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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Marketo Engage

    Score8 out of 10
    N/AAdobe Marketo Engage (acquired by Adobe in 2018) is a marketing automation platform whose basic features include email marketing, drip nurturing, landing pages, and lead scoring, but other editions offer additional advanced features. Typical customers are B2B firms with complex sales cycles.N/A

    Google Analytics

    Score8.3 out of 10
    N/AGoogle Analytics is perhaps the best-known web analytics product and, as a free product, it has massive adoption. Although it lacks some enterprise-level features compared to its competitors in the space, the launch of the paid Google Analytics Premium edition seems likely to close the gap.

    $0

    per month

    Pricing
    Adobe Marketo EngageGoogle Analytics
    Editions & Modules
    Growth
    Pricing based on database size.
    per month
    Select
    Pricing based on database size.
    per month
    Prime
    Pricing based on database size.
    per month
    Ultimate
    Pricing based on database size.
    per month
    Google Analytics 360
    150,000
    per year
    Google Analytics
    Free
    Offerings
    Pricing Offerings
    Adobe Marketo EngageGoogle Analytics
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Adobe Marketo EngageGoogle Analytics
    Considered Both Products
    Adobe
    Chose Adobe Marketo Engage
    At the end of the day, they all do the same thing. It's about how you utilize the features offered in the software and how they fit your business needs. Marketo is great for B2B marketing as it really understands the need to move customers from the beginning stages of buying …
    Incentivized
    Chose Adobe Marketo Engage
    Eloqua: Should be used when you are dealing with information from different platforms such as BO etc., I choose Marketo over it because it provides more flexibility and I can make changes specific to marketing initiatives easily without affecting my general structure.
    Aprimo: …
    Incentivized
    Chose Adobe Marketo Engage
    Marketo is best of breed. No surprise they rule the Gartner Magic Quandrant.
    Incentivized
    Chose Adobe Marketo Engage
    Marketo is much more robust. But it is more complex. HubSpot offers integration with google analytics, WordPress, a blog platform, etc. But it does not give you the rich nurture options that Marketo does, and their reporting is more simple.
    Incentivized
    Chose Adobe Marketo Engage
    Much easier to learn and use than Eloqua
    Incentivized
    Chose Adobe Marketo Engage
    Marketo is a leader when it comes to enterprise capability and overall usability. The power under the hood puts it way ahead of systems like Pardot and Act-On, and the user-friendly UI/UX puts it further than Eloqua. While all the platforms are similar, Marketo takes the cake …
    Incentivized
    Chose Adobe Marketo Engage
    Marketo brings the actions you want to execute into one place easily, on a lead level. While other tools may give you insights into snippets of a lead activity or even anonymized lead activity, the activity history on a lead in marketo is unmatched, when compared to any other …
    Incentivized
    Chose Adobe Marketo Engage
    We used Eloqua and switched to Marketo for its ease of use. We reviewed it against Pardot, but its Revenue Cycle Model, advanced analytics and Salesforce integration were superior.
    Chose Adobe Marketo Engage
    Marketo is much more advanced in lead nurturing. To me, HubSpot felt more like an advanced Google Analytics tool, while Marketo was a comprehensive marketing automation suite.
    Incentivized
    Chose Adobe Marketo Engage
    Eloqua, Pardot - We picked Marketo b/c of it's integration with SF, it's lead management tools, the features the system offered, and the price.
    Google
    Chose Google Analytics
    We started using it but haven't really explored it, used at a minimum.
