Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Connect
Score 6.9 out of 10
N/A
Adobe Connect is a web conferencing platform that enables users to create presentations, online training materials, and learning modules. The product is entirely Adobe Flash-based and has several add-ons for customizing its software to suit each users’ unique needs.
$50
per host/per month
Adobe Workfront
Score 8.2 out of 10
N/A
Adobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms, as well as resource allocation, automation, and agile workflow.N/A
Zoom Workplace
Score 8.4 out of 10
N/A
Zoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.
$16.99
per month per user
Pricing
Adobe ConnectAdobe WorkfrontZoom Workplace
Editions & Modules
Meetings
$50
per host/per month
Webinars & Learning
$130
per host/per month
Small Meetings
Free
Forever free for up to 3 participants
No answers on this topic
Add-On Zoom Translated Captions
$5
per month per license
Pro
$16.99
per month per user
Business
$21.99
per month per user
Add-On - Conference Room Connector
$499
per year
Basic
Free
Enterprise
Custom
Add-On - Zoom Whiteboard
starting at $2.49
per month per user
Add-On - Large Meetings
starting at $600
per year
Add-On - Cloud Storage
starting at $120
per year
Add-On Audio Conferencing
starting at $1200
per year
Add-On Zoom Phone Power Pack
Starting at $300
per year per user
Add-On - Quality of Service Subscription
Contact Sales
Offerings
Pricing Offerings
Adobe ConnectAdobe WorkfrontZoom Workplace
Free Trial
YesNoYes
Free/Freemium Version
NoNoYes
Premium Consulting/Integration Services
NoYesYes
Entry-level Setup FeeNo setup feeOptionalNo setup fee
Additional DetailsDiscount available for annual billing.
More Pricing Information
Community Pulse
Adobe ConnectAdobe WorkfrontZoom Workplace
Considered Multiple Products
Adobe Connect
Chose Adobe Connect
There is no doubt that Adobe Connect is far and above the best platform for training. Its complexity is overshadowed by the benefits it offers. Two examples are multiple chats and polls at the same time make the learning experience better for the learner.
Chose Adobe Connect
Adobe connect is cheaper than Zoom. There are so many features like multiple hosts and presenters who can collectively take over the meetings. You can also create polls or questionnaires in the form of quizzes. There is also a chat option. User engagement can easily be figured …
Chose Adobe Connect
I prefer Adobe Connect's slide sharing and recording/playback features to either Zoom or GoToMeeting(GTM). GTM is good for meetings where the majority of the group is onsite and needs to conference in only a few remote participants, and Zoom is great for video chats. It's …
Chose Adobe Connect
Actually, it was the other way around....we were using Adobe Connect, company-wide, then switched over to Zoom, mostly, I think, as a cost-cutting measure. But some Learning & Development folks campaigned to be allowed to retain some Adobe Connect licenses (for example, one L&D …
Chose Adobe Connect
We were on both GoTo platforms, when it was decided to move to Adobe Connect. Due to the audio access challenges and lackluster customer support, we decided to stay with GoTo webinar.
Chose Adobe Connect
It has some better features and some not so good qualities that makes it not exactly the product of choice. Most of our meetings involve 5-15 participants, so it doesn't always work for our situation.
Adobe Workfront

No answer on this topic

Zoom Workplace
Chose Zoom Workplace
I've have deep experience with Polycom and Cisco video conferencing products. I consider Zoom to be far superior. I also have deep experience with Adobe Connect. I consider Zoom to be far superior. I also have experience with Skype for Business. I consider Zoom to be far …
Chose Zoom Workplace
Zoom is much easier to use than WebEx at the time. Skype is annoying and did not allow for group connections or recording. Adobe Connect uses Flash and requires more administrative oversight. Zoom just works!
Chose Zoom Workplace
Zoom is the perfect blend of ease of use, smart technology and performance, cost-effectiveness, and features. When we started with it two years ago, it was still something of a promising startup. They've gone from that to a Gartner-recognized industry leader in a very short …
Chose Zoom Workplace
Zoom may not have as many tools as Adobe Connect, but to have a product like Zoom be simple to use with less complications of platform or browser compatibility, there was no question why we went to Zoom. Setting up a Zoom meeting is straightforward and the quality of the …
Chose Zoom Workplace
Zoom is superior in cost, user-ability, connectivity, as well as audio and visual quality. Skype for Business is complete garbage and Adobe Connect is very rigid and convoluted to use.
