine tasks to do. Monday.com is a really great organizational tool!
Project Management (13)
70%
7.0
Task Management
100%
10.0
Resource Management
60%
6.0
Gantt Charts
100%
10.0
Scheduling
70%
7.0
Workflow Automation
50%
5.0
Team Collaboration
100%
10.0
Support for Agile Methodology
100%
10.0
Document Management
50%
5.0
Email integration
80%
8.0
Mobile Access
50%
5.0
Timesheet Tracking
100%
10.0
Change request and Case Management
50%
5.0
Budget and Expense Management
N/A
N/A
Professional Services Automation (3)
33.333333333333336%
3.3
Quotes/estimates
100%
10.0
Project & financial reporting
N/A
N/A
Integration with accounting software
N/A
N/A
  • It's allowed our team to streamline processes more
  • It gives a much better and clearer overall picture of the workload of the department
  • It keeps users on top of project deadlines
Monday.com is really easy to use once you are comfortable with the layout. In the beginning of using the program, it took some used to exploring things but that is with any product or software you are getting used to. The features were very friendly to use.
I haven't necessarily used the support myself, but team members have told me it has been helpful.
All of the features worked really well. I was impressed with the reliability of the program.
Chatter
Monday.com is one of the better project management tools I have seen out there.
We did not use it for cross team collaboration but you easily could.
10
Monday has everything you would need for project management.
5
Human Resources
I would say technical people would do really well with Monday.com or even if you are not a technical person you would be able to figure it out. It might take some time in the beginning but I don't think you would need to be very computer savvy to figture it out.
  • Managing projects
  • Managing deadlines
  • Receiving feedback on project status
  • We were able to see how many projects were overlapping with each other
  • Not sure
We ended up not renewing Monday, because new management came in and we ended up going with something that had more basic things in the software. Monday.com was nice because it had bells and whistles to it.
No
  • Price
  • Product Features
  • Product Usability
The features of the product were most helpful and the price was reasonable for everything you get with the software.
I would still pick Monday.com
  • Implemented in-house
No
  • Just learning the program at the begining
I would say be patient and give yourself time to explore the program. Play around with it.
  • no training
It was not easy to learn without training.
We did not configure Monday.com with anything.
No, I don't.
No - we have not done any customization to the interface
No - we have not done any custom code
No.
No
I don't want to have to pay extra for good service. I think it should be included with the purchase of the software.
Yes
I wished it would of been resolved within the hour but instead it was resolved within a few days.
When working through any issues, the staff was always very friendly. I appreciated them taking the time to explain what I needed to do to fix the issues.
  • Creating Tasks
  • Getting used to the program layout in the begining
You can manage a lot of projects but I'm not sure if I see it as scalable.
I never had any outages or any problems accessing Monday.com
Everything loaded pretty quickly for me.
  • None
We did not integrate with anything.
  • Maybe office 365 tasks
I don't think they do.
None.
We never used it to integrate with anything so I'm not sure how they would go about integrating anything.
I would get an IT person to integrate anything you want with Monday.com
Monday.com was very easy to work with. Friendly and was helpful to get the software started and set up for us.
We did not hear much from the vendor after the sale.
We did not negotiate anything that I know of with the vendor.
No.
No
  • More productivity
  • More ease of use
No
No
Joseph Madere | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Monday is being used as a project management tool across the diverse training library that we have. We use it to plan, organize, and track trianing updates and timelines. We have every topic mapped out in monday and use it to assign work and follow up on updates. We have about 40+ subject matter experts we reach out to on specific training topics and we organize all their feedback and thoughts in monday. It has been a life saving tool that surpasses the limits of other similar tools like Trello and Moodle.
  • Organizational capability within the interface
  • Robust options within the user interface
  • Usability, easy to learn, and understand. I planned an entire project the first time I opened the site
  • The paid version offers a nice bonus of content and tools and features that we found value in
  • Some of the CSS and coding is a little buggy. When I go to type in a user @ name for tagging it sometimes auto fills into a previously typed note from another area or time that I used the person in the tag.
  • Typing into the fields is sometimes randomly backspaced and requires you to retype.
