ADP Workforce Now vs. Workday Human Capital Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ADP Workforce Now
Score 7.9 out of 10
Mid-Size Companies (51-1,000 employees)
ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.N/A
Workday HCM
Score 8.2 out of 10
N/A
Workday Human Capital Management is built as a cloud-based system with global consistency in user experience. Workday HCM is part of a broader system with other Workday products.
$100
per year per user
Pricing
ADP Workforce NowWorkday Human Capital Management
Editions & Modules
Essential
Contact sales team
Enhanced
Contact sales team
Complete
Contact sales team
HR Pro
Contact sales team
Payroll Essentials
Contact sales team
HR Plus
Contact sales team
Hiring Advantage
Contact sales team
Performance Plus
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
ADP Workforce NowWorkday HCM
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsPlease contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.
More Pricing Information
Community Pulse
ADP Workforce NowWorkday Human Capital Management
Considered Both Products
ADP Workforce Now
Chose ADP Workforce Now
ADP Workforce Now is the best HR Software tool in the market because it offers multiple solutions. Other tools in the market only offer one tool and this one offers it all. This makes our HR departments jobs easier and they save a lot of money only have to purchase one tool …
Chose ADP Workforce Now
not particularly different, except I think the customer service is worse with ADP Workforce Now.
Chose ADP Workforce Now
Between the different HRISs and ATSs I have had experience with, ADP is probably the most robust. It is pretty difficult to find a system that incorporates all the essential HR functions (people data, time and attendance, PM, ATS, etc) and does it all seamlessly for large …
Chose ADP Workforce Now
We have Workday for other features like Time Off/Leave, organizational chart, personal information, and benefits information. ADP is how we handle the day to day with clocking in and out and being able to see our pay statements easily with ADP Workforce Now. Some features …
Chose ADP Workforce Now
We selected ADP due to its value and included capabilities. I find it to be very similar to the majority of the major payroll providers and in hindsight [I] am not sure this is the route we [should] have gone. If you have a robust HR/Payroll team, I think the product is fine, …
Chose ADP Workforce Now
ADP seems much more flexible and robust with regards to what you can do but doesn't necessarily make it easy to actually do. Paycom seemed like they had a more employee "friendly" UI and shared tables but seemed a lot more rigid with regards to how you can do certain things or …
Chose ADP Workforce Now
We were looking at these vendors as options to change from ADP. They are still on a mainframe structure, while most competitors are on a cloud-based system.
Chose ADP Workforce Now
WFN offers a much friendlier user experience. Workday was a "pretty" system but did not offer near the functionality that WFN does. When completing a task in WFN, the steps are logical. If you did not know how to complete a task, the system is set up in a way that a few good …
Chose ADP Workforce Now
Constantly evaluating other systems is important to ensure the best fit is being utilized, but staying with ADP has been easy to this point because of the price point and historical data. Nothing is competitive enough to this point to warrant moving from the history and trusted …
Chose ADP Workforce Now
In a previous company we made the transition from ADP to Workday and from the short time I had experienced it, Workday seemed to be an upgrade to ADP for a similar cost and more robust in capabilities.
Chose ADP Workforce Now
I would say there are some features that ADP is doing good but some features are lacking (Time and Attendance, Organizational Chart).
Chose ADP Workforce Now
I was not part of that decision-making process.
Chose ADP Workforce Now
I've been very happy with my Workforce Now experience compared to PayForce with WorkDay during 2010ish, and PeopleSoft in the '00's. It is a relatively seamless experience that improves often.
Chose ADP Workforce Now
Workday was able to address the complex needs of agency with regard to managing various types of employees and in different settings, with varying funding sources. Single-sign on was successful and used agency-wide. Reporting at every level and for every department is more …
Chose ADP Workforce Now
I enjoyed working with the other platforms mentioned such as Workday, SuccessFactors, and UltiPro. I think ADP as a whole could do a better job competing with some of these other sAAs solutions. UltiPro is much cheaper and provides the same services that ADP does.
Chose ADP Workforce Now
I used Workday Benefits at a former employer. ADP Benefits is easier to use, and the open enrollment support staff that ADP provides is very helpful if you need them.
Chose ADP Workforce Now
ADP Workforce Now had the features we wanted along with the compliance piece that other vendors couldn't match. We were happy that they could provide a clear path to getting us up and running in the shortest time frame available. We were very happy with the speed of the …
Chose ADP Workforce Now
I have tagged all the main products my company uses above. I would say ADP sticks out since it is very easy to use and has relevant information.
Chose ADP Workforce Now
There is no other company out there with ADP's reputation, standards, and products. If I were to start a business today, ADP would be my partner. I have used, MSA, GEAC, Ceridian, PeopleSoft, Oracle, Paychex, SAP and Workday, none of them are as reliable as ADP and simple to …
Workday HCM
Chose Workday Human Capital Management
Workday HCM helps my organization better align our corporate strategy with defined objectives and KPIs while managing the performance of team members to deliver results. The user interface and time tracking capabilities of Workday HCM are also best-in-class. The Workday cloud …
Chose Workday Human Capital Management
I explained the differences in Workday and Concur in my previous answers. I did not select Workday, someone in Operations did. I liked Concur better from a expensing perspective. However, Workday is overall more robust since it has PTO functionality, org structure, …
Chose Workday Human Capital Management
The user interface is modern and quick to use, similar to Google and Amazon. The system works at a faster pace, allowing you to get more work done. There is a robust community of users that provide support, answers, and reporting templates (to name a few) when you have …
Chose Workday Human Capital Management
We liked that all customers are on the same version of the product and the minimum bi-annual updates. The customization is in the business processes you build within the delivered system. No "Bolt Ons". The visibility to managers to their teams was another big plus and we like …
Top Pros
Top Cons
TrustRadius Insights
ADP Workforce NowWorkday Human Capital Management
Highlights