    Incentivized
    Key User Insights
    Would buy again
    91%
    Would buy again
    283 Answers
    96%
    Would buy again
    101 Answers
    Delivers good value for the price
    92%
    Delivers good value for the price
    239 Answers
    100%
    Delivers good value for the price
    100 Answers
    Happy with the feature set
    91%
    Happy with the feature set
    291 Answers
    99%
    Happy with the feature set
    104 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    189 Answers
    97%
    Lived up to sales and marketing promises
    77 Answers
    Implementation went as expected
    91%
    Implementation went as expected
    174 Answers
    96%
    Implementation went as expected
    87 Answers
    Features
    Adobe Marketo EngageGoogle Analytics
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Adobe Marketo Engage and Google Analytics
    Feature
    Adobe Marketo Engage
    7.6
    1074 Ratings
    1% below category average
    Google Analytics
    -
    Ratings
    WYSIWYG email editor7.8976 Ratings00 Ratings
    Dynamic content7.3955 Ratings00 Ratings
    Ability to test dynamic content7.0927 Ratings00 Ratings
    Landing pages7.2995 Ratings00 Ratings
    A/B testing7.8979 Ratings00 Ratings
    Mobile optimization7.0939 Ratings00 Ratings
    Email deliverability reporting7.61037 Ratings00 Ratings
    List management8.51032 Ratings00 Ratings
    Triggered drip sequences8.5931 Ratings00 Ratings
    Lead Management
    Comparison of Lead Management features of Adobe Marketo Engage and Google Analytics
    Feature
    Adobe Marketo Engage
    8.2
    1036 Ratings
    5% above category average
    Google Analytics
    -
    Ratings
    Lead nurturing automation8.51009 Ratings00 Ratings
    Lead scoring and grading8.4985 Ratings00 Ratings
    Data quality management7.5983 Ratings00 Ratings
    Automated sales alerts and tasks7.8930 Ratings00 Ratings
    Lead segmentation and distribution8.954 Ratings00 Ratings
    Campaign Management
    Comparison of Campaign Management features of Adobe Marketo Engage and Google Analytics
    Feature
    Adobe Marketo Engage
    6.9
    962 Ratings
    7% below category average
    Google Analytics
    -
    Ratings
    Calendaring6.1785 Ratings00 Ratings
    Event/webinar marketing7.6918 Ratings00 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of Adobe Marketo Engage and Google Analytics
    Feature
    Adobe Marketo Engage
    6.8
    614 Ratings
    9% below category average
    Google Analytics
    -
    Ratings
    Social sharing and campaigns6.4606 Ratings00 Ratings
    Social profile integration7.2375 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Adobe Marketo Engage and Google Analytics
    Feature
    Adobe Marketo Engage
    6.5
    1036 Ratings
    12% below category average
    Google Analytics
    -
    Ratings
    Dashboards6.2978 Ratings00 Ratings
    Standard reports6.81018 Ratings00 Ratings
    Custom reports6.4962 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Adobe Marketo Engage and Google Analytics
    Feature
    Adobe Marketo Engage
    7.6
    1026 Ratings
    1% above category average
    Google Analytics
    -
    Ratings
    API7.9890 Ratings00 Ratings
    Role-based workflow & approvals7.4759 Ratings00 Ratings
    Customizability7.5908 Ratings00 Ratings
    Integration with Salesforce.com8.4883 Ratings00 Ratings
    Integration with Microsoft Dynamics CRM7.4316 Ratings00 Ratings
    Integration with SugarCRM6.5210 Ratings00 Ratings
    Third-party software integrations8.348 Ratings00 Ratings
    Web Analytics
    Comparison of Web Analytics features of Adobe Marketo Engage and Google Analytics
    Feature
    Adobe Marketo Engage
    -
    Ratings
    Google Analytics
    8.4
    11 Ratings
    4% above category average
    Lead Conversion Tracking00 Ratings8.210 Ratings
    Bounce Rate Measurement00 Ratings8.410 Ratings
    Device and Browser Reporting00 Ratings9.211 Ratings
    Pageview Tracking00 Ratings9.111 Ratings
    Event Tracking00 Ratings8.411 Ratings
    Reporting in real-time00 Ratings7.810 Ratings
    Referral Source Tracking00 Ratings8.610 Ratings
    Customizable Dashboards00 Ratings7.910 Ratings
    Best Alternatives
    Adobe Marketo EngageGoogle Analytics
    Small Businesses
    Vbout
    Score9.9 out of 10
    Matomo Analytics
    Score9 out of 10
    Medium-sized Companies
    Bloomreach
    Score9.2 out of 10
    Lead Forensics
    Score8.9 out of 10
    Enterprises
    Iterable
    Score8.2 out of 10
    Chartbeat
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Adobe Marketo EngageGoogle Analytics
    Likelihood to Recommend
    8.7
    (1244 ratings)
    8.5
    (193 ratings)
    Likelihood to Renew
    4.5
    (147 ratings)
    9.0
    (51 ratings)
    Usability
    5.0
    (99 ratings)
    7.4
    (19 ratings)
    Availability
    9.0
    (25 ratings)
    10.0
