What users are saying about

Adobe Analytics

Top Rated
399 Ratings

Domo

Top Rated
76 Ratings

Adobe Analytics

Top Rated
399 Ratings
Score 7.6 out of 101

Domo

Top Rated
76 Ratings
Score 8.3 out of 101

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Likelihood to Recommend

Adobe Analytics

Adobe Analytics is great for customizing once you get used to the bogged down UI and the unhelpful location of items. we've used it to mimic paywall systems of costly companies. We have base reports set up to manage our paywalls set up in Adobe and they work great. But getting at the minute data is where the issue comes in and the add-ons are needed.
Nathan Collins profile photo

Domo

Domo works well for:
  • Centralizing data/insights from disparate variety of data sources.
  • Collaboration between users, including across different departments.
  • Self service analysis, slice & dice, for business users.
  • Sharing of insights within the organization.
  • Discussion on data itself. Every single page & card has dedicated chat channel.
  • Insights consumption on the go. Domo's mobile app is best.
  • Alerts on key metrics. Domo supports alerts into SMS, mobile app notifications, emails.
  • Joining different datasets from various data sources allowing wider perspective on insights. And this is very user friendly for business users to do this themselves.
  • Able to connect to hundreds types of data sources, from databases to web cloud apps.
  • Handling large datasets. Our largest datasets are in the range of hundreds of million rows.
Domo doesn't work well for:
  • Live queries analysis. There are many better tools for this purpose, Domo currently requires import of data first before analysis can be done.
  • Ad-hoc exploratory analysis where dataset needed is not yet fixed/clear.
  • Navigating plethora of data. Domo needs to come up with Data Catalog as a feature.
  • Advanced visualizations.
Ainun Najib profile photo

Feature Rating Comparison

BI Standard Reporting

Adobe Analytics
Domo
8.0
Pixel Perfect reports
Adobe Analytics
Domo
8.0
Customizable dashboards
Adobe Analytics
Domo
8.3
Report Formatting Templates
Adobe Analytics
Domo
7.6

Ad-hoc Reporting

Adobe Analytics
Domo
8.6
Drill-down analysis
Adobe Analytics
Domo
9.0
Formatting capabilities
Adobe Analytics
Domo
8.2
Integration with R or other statistical packages
Adobe Analytics
Domo
9.0
Report sharing and collaboration
Adobe Analytics
Domo
8.1

Report Output and Scheduling

Adobe Analytics
Domo
8.1
Publish to Web
Adobe Analytics
Domo
8.4
Publish to PDF
Adobe Analytics
Domo
8.6
Report Versioning
Adobe Analytics
Domo
7.0
Report Delivery Scheduling
Adobe Analytics
Domo
8.3

Data Discovery and Visualization

Adobe Analytics
Domo
7.6
Pre-built visualization formats (heatmaps, scatter plots etc.)
Adobe Analytics
Domo
8.8
Location Analytics / Geographic Visualization
Adobe Analytics
Domo
7.2
Predictive Analytics
Adobe Analytics
Domo
7.0

Access Control and Security

Adobe Analytics
Domo
8.8
Multi-User Support (named login)
Adobe Analytics
Domo
8.8
Role-Based Security Model
Adobe Analytics
Domo
8.4
Multiple Access Permission Levels (Create, Read, Delete)
Adobe Analytics
Domo
8.1
Single Sign-On (SSO)
Adobe Analytics
Domo
10.0

Mobile Capabilities

Adobe Analytics
Domo
9.3
Responsive Design for Web Access
Adobe Analytics
Domo
9.3
Dedicated iOS Application
Adobe Analytics
Domo
9.0
Dedicated Android Application
Adobe Analytics
Domo
10.0
Dashboard / Report / Visualization Interactivity on Mobile
Adobe Analytics
Domo
9.0