TrustRadius
Research Team Insight
Published

ADP Workforce Now and Workday HCM are HR Management solutions designed to create a single source of data and a single user experience for employees. ADP Workforce is more popular with mid-sized companies while Workday HCM is preferred by larger enterprises.

Features

ADP Workforce Now and Workday HCM both include the basic features one can expect from HR management tools, but they also have a few standout features.

ADP Workforce offers strong customer support and online resources for customer success. It also offers strong self-service tools for employees. Workday HCM has a great user interface, strong workflow management, and a simple onboarding process.

Limitations

In addition to their strengths, ADP Workforce Now and Workday HCM have some limitations that may be important to some businesses.

ADP Workforce Now has a dated interface, particularly on its search functionalities. Additionally, ADP Workforce Now communicates downtime through a social media esque program rather than by directly contacting users. Workday HCM requires paid add-ons for some features such as storing tax forms. Some users also cite performance issues with Workday HCM’s self-service system.

Pricing

ADP Workforce Now’s pricing is dependent on the business. Quotes are available from the vendor. Workday HCM starts at $100.00 per user per year. Both HR management solutions have add-ons that can be purchased to add new functionality to their base features.

Features
ADP Workforce NowWorkday Human Capital Management
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
ADP Workforce Now
7.6
1021 Ratings
4% below category average
Workday Human Capital Management
8.2
96 Ratings
4% above category average
Employee demographic data8.1901 Ratings8.381 Ratings
Employment history8.2937 Ratings8.291 Ratings
Job profiles and administration7.9889 Ratings8.093 Ratings
Workflow for transfers, promotions, pay raises, etc.7.4916 Ratings8.688 Ratings
Organizational charting6.7641 Ratings8.987 Ratings
Organization and location management7.5702 Ratings8.484 Ratings
Compliance data (COBRA, OSHA, etc.)7.4648 Ratings6.859 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
ADP Workforce Now
7.9
1033 Ratings
2% below category average
Workday Human Capital Management
8.3
80 Ratings
3% above category average
Pay calculation8.5994 Ratings8.068 Ratings
Support for external payroll vendors7.1389 Ratings8.156 Ratings
Off-cycle/On-Demand payment7.7293 Ratings9.118 Ratings
Benefit plan administration7.9796 Ratings7.763 Ratings
Direct deposit files8.6982 Ratings8.169 Ratings
Salary revision and increment management7.7768 Ratings8.566 Ratings
Reimbursement management7.4467 Ratings8.843 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
ADP Workforce Now
7.6
843 Ratings
7% below category average
Workday Human Capital Management
8.3
74 Ratings
2% above category average
Approval workflow7.8765 Ratings8.473 Ratings
Balance details7.6798 Ratings8.373 Ratings
Annual carry-forward and encashment7.5646 Ratings8.159 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
ADP Workforce Now
7.9
1013 Ratings
3% below category average
Workday Human Capital Management
8.1
94 Ratings
1% below category average
View and generate pay and benefit information8.2976 Ratings8.683 Ratings
Update personal information8.5967 Ratings8.492 Ratings
View company policy documentation8.1781 Ratings7.373 Ratings
Employee recognition7.0364 Ratings7.757 Ratings
View job history7.732 Ratings8.583 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
ADP Workforce Now
6.0
12 Ratings
26% below category average
Workday Human Capital Management
7.6
25 Ratings
3% below category average
Tracking of all physical assets6.012 Ratings7.625 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
ADP Workforce Now
6.9
943 Ratings
10% below category average
Workday Human Capital Management
8.0
78 Ratings
5% above category average
Report builder7.3926 Ratings8.474 Ratings
Pre-built reports7.4922 Ratings8.276 Ratings
Ability to combine HR data with external data6.1549 Ratings7.564 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
ADP Workforce Now
7.0
115 Ratings
14% below category average
Workday Human Capital Management
8.3
56 Ratings
3% above category average
New hire portal7.4111 Ratings8.252 Ratings
Manager tracking tools6.691 Ratings8.452 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
ADP Workforce Now
7.8
309 Ratings
5% below category average
Workday Human Capital Management
8.1
60 Ratings
1% below category average
Corporate goal setting8.0238 Ratings8.350 Ratings
Individual goal setting8.0289 Ratings8.359 Ratings
Line-of sight-visibility7.6236 Ratings7.451 Ratings
Performance tracking7.9282 Ratings8.258 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
ADP Workforce Now
7.3
400 Ratings
9% below category average
Workday Human Capital Management
8.5
63 Ratings
6% above category average
