What users are saying about

ADP Workforce Now

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484 Ratings

Workday HCM

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Top Rated
251 Ratings

ADP Workforce Now

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484 Ratings
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Score 7 out of 101

Workday HCM

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Top Rated
251 Ratings
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Score 8.2 out of 101

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Likelihood to Recommend

ADP Workforce Now

ADP is well suited when you have a large workforce. We have over 450 employees and frequently have those who are hired and those who retire. It's such a great opportunity to give employees ownership of their own employee information.I think if you have a small business, it may be hard to justify the cost of ADP. However, the fact that they can take care of your payroll and taxes and such is pretty awesome.
Nicole Rieger profile photo

Workday HCM

If you have many disparate systems for human resources modules, and critical payroll functions and modules, and you want to combine into one system, Workday HCM is excellent for this. The price point for a quite complete cloud computing system helps a lot, so you don't have to pay for expensive consultants to do constant implementations where the expertise is not passed on to the customer.
No photo available

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
Workday HCM
8.6
Employee demographic data
ADP Workforce Now
8.1
Workday HCM
8.8
Employment history
ADP Workforce Now
8.1
Workday HCM
8.4
Job profiles and administration
ADP Workforce Now
7.7
Workday HCM
8.2
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.4
Workday HCM
8.4
Organizational charting
ADP Workforce Now
6.7
Workday HCM
9.3
Organization and location management
ADP Workforce Now
7.4
Workday HCM
8.8
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.0
Workday HCM
8.3

Payroll Management

ADP Workforce Now
8.1
Workday HCM
8.8
Pay calculation
ADP Workforce Now
8.7
Workday HCM
8.9
Support for external payroll vendors
ADP Workforce Now
7.5
Workday HCM
8.6
Benefit plan administration
ADP Workforce Now
8.0
Workday HCM
8.5
Direct deposit files
ADP Workforce Now
8.6
Workday HCM
9.2
Salary revision and increment management
ADP Workforce Now
7.8
Workday HCM
8.7
Reimbursement management
ADP Workforce Now
7.8
Workday HCM
8.5

Leave and Attendance Management

ADP Workforce Now
8.1
Workday HCM
8.9
Approval workflow
ADP Workforce Now
8.1
Workday HCM
9.0
Balance details
ADP Workforce Now
8.1
Workday HCM
8.6
Annual carry-forward and encashment
ADP Workforce Now
8.1
Workday HCM
9.2

Employee Self Service

ADP Workforce Now
8.2
Workday HCM
8.9
View and generate pay and benefit information
ADP Workforce Now
8.7
Workday HCM
9.2
Update personal information
ADP Workforce Now
8.7
Workday HCM
9.1
View company policy documentation
ADP Workforce Now
8.5
Workday HCM
8.7
Employee recognition
ADP Workforce Now
7.6
Workday HCM
8.8
View job history
ADP Workforce Now
7.6
Workday HCM
8.7

Asset Management

ADP Workforce Now
6.0
Workday HCM
7.9
Tracking of all physical assets
ADP Workforce Now
6.0
Workday HCM
7.9

HR Reporting

ADP Workforce Now
7.0
Workday HCM
8.2
Report builder
ADP Workforce Now
7.1
Workday HCM
8.4
Pre-built reports
ADP Workforce Now
7.0
Workday HCM
8.4
Ability to combine HR data with external data
ADP Workforce Now
7.0
Workday HCM
7.9

Onboarding

ADP Workforce Now
5.5
Workday HCM
8.4
New hire portal
ADP Workforce Now
6.1
Workday HCM
8.6
Manager tracking tools
ADP Workforce Now
4.8
Workday HCM
8.3

Performance and Goals

ADP Workforce Now
7.7
Workday HCM
8.2
Corporate goal setting
ADP Workforce Now
7.6
Workday HCM
8.2
Individual goal setting
ADP Workforce Now
7.8
Workday HCM
7.9
Line-of sight-visibility
ADP Workforce Now
7.6
Workday HCM
8.6
Performance tracking
ADP Workforce Now
7.9
Workday HCM
8.2