Chose Zoom Workplace
While Zoom doesn't have all the webinar features of Adobe Connect, the reliability and stability of the system and the advanced features make it a very easy choice. Long-term it feels like it will a much easier to support system that users enjoy using and does not cause issues …
Chose Zoom Workplace
I only use this platform if the client forces me to. It has a complicated user interface. With Zoom I can facilitate easily and be the producer, switching people into rooms, monitoring chat, request emoticons. Not with Adobe Connect. It's not as simple and clear to use. …
Chose Zoom Workplace
Compared to its competitors, Zoom is more cost-effective, as well as simpler to install and use. It's also more reliable, as Google Meet's call quality has been poor for meetings larger than one-on-one. Even Microsoft Teams has a Zoom plug-in for teams to use. I chose Zoom, so …
Chose Zoom Workplace
There is no comparison. Zoom excels at ease of use, engagement, connectivity and simplicity. We simply could not find or justify continuing working with other solutions as they are more expensive, offer less features and are sometimes restrictive at integrating additional …
Chose Zoom Workplace
Much more user friendly!
Chose Zoom Workplace
There are a lot of options, both paid and free. I prefer Zoom over others because the software is very intuitive. I rarely have teammates or clients complain about using the software. I like being able to record the sessions so I can refer back to them when working up proposals …
Chose Zoom Workplace
Zoom's screen sharing feature allowed us to shift gears on the fly without uploading documents ahead of time like on Blackboard. This saves our teachers and therapists tons of time!
Chose Zoom Workplace
Better audio and video quality. Tolerant to low bandwidth consumes fewer computer resources than other solutions. Computer audio connection is a better capability to connect on the go. iPhone and Android app local and cloud recording are the best you can do, you can use Skype, …
Chose Zoom Workplace
Zoom is much more streamlined. Easier to log in and doesn’t hog as much memory or bandwidth.
Chose Zoom Workplace
By far the greatest advantage using Zoom vs Adobe Connect has been the quality of the audio. We have experienced significant loss of audio quality in video conferencing through Adobe Connect. It has necessitated using the Video features of Adobe Connect and using dial-in audio …
Chose Zoom Workplace
We tested many of the competitors and found that Zoom had all the options we wanted, better video quality, great pricing and was extremely user friendly.
Features
Adobe ConnectAdobe WorkfrontZoom Workplace
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Adobe Connect
7.7
66 Ratings
3% below category average
Adobe Workfront
-
Ratings
Zoom Workplace
8.4
1005 Ratings
1% above category average
High quality audio8.065 Ratings00 Ratings8.7997 Ratings
High quality video7.065 Ratings00 Ratings8.8996 Ratings
Low bandwidth requirements6.855 Ratings00 Ratings00 Ratings
Mobile support9.042 Ratings00 Ratings00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Adobe Connect
7.5
65 Ratings
5% below category average
Adobe Workfront
-
Ratings
Zoom Workplace
8.6
1004 Ratings
2% above category average
Desktop sharing7.065 Ratings00 Ratings9.31003 Ratings
Whiteboards8.055 Ratings00 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Adobe Connect
5.6
66 Ratings
37% below category average
Adobe Workfront
-
Ratings
Zoom Workplace
8.6
1010 Ratings
3% above category average
Calendar integration6.042 Ratings00 Ratings8.8922 Ratings
Meeting initiation5.057 Ratings00 Ratings9.1984 Ratings
Integrates with social media4.029 Ratings00 Ratings00 Ratings
Record meetings / events6.061 Ratings00 Ratings9.1959 Ratings
Slideshows7.052 Ratings00 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Adobe Connect
6.7
65 Ratings
19% below category average
Adobe Workfront
-
Ratings
Zoom Workplace
8.4
873 Ratings
3% above category average
Live chat7.063 Ratings00 Ratings9.0855 Ratings
Audience polling7.056 Ratings00 Ratings00 Ratings
Q&A6.053 Ratings00 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Adobe Connect
8.4
61 Ratings
5% above category average
Adobe Workfront
-
Ratings
Zoom Workplace
8.8
863 Ratings
12% above category average
User authentication7.953 Ratings00 Ratings8.8757 Ratings
Participant roles & permissions8.061 Ratings00 Ratings8.6828 Ratings