Performance plans7.3359 Ratings8.562 Ratings
Performance improvement plans7.3307 Ratings8.354 Ratings
Review status tracking7.5364 Ratings8.458 Ratings
Review reminders7.2377 Ratings8.858 Ratings
Multiple review frequency7.2312 Ratings8.651 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
ADP Workforce Now
6.0
7 Ratings
28% below category average
Workday Human Capital Management
7.5
40 Ratings
6% below category average
Create succession plans/pools5.86 Ratings8.434 Ratings
Candidate ranking5.86 Ratings7.135 Ratings
Candidate search6.37 Ratings7.638 Ratings
Candidate development6.26 Ratings6.837 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
ADP Workforce Now
6.8
420 Ratings
14% below category average
Workday Human Capital Management
8.2
48 Ratings
4% above category average
Job Requisition Management7.5365 Ratings8.145 Ratings
Company Website Posting8.1357 Ratings8.439 Ratings
Publish to Social Media6.9286 Ratings8.434 Ratings
Job Search Site Posting7.2320 Ratings8.540 Ratings
Duplicate Candidate Prevention2.38 Ratings7.539 Ratings
Applicant Tracking7.0361 Ratings8.040 Ratings
Notifications and Alerts8.3382 Ratings8.444 Ratings
Best Alternatives
ADP Workforce NowWorkday Human Capital Management
Small Businesses
Patriot Software
Patriot Software
Score 9.2 out of 10
Patriot Software
Patriot Software
Score 9.2 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ADP Workforce NowWorkday Human Capital Management
Likelihood to Recommend
8.2
(1088 ratings)
8.9
(108 ratings)
Likelihood to Renew
7.3
(82 ratings)
9.0
(18 ratings)
Usability
5.2
(79 ratings)
7.0
(13 ratings)
Availability
7.3
(14 ratings)
6.6
(8 ratings)
Performance
6.4
(13 ratings)
7.3
(7 ratings)
Support Rating
7.0
(462 ratings)
8.0
(22 ratings)
In-Person Training
8.2
(9 ratings)
9.6
(6 ratings)
Online Training
5.8
(17 ratings)
7.0
(7 ratings)
Implementation Rating
5.0
(34 ratings)
8.0
(11 ratings)
Configurability
6.4
(10 ratings)
7.5
(2 ratings)
Ease of integration
6.1
(8 ratings)
8.2
(1 ratings)
Product Scalability
7.4
(750 ratings)
7.3
(1 ratings)
Vendor post-sale
5.2
(8 ratings)
7.0
(1 ratings)
Vendor pre-sale
6.1
(8 ratings)
5.0
(1 ratings)
User Testimonials
ADP Workforce NowWorkday Human Capital Management
Likelihood to Recommend
ADP
If you are looking to automate processes and have the system handle administrative, boring tasks this is the system for you. They are continuing to evolve and are coming out with improvements constantly. Have a suggestion on an improvement they will listen and consider implementing.
Read full review
Workday
Workday human capital management is well suited for organizations to manage their employee records. It is also well suited for managing the employee's salary details, also the details of past salary changes, promotions, etc. It has options to keep track of employees' goals for the year, where they can keep track of their progress, and also managers can view the progress or share feedback. This is very helpful for tracking career progress and providing feedback. Other options, like training assigned to employees, can also be seen in Workday; users will get alerts by email for any new assignments or due assignments, etc.
Read full review
Pros
ADP
  • HRIS that is personalized for the employee and addresses DE&I needs.
  • Payroll, of course! The system addresses all needs, such as deductions, additional pay, premium OT, and shift differentials.
  • Onboarding is an excellent way to stay in compliance and have all documents completed.
  • Tax and Banking and resolution to any issues.
Read full review
Workday
  • Groups employees in management hierarchies and creates Org Charts that are easy to navigate and allow for visualizing management chains regardless of employee locations
  • Intuitive and easy to use. The Workday search functionality works very much like Google; one can search for anything that they have access to in the database and drill down into the various details. All information is connected through hyperlinks and users can easily keep digging into the details for as far as their security access would take them.
  • Tasks such as to do, review or approve items are sent to the user's Workday Inbox, very much resembling email. Notifications about outstanding "to do" items are also sent to each the user's work email address on a daily basis.
Read full review
Cons
ADP
  • I would like it if better communication was sent out about new product updates. Sometimes, I go into a screen and things are different and I have to relearn it on the fly.
  • Editing the mobile app - I would like it if what is shown on the desktop version was automatically on the app. WAY more of my employees use the app, but I put the most important information on the desktop version because it is easier to update.
Read full review
Workday
  • The web interface is awful
  • Terrible, terrible, UI. No modern features like auto-save. I can't count the times I have lost work.
