What users are saying about
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Top Rated
325 Ratings
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55 Ratings

Airtable

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Top Rated
325 Ratings
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Score 8.5 out of 100

ClickUp

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55 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

Airtable

Airtable is a genius solution for the restrictions of spreadsheets when the data needs to be accessed across several layers and presented in a 2D report. Airtable does this naturally without the need to export and modify the data into a database. It is a solution for any team that can benefit from multi-dimensional access to various data.
Adam Farrell | TrustRadius Reviewer

ClickUp

Tracking and organization of company projects is very easy and effective with ClickUp software. From simple lists to complicated projects, ClickUp software has been used to get things done as expected. It is a very effective software when addressing task management problem and tracking the progress of organization ongoing tasks and projects.
Judy Hellen | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Airtable
8.0
ClickUp
8.5
Task Management
Airtable
8.5
ClickUp
9.6
Resource Management
Airtable
8.4
ClickUp
Gantt Charts
Airtable
7.3
ClickUp
8.0
Scheduling
Airtable
8.1
ClickUp
Workflow Automation
Airtable
7.3
ClickUp
Team Collaboration
Airtable
9.1
ClickUp
9.1
Support for Agile Methodology
Airtable
7.1
ClickUp
8.6
Support for Waterfall Methodology
Airtable
6.5
ClickUp
8.2
Document Management
Airtable
7.9
ClickUp
8.2
Email integration
Airtable
8.0
ClickUp
Mobile Access
Airtable
8.3
ClickUp
Timesheet Tracking
Airtable
8.7
ClickUp
7.9
Change request and Case Management
Airtable
7.9
ClickUp
Budget and Expense Management
Airtable
8.8
ClickUp

Pros

Airtable

  • Flexibility: there are many view features and different ways you can use the product
  • Integrations: there are so many apps you can integrate it; from Slack to Shipstation
  • Beautiful: it just looks nice to use. Sometimes project management apps are ugly, this isn't
Brian Chung | TrustRadius Reviewer

ClickUp

  • RECURRING TASKS - Their recurring tasks are great. There are all kinds of customizations you can use for how often tasks recur. Also, comments on recurring tasks get carried every time the task recurs, so you never forget anything. This was a big reason why we picked ClickUp over other tools.
  • TASK STRUCTURE - It's very easy to use and keep everything into the correct tasks. Mentioning other tasks makes it easy to string things together. Also, it's great that we can assign comments, that makes it so we don't have to create quite as many tasks. Also, when a manager needs to review work, staff can just say "finished this draft, can you review?" and assign their manager. Their manager can mark it as complete once they've reviewed it. SO EASY
  • CHROME EXTENSION - I love their chrome extension. I can click a button and create tasks in ClickUp without ever leaving my email, it also puts the email in the task as an attachment. I can also attach emails to tasks, which is great.
McKay Salisbury | TrustRadius Reviewer

Cons

Airtable

  • I would like to be able to sort items into groups without having to sort by specific columns. Just manually sort by click and drag.
  • I'd like to see all of the documents of each base stored collectively somewhere and cataloged in a document library.
  • I would like to see this base exportable as a Gant chart.
Tyler Collum | TrustRadius Reviewer

ClickUp

  • It maybe could be more simple. Creating a task has so many features you can include that it sometimes may be tough.
  • In emails, you are able to attach tasks, but it puts it in an extremely weird format and it is tough to read. I wish there was a way to only put the important information instead of having to put the entire thread in the task.
Jordan Matthews | TrustRadius Reviewer

Likelihood to Renew

Airtable

Airtable 10.0
Based on 2 answers
compared to other products it is just fabulous.
Andrej Vrsansky | TrustRadius Reviewer

ClickUp

ClickUp 9.0
Based on 1 answer
We are pleased with using ClickUp and it's cost effectiveness. We are very likely to stick with ClickUp.
Ravinder Gupta | TrustRadius Reviewer

Usability

Airtable

Airtable 8.6
Based on 20 answers
Airtable has a plethora of features that suit our needs, although there are little things that could be improved to make it perfect. I believe Airtable is actively working to improve their product so I have every confidence that Airtable is the perfect choice for our purposes.
Stephanie Etchie | TrustRadius Reviewer

ClickUp

ClickUp 9.0
Based on 6 answers
With previous tools we used, we had to conduct a fairly extensive onboarding process with any new employees we hired. ClickUp is so simple to use that we really only need a 30-minute meeting to show new employees how to use it and they're off to the races. The drag/drop function is nearly universal which makes it extremely easy to move things around and stay organized.
Brittany Bartoli | TrustRadius Reviewer

Support Rating

Airtable

Airtable 7.7
Based on 29 answers
I am impressed by the support provided by the Airtable team. For each query or any issue raised by the user, there are multiple ways of contacting them. One way is email. They reply within 24 hours, or the second way is customer support. Customer support is available for users in chat or telephonic phone or both. You can opt for any communication mode.
JATIN GUPTA | TrustRadius Reviewer

ClickUp

ClickUp 9.0
Based on 29 answers
ClickUp provides all the support you need over email. The customer service is excellent. I didn't interact with the support team too much as there was rarely an issue that I needed help with. However, when I did need help they were excellent.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Airtable

I trialed around 7 products, which include 4 education products and 3 online products at least. I can't remember all of the pros and cons as it was a couple of years ago and I am now upgrading from a free plan to a paid one. Suffice to say, Airtable beat all of them hands down, for ease of use and flexibility
Shirley Hickey | TrustRadius Reviewer

ClickUp

I think ClickUp is easier to use and has more options to customize and distribute tasks among a team than the other software. ClickUp can get much more detailed than the others, which makes it easy for when a lot of information needs to be shared over a certain project.
Anonymous | TrustRadius Reviewer

Return on Investment

Airtable

  • I would estimate it has personally saved me 2 hours a week of administration better invested in other things. These are the most valuable cost savings I have on a personal level.
  • I was able to explore, populate, configure and prepare Airtable for what I needed for free. Only when we reached the point of being ready to make full use of the system did we need to spend a penny.
  • Replacing Excel for administrative tasks with Airtable will eventually save us hundreds of lost hours a year.
Chris Chinn | TrustRadius Reviewer

ClickUp

  • ClickUp has helped us close some accounts. They were on the fence, and when they heard how organized we were, that made them feel more confident in accepting our offer.
  • ClickUp has helped us in our account retention. As we consistently accomplish everything we see, we gain more trust. Even if they forget what they asked of us, we won't.
Alan Bloxham | TrustRadius Reviewer

Screenshots

Pricing Details

Airtable

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

ClickUp

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

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