What users are saying about
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Top Rated
1782 Ratings
Top Rated
458 Ratings

ADP Workforce Now

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Top Rated
1782 Ratings
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Score 8 out of 100
Top Rated
458 Ratings
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Score 8.2 out of 100

Highlights

ADP Workforce Now and Workday HCM are HR Management solutions designed to create a single source of data and a single user experience for employees. ADP Workforce is more popular with mid-sized companies while Workday HCM is preferred by larger enterprises.

Features

ADP Workforce Now and Workday HCM both include the basic features one can expect from HR management tools, but they also have a few standout features.

ADP Workforce offers strong customer support and online resources for customer success. It also offers strong self-service tools for employees. Workday HCM has a great user interface, strong workflow management, and a simple onboarding process.

Limitations

In addition to their strengths, ADP Workforce Now and Workday HCM have some limitations that may be important to some businesses.

ADP Workforce Now has a dated interface, particularly on its search functionalities. Additionally, ADP Workforce Now communicates downtime through a social media esque program rather than by directly contacting users. Workday HCM requires paid add-ons for some features such as storing tax forms. Some users also cite performance issues with Workday HCM’s self-service system.

Pricing

ADP Workforce Now’s pricing is dependent on the business. Quotes are available from the vendor. Workday HCM starts at $100.00 per user per year. Both HR management solutions have add-ons that can be purchased to add new functionality to their base features.

Feature Set Ratings

  • Workday Human Capital Management ranks higher in 11 feature sets: Human Resource Management, Payroll Management, Leave and Attendance Management, Employee Self Service, Asset Management, HR Reporting, Onboarding, Performance and Goals, Performance Management, Succession Planning, Recruiting / ATS

Human Resource Management

7.7

ADP Workforce Now

77%
8.3

Workday HCM

83%
Workday Human Capital Management ranks higher in 5/7 features

Employee demographic data

8.4
84%
834 Ratings
8.3
83%
66 Ratings

Employment history

8.2
82%
864 Ratings
8.5
85%
74 Ratings

Job profiles and administration

7.9
79%
817 Ratings
8.2
82%
76 Ratings

Workflow for transfers, promotions, pay raises, etc.

7.7
77%
840 Ratings
8.6
86%
73 Ratings

Organizational charting

6.8
68%
586 Ratings
8.7
87%
71 Ratings

Organization and location management

7.4
74%
648 Ratings
8.6
86%
71 Ratings

Compliance data (COBRA, OSHA, etc.)

