Webexpenses review
Updated December 05, 2024

Webexpenses review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Expense Management

Overall Satisfaction with Webexpenses

Webexpenses is good for use on the mobile phone for inputting claims and also attaching photo receipts. I use this service at least once monthly for my own personal claims, petty cash claims for the practice and also claims on the practice credit card. It is easy to switch between the accounts for each claim, saving me time. Webexpenses is a great tool to keep track of our petty cash float to ensure we have plenty of change and no cash is going missing. It is an easy product to use once you understand it and there are plenty of help guides if there is anything you are unsure of. I would recommend the use of webexpenses in a business workplace such as a veterinary practice where I work.

Pros

  • use on mobile
  • take photos of receipts that attach easily
  • saves management time in processing claims
  • Allows you to see claims that are being asked for from staff
  • keeps track of petty cash float to ensure no money goes missing
  • easy to use once you understand the programee

Cons

  • shouldn't need to have to put claim through twice by have to click submit when going back into the claim
  • Mobile use not very good for putting multiple claims in under different categories as will not bring down the drop down boxes easily. Then need to use the desktop.
  • Having to wait for a previous claim to be approved and then paid before put another claim in. Can be slow if claim is not approved quickly. Although this is actually a head office staffing problem that it takes so long and so not the fault of the programee really.
  • Helps the JVP to except claims quickly which saves them time.
  • Staff happy they receive their claims back quickly so not out of pocket for long
  • ease of use that it can be used by management all in one place to keep track of all outgoing expenses
  • ease of switching accounts between different claims
As explained in previous questions. This product is very good for time management and keeping track of expenses claimed and petty cash till float and practice credit card purchases totals to make sure nothing is missing. I would recommend this product for use in a business such as a vet practice.
I have not had to use customer support before other then the help guide provided by the company I work for on how to submit claims.
Claimed for parking tickets and travel millage as an employee. As head nurse I have had to put expense claims in out of the petty cash used in the practice and also for purchases on the practice credit card. I have also had to use expense claims for cpd course bookings for staff, staff treats and company essentials such as stationary etc....
Ease of use to put claims through quickly. The ability to upload receipts via a mobile phone and a system that can easily tally my petty cash float so that I could keep a track of the total easily over the year and claim remittance back from our accounts department.
I have not used any other products other then web expenses.

Do you think Webexpenses delivers good value for the price?

Yes

Are you happy with Webexpenses's feature set?

Yes

Did Webexpenses live up to sales and marketing promises?

Yes

Did implementation of Webexpenses go as expected?

Yes

Would you buy Webexpenses again?

Yes

Good for a staff member to put in petrol claims as webexpenses can work out the milage for the staff member and also the rate of pay for travel. Also good for other claims such as staff treats, catering etc... Easy to use once you understand the programme. I like that it keeps track of the petty cash tin float for me, so that I can make sure there is no discrepancies and that I can easily track a time frame for when it went missing etc.. I would recommend using webexpenses to use in a business.

Webexpenses Feature Ratings

Employee Expense Reporting
10
Corporate Card Reconciliation
10
Customizable Approval Policies
7
Financial Document Management
7
Payment Status Tracking
10
Payment Audit Trail
10
Duplicate Bill Detection
7
Electronic Funds Transfer
8

Using Webexpenses

6 - Veterinary nurse, reception and veterinary surgeons used the product to put in their expense claims for things such as petrol mileage, cpd allowance etc... The practice manager uses the product for monitoring the petty cash float and also for staff and building expenses such as for stationary and catering etc...
1 - The practice manager has followed the webinar training video that is supplied by the support office by vets 4 pets Warminster. She is able to help staff understand how to use it. Failing that we also have head office and the IT department that can help with any questions on the product.
  • petty cash claims and monitoring the float
  • staff expenses claims for mileage etc...
  • manager using the product to put in claims for the business such as cpd allowance claims for all the staff.
  • We only use it for its designed purpose thanks
  • Possibility of invoice payments internally but as we are corporate, the invoices are currently sent to the head office accounts department for payment.
Useful for the purpose that we need it in practice for the expenses claims. Easy for all the staff to use. Simplifies matters for management and saves us time.

Evaluating Webexpenses and Competitors

Webexpenses Implementation

Webexpenses Training

Configuring Webexpenses

unsure of this answer
unsure of this answer

Webexpenses Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
no, practice owner decision so I do not know this answer
Being able to switch accounts to submit claims for petty cash and the practice credit card for purchasing has been a standout feature of this software for me. Saves me time and is easy to use.

Using Webexpenses

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Switching between accounts
  • ease of adding receipts for claims
  • general ease of use
  • having to submit the claim by pressing the button twice.
  • on the mobile the drop down box on the claims, doesn't always want to show the whole list. This means I tend to complete my claims on a desktop.
Yes - Great bar the drop down box on the expenses claim. Wont show the whole list on my phone screen

Webexpenses Reliability

Great to use for multiple functions in the business such as personal claims, credit card claims and cash float claims
never had any issues with availability
Fast acting

Comments

  • Evie Parker | TrustRadius Reviewer
    Hi there, Thank you for taking the time to leave us a review, we appreciate your feedback. If you would like to ask any questions or have any issues, please don't hesitate to contact https://support.webexpenses.com/hc/en-us. Best wishes, The Webexpenses Team

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