Confidential attendee list9.348 Ratings00 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Adobe Connect
6.5
1 Ratings
14% below category average
Adobe Workfront
-
Ratings
Zoom Workplace
-
Ratings
Video conferencing8.01 Ratings00 Ratings00 Ratings
Audio conferencing7.01 Ratings00 Ratings00 Ratings
Video screen sharing8.01 Ratings00 Ratings00 Ratings
Instant messaging3.01 Ratings00 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Adobe Connect
-
Ratings
Adobe Workfront
7.3
418 Ratings
6% below category average
Zoom Workplace
-
Ratings
Task Management00 Ratings8.6417 Ratings00 Ratings
Resource Management00 Ratings7.4375 Ratings00 Ratings
Gantt Charts00 Ratings6.5330 Ratings00 Ratings
Scheduling00 Ratings8.0369 Ratings00 Ratings
Workflow Automation00 Ratings7.6376 Ratings00 Ratings
Team Collaboration00 Ratings8.1399 Ratings00 Ratings
Support for Agile Methodology00 Ratings6.8271 Ratings00 Ratings
Support for Waterfall Methodology00 Ratings7.2279 Ratings00 Ratings
Document Management00 Ratings7.4377 Ratings00 Ratings
Email integration00 Ratings7.3319 Ratings00 Ratings
Mobile Access00 Ratings5.8309 Ratings00 Ratings
Timesheet Tracking00 Ratings7.7295 Ratings00 Ratings
Change request and Case Management00 Ratings7.3297 Ratings00 Ratings
Budget and Expense Management00 Ratings7.0255 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Adobe Connect
-
Ratings
Adobe Workfront
6.3
240 Ratings
21% below category average
Zoom Workplace
-
Ratings
Quotes/estimates00 Ratings6.5133 Ratings00 Ratings
Invoicing00 Ratings6.1115 Ratings00 Ratings
Project & financial reporting00 Ratings6.6230 Ratings00 Ratings
Integration with accounting software00 Ratings5.8103 Ratings00 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Adobe Connect
-
Ratings
Adobe Workfront
-
Ratings
Zoom Workplace
7.9
237 Ratings
5% below category average
Hosted PBX00 Ratings00 Ratings8.0115 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings00 Ratings7.7141 Ratings
Directory of employee names00 Ratings00 Ratings8.2220 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Adobe Connect
-
Ratings
Adobe Workfront
-
Ratings
Zoom Workplace
8.0
266 Ratings
5% below category average
Answering rules00 Ratings00 Ratings8.5194 Ratings
Call recording00 Ratings00 Ratings8.6243 Ratings
Call park00 Ratings00 Ratings7.7151 Ratings
Call screening00 Ratings00 Ratings7.8168 Ratings
Message alerts00 Ratings00 Ratings8.0212 Ratings
Business SMS/External Messaging00 Ratings00 Ratings8.0135 Ratings
Voicemail Transcription00 Ratings00 Ratings7.7186 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Adobe Connect
-
Ratings
Adobe Workfront
-
Ratings
Zoom Workplace
8.7
294 Ratings
1% above category average
Mobile app for iOS00 Ratings00 Ratings8.6260 Ratings
Mobile app for Android00 Ratings00 Ratings8.8180 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
Adobe Connect
-
Ratings
Adobe Workfront
-
Ratings
Zoom Workplace
8.5
251 Ratings
3% above category average
Centralized communications management00 Ratings00 Ratings8.7201 Ratings
Team messaging00 Ratings00 Ratings8.6217 Ratings
Team document sharing00 Ratings00 Ratings8.4194 Ratings
Call and meeting analytics00 Ratings00 Ratings8.3204 Ratings
Best Alternatives
Adobe ConnectAdobe WorkfrontZoom Workplace
Small Businesses
Intermedia AnyMeeting Pro
Intermedia AnyMeeting Pro
Score 7.1 out of 10
Stackby
Stackby
Score 8.9 out of 10
Broadvoice | GoContact
Broadvoice | GoContact
Score 9.2 out of 10
Medium-sized Companies
JioMeet
JioMeet
Score 9.8 out of 10
InEight
InEight
Score 8.3 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
Enterprises
Webex Meetings
Webex Meetings
Score 8.7 out of 10
InEight
InEight
Score 8.3 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
Adobe ConnectAdobe WorkfrontZoom Workplace
Likelihood to Recommend
5.5
(94 ratings)
8.3
(380 ratings)
8.8
(1019 ratings)
Likelihood to Renew
10.0
(27 ratings)
6.0
(61 ratings)
7.7
(25 ratings)
Usability
8.5
(38 ratings)
6.4
(19 ratings)
8.8
(45 ratings)
Availability
5.5
(1 ratings)
9.1
(9 ratings)
9.1
(2 ratings)
Performance
-
(0 ratings)
9.1
(4 ratings)
9.0
(3 ratings)
Support Rating
7.5
(31 ratings)
10.0
(12 ratings)
6.2
(46 ratings)
In-Person Training
-
(0 ratings)
5.0
(1 ratings)
9.1
(1 ratings)
Online Training
7.5
(2 ratings)
8.9
(4 ratings)
-
(0 ratings)
Implementation Rating
7.9
(4 ratings)
8.3
(10 ratings)
6.3
(11 ratings)
Configurability
-
(0 ratings)
5.0
(1 ratings)
9.1
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
10.0
(1 ratings)
8.0
