What users are saying about
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42 Ratings
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Top Rated
1229 Ratings

Amazon Chime

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42 Ratings
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Score 7.9 out of 100

Microsoft Teams

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Top Rated
1229 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Amazon Chime

Great tool which can be used for collaborating and sharing screens. It helps in integrating with calendar effortlessly and send invitations for the meeting. Sometimes it takes time to load the application on your device and is not compatible with all browsers. It has different options of muting and sharing screen during presenting.
Anonymous | TrustRadius Reviewer

Microsoft Teams

[Microsoft Teams] is well suited for organizations that need an all-in-one collaboration tool, and one that has the standard features that most organizations use. This is a benefit, rather than having to deploy a number of different tools/software in an environment. It is less appropriate in organizations that want to deploy something rather quickly and for users to get up and running quickly with the software. It does take more formal training to learn this software platform.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
7.4
Microsoft Teams
High quality audio
Amazon Chime
8.4
Microsoft Teams
High quality video
Amazon Chime
7.9
Microsoft Teams
Low bandwidth requirements
Amazon Chime
6.8
Microsoft Teams
Mobile support
Amazon Chime
6.7
Microsoft Teams

Screen Sharing

Amazon Chime
8.0
Microsoft Teams
Desktop sharing
Amazon Chime
8.6
Microsoft Teams
Whiteboards
Amazon Chime
7.4
Microsoft Teams

Online Meetings / Events

Amazon Chime
7.6
Microsoft Teams
Calendar integration
Amazon Chime
7.2
Microsoft Teams
Meeting initiation
Amazon Chime
7.9
Microsoft Teams
Integrates with social media
Amazon Chime
7.6
Microsoft Teams
Record meetings / events
Amazon Chime
7.9
Microsoft Teams
Slideshows
Amazon Chime
7.4
Microsoft Teams

Online Events Collaboration

Amazon Chime
7.9
Microsoft Teams
Live chat
Amazon Chime
8.1
Microsoft Teams
Audience polling
Amazon Chime
7.8
Microsoft Teams
Q&A
Amazon Chime
7.8
Microsoft Teams

Online Events Security

Amazon Chime
8.6
Microsoft Teams
User authentication
Amazon Chime
8.7
Microsoft Teams
Participant roles & permissions
Amazon Chime
8.6
Microsoft Teams
Confidential attendee list
Amazon Chime
8.6
Microsoft Teams

Project Management

Amazon Chime
Microsoft Teams
7.6
Task Management
Amazon Chime
Microsoft Teams
7.8
Gantt Charts
Amazon Chime
Microsoft Teams
6.8
Scheduling
Amazon Chime
Microsoft Teams
7.9
Workflow Automation
Amazon Chime
Microsoft Teams
6.9
Mobile Access
Amazon Chime
Microsoft Teams
8.8
Search
Amazon Chime
Microsoft Teams
7.8
Visual planning tools
Amazon Chime
Microsoft Teams
6.9

Communication

Amazon Chime
Microsoft Teams
8.1
Chat
Amazon Chime
Microsoft Teams
8.7
Notifications
Amazon Chime
Microsoft Teams
8.2
Discussions
Amazon Chime
Microsoft Teams
8.6
Surveys
Amazon Chime
Microsoft Teams
7.6
Internal knowledgebase
Amazon Chime
Microsoft Teams
7.3
Integrates with GoToMeeting
Amazon Chime
Microsoft Teams
7.7
Integrates with Gmail and Google Hangouts
Amazon Chime
Microsoft Teams
7.1
Integrates with Outlook
Amazon Chime
Microsoft Teams
9.2

File Sharing & Management

Amazon Chime
Microsoft Teams
8.4
Versioning
Amazon Chime
Microsoft Teams
8.4
Video files
Amazon Chime
Microsoft Teams
8.4
Audio files
Amazon Chime
Microsoft Teams
8.4
Document collaboration
Amazon Chime
Microsoft Teams
8.4
Access control
Amazon Chime
Microsoft Teams
8.4
Advanced security features
Amazon Chime
Microsoft Teams
8.5
Integrates with Google Drive
Amazon Chime
Microsoft Teams
7.8
Device sync
Amazon Chime
Microsoft Teams
8.6

Pros

Amazon Chime

  • Chat tools, video calls, on spot meeting invite[s] easy to create and use.
  • Ability to record any meeting and automatically downloads the meeting recording after ending the meeting.
  • UI is clean and easy to navigate around Amazon Chime.
  • Ability to invite outside guests easily using Amazon Chime without any issues.
YagneshKumar Patel | TrustRadius Reviewer

Microsoft Teams

  • Team and Channels: are only of the greatest feature, which was first introduced by Microsoft Teams in the market and then the overall ideology was seen in various other competitors. Teams can be made by grouping as many as team members you would want and channels are futher subsections, which can help you divide your conversations and have a history relevant to matters in its desired groups.
  • Dark mode: is also somethinng a user will not get in corporate software's. Teams will provide you this feature, which will help you accomodate colors of your software according to the light conditions at your workplace. This feature helps you work long hours without making your eyes suffer any type of pain or efforts.
  • Appended Calendar: is another great feature of this tool is that your schedule can always be visited with just a click and you can plan your day according to what you see on your screen, most of the time. It's super easy to juggle around with the calendar and set new meetings and calls, on the fly.
  • File sharing: is made easy and stable with Teams. You can easily share any type of file, be it in any format, in a single drag and drop, you can send it accross countries, to your partner working, miles away. The best part is that, everything is stored on Microsoft SharePoint, which is the backend of Microsoft Teams, and this give you a sense of high reliance, with your most important files as well.
Anonymous | TrustRadius Reviewer

