Overall Satisfaction with Webex App
Webex App is being used for collaboration and communication between different teams within the organisation. It's also used to communicate with Cisco TAC personnel. It resolved the communication issues. Webex App is very helpful as it's also installable on the cellphones and hence very convenient to use from mobility perspective.
- Chat feature to communicate with different users across the Webex infra.
- Helpful in joining and scheduling meetings.
- Collaboration within the organization.
- Look can be more user friendly.
- Zoom in and zoom out feature on Webex screen sharing.
- Audio background suppression.
- Better productivity.
- Easy collaboration.
- Better customer experience.
In out environment we use both WebEx teams and Microsoft Teams.
Both the apps compete head to head with the features and utilities.
In a Cisco based environment, Cisco WebEx is a much suited application but Microsoft Teams has a better utility and collaborative feature in a Microsoft based environment.
Both the apps compete head to head with the features and utilities.
In a Cisco based environment, Cisco WebEx is a much suited application but Microsoft Teams has a better utility and collaborative feature in a Microsoft based environment.
Do you think Webex App delivers good value for the price?
Yes
Are you happy with Webex App's feature set?
Yes
Did Webex App live up to sales and marketing promises?
Yes
Did implementation of Webex App go as expected?
Yes
Would you buy Webex App again?
Yes
Webex App Feature Ratings
Cisco Hybrid Work
- Webex Meetings
- Webex App
- Working from anywhere (e.g., coffee shop, airport)
We are already using hybrid work solution
Improving user experience while working from home
It has helped in resolving a lot of challenges
Initially we had some difficulties in coping up but now everyone is used to the new environment
We use Cisco vpn and Cisco WebEx due to their reliability
- Webex
- Microsoft Teams
Microsoft teams and webex
Cisco Webex Experience
In our environment we have collaborated Cisco WebEx teams with Cisco unified communications manager wherein the user registers to Cisco WebEx cloud for messaging services and utilises CUCM for calling functionalities.
Webex teams does a good work in providing calling and meeting features.
Automatic noise suppression really helps if we are in a noisy environment.
Using Webex App
10 - Unified Communications Support
10 - It’s require expertise on the WebEx control hub to support WebEx app.
- Instant Messaging
- Collaboration
- Calling
- AI features
- AI Features
Evaluating Webex App and Competitors
- Product Features
- Product Usability
- Product Reputation
Product Reputation
I would check how it would collaborate with other products in my organisation
Webex App Implementation
- Implemented in-house
- User experience
- User education
Webex App Training
Configuring Webex App
No specific recommendations
No customisation
Webex App Support
Pros | Cons |
---|---|
None | None |
Yes. It helps in quicker resolution to issues.
There have been quite a few times where Cisco has provided exceptional support. They have a very knowledgeable support staff.
Using Webex App
Pros | Cons |
---|---|
None | None |
- Instant Messaging
- Calling
- Integration with other products
Yes - It works quite well