    (4 ratings)
    Performance
    9.0
    (30 ratings)
    10.0
    (2 ratings)
    Support Rating
    8.6
    (92 ratings)
    7.0
    (42 ratings)
    In-Person Training
    10.0
    (12 ratings)
    -
    (0 ratings)
    Online Training
    6.7
    (29 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    10.0
    (37 ratings)
    9.0
    (7 ratings)
    Configurability
    6.0
    (6 ratings)
    6.0
    (2 ratings)
    Contract Terms and Pricing Model
    7.9
    (4 ratings)
    -
    (0 ratings)
    Ease of integration
    1.1
    (9 ratings)
    10.0
    (1 ratings)
    Product Scalability
    7.0
    (10 ratings)
    10.0
    (2 ratings)
    Professional Services
    9.4
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (7 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    8.2
    (6 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Adobe Marketo EngageGoogle Analytics
    Likelihood to Recommend
    Adobe
    Adobe Marketo Engage is an excellent tool for hosting registration forms and sending out tokenized emails based on a particular person's information within your database. For example, if someone attends an event or webinar and indicates that they'd like to learn more about your product, then Adobe Marketo Engage can easily trigger a specific email template to that person that will be personalized with tokens about them. The pixel tracking that can be applied to any web page is also very helpful. If you want to focus on a more 1:1 type of follow up with a Lead, then the automated emails are not going to be as useful.
    Incentivized
    Read full review
    Google
    Google Analytics is particularly well suited for tracking and analyzing customer behavior on a grocery e-commerce platform. It provides a wealth of information about customer behavior, including what products are most popular, what pages are visited the most, and where customers are coming from. This information can help the platform optimize its website for better customer engagement and conversion rates. However, Google Analytics may not be the best tool for more advanced, granular analysis of customer behavior, such as tracking individual customer journeys or understanding customer motivations. In these cases, it may be more appropriate to use additional tools or solutions that provide deeper insights into customer behavior.
    Read full review
    Pros
    Adobe
    • Adobe Marketo Engage excels at automating complex marketing workflows and delivering personalized customer experiences at scale.
    • Adobe Marketo Engage enables marketers to create targeted campaigns, schedule automated email sequences, and personalize content based on user demographics and interactions, resulting in more relevant customer engagement.
    • Adobe Marketo Engage provides robust analytics and reporting, allowing teams to track campaign performance, monitor conversion rates, and measure return on investment(ROI).
    Read full review
    Google
    • Multiple reports to see website use and behavior
    • Allows you to customize reports with days, weeks, months, and years
    • You can build out a dashboard to easily view stats from multiple websites in one place
    • You can share analytics reports via the dashboard, automatically emailed PDFs or in other formats
    Incentivized
    Read full review
    Cons
    Adobe
    • The most important thing is the UI; it still looks very old and should be updated to meet current market design standards.
    • Admin Complexity: It should be easy to setup at the first go.
    • Tool Navigation: Navigation should be more easier.
    Incentivized
    Read full review
    Google
    • Data sampling is somewhat inaccurate on the free tier - this is addressed in premium but is expensive.
    • Some of the UI is very similar in naming when presenting different data, some in-situ information might be useful.
    • Gotchas around filtering and data validation.
    • Implementation can be tricky, it can take a lot of time and expertise to get a full, accurate picture of your metrics.
    Incentivized
    Read full review
    Likelihood to Renew
    Adobe
    We're likely to renew for several reasons:
    • Now that it's been implemented, I can't imagine not having marketing automation and the easy interface that Marketo provides to run our campaigns
    • Marketo's community and customer service is fantastic; I know that when I need help, I'll get it
    • Marketo continues to improve the product, so I know that I can expect it to be even more useful in the future
    Read full review
    Google
    We will continue to use Google Analytics for several reasons. It is free, which is a huge selling point. It houses all of our ecommerce stores' data, and though it can't account for refunds or fraud orders, gives us and our clients directional, real time information on individual and group store performance.