(13 ratings)
Ease of integration
-
(0 ratings)
1.0
(1 ratings)
7.3
(2 ratings)
Product Scalability
5.0
(1 ratings)
8.2
(3 ratings)
9.7
(3 ratings)
Professional Services
-
(0 ratings)
-
(0 ratings)
9.2
(8 ratings)
Vendor post-sale
-
(0 ratings)
1.0
(1 ratings)
9.1
(2 ratings)
Vendor pre-sale
-
(0 ratings)
1.0
(1 ratings)
7.3
(2 ratings)
User Testimonials
Adobe ConnectAdobe WorkfrontZoom Workplace
Likelihood to Recommend
Adobe
Adobe Connect is wonderful for repeatable branded learning experiences or webinars. They allow for creating an event with a series of similar layouts. The ability to alter these are easy, and duplicating layouts makes for fast alterations. Changing between layouts also creates visual interest as learners see things shift. Adobe Connect also is great for accessibility, the captions allow for resizing and placing the captions in various sections. The recordings also can have a searchable transcript to get to the information you want fast. Adobe Connect allows for running fun games/events as well, there are lots of apps that make the experience unique, and allows for managing content on screen as you'd like.
Read full review
Adobe
It works super well for creative brief intake and brand reviews. It took us more time than I'm willing to admit to get it all set up, but for our limited use case, it's working very well now. I'm not sure where it wouldn't be a good fit, honestly. As a newer user, it's still something I'm getting to know and learn.
Read full review
Zoom
Zoom Workplace is ideal for many businesses, more so because it saves money by uniting different functionalities into one app - meetings, messaging, phone, and scheduling. The tool keeps teams connected thanks to the amazing collaboration and communication features. In addition, Zoom Workplace is helpful for businesses with a hybrid team, thanks to its effortless connections.
Read full review
Pros
Adobe
  • It's a quick method to exchange files, file, documents, and videos from a web app. Real-time conversation, and screen-sharing are all supported. It has a highly user-friendly interface. It is really simple to assist the teams.
  • Even team engagements is beneficial since it allows them to share their expertise with others, and the big benefit is the security of the rooms' access is fairly simple to manage.
  • The interface, which include features like notes, chat, pods, etc. When we're trying to gather rapid and exact information, simplify our work as much as possible.
  • Adobe Connect's features since they allow team members to express their ideas during meetings without causing disruptions, thereby bypassing the current international boundary of distance.
Read full review
Adobe
  • Fosters communication between team members.
  • Serves as a virtual "to do list" for me personally - I can track where I am with projects and what there is left to do, and when it's completed.
  • Sharing documents between team members that can be updated.
Read full review
Zoom
  • It offers amazing unified collaboration features, including Zoom whiteboard, Zoom team chat, and integrated mail and calendar.
  • Zoom is a great meeting solution, with features like smart recording, breakout rooms, and personalized video and audio, making it a functional business meeting tool.
  • It is equipped with amazing AI features that help summarize meetings, generate content, and provide quick catch-up, allowing one to ask AI questions without interrupting meetings.
Read full review
Cons
Adobe
  • Nonetheless, Adobe Connect lacks the engagement monitoring, which can be critical for the management to oversee.
  • Besides, Adobe Connect has no certification management, which is essential in the current education or training field.
  • Lastly, Adobe Connect has no offline editing tool, hence, when the internet connection is not there, many things can not be conducted effectively.
Read full review
Adobe
  • Provide additional free training demonstrations
  • Allow more customization for hide unused tools
  • Allow nonusers to add requests, our organization has no need to add all 10,000+ team members to Adobe Workfront, but would like them to be able to send requests to our team
Read full review
Zoom
  • I don't think there is any malfunction in their solution; it's extremely convenient to use, be it creating a meeting invite, adding people, sending any extra stuff to them. It's quick, and this is the only tool that works seamlessly even on Androids.
