What users are saying about

ADP Vantage HCM

89 Ratings
Score 6.4 out of 101

ADP Workforce Now

469 Ratings
Score 7 out of 101

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Likelihood to Recommend

ADP Vantage HCM

I think it all depends on what the client is looking for. I mean we have been using Vantage for the last 6 years and it has come a long way from where it started. The nice thing is we have been able to grow with it and configure things to how we need them to be for our business. So each business needs are going to be different and ADP Vantage can keep up with those needs.
No photo available

ADP Workforce Now

For a small employer, with very little turnover and few benefit options, ADP may be too costly for the benefit. There are many affordable payroll providers available for small organizations.For large employers with many benefits options, employees in multiple locations, multiple tax jurisdictions and varied pay types (salary, hourly, commission, etc), ADP is ideal. The extended customer service hours, extensive resources for international pay, and capability for multi state taxation is crucial for an international employer.
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Feature Rating Comparison

Human Resource Management

ADP Vantage HCM
6.2
ADP Workforce Now
7.6
Employee demographic data
ADP Vantage HCM
6.3
ADP Workforce Now
8.0
Employment history
ADP Vantage HCM
5.8
ADP Workforce Now
8.1
Job profiles and administration
ADP Vantage HCM
6.1
ADP Workforce Now
7.7
Workflow for transfers, promotions, pay raises, etc.
ADP Vantage HCM
5.4
ADP Workforce Now
7.4
Organizational charting
ADP Vantage HCM
6.9
ADP Workforce Now
6.6
Organization and location management
ADP Vantage HCM
6.2
ADP Workforce Now
7.3
Compliance data (COBRA, OSHA, etc.)
ADP Vantage HCM
7.0
ADP Workforce Now
7.9

Payroll Management

ADP Vantage HCM
6.9
ADP Workforce Now
8.1
Pay calculation
ADP Vantage HCM
6.5
ADP Workforce Now
8.7
Support for external payroll vendors
ADP Vantage HCM
6.1
ADP Workforce Now
7.5
Benefit plan administration
ADP Vantage HCM
6.0
ADP Workforce Now
8.0
Direct deposit files
ADP Vantage HCM
7.1
ADP Workforce Now
8.7
Salary revision and increment management
ADP Vantage HCM
7.5
ADP Workforce Now
7.9
Reimbursement management
ADP Vantage HCM
8.3
ADP Workforce Now
7.7

Leave and Attendance Management

ADP Vantage HCM
7.3
ADP Workforce Now
8.1
Approval workflow
ADP Vantage HCM
6.1
ADP Workforce Now
8.1
Balance details
ADP Vantage HCM
7.9
ADP Workforce Now
8.1
Annual carry-forward and encashment
ADP Vantage HCM
7.8
ADP Workforce Now
8.1

Employee Self Service

ADP Vantage HCM
6.8
ADP Workforce Now
8.2
View and generate pay and benefit information
ADP Vantage HCM
6.5
ADP Workforce Now
8.8
Update personal information
ADP Vantage HCM
6.6
ADP Workforce Now
8.7
View company policy documentation
ADP Vantage HCM
6.1
ADP Workforce Now
8.6
Employee recognition
ADP Vantage HCM
7.8
ADP Workforce Now
7.6
View job history
ADP Vantage HCM
7.3
ADP Workforce Now
7.6

Asset Management

ADP Vantage HCM
9.2
ADP Workforce Now
6.0
Tracking of all physical assets
ADP Vantage HCM
9.2
ADP Workforce Now
6.0

HR Reporting

ADP Vantage HCM
7.0
ADP Workforce Now
7.0
Report builder
ADP Vantage HCM
6.2
ADP Workforce Now
7.1
Pre-built reports
ADP Vantage HCM
8.3
ADP Workforce Now
7.0
Ability to combine HR data with external data
ADP Vantage HCM
6.4
ADP Workforce Now
7.0

Onboarding

ADP Vantage HCM
6.7
ADP Workforce Now
5.5
New hire portal
ADP Vantage HCM
6.9
ADP Workforce Now
6.1
Manager tracking tools
ADP Vantage HCM
6.4
ADP Workforce Now
4.9

