What users are saying about

Adobe Analytics

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Top Rated
444 Ratings

Domo

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Top Rated
93 Ratings

Adobe Analytics

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Top Rated
444 Ratings
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Score 7.6 out of 101

Domo

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Top Rated
93 Ratings
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Score 8.2 out of 101

Add comparison

Likelihood to Recommend

Adobe Analytics

Adobe Analytics is well suited for large companies. Small businesses would definitely not benefit from it because it's expensive and most small business most likely don't need the complexity of implementation and customization effort that comes with the solution.However, companies with many employees and different needs of user roles; companies with several sites; apps and managing different countries, companies with very complex sites and need of data will definitely find value on Adobe Analytics because it is an enterprise worthy solution.
Thais Guimaraes, OMCP profile photo

Domo

Domo works well for:
  • Centralizing data/insights from disparate variety of data sources.
  • Collaboration between users, including across different departments.
  • Self service analysis, slice & dice, for business users.
  • Sharing of insights within the organization.
  • Discussion on data itself. Every single page & card has dedicated chat channel.
  • Insights consumption on the go. Domo's mobile app is best.
  • Alerts on key metrics. Domo supports alerts into SMS, mobile app notifications, emails.
  • Joining different datasets from various data sources allowing wider perspective on insights. And this is very user friendly for business users to do this themselves.
  • Able to connect to hundreds types of data sources, from databases to web cloud apps.
  • Handling large datasets. Our largest datasets are in the range of hundreds of million rows.
Domo doesn't work well for:
  • Live queries analysis. There are many better tools for this purpose, Domo currently requires import of data first before analysis can be done.
  • Ad-hoc exploratory analysis where dataset needed is not yet fixed/clear.
  • Navigating plethora of data. Domo needs to come up with Data Catalog as a feature.
  • Advanced visualizations.
Ainun Najib profile photo

Feature Rating Comparison

BI Standard Reporting

Adobe Analytics
Domo
8.0
Pixel Perfect reports
Adobe Analytics
Domo
7.9
Customizable dashboards
Adobe Analytics
Domo
8.4
Report Formatting Templates
Adobe Analytics
Domo
7.8

Ad-hoc Reporting

Adobe Analytics
Domo
8.5
Drill-down analysis
Adobe Analytics
Domo
8.6
Formatting capabilities
Adobe Analytics
Domo
7.8
Integration with R or other statistical packages
Adobe Analytics
Domo
9.0
Report sharing and collaboration
Adobe Analytics
Domo
8.7

Report Output and Scheduling

Adobe Analytics
Domo
8.1
Publish to Web
Adobe Analytics
Domo
8.3
Publish to PDF
Adobe Analytics
Domo
8.6
Report Versioning
Adobe Analytics
Domo
7.0
Report Delivery Scheduling
Adobe Analytics
Domo
8.4

Data Discovery and Visualization

Adobe Analytics
Domo
7.5
Pre-built visualization formats (heatmaps, scatter plots etc.)
Adobe Analytics
Domo
8.4
Location Analytics / Geographic Visualization
Adobe Analytics
Domo
7.1
Predictive Analytics
Adobe Analytics
Domo
7.0

Access Control and Security

Adobe Analytics
Domo
8.6
Multi-User Support (named login)
Adobe Analytics
Domo
8.6
Role-Based Security Model
Adobe Analytics
Domo
8.0
Multiple Access Permission Levels (Create, Read, Delete)
Adobe Analytics
Domo
7.8
Single Sign-On (SSO)
Adobe Analytics
Domo
10.0

Mobile Capabilities

Adobe Analytics
Domo
9.2
Responsive Design for Web Access
Adobe Analytics
Domo
8.8
Dedicated iOS Application
Adobe Analytics
Domo
9.0
Dedicated Android Application
Adobe Analytics
Domo
10.0
Dashboard / Report / Visualization Interactivity on Mobile
Adobe Analytics
Domo
8.8

Application Program Interfaces (APIs) / Embedding

Adobe Analytics
Domo
7.7
REST API
Adobe Analytics
Domo
8.0
Javascript API
Adobe Analytics
Domo
8.0
iFrames
Adobe Analytics
Domo
8.0
Java API
Adobe Analytics
Domo
8.0
Themeable User Interface (UI)
Adobe Analytics
Domo
7.0
Customizable Platform (Open Source)
Adobe Analytics
Domo
7.0

Pros

  • Reliable servers providing excellent uptime.
  • Extensive customization which includes a significant amount of custom variables, limited only by coding ability and imagination.
  • Continuous development with new features and enhancements released often.
Ahmad Rahman profile photo
  • Centralizing data/insights in a single platform. Domo supports hundreds of connectors for different types of data sources, and once the datasets are in Domo platform, they can be joined and available for slicing and dicing snappily.
  • Self service. Once datasets are in Domo, users having access to that dataset will be able to easily build their own visualization for analysis and monitoring on their own. Users can also connect their own data (e.g. spreadsheets, .csv files) that can then further be joined with the available datasets.
  • Collaboration. The possibility to have discussion *on the data* itself is amazing. Every single dashboard page and chart card has its own chat channel, where people can mention colleagues, attach images & files, both publicly (visible/readable by everyone having access) or privately (only specifically for mentioned users).
  • Alerts, including near real time alerts. Domo allows alerts to be defined by any of the users having access, which can then be shared for others to reuse (subscribe to alert) as well. Domo delivers alerts via SMS, mobile app notification, in-browser notification and email. Powerful for executives who would like to be made aware when certain key metrics changes significantly.
  • Insights on the go. Domo's mobile app is currently unparalleled by others in terms of insight consumption and basic exploration.
  • Beautiful UI & UX.
  • Able to handle large datasets. Our largest datasets are in the range of hundreds of millions records per dataset. In total we have more than 10 billions rows from hundreds of datasets.
  • All in one platform. By pareto 80-20 principle, just by deploying and utilizing Domo well, you will get 80% of your data/insight use cases resolved.
Ainun Najib profile photo

