Absorb LMS aims to empower organizations to train employees with the skills needed to stay modern and relevant in today's fast-paced world. The LMS software focuses on aligning learning needs with business demands.
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Intellum
Score 9.2 out of 10
Enterprise companies (1,001+ employees)
The Intellum platform, from the company of the same name headquartered in Atlanta, is designed to provide all of the tools needed to create, present, manage, track and improve highly-personalized learning experiences for customers, partners and employees. With it, users can can create assessments, quizzes and NPS surveys directly inside Intellum. The vendor states its Open Asset approach allows users to make any file, document, presentation, link or video a trackable, reportable learning…
Absorb LMS is appropriate for any continuing education organization or company that wants a reliable platform to host enduring educational content. It has been a great experience in terms of building and designing courses, monitoring learner progress, and as another touch point for learners to access other resources our organization offers.
Intellum leads the field in reporting; something I didn't even know I really needed/wanted until we purchased this LMS. While I realize that most Learning Management Systems are designed to support online, auto-assigned content for people to complete on a device, 80% (sometimes more) of our training is delivered in person (we are a quarry company, and our learners do much better with Instructor Led Training). Sometimes it is difficult to find a workaround in Intellum that allows us the flexibility and consistency we require for managing our in-person learning needs.
Usability - Both the User and Admin Experience is so simple and intuitive. The admin tools are clearly defined and laid out, yet the functionality makes it still powerful.
Integration - We used the Scheduled Data Imports and Exports to connect with our HRIS tool. After the initial configuration, it has worked reliably and gives me all the custom data I need to make assignments and reporting a breeze.
Design - I know it's covered a little bit in the Usability above, but the site just looks fantastic. There are a lot of options to customize and fit your branding requirements and all of the thumbnails/posters/billboards/etc give a very visual and appealing look to the LMS. Much better than I've seen in other products.
Easy to use interface. The quick options to add content to pages, and drag and drop organization, makes it easy for anyone to jump in and start adding information.
Intellum is not just mobile responsive but mobile-friendly. This makes it super easy for people to view our content anywhere they are, any time they want.
Intellum support is always quick to respond when we have questions or need help tweaking our setup. They also have a robust selection of self-service training courses available.
Uploading documents is perceived as hard for employees, especially with video uploads.
Sometimes the program lacks and then an employee has to start all over.
Spacing courses is possible but not with a certain amount of time, which would be useful if the next course could open after a week/month instead of when the employee finishes the previous course.
We have no plans to move away from Absorb at this time. It has all of the functionality we are looking for in a learning management system and we have a lot of info stored in our LMS system for trainings including all of our current and past employee transcripts. It is also getting easier to manager with being able to connect the LMS to ADP to update employee reporting/department/location/etc. We don't have a need or reason to move away from Absorb at this time.
I know the support team is hard at work! We are currently dealing with a confusing issue where our buttons don't connect to the pages we assign them, and they have been looking into this for a number of weeks. I hope they will unravel the issue soon so we can role out our modules!
The customer support team is always very helpful and responsive, as is our CSM who goes above and beyond to help us with issues and questions that we have
Our organization previously used LMS365, which did not support eCommerce and had difficulties supporting external users. (My understanding is the issues with external users may have been directly related to our Microsoft implementation and not directly LMS365's fault, but it was nonetheless a deal breaker for us.) Docebo was the runner up in our LMS selection process and I spent significant time chatting with the team at Docebo. It seemed like a strong competitor to Aborb. Ultimately, Absorb was both slightly more cost-efficient for our scenario.
Intellum is in a class of its own. With the good referrals, I got from colleagues in my industry, I was aware that certain processes would be made easier by this software, and we were right. I have seen the positives that have come from this software. It easily takes the cake over its competitors!
Course enrollments and completions have increased by 500% since implementation
Employee visits to our learning centre have increased by 300% since implementation
Cost saving from a time perspective as we can automate a lot of the admin work we used to do.
Pre Absorb we had about 3 or 4 e-learnings that were available. We now have over 100 that are accessible to all employees
Ability to seamlessly integrate with Workday and Udemy allowing all learning to be in one place, people data to be imported from WD, and very comprehensive reporting
The biggest impact Intellum has had on hc1 would be the space for learner engagement. I still have to work hard to direct our clients to the LMS (link from our hc1 solution) but when they do - they love it!
Since the pandemic in 2019, hc1 also has noticed a big up tick in the usage of LMS from our clients because of the need for virtual learning.