Read full review
Likelihood to Renew
Adobe
The longer you use Adobe Connect, the longer you are likely to use it. Because you can build more and more resources over time, creating rooms that you re-use, recorded content you can repurpose, and tools that form the basis of ever increasing productivity, the more you use Connect, the more productive you become. Unlike competing products where, with every meeting you essentially start over -- setting up your resources for each meeting -- in my Connect rooms, I have highly tuned tools to accomplish my knowledge transfer goals. When I want to conduct another session - I send a link out to the appropriate room and instantly we are all focusing on getting a job done together. This ability of Adobe Connect to make you productive at an ever quickening rate is a competitive advantage
Read full review
Adobe
Workfront is sometimes a bit clunky to use, but overall it works well for our teams when it comes to project management and collaboration across multiple, involved teams. It also has flexibility that allows us to adapt it to diverse use cases, some of which aren't necessarily always the first things that one would think of using workfront for.
Read full review
Zoom
We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
Read full review
Usability
Adobe
I gave it a 6 because it does have lots of functionality, has a strong brand and reputation following, etc. but it does have its glitches and experiences with low bandwidth issues. I believe it has more features than my organization fully leverages, so some of those pieces haven't been explored yet. But there are opportunities for improvement in their online resource support, stability at high usages as well.
Read full review
Adobe
Workfront is overly complex, but it is functional as a tool to keep track of projects. It is a shame that sometimes it takes a lot of clicks to find anything. Workfront is slowly modernizing its interface but at the same time, hides certain information away thus making the experience feels worse.
Read full review
Zoom
Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
Read full review
Reliability and Availability
Adobe
No answers on this topic
Adobe
Maintenance is required, but usually after work hours, Some days the proofing tool function is not operational, but this is a new function of the tool that WF is working out. the kinks on. Chrome is the best browser to use the system in and we find Firefox and Explorer lose some view functionality - Gantt Chart, Resource Grid
Read full review
Zoom
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
Read full review
Performance
Adobe
No answers on this topic
Adobe
I think overall, Adobe Workfront performs well. There have been some times when it doesn't load or run as quickly as our team would like. This is frustrating when it is such a crucial tool that our team utilizes on a daily basis. It can show our workflow when it lags.
Read full review
Zoom
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
Read full review
Support Rating
Adobe
The customer support of Adobe connect is professional and well-skilled for resolving our minor and major issues. Moreover, it has almost all the features that will provide you a secure connection, with people across the world. Education institutes can also implement this software. On the basis of its quality and technology, I will surely advise you to try it once.
Read full review
Adobe
I know that this particular company has it's own Adobe Workfront employee that builds out things they need from the software, and meets with them regularly to troubleshoot. I'm not part of this process, but it's refreshing to see Adobe provide this level of customer service to people, and they're expedient.
Read full review
Zoom
Because I got a response right away, and was assigned one specific individual to work with me from the beginning to the resolution. I had an actual email address and direct contact with this person without having to start over and over every time I contacted Zoom - this singular individual remained attentive and was well informed on the subject matter and quite able to resolve my needs.
Read full review
In-Person Training
Adobe
No answers on this topic
Adobe
It was from my boss, not a rep from AtTask.
Read full review
Zoom
No answers on this topic
Online Training
Adobe
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
Read full review
Adobe
The training is very easy to use and you can simply choose the topics included in the course(s) that are most important to your training needs. After each training course, you are tested on what you have learned. If you need a refresher course, they provide Course Catalogs as well as instructor-led courses & workshops.
Read full review
Zoom
No answers on this topic
Implementation Rating
Adobe
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
Read full review
Adobe
Most people learn as you go, a lot of this stuff requires trial and error throughout so my suggestion is to provide as much information in the upfront and keep it as simple as possible. You can add other tools and features as you go but everyone should have the basics down so no bad habits can start to develop. Be persistent with everyone, and don't be afraid to correct and talk through steps again so everyone is on the same page
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Zoom
If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
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Alternatives Considered
Adobe
Actually, it was the other way around....we were using Adobe Connect, company-wide, then switched over to Zoom, mostly, I think, as a cost-cutting measure. But some Learning & Development folks campaigned to be allowed to retain some Adobe Connect licenses (for example, one L&D area had literally over 250 room layouts that their course facilitators could just jump into and use to deliver a course on short notice), which also allows some of us to continue to publish Presenter and Captivate modules to the Adobe server. (But, even those of us who still have Adobe Connect licenses use Zoom for most regular business meetings.)
