What users are saying about
27 Ratings
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Top Rated
496 Ratings
27 Ratings
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Score 7.9 out of 100

Microsoft Teams

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Top Rated
496 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy | TrustRadius Reviewer

Microsoft Teams

Can have group chats on topics that only concern a few employees. We have a Technology group where we add and brainstorm new applications and software that might be appropriate for our company. It's a good way to organize our ideas and thoughts without having to send out mass email chains and we can discuss the ideas at our next meeting. Microsoft Teams also lets us efficiently communicate with remote workers since email can lag. This allows almost real-time conversations and collaborations for our employees.
Karen Zelzer | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
8.1
Microsoft Teams
High quality audio
Amazon Chime
8.4
Microsoft Teams
High quality video
Amazon Chime
8.2
Microsoft Teams
Low bandwidth requirements
Amazon Chime
7.2
Microsoft Teams
Mobile support
Amazon Chime
8.5
Microsoft Teams

Screen Sharing

Amazon Chime
8.0
Microsoft Teams
Desktop sharing
Amazon Chime
8.5
Microsoft Teams
Whiteboards
Amazon Chime
7.5
Microsoft Teams

Online Meetings / Events

Amazon Chime
8.6
Microsoft Teams
Calendar integration
Amazon Chime
8.6
Microsoft Teams
Meeting initiation
Amazon Chime
8.4
Microsoft Teams
Integrates with social media
Amazon Chime
8.4
Microsoft Teams
Record meetings / events
Amazon Chime
8.7
Microsoft Teams
Slideshows
Amazon Chime
8.7
Microsoft Teams

Online Events Collaboration

Amazon Chime
7.4
Microsoft Teams
Live chat
Amazon Chime
8.4
Microsoft Teams
Audience polling
Amazon Chime
6.4
Microsoft Teams
Q&A
Amazon Chime
7.4
Microsoft Teams

Online Events Security

Amazon Chime
8.6
Microsoft Teams
User authentication
Amazon Chime
9.0
Microsoft Teams
Participant roles & permissions
Amazon Chime
8.3
Microsoft Teams
Confidential attendee list
Amazon Chime
8.6
Microsoft Teams

Project Management

Amazon Chime
Microsoft Teams
7.3
Task Management
Amazon Chime
Microsoft Teams
7.5
Gantt Charts
Amazon Chime
Microsoft Teams
6.0
Scheduling
Amazon Chime
Microsoft Teams
7.4
Workflow Automation
Amazon Chime
Microsoft Teams
7.0
Mobile Access
Amazon Chime
Microsoft Teams
8.6
Search
Amazon Chime
Microsoft Teams
7.7
Visual planning tools
Amazon Chime
Microsoft Teams
6.5

Communication

Amazon Chime
Microsoft Teams
7.9
Chat
Amazon Chime
Microsoft Teams
9.0
Notifications
Amazon Chime
Microsoft Teams
8.2
Discussions
Amazon Chime
Microsoft Teams
8.6
Surveys
Amazon Chime
Microsoft Teams
7.6
Internal knowledgebase
Amazon Chime
Microsoft Teams
7.3
Integrates with GoToMeeting
Amazon Chime
Microsoft Teams
7.0
Integrates with Gmail and Google Hangouts
Amazon Chime
Microsoft Teams
6.8
Integrates with Outlook
Amazon Chime
Microsoft Teams
8.9

File Sharing & Management

Amazon Chime
Microsoft Teams
8.2
Versioning
Amazon Chime
Microsoft Teams
8.2
Video files
Amazon Chime
Microsoft Teams
8.3
Audio files
Amazon Chime
Microsoft Teams
8.4
Document collaboration
Amazon Chime
Microsoft Teams
8.3
Access control
Amazon Chime
Microsoft Teams
7.8
Advanced security features
Amazon Chime
Microsoft Teams
7.7
Integrates with Google Drive
Amazon Chime
Microsoft Teams
8.2
Device sync
Amazon Chime
Microsoft Teams
8.7

Pros

Amazon Chime

  • Amazon Chime has an easy to use interface that is not as clutter as some other conferencing apps.
  • Amazon Chime can integrate with different software such a Slack, which makes it easy to make to stay in one tool while I am working.
Keith Lillico, M.Ed, MBA | TrustRadius Reviewer