    Incentivized
    Read full review
    Usability
    Adobe
    In some aspects, the tool can feel quite clunky in parts. But with the rich feature set it has, it's understandable. There is a lot of room for improvement for the user interface. The system itself doesn't have a slick or modern feel, so the usability could feel nicer to use with these areas considered.
    Incentivized
    Read full review
    Google
    Google Analytics provides a wealth of data, down to minute levels. That is it's greatest detriment: find the right information when you need it can be a cumbersome task. You are able to create shortcuts, however, so it can mitigate some of this problem. Google is continually refining Analytics, so I do not doubt there will be improvements
    Read full review
    Reliability and Availability
    Adobe
    Marketo provides different way and abilities to connect. If you are having product support or unexplained errors you can get someone on Marketo support 24 hours a day. One of Marketo's greatest assets in my opinion however would be the community. Often times our company is just looking for case success stories from someone else. In the community you can search for problems you are currently facing and see others having the same issue and solutions for those issues. If not, you can pose a question to the whole community and champions of the product and others can chime in to provide suggestions to fix your needs. The community is truly a 24/7 place to get your answers quickly.
    Incentivized
    Read full review
    Google
    We all know Google is at top when it comes to availability. We have never faced any such instances where I can suggest otherwise. All you need is a Google account, a device and internet connection to use this super powerful tool for reporting and visualising your site data, traffic, events, etc. that too in real time.
    Read full review
    Performance
    Adobe
    There are times when it is slightly slow for us, where we sit on a screen waiting for it to load. This could be our internet since we have had the same issue occasionally with other systems, but it is enough to make you crazy.
    Read full review
    Google
    This has been a catalyst for improving our site's traffic handling capabilities. We were able to identify exit% from our sites through it and we used recommendations to handle and implement the same in our sites. We have been increasing the usage of Google Analytics in our sites and never had any performance related issues if we used Analytics
    Read full review
    Support Rating
    Adobe
    On multiple occasions we've had Marketo support (technical and license based) issues. Technical issues were minor and resolved within a day. License based issues (even things encouraged by Marketo for partners, like provisioning another license) took WEEKS. They actually took so long to respond that the client we were working with withdrew from the contract because they were no longer convinced Marketo was capable of supporting their business. As an agency trying to sell the software, you can only explain away so much before they just made us look silly.
    Incentivized
    Read full review
    Google
    The Google reps respond very quickly. However, sometimes they can overly call you to set up an apportionment. I'm very proficient and sometimes when I talk to reps, they give beginner tutorials and insights that are a waste of time. I wish Google would understand my level of expertise and assign me to a rep (long-term) that doesn't have to walk me through the basics.
    Incentivized
    Read full review
    In-Person Training
    Adobe
    Our account rep stopped out in Lincoln, NE to ensure we were properly set up and running. This was very much appreciated. I was very, very new at this point, so I can't comment very much on the extent of what was taught because I was still brand new to the company and the system
    Read full review
    Google
    No answers on this topic
    Online Training
    Adobe
    I had never used Marketo prior to taking this job so online training was my starting point. I was able to follow along, it was interesting and quickly and efficiently taught me what I needed to know without a lot of fluff. It was far from boring and really helped me get my hands dirty with Marketo.
    Read full review
    Google
    love the product and training they provide for businesses of all sizes. The following list of links will help you get started with Google Analytics from setup to understanding what data is being presented by Google Analytics.
    1. How to Use Google Analytics for Beginners – Mahalo’s how-to guide for beginners.
    2. A beginner’s guide to Google Analytics – A free eBook walking you through Google Analytics from setup to understanding what data is being presented.
    3. Getting to Know Your Google Analytics Dashboard – The title says it all! This is a brief post with one goal: to introduce you to the Google Analytics dashboard.
    4. Google Analytics for Beginners: How to Make the Most of Your Traffic Reports– This guide doesn’t cover setup, but it does a great job of helping you to better understand the data being presented.