  • Their UX team (if it even exists) must be aliens, because I can't see how humans would have come up with the UI conventions they have.
  • Who creates a website application where you can't open stuff in multiple browser windows and tabs easily?
Read full review
Likelihood to Renew
ADP
Due to the lack of support from the sales and service center we are looking at other options outside of ADP. Again it is a good system, it just lacks the support it deserves from the company employees. It is just unimaginable that you will need to reach out to a service provider several times for the same issue and not get it resolved.
Read full review
Workday
It is work to make one system the source of truth for our data, but now that it is done, there is less work involved in staying on this path. This means for us that maintaining and/or implementing new modules like performance, finance, talent, etc. is simple. It's a no-brainer
Read full review
Usability
ADP
I would give it a 10 however I do not like when ADP does facelifts in Workforce Now which does not add any value other than having to relearn navigation. I am also not a big fan of being forced to refer to the Bridge. We have Google which gives the same results. If I understood the answer I would not contact our Account Rep.
Read full review
Workday
Workday's on a great path in terms of user experience. Their goals is to deliver a use experience that doesn't require training or instruction, like Amazon on the consumer side for example. That's hard to do when you're talking about complex business processes and important and sensitive employee information, but they're doing it well
Read full review
Reliability and Availability
ADP
ADP outages are very rare
Read full review
Workday
In 2014, Workday has changed the update process. There will be two updates a year; the updates will be delivered to customers typically in a 24 hour window during these two weekends a year. They also keep the Community up-to-date about any planned outages, etc. There is weekly scheduled downtime on Friday night.
Read full review
Performance
ADP
Overall, I think the functionality of the program works pretty well. Sometimes, certain browsers do not work well for the policy function of ADP, but that is the only issue thus far
Read full review
Workday
From my perspective, the system runs like a well oiled machine and I have not had any issues with customers complaining about speed. If a report is taking long to run, the report can run in the background and you can go about your business. For larger enterprises, there is additional space and machines to process the application in what Workday refers to it as Extended Configuration Tenant
Read full review
Support Rating
ADP
I have contacted support multiple times and have always been happy with the results. ADP's support staff is always helpful and makes easy work of solving problems. I love my Payroll Account Manager, as well as my Enhanced Time Account Manager.
Read full review
Workday
Workday is still learning about the needs of higher education. I have seen rapid improvement in support and knowledge over the last year so am confident this will continue to improve. Overall however, I have found the Support Team to be extremely responsive and Workday offers the advantage of having support across several timezones so that we never wait more than a few hours for a response.
Read full review
In-Person Training
ADP
In-person training was pretty good - I think this significantly depends on the trainer. Our trainer was really good and showed what ADP can do - but I know that all trainers are not the same - and this truly makes such as difference. Overall, our training went pretty well.
Read full review
Workday
Some training is offered online. Cost is per-person. This also gets quite expensive. Training doesn’t follow a logical path A to B. Starts in middle. When you try to do it afterwards at your desk, difficult.
• Training scenarios are not very real
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Online Training
ADP
At the time training was not as expansive as it is now. If it could go wrong it did for me so the process was difficult and lengthy. I needed to have more in person walkthroughs of things to ensure the transition was done correctly. Not sure what else I can say, we were part of the initial move to Workforce Now when it was introduced.
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Workday
I have done for report writing and mass imports (EIBs). They give materials and you run through examples, i.e. you don’t just watch them do tasks, so that is helpful. Training is expensive – a single reporting writing class is $600 per person for virtual training
Read full review
Implementation Rating
ADP
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Read full review
Workday
It was implemented before my joining the company. At my last company, we used Workday professional services.