Application Program Interfaces (APIs) / Embedding

Adobe Analytics
Domo
7.7
REST API
Adobe Analytics
Domo
8.0
Javascript API
Adobe Analytics
Domo
8.0
iFrames
Adobe Analytics
Domo
8.0
Java API
Adobe Analytics
Domo
8.0
Themeable User Interface (UI)
Adobe Analytics
Domo
7.0
Customizable Platform (Open Source)
Adobe Analytics
Domo
7.0

Pros

  • Adobe Analytics is a popular tool and seamless connections to popular analytic tools such as Microsoft Power BI.
  • Adobe Analytics internal reporting tool is top notch.
  • Adobe Analytics has always provided us really strong customer support.
Nathan Collins profile photo
  • There are tons of connectors built for applications from Microsoft Access to social media accounts. You can pretty much connect anything to Domo via a connector or ODBC connection.
  • Easy for users to find the data they are looking for. From being able to create custom pages for departments/users to search functionality, Domo makes it super easy to find the data you are looking for.
  • Creating the 'cards' is easy. Once a dataset is created, visualizing your data is drag and drop.
No photo available

Cons

  • The navigation, especially the left nav, has always been confusing, especially for new users. It has improved A LOT over the last few years, but there's still lots of room for improvement.
  • The charts are never good, it's really hard to get an out-of-the-box chart on Analytics that actually makes sense.
  • Account switching through marketing cloud is still a little buggy sometimes.
Thais Guimaraes, OMCP profile photo
  • The workbench tool is great but can be quirky when copying an SQL query that created an SQL developer. It seems to find invalid characters when there aren't any.
  • It lacks built-in reports that can be used to manage the datasets and cards within Domo.
  • Lots of connectors that are great, but the ones for Oracle and Access don't seem to work the best. An ODBC connection is the best way to connect those to Domo.
No photo available

Likelihood to Renew

Adobe Analytics9.8
Based on 29 answers
  • New pricing models are very expensive compared to old pricing model, even though it includes several additional tools, most of which seem to be beneficial
  • Horrible support experience despite working with escalation teams to try and resolve
  • Several bugs in recent releases which remain unresolved for many months at a time
Ahmad Rahman profile photo
Domo8.0
Based on 2 answers
Domo is a great up-and-coming product. There are many fantastic features that are extremely compelling to our end users, which makes Domo a great fit for our organization. As with many BI tools, there are items on the wish list that could make implementation, administration and usage easier, but I believe these will be addressed over time as the product matures and evolves. The overall concept and approach of this solution has definitely raised the bar in this area of expertise and I would like to see things advance in giving the enterprise tools that will make decision making easier and more robust in the future.
John Orate profile photo

Usability

Adobe Analytics6.8
Based on 9 answers
Again, learning how to use the system is difficult. It is nearly unusable if you haven't received training, and training from Adobe is EXTREMELY expensive
Nicholas Dragon profile photo
Domo9.2
Based on 2 answers
A business management platform has to be flexible to provide solutions for customers from any business environment, but that flexibility has to be delivered without requiring complex business process re-engineering and massive data conversion efforts. Domo’s web-based architecture and wealth of connectivity options allow rapid setup for any business. If your marketing company is wrestling with channel return on investment or your educational organization is drowning in data, Domo has the tools and capability to use your data and turn it into something useful for you
Justin Mohlenhoff profile photo

Reliability and Availability

Adobe Analytics9.0
Based on 5 answers
Adobe SiteCatalyst has a good up-time track record, but there are cases in which the interface reports a "Network Acceleration" issue, which can be frustrating. There are also times when data can be "latent" for customers, but most of these cases are due to spikes in traffic or temporary server issues.
No photo available
No score
No answers yet
No answers on this topic

Performance

Adobe Analytics8.5
Based on 4 answers
For the most part, Adobe SiteCatalyst reports work ok, but there are cases in which reports take a long time to return. These cases are usually when too much data has been stored in Conversion Variables (eVars).
No photo available
No score
No answers yet
No answers on this topic

