What users are saying about

Workday HCM

Top Rated
245 Ratings

ADP Workforce Now

470 Ratings
Score 7 out of 101

Workday HCM

Top Rated
245 Ratings
Score 8.2 out of 101

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Likelihood to Recommend

ADP Workforce Now

Well-suited for companies with 10 or more employees. The more employees the more efficient ADP is for all aspects. Less appropriate for small companies where payroll and reporting is very manageable.
Joey Wilinski profile photo

Workday HCM

This is a perfect solution for a large workforce with multiple moving departments. This allows for people to have access essentially 24/7 to some of their most commonly asked questions. The ability to track vacation time off, sick time, leave (parental/military/medical), and personal days is seamless. Another function our employees seem to like is the ability to track all of their work history in one place. There is a consistent timeline that lets them see where they have been and how they have progressed. With the addition of our leadership development schedule, it becomes very evident what their next step is
Zach Wasson profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
Workday HCM
8.7
Employee demographic data
ADP Workforce Now
8.1
Workday HCM
8.9
Employment history
ADP Workforce Now
8.1
Workday HCM
8.5
Job profiles and administration
ADP Workforce Now
7.7
Workday HCM
8.4
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.4
Workday HCM
8.8
Organizational charting
ADP Workforce Now
6.6
Workday HCM
9.3
Organization and location management
ADP Workforce Now
7.3
Workday HCM
8.8
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
7.9
Workday HCM
8.3

Payroll Management

ADP Workforce Now
8.1
Workday HCM
8.9
Pay calculation
ADP Workforce Now
8.7
Workday HCM
9.0
Support for external payroll vendors
ADP Workforce Now
7.5
Workday HCM
8.9
Benefit plan administration
ADP Workforce Now
8.0
Workday HCM
8.9
Direct deposit files
ADP Workforce Now
8.7
Workday HCM
9.3
Salary revision and increment management
ADP Workforce Now
7.9
Workday HCM
8.9
Reimbursement management
ADP Workforce Now
7.7
Workday HCM
8.7

Leave and Attendance Management

ADP Workforce Now
8.1
Workday HCM
8.9
Approval workflow
ADP Workforce Now
8.1
Workday HCM
9.0
Balance details
ADP Workforce Now
8.1
Workday HCM
8.8
Annual carry-forward and encashment
ADP Workforce Now
8.1
Workday HCM
9.1

Employee Self Service

ADP Workforce Now
8.2
Workday HCM
8.9
View and generate pay and benefit information
ADP Workforce Now
8.8
Workday HCM
9.2
Update personal information
ADP Workforce Now
8.7
Workday HCM
9.2
View company policy documentation
ADP Workforce Now
8.6
Workday HCM
8.7
Employee recognition
ADP Workforce Now
7.6
Workday HCM
8.9
View job history
ADP Workforce Now
7.6
Workday HCM
8.8

Asset Management

ADP Workforce Now
6.0
Workday HCM
8.0
Tracking of all physical assets
ADP Workforce Now
6.0
Workday HCM
8.0

HR Reporting

ADP Workforce Now
7.0
Workday HCM
8.1
Report builder
ADP Workforce Now
7.1
Workday HCM
8.1
Pre-built reports
ADP Workforce Now
7.0
Workday HCM
8.3
Ability to combine HR data with external data
ADP Workforce Now
7.0
Workday HCM
7.8

Onboarding

ADP Workforce Now
5.5
Workday HCM
8.3
New hire portal
ADP Workforce Now
6.1
Workday HCM
8.4
Manager tracking tools
ADP Workforce Now
4.9
Workday HCM
8.2

Performance and Goals

ADP Workforce Now
7.8
Workday HCM
8.2
Corporate goal setting
ADP Workforce Now
7.7
Workday HCM
8.2
Individual goal setting
ADP Workforce Now
7.9
Workday HCM
7.9
Line-of sight-visibility
ADP Workforce Now
7.7
Workday HCM
8.6
Performance tracking
ADP Workforce Now
7.9
Workday HCM
8.2