7.4
74%
596 Ratings
6.9
69%
46 Ratings

Payroll Management

8.2

ADP Workforce Now

82%
8.6

Workday HCM

86%
Workday Human Capital Management ranks higher in 6/7 features

Pay calculation

8.6
86%
917 Ratings
8.6
86%
55 Ratings

Support for external payroll vendors

7.7
77%
362 Ratings
8.4
84%
44 Ratings

Off-cycle/On-Demand payment

8.1
81%
237 Ratings
9.0
90%
6 Ratings

Benefit plan administration

8.0
80%
741 Ratings
8.3
83%
52 Ratings

Direct deposit files

8.7
87%
908 Ratings
8.1
81%
56 Ratings

Salary revision and increment management

8.1
81%
715 Ratings
9.0
90%
53 Ratings

Reimbursement management

8.0
80%
433 Ratings
8.8
88%
31 Ratings

Leave and Attendance Management

7.8

ADP Workforce Now

78%
8.7

Workday HCM

87%
Workday Human Capital Management ranks higher in 3/3 features

Approval workflow

8.0
80%
709 Ratings
9.0
90%
59 Ratings

Balance details

7.7
77%
741 Ratings
8.6
86%
59 Ratings

Annual carry-forward and encashment

7.8
78%
599 Ratings
8.5
85%
47 Ratings

Employee Self Service

8.1

ADP Workforce Now

81%
8.2

Workday HCM

82%
Workday Human Capital Management ranks higher in 4/5 features

View and generate pay and benefit information

8.6
86%
905 Ratings
8.7
87%
68 Ratings

Update personal information

8.6
86%
893 Ratings
8.8
88%
76 Ratings

View company policy documentation

8.3
83%
719 Ratings
7.6
76%
58 Ratings

Employee recognition

7.5
75%
339 Ratings
7.5
75%
44 Ratings

View job history

7.7
77%
32 Ratings
8.4
84%
67 Ratings

Asset Management

6.0

ADP Workforce Now

60%
8.5

Workday HCM

85%
Workday Human Capital Management ranks higher in 1/1 features

Tracking of all physical assets

6.0
60%
12 Ratings
8.5
85%
17 Ratings

HR Reporting

7.3

ADP Workforce Now

73%
7.8

Workday HCM

78%
Workday Human Capital Management ranks higher in 3/3 features

Report builder

7.4
74%
854 Ratings
8.2
82%
60 Ratings

Pre-built reports

7.5
75%
850 Ratings
7.8
78%
62 Ratings

Ability to combine HR data with external data

6.9
69%
510 Ratings
7.5
75%
52 Ratings

Onboarding

8.1

ADP Workforce Now

81%
8.5

Workday HCM

85%
Workday Human Capital Management ranks higher in 2/2 features

New hire portal

8.3
83%
57 Ratings
8.7
87%
42 Ratings

Manager tracking tools

7.9
79%
45 Ratings
8.3
83%
41 Ratings

Performance and Goals

7.5

ADP Workforce Now

75%
7.7

Workday HCM

77%
Workday Human Capital Management ranks higher in 3/4 features

Corporate goal setting

7.7
77%
219 Ratings
7.9
79%
39 Ratings

Individual goal setting

7.5
75%
268 Ratings
8.2
82%
48 Ratings

Line-of sight-visibility

7.4
74%
219 Ratings
6.9
69%
41 Ratings

Performance tracking

7.5
75%
258 Ratings
7.8
78%
47 Ratings

Performance Management

7.5

ADP Workforce Now

75%
8.3

Workday HCM

83%
Workday Human Capital Management ranks higher in 5/5 features

Performance plans

7.3
73%
331 Ratings
8.3
83%
49 Ratings

Performance improvement plans

7.3
73%
285 Ratings
8.2
82%
41 Ratings

Review status tracking

7.4
74%
339 Ratings
8.6
86%
45 Ratings

Review reminders

7.6
76%
346 Ratings
8.3
83%
45 Ratings

Multiple review frequency

7.6
76%
287 Ratings
8.3
83%
39 Ratings

Succession Planning

6.0

ADP Workforce Now

60%
8.1

Workday HCM

81%
Workday Human Capital Management ranks higher in 4/4 features

Create succession plans/pools

5.8
58%
6 Ratings
8.8
88%
26 Ratings

Candidate ranking

5.8
58%
6 Ratings
7.9
79%
26 Ratings

Candidate search

6.3
63%
7 Ratings
8.0
80%
27 Ratings

Candidate development

6.2
62%
6 Ratings
7.7
77%
26 Ratings

Recruiting / ATS

6.9

ADP Workforce Now

69%
8.4

Workday HCM

84%
Workday Human Capital Management ranks higher in 7/7 features

Job Requisition Management

7.8
78%
329 Ratings
8.3
83%
32 Ratings

Company Website Posting

7.9
79%
326 Ratings
8.6
86%
26 Ratings

Publish to Social Media

7.4
74%
264 Ratings
9.7
97%
23 Ratings

Job Search Site Posting

7.5
75%
289 Ratings
8.9
89%
27 Ratings

Duplicate Candidate Prevention

2.3
23%
8 Ratings
6.6
66%
26 Ratings

Applicant Tracking

7.7
77%
329 Ratings
8.4
84%
27 Ratings

Notifications and Alerts

7.8
78%
348 Ratings
8.5
85%
31 Ratings

Attribute Ratings

  • ADP Workforce Now is rated higher in 3 areas: Availability, Performance, Product Scalability
  • Workday Human Capital Management is rated higher in 7 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating, In-Person Training, Online Training, Implementation Rating