Performance Management

ADP Workforce Now
7.4
Workday HCM
8.3
Performance plans
ADP Workforce Now
7.6
Workday HCM
8.1
Performance improvement plans
ADP Workforce Now
7.4
Workday HCM
8.1
Review status tracking
ADP Workforce Now
7.6
Workday HCM
8.5
Review reminders
ADP Workforce Now
7.3
Workday HCM
8.2
Multiple review frequency
ADP Workforce Now
7.2
Workday HCM
8.6

Succession Planning

ADP Workforce Now
6.0
Workday HCM
7.6
Create succession plans/pools
ADP Workforce Now
5.8
Workday HCM
7.8
Candidate ranking
ADP Workforce Now
5.8
Workday HCM
7.1
Candidate search
ADP Workforce Now
6.3
Workday HCM
7.7
Candidate development
ADP Workforce Now
6.2
Workday HCM
7.7

Recruiting / ATS

ADP Workforce Now
6.6
Workday HCM
8.0
Job Requisition Management
ADP Workforce Now
7.9
Workday HCM
8.2
Company Website Posting
ADP Workforce Now
7.5
Workday HCM
7.9
Publish to Social Media
ADP Workforce Now
7.3
Workday HCM
8.0
Job Search Site Posting
ADP Workforce Now
6.6
Workday HCM
7.7
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Workday HCM
7.9
Applicant Tracking
ADP Workforce Now
7.2
Workday HCM
7.9
Notifications and Alerts
ADP Workforce Now
7.5
Workday HCM
8.4

Pros

  • The blending of all aspects of HR in ADP makes the system use very fluid. We like that we can have the employee in the system from hire to retire.
  • Allowing employees to have access to their own information is very empowering for them. We like that employees can look at their benefit enrollments, tax information and address along with their payroll history. This is very empowering from an employee standpoint.
  • From a manager standpoint I feel that the system gives the manager great power to make decisions. It can be simple things like workforce planning but also things along the lines of performance evaluations and annual reviews and pay increases.
  • Reporting abilities are AMAZING. You can get a report on basically anything you want in ADP. It can be a challenge to find out how to get that information into a report but the Customer Service help when it comes to custom reporting is great.
Nicole Rieger profile photo
  • Offers a vast amount of stock reports that help meet HR Compliance needs.
  • Mobile access, which allows employees to take ownership of updating their records.
  • Workday's configurable model allows our organization to set up clear and efficient business processes to help create best practice processes for job changes, merit, bonus, and development.
No photo available

Cons

  • Some of the fields are not intuitive, meaning that when filling out things like phone #s and SSN's, the cursor does not automatically move to the next field once it is completed.
  • The performance management section doesn't fit our needs like we had hoped. We do not use a rating system for reviews and the ADP system is set up to be more advanced than what we are as a company. There's no way that we can change this so far and that's unfortunate.
  • Because ADP is such a huge program it runs a lot on cookies/cache. Because of that we have employees who really struggle with their passwords and the fact that we have them punch in and out on a public computer. Previous users and multiple tries with passwords seems to impact the next person who logs in.
Nicole Rieger profile photo
  • The application doesn’t have custom fields which is very inconvenient.
  • Reporting tool is overly complex and cumbersome. Not at all standard but very proprietary. It takes a long time to figure it out. This was hard for the business to adapt to. Everyone wants to use it, but it’s too hard to figure it out without substantive training. We lock it down to those who have had training. Something more standard would have been better. Even after 1 year, we still struggle with this. Our outside consultant (One Source) designs reports for us, but this is very costly. During training, we saw an amazing reporting catalog, but this is not available to clients. We spend a lot of time trying to recreate.
  • Sometimes seems that there was a disconnect between engineer and UI designer – different terms are used for the same thing. For example, “Employee type” is called worker subtype in report builder. “Job title” is “position title”. This took some time to uncover.
  • Workday provides a quarterly update but does a poor job of letting us know what has changed. They tell us at a high level, but we still have to audit everything (e.g. data security) we don’t understand the impact of updates until after we have completed a detailed audit. They could provide audit tools but don’t. This process alone takes two weeks every quarter.
  • Odd changes to interface with no real notification about why things have changed. We have to figure out how to do things in the new interface and then modify all our internal documentation.
No photo available