Performance Management

ADP Workforce Now
7.5
Workday HCM
8.5
Performance plans
ADP Workforce Now
7.6
Workday HCM
8.0
Performance improvement plans
ADP Workforce Now
7.5
Workday HCM
8.3
Review status tracking
ADP Workforce Now
7.7
Workday HCM
8.7
Review reminders
ADP Workforce Now
7.4
Workday HCM
8.6
Multiple review frequency
ADP Workforce Now
7.3
Workday HCM
8.8

Succession Planning

ADP Workforce Now
6.0
Workday HCM
7.5
Create succession plans/pools
ADP Workforce Now
5.8
Workday HCM
7.9
Candidate ranking
ADP Workforce Now
5.8
Workday HCM
7.0
Candidate search
ADP Workforce Now
6.3
Workday HCM
7.6
Candidate development
ADP Workforce Now
6.2
Workday HCM
7.7

Recruiting / ATS

ADP Workforce Now
6.7
Workday HCM
7.9
Job Requisition Management
ADP Workforce Now
7.9
Workday HCM
8.1
Company Website Posting
ADP Workforce Now
7.5
Workday HCM
7.9
Publish to Social Media
ADP Workforce Now
7.5
Workday HCM
7.8
Job Search Site Posting
ADP Workforce Now
6.7
Workday HCM
7.6
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Workday HCM
7.8
Applicant Tracking
ADP Workforce Now
7.3
Workday HCM
7.9
Notifications and Alerts
ADP Workforce Now
7.6
Workday HCM
8.4

Pros

  • The reporting in ADP is second to none. The ease of creating ad-hoc reports is far superior to any other system I have used. As an added bonus the canned reports that come standard with ADP, are usually more than enough for any company.
  • The customer service is amazing. Anytime I am experiencing issues I can call them up and expect an immediate resolution. They have an excellent ticketing system that allows them and myself to track communications and look up prior resolutions for future reference.
  • Tax Payments and Reporting are a life saver. I can always rest assured that my deposits are accurate and made on time. If I get any tax notices in the mail I can simply forward them to ADP and I do not have to worry about them again.
John Loudermill, CPP profile photo
  • Offers a vast amount of stock reports that help meet HR Compliance needs.
  • Mobile access, which allows employees to take ownership of updating their records.
  • Workday's configurable model allows our organization to set up clear and efficient business processes to help create best practice processes for job changes, merit, bonus, and development.
No photo available

Cons

  • The time and attendance portion could be more robust. If you have employees with multiple pay rates, pay types, and pay additions this may be a task to setup. My current company is driven by cost numbers and I we had to partner with another company that is another part of ADP called IDI in order to make things work.
  • Sometimes when working with records it is difficult to manipulate historical data. I guess maybe this is a good and bad thing because you don't want it to be easy for people to manipulate data, but if terminating an employee was a mistake I would like to easily be able to delete that record instead of rehiring.
  • The accrual setup is one of the biggest issues I have had with ADP. From the setup to execution this is a project that requires constant review even after the process has been completed.
John Loudermill, CPP profile photo
  • This is very specific, but I wish there was a way to search by a field and see which reports are using that field. For example, if I want to see how many direct reports each of our managers have. I know I have a field called "Number of Direct Reports" but I can't remember which reports I have used that field in, so I end up having to create a brand new report.
  • I do wish some of the larger reports would run faster. I sometimes end up having to come back later to get the results.
  • The formatting of email notifications could be better. They come in plain text emails which are hard to read.
No photo available

Likelihood to Renew

ADP Workforce Now8.9
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo
Workday HCM9.4
Based on 15 answers
The subscription-based model makes it easy to renew as well as stay on the latest and greatest update. Workday is constantly improving the features and really takes the opinions and feedback from the customers to heart. Workday has ranked as a Leader in the Forrester Wave SaaS HR Management Systems (latest Q4 2014) and continues to impress with their growth and increased revenue year over year
Jeff Greening profile photo