Likelihood to Recommend

8.0

ADP Workforce Now

80%
1008 Ratings
8.2

Workday HCM

82%
91 Ratings

Likelihood to Renew

8.8

ADP Workforce Now

88%
78 Ratings
10.0

Workday HCM

100%
17 Ratings

Usability

7.7

ADP Workforce Now

77%
72 Ratings
8.0

Workday HCM

80%
11 Ratings

Availability

8.2

ADP Workforce Now

82%
19 Ratings
6.6

Workday HCM

66%
16 Ratings

Performance

7.8

ADP Workforce Now

78%
17 Ratings
7.3

Workday HCM

73%
14 Ratings

Support Rating

7.5

ADP Workforce Now

75%
415 Ratings
8.1

Workday HCM

81%
42 Ratings

In-Person Training

4.8

ADP Workforce Now

48%
8 Ratings
9.6

Workday HCM

96%
6 Ratings

Online Training

6.5

ADP Workforce Now

65%
17 Ratings
7.0

Workday HCM

70%
7 Ratings

Implementation Rating

6.4

ADP Workforce Now

64%
52 Ratings
8.0

Workday HCM

80%
33 Ratings

Product Scalability

7.6

ADP Workforce Now

76%
669 Ratings
7.3

Workday HCM

73%
1 Rating

Likelihood to Recommend

ADP Workforce Now

ADP Workforce Now is a leading player and has experience in this space. They are constantly evolving and creating solutions for us, so I know I am not stuck with old technology. They provide news and industry updates that I greatly appreciate and use as one of my main sources of keeping up in the industry. I also take advantage of their webinars as often as I can. There are also so many layers to what they do, and that can sometimes be a challenge to determine who the right person is to talk to. The online help request and ticketing system have been valuable to me to get the help I need. For the most part, there is a very efficient response and only occasionally have I had an issue with not getting a timely reply.
Ginny Haralson | TrustRadius Reviewer

Workday HCM

Workday Human Capital Management is well suited for day-to-day human resources tasks as well a future planning regarding goals, quarterly check-ins, and career growths. It is useful to have multiple features and available tasks in the overall dashboard. It is helpful that learning paths and courses are also integrated in the platform.
Jill Dickert | TrustRadius Reviewer

Pros

ADP Workforce Now

  • Employee profiles; pay, personal, and employment are easy to navigate and edit.
  • Sample reports are useful! We used the sample reports to apply for PPP loans and forgiveness and for insurance audits every year.
  • We can easily upload a file with hourly employees' hours.
Mariana Shih | TrustRadius Reviewer

Workday HCM

  • Groups employees in management hierarchies and creates Org Charts that are easy to navigate and allow for visualizing management chains regardless of employee locations
  • Intuitive and easy to use. The Workday search functionality works very much like Google; one can search for anything that they have access to in the database and drill down into the various details. All information is connected through hyperlinks and users can easily keep digging into the details for as far as their security access would take them.
  • Tasks such as to do, review or approve items are sent to the user's Workday Inbox, very much resembling email. Notifications about outstanding "to do" items are also sent to each the user's work email address on a daily basis.
Monika Ganeva | TrustRadius Reviewer

Cons

ADP Workforce Now

  • After updates, the system is often buggy, which is annoying.
  • Running custom reports is an awesome addition but it is complicated for new users.
  • The app is not really reliable for the technologically challenged. Maybe add an option to save users and pass on their phone. I do know the app allows for fingerprints, which is nice.
Brandon Cerney | TrustRadius Reviewer

Workday HCM

  • The web interface is awful
  • Terrible, terrible, UI. No modern features like auto-save. I can't count the times I have lost work.
  • Their UX team (if it even exists) must be aliens, because I can't see how humans would have come up with the UI conventions they have.
  • Who creates a website application where you can't open stuff in multiple browser windows and tabs easily?
Anonymous | TrustRadius Reviewer

Pricing Details

ADP Workforce Now

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Starting Price

$0

ADP Workforce Now Editions & Modules

Edition
EssentialContact sales team
EnhancedContact sales team
CompleteContact sales team
HR ProContact sales team
Payroll EssentialsContact sales team
HR PlusContact sales team
Hiring AdvantageContact sales team
Performance PlusContact sales team
  1. none
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

Workday HCM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Workday HCM Editions & Modules

