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Webexpenses review
Updated April 16, 2024

Webexpenses review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Expense Management

Overall Satisfaction with Webexpenses

Webexpenses is good for the use on the mobile phone for inputting claims and also attaching photo receipts. I use this service at least once monthly. I do not like that you have to wait for a previous claim to be approved and paid until you can put a new claim in. I also do not like that it can look like a claim has gone through but you still have to click submit which has confused some of the staff members when making a claim. Otherwise it is a great tool to keep track of our petty cash float to ensure we have plenty of change and no cash is going missing. It is an easy product to use once you understand it and there are plenty of help guides if there is anything you are unsure of. I would recommend the use of webexpenses in a business workplace such as a veterinary practice where I work.
  • use on mobile
  • take photos of receipts that attach easily
  • saves management time in processing claims
  • Allows you to see claims that are being asked for from staff
  • keeps track of petty cash float to ensure no money goes missing
  • easy to use once you understand the programee
  • shouldn't need to have to put claim through twice by have to click submit when going back into the claim
  • Mobile use not very good for putting multiple claims in under different categories as will not bring down the drop down boxes easily. Then need to use the desktop.
  • Having to wait for a previous claim to be approved and then paid before put another claim in. Can be slow if claim is not approved quickly. Although this is actually a head office staffing problem that it takes so long and so not the fault of the programee really.
  • Helps the JVP to except claims quickly which saves them time.
  • Staff happy they receive their claims back quickly so not out of pocket for long
  • ease of use that it can be used by management all in one place to keep track of all outgoing expenses
As explained in previous questions. This product is very good for time management and keeping track of expenses claimed and petty cash till float totals to make sure nothing is missing. Only downside I find is that you have to press submit twice and have to wait for approval until a 2nd claim can be made. I would recommend this product for use in a business such as a vet practice.
I have not had to use customer support before other then the help guide provided by the company I work for on how to submit claims.
Claimed for parking tickets and travel millage as an employee. As head nurse I have had to put expense claims in out of the petty cash used in the practice. I have also had to use expense claims for cpd course booking for staff, staff treats and company essentials such as stationary etc....
Ease of use to put claims through quickly. The ability to upload receipts via a mobile phone and a system that can easily tally my petty cash float so that I could keep a track of the total easily over the year and claim remittance back from our accounts department.
I have not used any other products other then web expenses.

Do you think Webexpenses delivers good value for the price?

Yes

Are you happy with Webexpenses's feature set?

Yes

Did Webexpenses live up to sales and marketing promises?

Yes

Did implementation of Webexpenses go as expected?

Yes

Would you buy Webexpenses again?

Yes

Good for a staff member to put in petrol claims as webexpenses can work out the milage for the staff member and also the rate of pay for travel. Also good for other claims such as staff treats, catering etc... Easy to use once you understand the programme but I don't like that you have to click submit twice to put the claim through for approval. I like that it keeps track of the petty cash tin float for me, so that I can make sure there is no discrepancies and that I can easily track a time frame for when it went missing etc.. I would recommend using webexpenses to use in a business.

Webexpenses Feature Ratings

Expense Management
10.0
Employee Expense Reporting
10
Payment Management
7.0
Customizable Approval Policies
5
Financial Document Management
7
Payment Status Tracking
8
Payment Audit Trail
8
Duplicate Bill Detection
7

Using Webexpenses

6 - Veterinary nurse, reception and veterinary surgeons used the product to put in their expense claims for things such as petrol mileage, cpd allowance etc...
The practice manager uses the product for monitoring the petty cash float and also for staff and building expenses such as for stationary and catering etc...
1 - The practice manager has followed the webinar training video that is supplied by the support office by vets 4 pets Warminster. She is able to help staff understand how to use it. Failing that we also have head office and the IT department that can help with any questions on the product.
  • petty cash claims and monitoring the float
  • staff expenses claims for mileage etc...
  • manager using the product to put in claims for the business such as cpd allowance claims for all the staff.
  • We only use it for its designed purpose thanks
  • Possibility of invoice payments internally but as we are corporate, the invoices are currently sent to the head office accounts department for payment.
Useful for the purpose that we need it in practice for the expenses claims. Easy for all the staff to use. Simplifies matters for management and saves us time.