Absorb LMS vs Intellum

All in all, the Absorb LMS system is a user-friendly system for the employee as well as the administrator. Creating courses is not cumbersome and allows for a variety of types. The only missing type of content that it doesn't allow is the upload of a PPT that can be viewed directly in the training window instead of forcing the download to the user's computer. The workaround is to save the PPT presentation as a video or to create a scorm file. I really like the scheduled emailed course activity reports that can be set up for course owners so that they may track course completion by users. All in all, I would highly rate the system from a cost standpoint, user-friendliness, and in the area of course creation. I do wish the more advanced reporting features were included without a significant cost upgrade.

Intellum is completely suitable in our use case where there are a large number of users. We have connected to our BI Software for Data Visualizations and connected it with other gamification systems to gamify learning. This may be a burden for teams or orgs that are looking for more basic functionality in these areas, but in our experience, the upside of being able to customize and to be able to integrate with other BI Tools adds a lot of value to the platform internally.

• The admin reporting dashboard is amazing. Customizing widgets with course stats for our courses allows us to see (or share with stakeholders) visual representations of our progress immediately upon login.
• Publishing SCORM content from Create into the LMS is seamless. Maintenance and editing is a breeze!
• I have worked in many systems in my tenure as a designer at multiple companies- the admin side of Absorb is by FAR the easiest to learn and use. Many systems have a deeply nested structure that is difficult to navigate - Absorb has lots of features and options but doesn't nest them in a way that difficult to understand.
• The LMS is flexible and provides options regarding course setup that is nearly limitless. If you want multiple lessons within one course you can do that- if you want only one lesson per course but then you want to build a curriculum you can do that. You can enforce orders with ease. Set up enrollment rules with ease. Use email messaging from within the system- or turn it off for individual courses while not affecting global levels. Those are just a few examples of things I have done in Absorb with ease that couldn't be done in other systems I worked with.

• Easy to use interface. The quick options to add content to pages, and drag and drop organization, makes it easy for anyone to jump in and start adding information.
• Intellum is not just mobile responsive but mobile-friendly. This makes it super easy for people to view our content anywhere they are, any time they want.
• Intellum support is always quick to respond when we have questions or need help tweaking our setup. They also have a robust selection of self-service training courses available.

• Communication of updates in the Platform can be improved.
• Social interactions amongst the learners can be improved to facilitate an environment of learning.
• A quick search bar can be added to search for courses.

• I think that Intellum can greatly improve the functionality of inactive courses existing in the tool in itself.
• Reporting is unreliable in Intellum which most of the time requires a lot of manipulation and scrubbing to obtain sufficient information.
• There is no exact idea of how long the time will be taken to tackle any issue encountered when service tickets are soared.

I enjoy using Absorb, especially as a first-time user and not being familiar with an LMS. I have also received a great amount of support.

Most of our needs are met with this platform currently and the customer service has been excellent.

The system has changed since I started using it and it has become more intuitive. As a user and admin, I find that it is fairly easy to navigate.

Support is very helpful when needed. It is easy to open a ticket and support is always quick to assist in getting the issue fixed the first time. My only issue was an issue we had for a long time when trying to get the file feed up and running which never seemed to work right, however it does now work correctly the way we want it to.

The customer support team is always very helpful and responsive, as is our CSM who goes above and beyond to help us with issues and questions that we have

Very satisfied with the support we received from our CSM and team

Absorb LMS is the only LMS we have used and we made the selection based on recommendations from other Learning and Development Professionals in our industry.

Intellum offers many customizable features and focuses on engagement more than solely content output. Intellum offers thorough reporting features that provide data needed to make informed decisions and business opportunities. Intellum was easy to learn how to use and navigate and the customer service team provided support beyond their demos.

• Absorb [LMS] allows us to decrease live customer training by 80 percent
• Required much larger time investment than expected
• Consulting services routinely delivered modules late

• The biggest impact Intellum has had on hc1 would be the space for learner engagement. I still have to work hard to direct our clients to the LMS (link from our hc1 solution) but when they do - they love it!
• Since the pandemic in 2019, hc1 also has noticed a big up tick in the usage of LMS from our clients because of the need for virtual learning.