Additional Pricing Details

Likelihood to Renew

ADP Workforce Now

ADP Workforce Now 8.8
Based on 78 answers
Due to the lack of support from the sales and service center we are looking at other options outside of ADP. Again it is a good system, it just lacks the support it deserves from the company employees. It is just unimaginable that you will need to reach out to a service provider several times for the same issue and not get it resolved.
Samuel Rodriguez | TrustRadius Reviewer

Workday HCM

Workday HCM 10.0
Based on 17 answers
It is work to make one system the source of truth for our data, but now that it is done, there is less work involved in staying on this path. This means for us that maintaining and/or implementing new modules like performance, finance, talent, etc. is simple. It's a no-brainer
Anonymous | TrustRadius Reviewer

Usability

ADP Workforce Now

ADP Workforce Now 7.7
Based on 72 answers
Global HR management and payroll processing is a complex area. That said, ADP is going a great job with the software platform. Users do need to come into this work with knowledge of what the outcome should be, how the input affects output, how one item affects other items, and more. This is not an area for an entry clerk to be working. Customer service has really ramped up in effectiveness. Cross training so one representative can assist without multiple transfers, has been a big improvement. The online support platform allows for creating a case, following progress and constant communication. Choosing an 8 rating leaves room for the major and exciting changes that are in progress. We look forward to what is rolled out soon based on the ever present feedback from users
Melissa Rauch | TrustRadius Reviewer

Workday HCM

Workday HCM 8.0
Based on 11 answers
Workday's on a great path in terms of user experience. Their goals is to deliver a use experience that doesn't require training or instruction, like Amazon on the consumer side for example. That's hard to do when you're talking about complex business processes and important and sensitive employee information, but they're doing it well
Amanda Easton | TrustRadius Reviewer

Reliability and Availability

ADP Workforce Now

ADP Workforce Now 8.2
Based on 19 answers
ADP outages are very rare
Stephanie Swap | TrustRadius Reviewer

Workday HCM

Workday HCM 6.6
Based on 16 answers
In 2014, Workday has changed the update process. There will be two updates a year; the updates will be delivered to customers typically in a 24 hour window during these two weekends a year. They also keep the Community up-to-date about any planned outages, etc. There is weekly scheduled downtime on Friday night.
Jeff Greening | TrustRadius Reviewer

Performance

ADP Workforce Now

ADP Workforce Now 7.8
Based on 17 answers
Overall, I think the functionality of the program works pretty well. Sometimes, certain browsers do not work well for the policy function of ADP, but that is the only issue thus far
Stephanie Bidle | TrustRadius Reviewer

Workday HCM

Workday HCM 7.3
Based on 14 answers
From my perspective, the system runs like a well oiled machine and I have not had any issues with customers complaining about speed. If a report is taking long to run, the report can run in the background and you can go about your business. For larger enterprises, there is additional space and machines to process the application in what Workday refers to it as Extended Configuration Tenant
Jeff Greening | TrustRadius Reviewer

Support Rating

ADP Workforce Now

ADP Workforce Now 7.5
Based on 415 answers
It is clear that ADP Workforce Now is consistently supported with new updates and Beta testing new functions. While I can't say I've utilized every function or tries many of the new ones that come out, it is clear that the product will be supported well for a long time. ADP isn't going anywhere.
Meir Brodsky | TrustRadius Reviewer

Workday HCM

Workday HCM 8.1
Based on 42 answers
Workday is still learning about the needs of higher education. I have seen rapid improvement in support and knowledge over the last year so am confident this will continue to improve. Overall however, I have found the Support Team to be extremely responsive and Workday offers the advantage of having support across several timezones so that we never wait more than a few hours for a response.
Linda Buckley | TrustRadius Reviewer

In-Person Training

ADP Workforce Now

ADP Workforce Now 4.8
Based on 8 answers
In-person training was pretty good - I think this significantly depends on the trainer. Our trainer was really good and showed what ADP can do - but I know that all trainers are not the same - and this truly makes such as difference. Overall, our training went pretty well.
Stephanie Bidle | TrustRadius Reviewer