Performance and Goals

ADP Vantage HCM
7.1
ADP Workforce Now
7.8
Corporate goal setting
ADP Vantage HCM
6.7
ADP Workforce Now
7.7
Individual goal setting
ADP Vantage HCM
6.5
ADP Workforce Now
7.9
Line-of sight-visibility
ADP Vantage HCM
7.4
ADP Workforce Now
7.7
Performance tracking
ADP Vantage HCM
7.7
ADP Workforce Now
7.9

Performance Management

ADP Vantage HCM
6.6
ADP Workforce Now
7.5
Performance plans
ADP Vantage HCM
6.6
ADP Workforce Now
7.6
Performance improvement plans
ADP Vantage HCM
6.6
ADP Workforce Now
7.5
Review status tracking
ADP Vantage HCM
6.9
ADP Workforce Now
7.7
Review reminders
ADP Vantage HCM
6.7
ADP Workforce Now
7.4
Multiple review frequency
ADP Vantage HCM
6.3
ADP Workforce Now
7.3

Succession Planning

ADP Vantage HCM
7.0
ADP Workforce Now
6.0
Create succession plans/pools
ADP Vantage HCM
9.4
ADP Workforce Now
5.8
Candidate ranking
ADP Vantage HCM
7.2
ADP Workforce Now
5.8
Candidate search
ADP Vantage HCM
5.7
ADP Workforce Now
6.3
Candidate development
ADP Vantage HCM
5.7
ADP Workforce Now
6.2

Recruiting / ATS

ADP Vantage HCM
6.2
ADP Workforce Now
6.7
Job Requisition Management
ADP Vantage HCM
5.9
ADP Workforce Now
7.9
Company Website Posting
ADP Vantage HCM
6.8
ADP Workforce Now
7.5
Publish to Social Media
ADP Vantage HCM
6.5
ADP Workforce Now
7.5
Job Search Site Posting
ADP Vantage HCM
6.6
ADP Workforce Now
6.7
Duplicate Candidate Prevention
ADP Vantage HCM
6.0
ADP Workforce Now
2.3
Applicant Tracking
ADP Vantage HCM
5.9
ADP Workforce Now
7.3
Notifications and Alerts
ADP Vantage HCM
5.8
ADP Workforce Now
7.6

Pros

  • ADP Vantage HCM is nicely laid out so it is user friendly. It gives you the look and feel of what other popular apps might look like so there is a familiarity there.
  • ADP Vantage HCM being a one stop shop, makes it nice to only have to keep track of one log in and I have all of the information I need at my fingertips.
  • ADP Vantage HCM is always evolving and while at times this can be a challenge I find it to be a strength that they are always trying to improve the product.
No photo available
  • Tax and governmental reporting. For a small business these reports are cumbersome, and time consuming
  • Direct deposit - no more printing out checks and distributing to all employees.
Joey Wilinski profile photo

Cons

  • The product is sold as fully integrated but it is not. The Recruiting Management module isn't considered part of Vantage by the ADP team members. And, the look and feel of it is very different than the other modules. And, it is very difficult to use.
  • The Performance Management module is designed to support a very traditional approach to performance management and it is very rigid. It's very difficult to support more progressive ways of developing performance and keeping employees motivated.
  • The configuration/implementation was extremely painful. Implementation consultants vary wildly on their knowledge of their own modules and almost none of them understand how what is built in their module might impact configuration in other modules.
  • Five months post go-live we continue to have significant issues. Many of which seem to arise when updates are made by ADP.
Diane Hartley profile photo
  • Some of the fields are not intuitive, meaning that when filling out things like phone #s and SSN's, the cursor does not automatically move to the next field once it is completed.
  • The performance management section doesn't fit our needs like we had hoped. We do not use a rating system for reviews and the ADP system is set up to be more advanced than what we are as a company. There's no way that we can change this so far and that's unfortunate.
  • Because ADP is such a huge program it runs a lot on cookies/cache. Because of that we have employees who really struggle with their passwords and the fact that we have them punch in and out on a public computer. Previous users and multiple tries with passwords seems to impact the next person who logs in.
Nicole Rieger profile photo