Support

Adobe Analytics5.7
Based on 9 answers
Customer service has always been the Achilles heel for this product. Support is often slow to respond, if at all. Account management has seemed to get better recently.
No photo available
Domo9.0
Based on 1 answer
Because support has been really good.
Jesse Mauser profile photo

In-Person Training

Adobe Analytics3.6
Based on 3 answers
Myself and others have found the in-person training ok, but not outstanding. Trainers are good at explaining how to use the product features, but sometimes lack "real-world" experience on how to use the product as they are people who have often not previously been web analysts. There is also a shortcoming in company-provided training on advanced uses of the product. The implementation training is very good.
No photo available
No score
No answers yet
No answers on this topic

Online Training

Adobe Analytics8.0
Based on 4 answers
The online training for Adobe SiteCatalyst consists of short product videos. These are ok, but only go so far. For a while Adobe charged a fee for this, but recently made these available for free. There are many great blog posts that help users learn how to apply the product as well.
No photo available
No score
No answers yet
No answers on this topic

Implementation

Adobe Analytics8.0
Based on 7 answers
The success of implementations depend primarily on the solution design, and also on the ability to work with developers to get the solution implemented correctly. This is not an aspect of the product per se.
No photo available
Domo7.0
Based on 1 answer
It was a breeze. We had it implemented and were using it in production within weeks. Even before the POC was schedule to end.
Jesse Mauser profile photo

Breadth of Deployment

No answers on this topic
We have a broad audience on the Salesforce.com platform. This includes Executives (C-Level), Sales Teams (both inside and outside sales), Product and Promotional Marketing, and IT administration. The tool is used mainly by our World WideSales teams, as it is used for viewing metrics and other KPI type information that will assist our team in analyzing business trends that will make the sales opportunity process more streamlined and robust.
John Orate profile photo

Alternatives Considered

Adobe Analytics is used in conjunction with Tealeaf and Splunk in my organization, with each having its specific use cases because of the different strengths and weaknesses. Adobe Analytics wasn't actually chosen by my organization, but rather it's what all the various lines of business use at my company so we want to all use a similar, consistent tool.
Albert Ihm profile photo
Low total cost of ownership, quick time to market, low maintenance footprint, enables business users to fish for the [data[ themselves, provides a single version of the truth on a single platform, enables access to cloud-hosted data and internally hosted data, mobile enabled, collaboration/workflow through Domo Buzz, and predictive analytics/machine learning.
Matthew March profile photo

Collaboration and Sharing

No score
No answers yet
No answers on this topic
Domo8.4
Based on 24 answers
Domo provides nice data access control: each dashboard and data-set can be shared for certain users. On each chart, people who have already viewed the charts are showed, and their recent activities can be viewed on the profile. It helps us to know whether our reports are already viewed by the business users or not. Users can directly put comments on each chart, and discuss it on the go.
No photo available

Data Integration

No score
No answers yet
No answers on this topic
Domo8.6
Based on 24 answers
I haven't combined different data sources on Domo, but I believe it can be done easily using Magic ETL feature. I find some problems on data imports from Treasure Data, which is one of the main data storage products used in our company.
No photo available

Return on Investment

  • We were able to identify that the number one reason that users visited our site for wasn't being properly taken care of and we were able to increase significantly the usage our our internet banking after improving this experience.
  • We could identify that customers were getting lost after being prompted to log in to complete a transaction from our marketing pages and were able to fix that, increasing online sales for our most profitable products.
Thais Guimaraes, OMCP profile photo
  • It has helped us reduce the time needed to create reports
  • It helps us improve our efficiency with PPC spending
  • It has helped us improve our organic optimization
Tim Madel profile photo

Screenshots

Adobe Analytics

Pricing Details

Adobe Analytics

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Adobe Analytics More Information

Domo

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Domo More Information