Read full review
Adobe
Adobe Workfront blows the other systems out of the water. It just delivers more - out of the gate, and at every quarterly update. Innovation is top of mind, and meeting customers' needs is key. We have been extremely satisfied with Workfront and look forward to all the new features on the horizon, especially AI.
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Zoom
Teams do not stack up to Zoom at all. My clients use Teamas because it is a corporate policy, and they use it most of the time between employees of the same company. It makes sense for this, NOT for me. Every time a Teams meeting is launched, since I am not part of this company, the meeting is laborious, the interface is not as nice as Zoom's, sharing documents is more difficult, etc., etc. Zoom is superior to Teams in every way!!!
Read full review
Contract Terms and Pricing Model
Adobe
No answers on this topic
Adobe
As I stated earlier, I didn't have to pay for Workfront myself- I'm a user under a large organization. I know it's not cheap to implement, I don't know how the price scales for a small-business, but I do like the product enough that I'm going to look into it in the future for my own company.
Read full review
Zoom
The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.
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Scalability
Adobe
No answers on this topic
Adobe
Our organization has thousands of users that use Workfront and it seems to hold up very well. I have not encountered any issues using it and I think it makes it very easy for multiple people to be involved in a project and keep things organized and clear for everyone involved.
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Zoom
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
Read full review
Professional Services
Adobe
No answers on this topic
Adobe
No answers on this topic
Zoom
Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.
Read full review
Return on Investment
Adobe
  • Save on time - our instructors and people that use the platform can teach more classes and more often than in-person training and time traveling.
  • We cut down on spending. When we offer training using Connect - we do not have to spend on meals, hard copy materials, and reserving a venue to deliver training.
  • We increase our training sales significantly but offering Connect as an alternative - any unforeseen cancellations to a public class can result in transferring to a remote online Connected class.
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Adobe
  • Resource Management - Year over year, we were able to validate time and money saved by the implementation of Workfront by more than 2%, saving in non-working dollars and 9% savings in working media dollars.
  • Organization Restructuring and Automation- We also restructured our teams and implemented automation based on our analysis of how and what we spend our time on and the ROI for our respective business units.
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Zoom
  • We are still early in our adoption of Zoom Workplace for business, so we don't really have any data to show cost savings.
  • The ability to take a call summary or meeting summary and add it to our practice management system have been remarkable. It's a quick copy/paste and it's in the system. Prior to this, we would have to scan in notes and save them into the system, if it even got that far. Mostly, attorneys would be searching through legal pads for the notes of a previous meeting or phone call.
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ScreenShots

Adobe Workfront Screenshots

Screenshot of Tasks in Adobe WorkfrontScreenshot of Work Requests in Adobe WorkfrontScreenshot of Review Functionality in Adobe WorkfrontScreenshot of Adobe Workfront Planning

Zoom Workplace Screenshots

Screenshot of an example collaboration feature. These are used to:
Transcribe, summarize, and capture action items with AI Companion from your in-person meetings.
Improve visibility and alignment by sharing emails to chats
Elevate a chat to a meeting or phone call to get to resolution faster. 
Continue meeting conversations and easily access shared information in Team Chat.Screenshot of an example of Zoom's productivity features. These features are used to:
Improve productivity across teams, locations, and time zones.
Organize project deliverables and assets in a centralized, collaborative doc.
Collaborate and map out projects visually on a whiteboard.
Jumpstart brainstorming sessions using AI and templates.
Gather valuable team input for well-informed decision-making with surveys and polls.
Stay on top of action items surfaced from across Zoom Workplace.Screenshot of some additional collaboration features. These are used to:
Optimize office experiences and in-person time.
Make sure remote participants feel connected with what is going on in the room.
Collaborate across remote and in-person teams on a virtual whiteboard.
Easily know and identify who is in the room and who is speaking in a Zoom Room with smart name tags and smart speaker tags.Screenshot of an example of Zoom's AI companion. This feature is used to streamline communications, improve productivity, increase employee engagement, and optimize flexible work.Screenshot of additional AI Companion features. The tools is also used to:
Launch internal campaigns.
Deliver visually rich updates with live streams, billboards, and videos.
Ensure critical comms are never missed with read receipts.
Send updates to deskless workers with Workvivo TV and Chat.