ActiveCampaign vs. Litmus

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ActiveCampaign
Score 7.8 out of 10
N/A
ActiveCampaign helps small teams power big businesses with a platform for intelligent marketing automation. It provides email marketing, marketing automation, and CRM tools that help businesses to create incredible customer experiences.
$15
per month
Litmus
Score 9.0 out of 10
N/A
As a core component of an organization's marketing tech stack, Litmus allows users to create, personalize, test, review, and analyze every email sent.
$99
per month
Pricing
ActiveCampaignLitmus
Editions & Modules
Starter
$15
per month
Plus
$49
per month
Pro
$79
per month
Enterprise
$145
per month
No answers on this topic
Offerings
Pricing Offerings
ActiveCampaignLitmus
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNo matter what plan you choose, our services are designed to help you get the most out of your investment — so you can focus on running your business. ActiveCampaign services included in all plan tiers: ActiveTraining Community access Contact migration Customer enablement workshops Video tutorials Chat and ticket support Knowledge base & help guidesLitmus offers different plan types to fit various needs, offering monthly and annual plans, as well as fully customizable Enterprise plans.
More Pricing Information
Community Pulse
ActiveCampaignLitmus
Considered Both Products
ActiveCampaign

No answer on this topic

Litmus
Chose Litmus
Litmus provides better client preview and collaborative reviewing of message and format.
Top Pros
Top Cons
Features
ActiveCampaignLitmus
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
ActiveCampaign
8.7
670 Ratings
12% above category average
Litmus
5.0
309 Ratings
47% below category average
WYSIWYG email editor8.8587 Ratings6.829 Ratings
Dynamic content8.5524 Ratings6.821 Ratings
Ability to test dynamic content8.2475 Ratings8.3197 Ratings
Landing pages7.5341 Ratings2.63 Ratings
A/B testing9.7384 Ratings1.84 Ratings
Mobile optimization8.8531 Ratings8.8301 Ratings
Email deliverability reporting7.4636 Ratings7.3217 Ratings
List management9.8655 Ratings1.82 Ratings
Triggered drip sequences9.9577 Ratings1.01 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
ActiveCampaign
8.6
528 Ratings
10% above category average
Litmus
-
Ratings
Lead nurturing automation9.7495 Ratings00 Ratings
Lead scoring and grading8.9361 Ratings00 Ratings
Data quality management8.8403 Ratings00 Ratings
Automated sales alerts and tasks8.3357 Ratings00 Ratings
Lead segmentation and distribution7.44 Ratings00 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
ActiveCampaign
9.7
376 Ratings
24% above category average
Litmus
-
Ratings
Calendaring9.8297 Ratings00 Ratings
Event/webinar marketing9.7286 Ratings00 Ratings
Social Media Marketing
Comparison of Social Media Marketing features of Product A and Product B
ActiveCampaign
8.8
288 Ratings
15% above category average
Litmus
-
Ratings
Social sharing and campaigns8.8255 Ratings00 Ratings
Social profile integration8.8251 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
ActiveCampaign
8.2
633 Ratings
9% above category average
Litmus
6.7
199 Ratings
14% below category average
Dashboards7.9603 Ratings5.610 Ratings
Standard reports8.0590 Ratings7.9198 Ratings
Custom reports8.7380 Ratings6.6138 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
ActiveCampaign
9.5
496 Ratings
22% above category average
Litmus
-
Ratings
API9.8394 Ratings00 Ratings
Role-based workflow & approvals9.8269 Ratings00 Ratings
Customizability9.3423 Ratings00 Ratings
Integration with Salesforce.com9.893 Ratings00 Ratings
Integration with Microsoft Dynamics CRM9.961 Ratings00 Ratings
Integration with SugarCRM9.957 Ratings00 Ratings
Third-party software integrations7.825 Ratings00 Ratings
Pre-Send Testing
Comparison of Pre-Send Testing features of Product A and Product B
ActiveCampaign
-
Ratings
Litmus
8.0
298 Ratings
2% below category average
URL Validation00 Ratings7.6220 Ratings
Link Tracking00 Ratings7.6190 Ratings
Spam Testing00 Ratings7.8221 Ratings
Email Previews00 Ratings9.2296 Ratings
Best Alternatives
ActiveCampaignLitmus
Small Businesses
Vbout
Vbout
Score 9.7 out of 10
Mad Mimi
Mad Mimi
Score 10.0 out of 10
Medium-sized Companies
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.3 out of 10
VerticalResponse
VerticalResponse
Score 10.0 out of 10
Enterprises
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.3 out of 10
Emma by Marigold
Emma by Marigold
Score 8.7 out of 10
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User Ratings
ActiveCampaignLitmus
Likelihood to Recommend
8.0
(682 ratings)
9.2
(321 ratings)
Likelihood to Renew
8.6
(25 ratings)
9.3
(24 ratings)
Usability
7.5
(43 ratings)
9.9
(18 ratings)
Availability
9.1
(5 ratings)
9.1
(6 ratings)
Performance
7.2
(5 ratings)
7.4
(6 ratings)
Support Rating
1.3
(41 ratings)
-
(0 ratings)
In-Person Training
9.1
(2 ratings)
9.0
(1 ratings)
Online Training
7.3
(1 ratings)
8.2
(2 ratings)
Implementation Rating
8.7
(14 ratings)
9.1
(10 ratings)
Configurability
6.4
(4 ratings)
8.7
(4 ratings)
Ease of integration
9.1
(4 ratings)
10.0
(2 ratings)
Product Scalability
1.1
(5 ratings)
8.6
(6 ratings)
Vendor post-sale
6.4
(4 ratings)
9.1
(4 ratings)
Vendor pre-sale
7.3
(4 ratings)
9.2
(3 ratings)
User Testimonials
ActiveCampaignLitmus
Likelihood to Recommend
ActiveCampaign
ActiveCampaign is brilliant for small businesses wanting a secure, reliable and user friendly email capture software that filters users emails into the appropriate category/tags and have endless options when it comes to having different lead magnets and ways users may sign up. It's been super handy for my small business to send regular emails and be able to analyse the success rates and open rates of emails and the ability to resend them with a different subject line. It's made email marketing really easy peasy.