The colors and tagging capabilities to assign projects and workflow is perfect for managing a multitude of projects with many people involved. You essentially set up your own steps along the way and create checkpoints for people to log and check into. They can leave notes, provide feedback, set statuses of steps such as DONE/IN PROGRESS/NOT READY/WAITING FOR REVIEW/, etc. Being able to see how the workflow has progressed makes it super easy to manage the project from a high level. At any time you can alter the workflow by adding or subtracting steps as well. The email tie in is nice to for people who don't LIVE in the system.
Project Management (8)
100%
10.0
Task Management
100%
10.0
Resource Management
100%
10.0
Workflow Automation
100%
10.0
Team Collaboration
100%
10.0
Support for Agile Methodology
100%
10.0
Document Management
100%
10.0
Email integration
100%
10.0
Change request and Case Management
100%
10.0
Professional Services Automation
N/A
N/A
  • It has helped us organize and cultivate a culture of follow up and diligence among our many projects. We are able to see who's worked on what, what stage they're in, and how they got there through the comments and tagging system keeps us all on the same page.
  • Monday provides a virtual conference/room meeting feel all from the website interface. It has replaced Excel as a tool for follow-up and updates requests by providing us a nice interface capable of tracking and monitoring updates as we complete projects.
We selected monday for the user interface. The idea we had in mind for how we wanted to set up updates and workflows just aligned perfectly well with that monday offered. we had to create accounts for everyone but once the setup/homework was complete the workflows fell into place just how we imagined them and monday even provided tools and options we hadn't considered. Trello was our runner up but you had to go too many layers deep into the boards to see high level who as working on what. We came to the conclusion Trello was more conversational while monday let us be hands-on and involved.
5
Designers and project managers. They organize projects within the parameters given and set gateways and follow up points per steps in the process. Each one is customized based on the projects needs and very flexible. different tasks are assigned to different people.
2
We manage the project amongst ourselves. It's very simple and easy to use there's really no need for constant "ongoing" support with the system. It's self and explanatory and operates by itself most of the time. We've yet to run into any technical problems but if we do I'm sure the tech support team via monday can help us.
  • Project management. Time sensitive follow up.
  • Accountability and registration.
  • Workflow and team cohesion
  • We can assign different task to different people and give them step by step instructions and or follow up on tasks
  • For all future project management projects
  • Organization of data and follow up
  • Scheduled updates and accountability
  • Coaching and progession training
It solves all our needs the exact way we imagined it. coming across monday gave us the feeling that we designed the program ourselves to work for the use cases we had in mind.
No
  • Price
  • Product Features
  • Product Usability
The price for what it does was very worth the value. It is a robust tool that provides more features than most more expensive competitors. it can be as simple or as complex as you make it.
I would not change the evaluation and selection process. we vetted and evaluated many alternatives before deciding upon Monday.
  • Implemented in-house
No
Change management was minimal
This was purchased as a follow-up and organizational tool for the many projects we have going on within one umbrella of our training department. We have over 30+ topics that each are assigned to a subject matter expert for updating and following up of content. This tool allows us to do that effortlessly.
  • We did not encounter any issues during implementation. The setup was straight forward and easy. We didn't even have a consultant or guide help us. I don't think this question pertains to the software.
We signed up for the accounts. Created the accounts. Ran the trial version and tested it live while we were running multiple projects and found that it was fitting our needs perfectly. When the trial ended and we were asked to purchase the full version, we did. We have found other ways to use it and it's a breeze.
No
We do not have a need for paid support. The system/website/cloud base whatever you want to call it doesn't really have many issues it could run into. At least not that we're aware. So far we are smooth sailing and haven't encountered any bugs or work slowdowns as a result of functionality.
NA
No
We have not had any issues yet to raise or question or seek out help from monday support. We purchased the software once we realized it fit our needs and we liked the layout and user interface. we have yet to encounter bugs or problems. we are using the system in a basic way and not maxing it out which may be a reason we haven't had errors.
  • Assigning task and creating steps
  • Setting up the account and assigning responsibility to each one
  • None. If you have a basic understanding of the terms and exist in a project management field it will be very intuitive and easy for you to pick it up and begin setting up workflows and tasks.
If you have a basic understanding of the terms and exist in a project management field it will be very intuitive and easy for you to pick it up and begin setting up workflows and tasks. Someone who doesn't have familiarity with how to plan a project may be confused on how it is intended to be setup.
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