Usability

ADP Workforce Now8.0
Based on 16 answers
The screens are very easy to understand and employees can easily navigate the system which makes it easier on me since I am not always having to answer questions.
Karen Webb profile photo
Workday HCM7.5
Based on 10 answers
Workday's on a great path in terms of user experience. Their goals is to deliver a use experience that doesn't require training or instruction, like Amazon on the consumer side for example. That's hard to do when you're talking about complex business processes and important and sensitive employee information, but they're doing it well
Amanda Easton profile photo

Reliability and Availability

ADP Workforce Now8.6
Based on 3 answers
No answer on this topic is available.
Workday HCM6.6
Based on 8 answers
Workday is okay - it looks nice on the outside, but they still have some bugs to deal with in the software so that it is more user-friendly and functioning for customers.
Melissa Cypher profile photo

Performance

ADP Workforce Now8.6
Based on 2 answers
No answer on this topic is available.
Workday HCM7.3
Based on 7 answers
We have had no issues. The system is responsive and there is nothing that times out
No photo available

Support

ADP Workforce Now6.1
Based on 14 answers
Hold times are long, and the support centers are ill equipped to answer questions. Most calls end with "I need to send this development."
Christopher Carey, HRIP profile photo
Workday HCM8.1
Based on 8 answers
Benefits and payroll support is really good. Integrations and report writing is not good – there are not enough people working on those things
No photo available

In-Person Training

ADP Workforce Now8.2
Based on 2 answers
No answer on this topic is available.
Workday HCM9.1
Based on 6 answers
I cannot score as I have not attended. we sent our HR admin for on-site HCM training and 2 people for benefits admin training (build open enrollment etc.). Training on-site is $1800 for a course.
No photo available

Online Training

ADP Workforce Now8.4
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
Workday HCM7.0
Based on 7 answers
I have done for report writing and mass imports (EIBs). They give materials and you run through examples, i.e. you don’t just watch them do tasks, so that is helpful. Training is expensive – a single reporting writing class is $600 per person for virtual training
No photo available

Implementation

ADP Workforce Now7.2
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
Workday HCM8.0
Based on 11 answers
It was implemented before my joining the company. At my last company, we used Workday professional services.

Based upon my experience at my last company, I would rate the implementation experience an 8/10. There are different ways to set things up and we had different people telling us different things. It set us back a couple of times.

Regarding configuration advice, we could set things up where every manager has supervisory organizations, or have it financially based i.e. aligned to cost center/department. We chose the individual manager path and I think we should have chosen a department route. Going down the individual manager path, to maintain the information, we have to inactivate a supervisory org whenever a manager changes/leaves.
No photo available

Alternatives Considered

It's better in every way, I would never go back
Dixon Pettengill profile photo
It's a solid baseline tool. It won't do everything you need, but is a good starting place to get you headed in the right direction.
Luke Ferrel profile photo

Scalability

ADP Workforce Now8.6
Based on 2 answers
No answer on this topic is available.
Workday HCM8.0
Based on 1 answer
Workday has released Financials and is continuing to develop it's Human Capital Management footprint with the addition of Workday Recruiting. I think customers will find that is easy to add on additional functionality in the system.Workday does make it easy for customers to make changes without relying on IT resources. The Business Process framework is a visual tool that allows functional resources to make changes and see the flow of the transaction
Jeff Greening profile photo

Return on Investment

  • It's given me a lot more time for other things. Payroll takes significantly less time than it used to, managing requisitions is a smooth process so hiring is more transparent and takes less time, and employees are able to view their own information and make changes. In general, I have gotten several hours back a week just from using ADP, which allows me to focus on our strategic goals.
Tara Kelly profile photo
  • Allow employees to have transparent view of their benefits
  • Have a central location for all employee job postings
  • Track and manage employee benefits from a single source
Nathan Duncan profile photo

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

Workday HCM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details