Microsoft Teams

  • Teams is particularly good at keeping conversation history in sync across multiple devices. Skype for business, which is Microsoft's other chat client, is particularly bad when it comes to this aspect.
  • The sidebar of the application window makes it easy to switch between all aspects of the application in one click. Easy switching between chat, notifications, and meetings.
  • Integrated hierarchy chart within each chat window easily allows you to see where an unfamiliar person you may be chatting with sits in terms of management level in the organization.
Gary Smolyak | TrustRadius Reviewer

Cons

Amazon Chime

  • I would like to see a feature to allow people to pre-register for web-conferencing. There has been at least one incident in which no one showed up to a webinar. I don't know if no one intended to join, if something was wrong with the invitation, or if there was user error on the organizer's end.
Anonymous | TrustRadius Reviewer

Microsoft Teams

  • Lack of rollout plans from MS that businesses can use to improve user adoption.
  • Slack still has more connectors.
  • Meetings could more intuitive and most of the screen is just pictures of people.
  • The desktop application is very large and absorbs a lot of system resources.
  • Multiple users cannot share screens at once, one at a time only.
  • Can't choose where to put files from conversations, they automatically are put in a Teams SharePoint.
Justin Pink | TrustRadius Reviewer

Usability

Amazon Chime

No score
No answers yet
No answers on this topic

Microsoft Teams

Microsoft Teams 7.4
Based on 18 answers
It has a lot of great features and we are working to roll it out to our whole organization. It sometimes feels a little under-developed or maybe under used. There are some things I wish it did better - like integrating the group calendar rather than my own calendar and letting us have instant chat vs persistent.
Jill Liegghio | TrustRadius Reviewer

Support Rating

Amazon Chime

Amazon Chime 8.0
Based on 7 answers
I think Amazon Chime could offer more options in terms of chat, polling, etc. Those options could be available now but it is not easy to find. But overall for what we use it for it gets the job done.
Anonymous | TrustRadius Reviewer

Microsoft Teams

Microsoft Teams 7.8
Based on 88 answers
Getting support for any MS Product kind of feels like pulling teeth. I have looked for support on the slowness of Teams to try and resolve it, but there is nothing really out there even from the MS reps other than deleting the hidden appsdata folder for Teams or uninstall/reinstall the software or just use the web-based Teams app.
Charles R. Coggins III | TrustRadius Reviewer

Alternatives Considered

Amazon Chime

They are all good products, but here is why we switched: 1. UberConf. This was the first conference software we used. It used to be great, it actually had a free version that worked perfectly. Then the service started to falter, mostly lag time between user and presenter. And then, the final straw, during someone in my offices' call, you heard the words "You must upgrade to continue to use the service" and it kept going in a loop. Ridiculous.Skype and GoTo I use when my clients want to use it. I just do not like them because you have to download software on both sides. Very annoying and can make people late for a meeting.
Anonymous | TrustRadius Reviewer

Microsoft Teams

Personally, I have used a number of applications similar to Teams for a variety of functions. However, with regard to my current organizational use, I would say my experience with Teams provides a much more well-rounded user experience than Skype for Business. Teams performs the functions of Skype and also integrates many other features integral to applications like Slack, Webex Teams, and Yammer. Teams also has the added benefit of being connected within the Microsoft network of apps. Users can leverage the powerful cloud computing of O365 in order to access other materials stored on the shared platform. This is a huge benefit of staying within the same ecosystem.
Joshua Melder | TrustRadius Reviewer

Return on Investment

Amazon Chime

  • Amazon Chime has a positive impact on our organization with respect to reaching out and getting supported by AWS staff and Web services technical personnel.
  • Amazon Chime currently does not cost us anything as our organization is a recipient of meeting requests more so then initiators. Given this, it is nice to be able to have access to a product as no cost.
  • One negative aspect to Amazon Chime, but it is not Amazon's fault is that our organization has so many options to conference as it is. Amazon Chime just dilutes the pool. Our organization is a believer in centralized IT and centralized solutions. Having another conferencing solution makes it difficult.
Jesse Bickel, MS - PMP | TrustRadius Reviewer

Microsoft Teams

  • We were already paying for Office 365 but now we got a great collaboration tool to go along with it.
  • We are able to stay connected with employees across the United States and no longer have to fly people back to headquarters for meetings and conferences, saving on transportation and lodging costs.
Michael Eberhard | TrustRadius Reviewer

Pricing Details

Amazon Chime

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Microsoft Teams

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Amazon Chime
7.8
Microsoft Teams
8.3

Usability

Amazon Chime
Microsoft Teams
7.4

Support Rating

Amazon Chime
8.0
Microsoft Teams
7.8

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