Cons

Amazon Chime

  • More simplified dial-in numbers. The PIN for our conference line is long and easy to mistype.
  • You do not have to download the Chime app in order to join a conference, but if you want to do anything beyond join (schedule a conference, participate in a group chat, control participants), you have to have the app downloaded and installed. The app that you have to download in order to launch a conference is a memory hog, and slows down a computer's boot up time.
  • The add-in for Microsoft Outlook is particularly clunky. It helps you add scheduled conference calls/video conferences to your Outlook calendar, but it can cause Outlook to crash, and creates a really slow open time for Outlook. If you can avoid downloading the Outlook Add-In, I would.
  • No built-in screen sharing capabilities.
Emma McCarthy | TrustRadius Reviewer

Microsoft Teams

  • A taskbar widget that allows replies from right clicking the taskbar icon.
  • more GIF engines beyond GIPHY, or a native GIPHY interface complete with mood categories.
  • Recent Chats column collapsible to bubbles with initial before disappearing when narrowing the window, similar to Apple iMessage on Mac software.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Amazon Chime

No score
No answers yet
No answers on this topic

Microsoft Teams

Microsoft Teams 10.0
Based on 2 answers
Microsoft Teams has really shown how it can assist in this current environment but even without so, it is valuable as a tool to connect with individuals and collaborate on conference schedules.
Anonymous | TrustRadius Reviewer

Usability

Amazon Chime

No score
No answers yet
No answers on this topic

Microsoft Teams

Microsoft Teams 7.3
Based on 29 answers
There is way too much clicking in circles and multi-step processes for tasks that should be simple, like moving documents from one place to another or navigating the document set. Things that should be drag and drop take 3 or more clicks to achieve, and you have to wait a significant amount of time for the page to load after each click. The software seems bloated and slow
Anonymous | TrustRadius Reviewer

Support Rating

Amazon Chime

Amazon Chime 8.3
Based on 16 answers
They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.
Anonymous | TrustRadius Reviewer

Microsoft Teams

Microsoft Teams 7.7
Based on 127 answers
Microsoft Teams has a good support and an easy system to find answers. There are also tutorials available for learning the basics of the program which is very helpful. Being able to use the program on computers, tablets and mobile devices is very helpful. The whole Outlook 360 package has a good support network which makes integrating new programs into the office easier
Karen Zelzer | TrustRadius Reviewer

Alternatives Considered

Amazon Chime

I have not tested Amazon Chime, against other market alternatives, as it is being used to meet a specific demand, which is communication with certain companies, as it is the preferred means of communication. But, it is a good tool and does not lose anything to the other tools on the market, except for the update process.
Anonymous | TrustRadius Reviewer

Microsoft Teams

We have used Slack, Skype for Business, Zoom, WebEx and many other tools in the past. Each tool had a quirk and either did not scale well or was good at just one thing. Teams combines collaboration, chat, communication in one powerful tool. That has enabled us to reduce the number of tools being deployed and used.
Anonymous | TrustRadius Reviewer

Return on Investment

Amazon Chime

  • The positive ROI is Amazon Chime helps make our sales reps more professional in their calls leading to an increase in closed/won deals.
  • Amazon Chime has increased overall morale across our sales team because it has greatly improved our call processes when compared to other tools we've used in the past.
Anonymous | TrustRadius Reviewer

Microsoft Teams

  • POSITIVE: We can communicate with each other without having to be at the same place, so we save on plane tickets sometimes.
  • POSITIVE: Meetings can be recorded, so people who missed it can view it at a later time.
  • BAD: People chat more instead of speaking and quality of communications decreases.
  • BAD: Teams documentation is badly formatted, hard to find and hard to edit which results in loss of time.
  • BAD: Teams often has issues, so we often have to wait for people to solve the issues before we can hold the meeting which results in loss of time.
Anonymous | TrustRadius Reviewer

Pricing Details

Amazon Chime

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Amazon Chime Editions & Modules

Edition
Meetings - BasicFree
Meetings - Pro3.002
Business Calling - Inbound$0.0022163
Business Calling - OutboundCountry Dependent3
Business Calling - Receive TextFree4
Business Calling - Send TextCountry Dependent
Business Calling - Phone Numbers1.006
  1. *per user per day
  2. per minute
  3. US Only
  4. per number per month, US Only
Additional Pricing Details
*up to $15.00 per user per month

Microsoft Teams

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Microsoft Teams Editions & Modules

Edition
Free$0.001
Microsoft 365 Business Basic$5.001
Microsoft 365 Business Standard$12.501
Office 365 E3$20.001
  1. Per Month
Additional Pricing Details
Discounts are available for non profit organizations.

Rating Summary

Likelihood to Recommend

Amazon Chime
7.8
Microsoft Teams
8.3

Likelihood to Renew

Amazon Chime
Microsoft Teams
10.0

Usability

Amazon Chime
Microsoft Teams
7.3

Support Rating

Amazon Chime
8.3
Microsoft Teams
7.7

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