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Litmus Software
I think that overall Litmus is a great tool, and all of the functionality it does have it works extremely well. Additionally, I think that for the price that it costs, it is well worth the money to make sure our users have a quality experience with our emails. I do wish, however, that Litmus would start implementing new tools to help with the stricter spam guidelines that are being put in place across different email providers, and offer advice on how to increase your likelihood of avoiding spam.
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Pros
ActiveCampaign
  • The graphic design is very good, especially fonts, colours and templates
  • Flexibility of design and functionality
  • Takes a little while to learn it, but generally user-friendly
  • Looks very professional but doesn't cost much to get started
  • There are masses of integrations for ActiveCampaign, and the ones I tried all worked well and didn't take long to figure out.
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Litmus Software
  • The comment and tagging ability - we're able to easily tag the correct person with the exact changes that are needed.
  • Makes the QA and approval process for email SO easy. The entire process is streamlined and efficient.
  • From a campaign manager perspective and the one QA'ing emails - there's truly zero learning curve. It's so easy to jump in and figure out how to manage and work, which is not always the case for software!
Read full review
Cons
ActiveCampaign
  • The email designing part could be easier to use. There are certain simple shortcuts that don't work, for example, adding links is more complicated than it should be, moving blocks around is hard, etc.
  • There's no good way to filter by 'active' and 'inactive' subscribers when editing en-mass.
  • I'd like more reporting data on one page.
Read full review
Litmus Software
  • It would be great if there was an integration where we could make necessary changes in Litmus and update Klaviyo.
  • A better understanding of ways to optimize - things may be good as is, but what are ways that we can improve it for a better-sending reputation?
  • Sometimes the app in Chrome is clunky.
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Likelihood to Renew
ActiveCampaign
I am committed at the moment. Rebuilding the automations I have would be a huge time drain. Plus the cost of learning a new system and the risk to deliverability of porting a 6,000 person list to a new platform. Also, AC offers everything I need ast a reasonable (but a little high) price. So, why not a 10? Because, early 2023, AC dropped a massive 2x price hike on long-term customers. They knew few would shift, so this feels like a cynical cash grab and left a bad taste, If they do something like this again, this camel will have a broken back.
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Litmus Software
It's offering me more than any other email proof software I've heard of! I also really appreciate how Litmus gives back to the email development community via their content creation. I want better marketing and marketing email in the world, and Litmus is working towards that goal. So, yeah, they're good folks with a good product!
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Usability
ActiveCampaign
ActiveCampaign has been the easiest marketing automation software we have ever used. They provide tips throughout the entire process of anything you are building. Their support team through LIVE CHAT has been extremely fast and helpful. The monthly meetings provided with the enablement team has helped us through several large and urgent needs.
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Litmus Software
Litmus has integrations that make the software an integrated part of my work every day. Being able to test right within my email builder is just brilliant. Daily I also use the web interface to review analytics and spam testing. Overall it is one of the pieces of software I use daily without any complaints or issues.
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Reliability and Availability
ActiveCampaign
I haven't experienced application errors or unplanned outages at all. Active Campaign is ultra reliable and I would not be using them if that were the case. Also, the helpful emails they send are welcomed and informative, and present very practical tips and guidance for using the platform. They're always demonstrating new features and I'm thankful for that.
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Litmus Software
We have never had a problem with Litmus being unavailable so I would say their availability is fantastic. There might have been one time years ago that the site was down briefly but it also might have been a server issue on my end. Either way, Litmus was back up and running in a very short time
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Performance
ActiveCampaign
Oh my gosh, Active Campaign's performance gets an A+++ in my book. The pages load quickly and so do the reports. I haven't noticed any slowdowns when it's integrating with other programs and it performs excellently on all levels.
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Litmus Software
