What users are saying about

ADP Workforce Now

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496 Ratings

Workday HCM

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Top Rated
258 Ratings

ADP Workforce Now

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496 Ratings
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Score 7.1 out of 101

Workday HCM

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Top Rated
258 Ratings
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Score 8.3 out of 101

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Likelihood to Recommend

ADP Workforce Now

For a small employer, with very little turnover and few benefit options, ADP may be too costly for the benefit. There are many affordable payroll providers available for small organizations.For large employers with many benefits options, employees in multiple locations, multiple tax jurisdictions and varied pay types (salary, hourly, commission, etc), ADP is ideal. The extended customer service hours, extensive resources for international pay, and capability for multi state taxation is crucial for an international employer.
Melissa Rauch profile photo

Workday HCM

If you have many disparate systems for human resources modules, and critical payroll functions and modules, and you want to combine into one system, Workday HCM is excellent for this. The price point for a quite complete cloud computing system helps a lot, so you don't have to pay for expensive consultants to do constant implementations where the expertise is not passed on to the customer.
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Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.8
Workday HCM
8.6
Employee demographic data
ADP Workforce Now
8.2
Workday HCM
8.8
Employment history
ADP Workforce Now
8.2
Workday HCM
8.4
Job profiles and administration
ADP Workforce Now
7.8
Workday HCM
8.2
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.5
Workday HCM
8.4
Organizational charting
ADP Workforce Now
6.7
Workday HCM
9.4
Organization and location management
ADP Workforce Now
7.6
Workday HCM
8.7
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.3
Workday HCM
8.3

Payroll Management

ADP Workforce Now
8.2
Workday HCM
8.7
Pay calculation
ADP Workforce Now
8.8
Workday HCM
8.9
Support for external payroll vendors
ADP Workforce Now
7.6
Workday HCM
8.6
Benefit plan administration
ADP Workforce Now
8.2
Workday HCM
8.5
Direct deposit files
ADP Workforce Now
8.7
Workday HCM
9.2
Salary revision and increment management
ADP Workforce Now
8.0
Workday HCM
8.7
Reimbursement management
ADP Workforce Now
8.0
Workday HCM
8.5

Leave and Attendance Management

ADP Workforce Now
8.3
Workday HCM
8.9
Approval workflow
ADP Workforce Now
8.2
Workday HCM
8.9
Balance details
ADP Workforce Now
8.3
Workday HCM
8.6
Annual carry-forward and encashment
ADP Workforce Now
8.4
Workday HCM
9.2

Employee Self Service

ADP Workforce Now
8.3
Workday HCM
8.9
View and generate pay and benefit information
ADP Workforce Now
8.7
Workday HCM
9.2
Update personal information
ADP Workforce Now
8.8
Workday HCM
9.1
View company policy documentation
ADP Workforce Now
8.6
Workday HCM
8.6
Employee recognition
ADP Workforce Now
7.5
Workday HCM
8.8
View job history
ADP Workforce Now
7.7
Workday HCM
8.7

Asset Management

ADP Workforce Now
6.0
Workday HCM
7.9
Tracking of all physical assets
ADP Workforce Now
6.0
Workday HCM
7.9

HR Reporting

ADP Workforce Now
7.0
Workday HCM
8.2
Report builder
ADP Workforce Now
7.0
Workday HCM
8.4
Pre-built reports
ADP Workforce Now
7.0
Workday HCM
8.4
Ability to combine HR data with external data
ADP Workforce Now
7.0
Workday HCM
7.9

Onboarding

ADP Workforce Now
5.5
Workday HCM
8.5
New hire portal
ADP Workforce Now
6.1
Workday HCM
8.7
Manager tracking tools
ADP Workforce Now
4.8
Workday HCM
8.3

Performance and Goals

ADP Workforce Now
7.7
Workday HCM
8.2
Corporate goal setting
ADP Workforce Now
7.5
Workday HCM
8.2
Individual goal setting
ADP Workforce Now
7.9
Workday HCM
7.9
Line-of sight-visibility
ADP Workforce Now
7.5
Workday HCM
8.6
Performance tracking
ADP Workforce Now
7.9
Workday HCM
8.2

