MiCloud Connect (formerly ShoreTel) Review: "A good choice"https://www.trustradius.com/voipMiCloud Connect (formerly ShoreTel)Unspecified7.7931012013-09-07T21:41:57.701Z
- Although this service costs us more per month than our PBX system did, we are actually handling more calls at a time that generate more sales per day. No quantifiable numbers.
For the price, it's the best solution for our business and they have very good customer support.
Evaluation and Selection
We did not have a previous software package, we switched from a legacy PBX system.
Very straightforward. We were able to teach a completely new phone system to our employees quickly. I would recommend this approach to others.
Vendor was very easy to work with during the sales process. They have been very forthcoming and easy to work with post-sales as well.