Based upon my experience at my last company, I would rate the implementation experience an 8/10. There are different ways to set things up and we had different people telling us different things. It set us back a couple of times.

Regarding configuration advice, we could set things up where every manager has supervisory organizations, or have it financially based i.e. aligned to cost center/department. We chose the individual manager path and I think we should have chosen a department route. Going down the individual manager path, to maintain the information, we have to inactivate a supervisory org whenever a manager changes/leaves.
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Alternatives Considered
ADP
Although this SAS takes longer to perform the everyday functions related to payroll and HR data input, the difference in this software and our previous software is like night and day. We were on a very old server platform and had too many issues with continuous need for backup.
Read full review
Workday
Unfortunately, I do not recall the brands of the other human capital management software programs or tools I used at my current company or workplaces prior. I do think that is a testament to Workday with its strong branding and compelling features. I was not part of the selection process of Workday but have enjoyed my experience.
Read full review
Scalability
ADP
We have been able to grow with ADP from just a few hundred employees to over 10,000 so it's actually very scalable for payroll usage. We do not use the benefits and onboarding offerings for most of our employees but they are built to scale easily enough for when our corporate team has over 1,000 FTE.
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Workday
Workday has released Financials and is continuing to develop it's Human Capital Management footprint with the addition of Workday Recruiting. I think customers will find that is easy to add on additional functionality in the system. Workday does make it easy for customers to make changes without relying on IT resources. The Business Process framework is a visual tool that allows functional resources to make changes and see the flow of the transaction
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Return on Investment
ADP
  • ADP WorkforceNow has provided a positive ROI for our company. It has saved me countless hours in the time I used to spend preparing reports, managing benefits, and annual enrollment, recruitment tracking, and much more.
  • The integration with Payscale has allowed our company to take every position in our organization and benchmark it to industries and job titles. This has allowed us to be more competitive on recruitment and retention.
  • We have used the new DE&I dashboard to provide valuable information on the landscape of our workforce, as well as areas of our organization that may not be as diverse.
Read full review
Workday
  • Positive ROI, we were one of the first organizations that went with Workday HCM, and we received numerous discounts. Cloud systems are the way to go and we feel the system is stable for our growing work force.
  • The user conferences have been helpful to network and learn more deepness in the modules and functionality.
  • Right off the bat, our implementation costs were lower than budgeted and we had less 'billing' surprises.
Read full review
ScreenShots

ADP Workforce Now Screenshots

Screenshot of ADP Workforce Now: a simple and complete human capital management solutionScreenshot of Benchmarking by ADP DataCloud: an application with an extensive data set ... available to ADP Workforce Now clientsScreenshot of ADP Workforce Now clients can equip their employees with the ADP Mobile self-service app