Cons

  • Implementation is difficult - Both initial implementation as well as adding additional features. Adobe jobs implementation out to 3rd parties and I'm sure that a large part of the experience has to do with how well that 3rd party is at their job. Maybe this could be better controlled and made easier for clients by taking implementation back under the Adobe umbrella
  • Support is overseas and sometimes slow to respond - I've had issues with support really understanding my questions, often issues have to be escalated. Oftentimes it takes the full 24 hours to respond, not sure if this is because of time differences or what, but most other companies using overseas support agents seem to respond in a more timely fashion. Also, it is rare to have an issue resolved on first contact.
  • Context for the reports/metrics - It is easy to look at data but interpret it wrong because you aren't really looking at the right metrics or the right data points.
Elizabeth Gross profile photo
  • DOMO lacks more advanced Admin functions for managing data sets, calculations, users, etc.
  • DOMO needs to improve their data upload application, used to pull data from on prem data sources and upload to the DOMO cloud. It lacks functions to manage a large number of jobs and needs a better scheduling tool.
  • DOMO has a mobile app, that is pretty good, but certain types of cards and features are not supported in the app. This creates extra work and is a drag on the user experience.
Alan Strutz profile photo

Likelihood to Renew

Adobe Analytics9.8
Based on 29 answers
I don't make this decision, so this is my estimation - Analytics meets most of our needs, and switching to another platform would not be technically feasible.
No photo available
Domo8.0
Based on 2 answers
Domo is a great up-and-coming product. There are many fantastic features that are extremely compelling to our end users, which makes Domo a great fit for our organization. As with many BI tools, there are items on the wish list that could make implementation, administration and usage easier, but I believe these will be addressed over time as the product matures and evolves. The overall concept and approach of this solution has definitely raised the bar in this area of expertise and I would like to see things advance in giving the enterprise tools that will make decision making easier and more robust in the future.
John Orate profile photo

Usability

Adobe Analytics6.8
Based on 9 answers
The user interface and business facing side is incredibly powerful and useful, the back end can be a pain point for many.
Jonathon Frampton profile photo
Domo9.1
Based on 2 answers
A business management platform has to be flexible to provide solutions for customers from any business environment, but that flexibility has to be delivered without requiring complex business process re-engineering and massive data conversion efforts. Domo’s web-based architecture and wealth of connectivity options allow rapid setup for any business. If your marketing company is wrestling with channel return on investment or your educational organization is drowning in data, Domo has the tools and capability to use your data and turn it into something useful for you
Justin Mohlenhoff profile photo

Reliability and Availability

Adobe Analytics9.0
Based on 5 answers
I have never experienced downtime with this product
Nicholas Dragon profile photo
No score
No answers yet
No answers on this topic

Performance

Adobe Analytics8.5
Based on 4 answers
The speed with which visualizations and data sets are returned within the tool and or data warehouse can be dissapointing.
Jonathon Frampton profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Analytics5.7
Based on 9 answers
Customer service has always been the Achilles heel for this product. Support is often slow to respond, if at all. Account management has seemed to get better recently.
No photo available
Domo9.0
Based on 1 answer
Because support has been really good.
Jesse Mauser profile photo

In-Person Training

Adobe Analytics3.6
Based on 3 answers
It was a one-day training several years ago that cost the organization several thousand dollars. There were only about 10 people in the training class. Adobe tried to cram so much information into that one-day class that none of our users felt like they really learned anything helpful from the experience. Follow-up training is too expensive
Nicholas Dragon profile photo
No score
No answers yet
No answers on this topic

Online Training

Adobe Analytics8.0
Based on 4 answers
The online training for Adobe SiteCatalyst consists of short product videos. These are ok, but only go so far. For a while Adobe charged a fee for this, but recently made these available for free. There are many great blog posts that help users learn how to apply the product as well.
No photo available
No score
No answers yet
No answers on this topic

Implementation

Adobe Analytics8.0
Based on 7 answers
The success of implementations depend primarily on the solution design, and also on the ability to work with developers to get the solution implemented correctly. This is not an aspect of the product per se.
No photo available
Domo7.0
Based on 1 answer
It was a breeze. We had it implemented and were using it in production within weeks. Even before the POC was schedule to end.
Jesse Mauser profile photo

Alternatives Considered

Google Analytics has a less steep learning curve. The visualization tools are better. The dashboards are more configurable.
Kevin Yip profile photo
The software also stands out for its collaborative nature. It can integrate with different datasets, including social media, spreadsheets, and most enterprise business systems.Domo is positioned as a self-service BI tool for varied user types, from the department staff to the tech engineer. As such, it is easy to use and is conveniently accessible via a single dashboard. It is also useful for users that demand real-time insights.
Justin Mohlenhoff profile photo

Return on Investment

  • Allows us to put more resources into the pages that are getting used most
  • Helps us to pinpoint pain points in the user journey and then fix them, so users find what they want and then buy more products
  • Helps explain the effectiveness of a project with real data, which helps determine ROI
No photo available
  • It has helped us reduce the time needed to create reports
  • It helps us improve our efficiency with PPC spending
  • It has helped us improve our organic optimization
Tim Madel profile photo

Screenshots

Adobe Analytics

Pricing Details

Adobe Analytics

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Adobe Analytics More Information

Domo

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Domo More Information