    5. Google Analytics Video Tutorial 1: Setup – A video presentation that walks you through Google Analytics setup.
    6. Google Analytics Video Tutorial 2: Essential Stats – A video presentation that introduces you to some of the most important data being presented in Google Analytics.
    Read full review
    Implementation Rating
    Adobe
    1. Have a content marketing plan to run in parallel with the marketing automation installation--you'll need a lot of content to make full use of Marketo's capabilities. 2. Work with sales (and ISRs) to define and document a workflow--build your Marketo installation around how you do business--not figure out how to apply your business to the tools 3. Spend time of data cleaning--both an initial project as well as a strategy for ongoing data management. We found some change manaement issues (no more appending ZZZ to the first name to identify contacts who have left the company, for example, or prohibiting the entry of "info@company.com" email addresses). 4. Find some champions in the sales and ISR teams. You'll have both fans and detractors--work with the fans to build some success stories
    Read full review
    Google
    I think my biggest take away from the Google Analytics implementation was that there needs to be a clear understanding of what you want to achieve and how you want to achieve it before you start. Originally the analytics were added to track visitors, but as we became more savvy with the product, we began adding more and more functionality, and defining guidelines as we went along. While not detrimental to our success, this lack of an overarching goal resulted in some minor setbacks in implementation and the collection of some messy data that is unusable.
    Read full review
    Alternatives Considered
    Adobe
    Adobe Marketo Engage is one of the best email sending platforms I have worked with, because there is so much you can do on a lead scoring area and also then connect this to other platforms such as Salesforce. It allows for seamless reporting and working alongside sales colleagues. We chose Adobe Marketo Engage because it allows for more sophisticated audience segmentation and management of ongoing large scale nurture flows across a number of complex criteria.
    Incentivized
    Read full review
    Google
    I have not used Adobe Analytics as much, but I know they offer something called customer journey analytics, which we are evaluating now. I have used Semrush, and I find them much better than Google Analytics. I feel a fairly nontechnical person could learn Semrush in about a month. They also offer features like competitive analysis (on content, keywords, traffic, etc.), which is very useful. If you have to choose one among Semrush and Google Analytics, I would say go for Semrush.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Adobe
    The total cost is a little bit higher than we expected.
    Incentivized
    Read full review
    Google
    No answers on this topic
    Scalability
    Adobe
    We look at scaleability in a few different ways. First, the speed while using Marketo has remained relatively the same as our database has grown. Though I would say Marketo is slow at times, it has not gotten slower over the last few years. If anything, it has improved, and they are working to improve it. Second, the amount of programs we have developed in Marketo has exponentially grown as well. Marketo has allowed us to drastically increase our output without having to drastically increase our headcount.
    Read full review
    Google
    Google Analytics is currently handling the reporting and tracking of near about 80 sites in our project. And I am not talking about the sites from different projects. They may have way more accounts than that. Never ever felt a performance issue from Google's end while generating or customising reports or tracking custom events or creating custom dimensions
    Read full review
    Return on Investment
    Adobe
    • Adobe Marketo Engage automation capabilities have reduced the amount of manual work required to execute campaigns, allowing our marketing team to focus more on strategy and customer engagement rather than repetitive administrative tasks.
    • The platform has helped us generate more qualified leads through personalized campaigns and lead scoring, enabling our sales team to focus on prospects with the highest likelihood of converting.
    Read full review
    Google
    • It has helped us gain understanding of what is going on on our website.
    • It has helped us determine areas that need fixing (i.e. pages with extremely high bounce rates may need to be redone).
    • It has helped us understand our biggest avenues for bringing traffic to the website and business in general.
    • It has helped guide our website redesign.
    Incentivized
    Read full review
    ScreenShots

    Adobe Marketo Engage Screenshots

    Screenshot of the Contact Timeline in Adobe Marketo EngageScreenshot of the Audience Feature in Adobe Marketo EngageScreenshot of Progressive Profiling in Adobe Marketo EngageScreenshot of the Insights Dashboard in Adobe Marketo EngageScreenshot of Sources in Adobe Marketo EngageScreenshot of Metrics in Adobe Marketo Engage