Likelihood to Renew

ADP Vantage HCM8.2
Based on 7 answers
Not sure we will be able to use Vantage with our current internal processes
Maria Vladova profile photo
ADP Workforce Now8.9
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo

Usability

ADP Vantage HCM5.2
Based on 5 answers
when required to move from PayForce to Vantage we expected to have greater functionality and reporting - did not expect to be forced to move to a product that was not ready, provided less functionality, required more dependence on ADP Service Rep for day to day function and cost more - was a big swing and a miss for ADP
Shelly Guilmette profile photo
ADP Workforce Now8.0
Based on 16 answers
Because most of the payroll piece is self explanatory. Some training may be required to learn the lingo, but they also have "help" screens available on each section. I use this function if I don't understand what is going on. The time and attendance piece is fairly easy for the employee to learn with very little training.
Caroline Dula, CPP profile photo

Reliability and Availability

ADP Vantage HCM6.4
Based on 1 answer
The system tends to act up/glitch on payroll processing days.
Maria Zheleznyak profile photo
ADP Workforce Now8.6
Based on 3 answers
No answer on this topic is available.

Performance

ADP Vantage HCM8.2
Based on 2 answers
Overall it works very well, except the occasional glitching which causes delays in processing.
Maria Zheleznyak profile photo
ADP Workforce Now8.6
Based on 2 answers
No answer on this topic is available.

Support

ADP Vantage HCM7.2
Based on 6 answers
the support team always wants to make sure that issues are resolved quickly.
Karen Posso profile photo
ADP Workforce Now6.1
Based on 14 answers
The payroll support is excellent, but the support on the technical side is lacking. The support for the portal is especially lacking. I think they need more training to be able to serve the customer more efficiently. I have had issues with employees not being able to log in even after resetting the password, and have had to call back a couple of different times to get results. Luckily I don't have issues that I need to call them about very often.
Caroline Dula, CPP profile photo

Online Training

ADP Vantage HCM5.9
Based on 3 answers
A lot of set ups vary from company to company so parts of our training we found it difficult to relate it to our processes. They have TONS of training modules available and a streamlined process for what you should complete and when. Would have been helpful to have onsite training for how much one pays for the system.
No photo available
ADP Workforce Now8.4
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo

Implementation

ADP Vantage HCM5.5
Based on 5 answers
I think ADP changed their process after the difficulties we had
No photo available
ADP Workforce Now7.1
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo

Alternatives Considered

Oracle and SAP were too expensive. Workday was too new. However, ADP continues to be a bad experience for our business.
No photo available
Prior to our switch to ADP in 2009, we used Abra and had to manually enter timecards and record time. The flow in ADP Workforce Now is wonderful!
Karen Webb profile photo

Scalability

ADP Vantage HCM8.2
Based on 1 answer
Ability to adapt to large amounts of data.
Maria Zheleznyak profile photo
ADP Workforce Now8.6
Based on 2 answers
No answer on this topic is available.

Return on Investment

  • negative -it slows our processing due to limitations and issues
  • negative - makes us more reliant on our service rep which slows us down (we used to be able to make changes like adding departments on our own - now our rep has to do this and other maintenance for us)
  • negative - we now have to pay for ADP to process adjustments for us instead of being able to use adjustments on our own
Shelly Guilmette profile photo
  • Accurate, integrated Time & Attendance is by far the #1 efficiency for the organization I implemented this system for. They went from paper time sheets to having the ability to have employees enter their time via their smart phone overnight.
  • The more robust and date effective reporting allowed us to finally be able to tear into the data and ensure people were being paid correctly.
  • The prior system was a Citrix based platform that could only be ran on one computer, whereas Workforce Now is internet based, allowing me to work whenever and however I needed to.
Evan Saltzman profile photo

Pricing Details

ADP Vantage HCM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.