Performance Management

ADP Workforce Now
7.1
Workday HCM
8.3
Performance plans
ADP Workforce Now
7.2
Workday HCM
8.1
Performance improvement plans
ADP Workforce Now
7.0
Workday HCM
8.1
Review status tracking
ADP Workforce Now
7.2
Workday HCM
8.5
Review reminders
ADP Workforce Now
6.9
Workday HCM
8.2
Multiple review frequency
ADP Workforce Now
6.8
Workday HCM
8.6

Succession Planning

ADP Workforce Now
6.0
Workday HCM
7.6
Create succession plans/pools
ADP Workforce Now
5.8
Workday HCM
7.8
Candidate ranking
ADP Workforce Now
5.8
Workday HCM
7.1
Candidate search
ADP Workforce Now
6.3
Workday HCM
7.7
Candidate development
ADP Workforce Now
6.2
Workday HCM
7.6

Recruiting / ATS

ADP Workforce Now
6.8
Workday HCM
8.0
Job Requisition Management
ADP Workforce Now
8.0
Workday HCM
8.2
Company Website Posting
ADP Workforce Now
7.8
Workday HCM
7.9
Publish to Social Media
ADP Workforce Now
7.6
Workday HCM
8.0
Job Search Site Posting
ADP Workforce Now
6.9
Workday HCM
7.8
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Workday HCM
8.0
Applicant Tracking
ADP Workforce Now
7.4
Workday HCM
7.9
Notifications and Alerts
ADP Workforce Now
7.6
Workday HCM
8.4

Pros

  • Tax and governmental reporting. For a small business these reports are cumbersome, and time consuming
  • Direct deposit - no more printing out checks and distributing to all employees.
Joey Wilinski profile photo
  • Since it is cloud based, it does not have version control issues (e.g. get 10 years behind on versions that are no longer supported), or the need for constant upgrades. This is completed behind the scenes.
  • The flexibility of Workday HCM implementation and then taking it to day to day operations was superior. You can then blow and out and start using other system cababilities when ready.
  • To enter the system, we must use multi-factor authentication for additional security of employee data. A user downloads their reports and then they are shown in their archive of work transactions and history.
No photo available

Cons

  • Re-Hire process is not well-defined. I have not had an easy time with any employee I have re-hired. ADP has acknowledged that there are issues with this process so hopefully they are looking into it.
  • Reports - The report name does NOT always indicate what the final report will supply. It would be very helpful to show a sample of what the report looks like when completed so we can see if it has the information needed. At this point, I have to go thru the whole process of selecting the criteria and running the report and then find out if it is what I was looking for or not.
Joey Wilinski profile photo
  • This is very specific, but I wish there was a way to search by a field and see which reports are using that field. For example, if I want to see how many direct reports each of our managers have. I know I have a field called "Number of Direct Reports" but I can't remember which reports I have used that field in, so I end up having to create a brand new report.
  • I do wish some of the larger reports would run faster. I sometimes end up having to come back later to get the results.
  • The formatting of email notifications could be better. They come in plain text emails which are hard to read.
No photo available

Likelihood to Renew

ADP Workforce Now8.8
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo
Workday HCM9.7
Based on 15 answers
It is work to make one system the source of truth for our data, but now that it is done, there is less work involved in staying on this path. This means for us that maintaining and/or implementing new modules like performance, finance, talent, etc. is simple. It's a no-brainer
No photo available

Usability

ADP Workforce Now8.3
Based on 16 answers
The screens are very easy to understand and employees can easily navigate the system which makes it easier on me since I am not always having to answer questions.
Karen Webb profile photo
Workday HCM7.2
Based on 10 answers
Workday's on a great path in terms of user experience. Their goals is to deliver a use experience that doesn't require training or instruction, like Amazon on the consumer side for example. That's hard to do when you're talking about complex business processes and important and sensitive employee information, but they're doing it well
Amanda Easton profile photo

