Quickbase is worthy of your time to review
Updated January 07, 2021

Quickbase is worthy of your time to review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Quick Base

Quickbase is a superbly flexible product that we use to address IT asset management, supplier management, CMDB details, contract storage/reminders and management. A premium product with a premium price, we looked at cheaper options but decided that the additional cost was worth it.

However, when your users rise above 60-70 as ours is close to, then the cost starts to be questioned - QuickBase needs to review the user cost for companies using this number of users.

It does exactly what it says on the tin - a relational database in the cloud, it is reliable, very customisable and easy to use and develop with.

Their support is superb. Screen design is the weak area (fonts, sizing, layout, etc.) but queries, import/export, entry, design, reporting are excellent and meet all of our needs.
  • Relation database - It is very good.
  • Cloud solution - Zero impact and footprint internally.
  • So easy to set up and train.
  • Screen design and layout - too basic.
  • Cost of user licenses, fine for 5-10 but way too high for users with 50 plus. You also need to introduce a developer's license allowing a sole developer (or myself at home!) to have a single license to keep my hand in.
  • Group permissions - messy and have the old design - not intuitive.
Very fast, very easy. It meets this design very well.
Capsio, Zforms, etc. Much much cheaper, but limited and basic. Poor and confusing layout. QuickBase has spent much time on the UI and it shows.
  • Building and deploying business applications faster
  • Improving collaboration across one or more teams
  • Solving a specific business challenge
  • Building and deploying an application (or multiple applications) that meets our exact needs
Zero. Can be used by anyone with basic IT skills. This really is one of its best points. Just give it to end users and let them write their own apps.
Very easy to change work flow, add screens, db changes etc. One of the easiest apps to modify after live deployment.
QuickBase is well suited for:

  • Excel and Access replacement.
  • Asset management.
  • Basic workflow (but it's not SharePoint!).
  • Any thing where a database is used extensively.

Quickbase Feature Ratings

Integrations and Governance

  • Active directory
  • CSV exports from legacy systems
  • HR System
Fairly straightforward, no major problems encountered. Level of integration was fairly basic, mainly one way import or export.
Auditing was turned on to provide detailed trail of changes at a system and data level. The amount of information provided by QuickBase through this is quite good. User permissions through groups works well, and the ability to test permissions by impersonating a user is a very powerful audit tool that prevents accidents when changing permissions.

Using Quick Base

100 - Information technology, HR, admin
4 - Db knowledge, common sense!
  • Quick easy deployment
  • Low maintenance.
  • High user satisfaction.
  • Too many to list
High functionality. Low support overhead
  • Lower cost of deployment of solutions
  • Reduced dev workload.

Evaluating Quick Base and Competitors

  • Product Features
  • Product Usability
Well rounded.

Quick Base Support

High quality support.
Quick Resolution
Good followup
Knowledgeable team
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Quick Initial Response
Problems left unsolved
No - Not needed
Yes - Yes.
Friendly approach to enhancements - ended up with a wish list that was partially implemented!

Using Quick Base

Like to use
Relatively simple
Easy to use
Well integrated
Quick to learn
  • Initial build
  • Deployment
  • Changes and expansion
  • User management could be better
  • Table joins could be made simpler