So much little time
Lorri Brandvold | TrustRadius Reviewer
Updated May 17, 2018

So much little time

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Quick Base

We use QuickBase for project management and project accounting.
  • Revenue recognition
  • Project profitability
  • Project percent completion
  • Project management
  • Currency translation
  • Duplication of data entry
We have, but are still improving the applications.
Quick Base is much more flexible and robust. It's like comparing VisiCalc to today's Excel
Our apps were built by outside consultants but are maintained internally by finance and operations staff not IT
  • Improving our ability to drive insights from our data
  • Solving a specific business challenge
We view our current setup as a solid foundation that we are in the process of leveraging to reach these outcomes
It's as good as the person who builds the applications and maps the relational tables.

Using Quick Base

100 - Project managers, operations, finance
1 - No specific skills. I don't have an IT background but I have a basic understanding of databases and when I get an issue I can't resolve, I call on Quick Base support
  • Time keeping
  • Task completion
  • Project management
  • Nothing innovative yet
  • Dashboards for teams
  • Resource allocation
  • Profitability reporting
We thought about ceasing to use Quick Base and quickly realized we can't function effectively without it.
  • More accurate data
  • Easier to consolidate

Evaluating Quick Base and Competitors

  • Price
  • Product Features
Was not here when it was implemented
Was not here when it was implemented

Quick Base Support

All of the techs are very helpful. Even when it's an issue that is beyond my skill/knowledge level, I never feel talked down to.
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
Not Available - We have support included in our service level - not charged separately
While trying to build a report, I accidentally broke the link to detail items. Support restored a prior copy, compared it to the broken instance, and repaired it before anyone else had noticed.

Using Quick Base

Intuitive to build and no need to know how to code
Like to use
Relatively simple
Technical support not required
Well integrated
Quick to learn
Feel confident using
  • Building forms
  • Building reports
  • Linking related data
  • Building dashboards