Reliability and Availability

ADP Workforce Now8.6
Based on 3 answers
No answer on this topic is available.
Workday HCM6.6
Based on 8 answers
Workday is okay - it looks nice on the outside, but they still have some bugs to deal with in the software so that it is more user-friendly and functioning for customers.
Melissa Cypher profile photo

Performance

ADP Workforce Now8.6
Based on 2 answers
No answer on this topic is available.
Workday HCM7.3
Based on 7 answers
From my perspective, the system runs like a well oiled machine and I have not had any issues with customers complaining about speed. If a report is taking long to run, the report can run in the background and you can go about your business. For larger enterprises, there is additional space and machines to process the application in what Workday refers to it as Extended Configuration Tenant
Jeff Greening profile photo

Support

ADP Workforce Now7.3
Based on 14 answers
My questions are answered by our support person as needed.
Karen Webb profile photo
Workday HCM8.0
Based on 8 answers
wonderful in house ticketing system with workday team and quick response
Raghavendran Parthasarathy profile photo

In-Person Training

ADP Workforce Now8.2
Based on 2 answers
No answer on this topic is available.
Workday HCM9.6
Based on 6 answers
The instructors are knowledgeable, the ability to do hands-on exercise throughout are invaluable. The materials are useful reference after training is over. However, for basic functionality the system is pretty easy to pick up and there are plenty of free classes and tools so that only the system support and implementation team really need to take formal Workday training.
Linda Buckley profile photo

Online Training

ADP Workforce Now8.3
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
Workday HCM7.0
Based on 7 answers
There are 11 different courses. They have on-demand training one hour sessions and host half day training sessions – e.g. report writing split across 2 half days, where you go into a classroom online instructor led. The online stuff is all provided by Workday.
No photo available

Implementation

ADP Workforce Now7.5
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
Workday HCM8.0
Based on 11 answers
We had a small team - 5 of us total. It would have been nice to have a little larger team, but we made it work. Definitely helped that for our first payroll our 3rd party partner OSV was onsight. This minimized issues.
Susan Davies profile photo

Alternatives Considered

ADP does the full processing which is why we switched to them. They are good at what they do so it made sense to let the experts do the processing and reporting.
Joey Wilinski profile photo
Workday is much more intuitive than PeopleSoft. It also touches everyone in the company, where PeopleSoft is more behind the scenes. The reporting module is much more in depth. In addition, the customization is what you make of it in Workday, while Peoplesoft is more of a prepackaged product. Workday is the wave of the future, and where software is going - it is all cloud-based, has a great mobile app. It is easy to use, and auditors love it
Sarah Truman profile photo

Scalability

ADP Workforce Now8.6
Based on 2 answers
No answer on this topic is available.
Workday HCM7.3
Based on 1 answer
Workday has released Financials and is continuing to develop it's Human Capital Management footprint with the addition of Workday Recruiting. I think customers will find that is easy to add on additional functionality in the system.Workday does make it easy for customers to make changes without relying on IT resources. The Business Process framework is a visual tool that allows functional resources to make changes and see the flow of the transaction
Jeff Greening profile photo

Return on Investment

  • We are now able to focus on other areas of our business instead of trying to build reports manually.
  • Our payroll is now in our hands. We know the process, where the money is going and how to resolve issues for our employees.
  • The organizational charts have saved our owners and all of our managers a ton of time and effort knowing what their orgs look like. We didn't have anything like that before that wasn't completely manual.
Nicole Rieger profile photo
  • I and my coworkers have started acknowledging each other more with the badging capabilities, which helps to increase engagement and help people feel appreciated.
  • Having a go-to portal to download tax documents and update tax elections has been nice. I used to have to wait for a physically mailed W-2 and/or visit our payroll office to make changes.
Jarod Bonino profile photo

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

Workday HCM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details