As with all technology, there are inevitably use-cases where you are unable to get to your original goal without some good old-fashioned experimenting. Some situations will (and are) more urgent which complicates an effective integration of a new process or a new team using an existing process but the "issues" are regularly resolved by re-starting the process specific to when Litmus is introduced to a project. If it doesn't come out the way you're anticipating, run it again and verify there is an issue before declaring all is lost
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Support Rating
ActiveCampaign
This might be the best part. The chat support lady offered to make a video to help me solve my problem. I worked in customer service for years and I've never done that, lol. So, if they're offering things like that, I can only imagine that they'd be able to handle most any issue you throw at them.
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Litmus Software
No answers on this topic
In-Person Training
ActiveCampaign
No answers on this topic
Litmus Software
It was very informative one on one session for me. I was able to use Litmus without any issues.
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Online Training
ActiveCampaign
No answers on this topic
Litmus Software
It has all the required information.
Read full review
Implementation Rating
ActiveCampaign
Very satisfied with our implementation in our professional medical practice, allowing us to be on top of client service, and not miss out on crucial information and insights. Marketing is often neglected in professional practices and ActiveCampaign solved this problem with aplomb.
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Litmus Software
It was quick and easy to get up and running. We were able to use the platform not long after getting it up and running.
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Alternatives Considered
ActiveCampaign
I moved to ActiveCampaign from Mailchimp. Admittedly, I was using the free version of Mailchimp, but I had numerous episodes of subscriber data NOT being added to Mailchimp, despite using API to integrate with my mailing list. Obviously, I couldn't pay for clicks and not capture subscriber data, so I had to find something else. ActiveCampaign has been 100% reliable in testing.
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Litmus Software
We currently use both Everest and Litmus. In my opinion, the way our team uses Litmus would rank in second place compared to Everest. Everest not only reports on deliverability, feedback loops, spam traps, block listings, domain and IP reputation, and so much more, but it also shows inboxing trends for our brands and competitors, AND it has (almost) the same pre-send rendering checks as Litmus (i.e. rendering HTML across mailbox providers, mobile and tablet devices, and desktops).
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Scalability
ActiveCampaign
My web designer told me about Active Campaign and although I don't recall which platform I had before, I LOVE Active Campaign and its user friendliness. The transition was seamless and I've never had a problem with functionality or server failure.
Active Campaign provides so many features, and makes it easy for non-techies to maneuver around the site with ease. They capture information and put it in an easy-to-read format.
At this point, I don't think I'd ever use any other platform!
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Litmus Software
With our enterprise account, scalability is not an issue. I have not yet seen or heard of significant issues with user access, API connections for integrations etc. This includes down time for "Scheduled Maintenance" as some providers call them, Litmus has the technology backing to support a global team with a 24-hour workday across regions
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Return on Investment
ActiveCampaign
  • I haven't monetized my list yet so no clear ROI but great from a list-building perspective
  • The software is not cheap so at times I feel like I may not be getting the most out of the product because I'm not using all of the features
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Litmus Software
  • Saves time in finding out emails aren't rendering for a certain contacts. Sometimes people bring it up to the person managing the company's reply email, but the emails already sent out.
  • Hard to calculate attribution to ROI, but thee tool isn't expensive. It is worth taking the extra few minutes to test your emails before sending that you can't do with just a test email.
  • Instead of emailing 10 different test email clients, you can do it on one platform which saves you the tedious and time-consuming task of testing in each client.
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ScreenShots

ActiveCampaign Screenshots

Screenshot of tagging, that when combined with conditional content helps to put the right message in front of each customer.Screenshot of marketing automationScreenshot of audience segmentation based on engagement, purchase activity, lead score, or any other dimensionScreenshot of live chat, site messaging, email, and a unified inbox that can be used to build relationships with customers.Screenshot of the CRM, which helps sales reps to get more done in less time

Litmus Screenshots

Screenshot of Litmus Personalize Essentials, with live polls to give subscribers a voice and drive email engagement.Screenshot of Litmus Email Guardian, featuring 24/7 link monitoring to safeguard emails.Screenshot of Litmus' integrated insights reports, that can automatically combine metrics from Salesforce Marketing Cloud with subscriber engagement insights from Litmus.Screenshot of campaign preview, available in 100+ popular email clientsScreenshot of Litmus' inbox previewing and feedback tools, that help users to spot and fix issues early.