Likelihood to Renew

ADP Workforce Now8.8
Based on 29 answers
It's in. It works. The cost compared favorably to the competition. I cannot imagine there would be reason to switch at this point.
Evan Saltzman profile photo
Workday HCM9.4
Based on 15 answers
We have made a huge investment already. And despite some teething problems, we really like the software.
No photo available

Usability

ADP Workforce Now8.2
Based on 16 answers
Because most of the payroll piece is self explanatory. Some training may be required to learn the lingo, but they also have "help" screens available on each section. I use this function if I don't understand what is going on. The time and attendance piece is fairly easy for the employee to learn with very little training.
Caroline Dula, CPP profile photo
Workday HCM7.5
Based on 10 answers
For users it is fairly guided. Exploring the system is difficult – without menus, you can stumble. There is no menu called performance management. But for getting them to do the basics, the usability is very high.
No photo available

Reliability and Availability

ADP Workforce Now8.6
Based on 3 answers
No answer on this topic is available.
Workday HCM6.6
Based on 8 answers
We have had no problems.
No photo available

Performance

ADP Workforce Now8.6
Based on 2 answers
No answer on this topic is available.
Workday HCM7.3
Based on 7 answers
We have had no issues. The system is responsive and there is nothing that times out
No photo available

Support

ADP Workforce Now6.7
Based on 14 answers
They are good but not great.
Dennis Abrahamson profile photo
Workday HCM8.1
Based on 8 answers
Support is provided by OneSource, the reseller. They really have no expertise and their level of technical expertise is poor. When we went to our training, the room was filled with OneSource people going through the same training. We finished training in 1 day, they took 4 days. They are hardly experts. Workday has come out with two more releases since then and Onesource have doubled in size in the last year – so it’s hard to see how they can keep up.

There is an online community/portal that is pretty good. There is however no easy answer to “guided completion”
No photo available

In-Person Training

ADP Workforce Now8.2
Based on 2 answers
No answer on this topic is available.
Workday HCM9.1
Based on 6 answers
We attended a one day class at OneSources’s facility, provided by a subcontractor to OneSource.
No photo available

Online Training

ADP Workforce Now8.3
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
Workday HCM7.0
Based on 7 answers
There are 11 different courses. They have on-demand training one hour sessions and host half day training sessions – e.g. report writing split across 2 half days, where you go into a classroom online instructor led. The online stuff is all provided by Workday.
No photo available

Implementation

ADP Workforce Now7.4
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
Workday HCM8.0
Based on 11 answers
We had a very tight implementation scheduled. We had 6 months to do the implementation 3000 plus employees. In the us we implemented hcm with benefits and payroll. Outside the US basic hcm, no benefits or payroll.
Enrique Piovani profile photo

Alternatives Considered

It's better in every way, I would never go back
Dixon Pettengill profile photo
I wasn’t here when we made the selection. I was however, when we selected Workday at another company. At that time, we looked at Ultipro and Oracle Fusion HCM Cloud Service.

To me, Ultipro looked very windows based. It did not have a hip cool UI and we knew that employees would reject it. With respect to Oracle Fusion, I really liked the product when I saw it, but the sales pitch was very poor
No photo available

Scalability

ADP Workforce Now8.6
Based on 2 answers
No answer on this topic is available.
Workday HCM8.0
Based on 1 answer
Workday has released Financials and is continuing to develop it's Human Capital Management footprint with the addition of Workday Recruiting. I think customers will find that is easy to add on additional functionality in the system.Workday does make it easy for customers to make changes without relying on IT resources. The Business Process framework is a visual tool that allows functional resources to make changes and see the flow of the transaction
Jeff Greening profile photo

Return on Investment

  • It's given me a lot more time for other things. Payroll takes significantly less time than it used to, managing requisitions is a smooth process so hiring is more transparent and takes less time, and employees are able to view their own information and make changes. In general, I have gotten several hours back a week just from using ADP, which allows me to focus on our strategic goals.
Tara Kelly profile photo
  • Our previous system was homegrown and lacked in many areas. Going to Workday has given us a single source for all HR data that is easy to search and find what you are looking for.
  • Workday allowed us to streamline annual processes like performance reviews, raises, and benefits election. It has simplified these processes for the employees and provided more actionable data for HR.
  • Integration with other applications allows our user data to be used by other applications that need it. We simply output a file with username and ID to other apps that require that info.
No photo available

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

Workday HCM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details