Workday HCM

Workday HCM 9.6
Based on 6 answers
Some training is offered online. Cost is per-person. This also gets quite expensive. Training doesn’t follow a logical path A to B. Starts in middle. When you try to do it afterwards at your desk, difficult.
• Training scenarios are not very real
Anonymous | TrustRadius Reviewer

Online Training

ADP Workforce Now

ADP Workforce Now 6.5
Based on 17 answers
At the time training was not as expansive as it is now. If it could go wrong it did for me so the process was difficult and lengthy. I needed to have more in person walkthroughs of things to ensure the transition was done correctly. Not sure what else I can say, we were part of the initial move to Workforce Now when it was introduced.
Nancy Carey | TrustRadius Reviewer

Workday HCM

Workday HCM 7.0
Based on 7 answers
I have done for report writing and mass imports (EIBs). They give materials and you run through examples, i.e. you don’t just watch them do tasks, so that is helpful. Training is expensive – a single reporting writing class is $600 per person for virtual training
Anonymous | TrustRadius Reviewer

Implementation Rating

ADP Workforce Now

ADP Workforce Now 6.4
Based on 52 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP | TrustRadius Reviewer

Workday HCM

Workday HCM 8.0
Based on 33 answers
It was implemented before my joining the company. At my last company, we used Workday professional services.

Based upon my experience at my last company, I would rate the implementation experience an 8/10. There are different ways to set things up and we had different people telling us different things. It set us back a couple of times.

Regarding configuration advice, we could set things up where every manager has supervisory organizations, or have it financially based i.e. aligned to cost center/department. We chose the individual manager path and I think we should have chosen a department route. Going down the individual manager path, to maintain the information, we have to inactivate a supervisory org whenever a manager changes/leaves.
Anonymous | TrustRadius Reviewer

Alternatives Considered

ADP Workforce Now

ADP is a lot more user friendly both on the administrator and employee side and the reports can be converted to Excel to help when doing various projects for the company. Ceridian is the only one that I have used [in] respect to benefits, so I can't compare any of the other products.
Amanda Rohde | TrustRadius Reviewer

Workday HCM

Its core strengths met our functional, technical and implementation requirements, getting in early saved us money without putting it off and waiting until we HAD to select and implement. SAP doesn't stack up well and we wanted a US system. The cloud and its excellent functionality benefits for the Human Resources and Payroll departments was clear, and the users appreciate its generally good user interfaces and ease of movement within the system.
Anonymous | TrustRadius Reviewer

Scalability

ADP Workforce Now

ADP Workforce Now 7.6
Based on 669 answers
Being that we are a smaller organization, I know it easily can scale as we grow. Knowing that they are able to adapt from large companies to smaller ones supports that they have a great scalable infrastructure in place. I am happy with the improved support and options to access support as well.
Lavette Bobbitt | TrustRadius Reviewer

Workday HCM

Workday HCM 7.3
Based on 1 answer
Workday has released Financials and is continuing to develop it's Human Capital Management footprint with the addition of Workday Recruiting. I think customers will find that is easy to add on additional functionality in the system.Workday does make it easy for customers to make changes without relying on IT resources. The Business Process framework is a visual tool that allows functional resources to make changes and see the flow of the transaction
Jeff Greening | TrustRadius Reviewer

Return on Investment

ADP Workforce Now

  • Connection to benefit providers and the passage of data on a weekly basis is great, once the carriers are connected properly
  • Communication to the retirement provider was presented as immediate and we were led to believe communication and updates would be faster and smoother than we experienced with Paychex, and the communication is virtually the same. We have a much better employer rep with ADP retirement though, and for that, I have saved several hours over time.
Julie Snow | TrustRadius Reviewer

Workday HCM

  • Gave us almost 4 hours per HR rep back on new hire day 1. We have a start date every 4 weeks and the manual entry of paperwork that was able to be eliminated with Workday has allowed us to put more HR reps in the classroom to aid with more important day 1 tasks.
  • Simplified search - the backend information is now housed in a simple database that allows me to pull with employee first or last name, or user ID.
  • We paid more for this solution, but we've seen a 33% increase in employee interaction since doing so.
Zach Wasson | TrustRadius Reviewer

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