Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Arcserve Backup
Score 7.4 out of 10
N/A
Arcserve Backup is a storage management solution from Arcserve, formerly of CA Technologies before Arcserve's divestiture (July 2014). It utilizes magnetic tape storage backup as part of its storage management offering.N/A
Arcserve ShadowProtect
Score 6.4 out of 10
N/A
ShadowProtect, from Arcserve company StorageCraft (merged in March of 2021), supports business continuity with data backup and system protection; the vendor boasts fast system restore capabilities relative to other similar solutions.N/A
Veeam Data Platform
Score 9.0 out of 10
Mid-Size Companies (51-1,000 employees)
Veeam’s® premier product, Veeam Backup & Replication™, delivers availability for all cloud, virtual, Kubernetes and physical workloads. Through a management console, the software provides backup, archival, recovery and replication capabilities.
$428
per year per 5 instances
Pricing
Arcserve BackupArcserve ShadowProtectVeeam Data Platform
Editions & Modules
No answers on this topic
No answers on this topic
Veeam Data Platform Essentials
$428
per year per 5 instances
Veeam Data Platform
Contact sales team
Offerings
Pricing Offerings
Arcserve BackupArcserve ShadowProtectVeeam Data Platform
Free Trial
NoNoYes
Free/Freemium Version
NoNoYes
Premium Consulting/Integration Services
NoNoYes
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional DetailsVeeam sells through channel partners. Contact a partner for detailed pricing and quotes. Resellers or sales personnel are available for assistance.
More Pricing Information
Community Pulse
Arcserve BackupArcserve ShadowProtectVeeam Data Platform
Considered Multiple Products
Arcserve Backup
Chose Arcserve Backup
We also use Veeam replication and backups for VMWare level data redundancy. It works so far as stable as Arcserve Backup. We use both in our systems as we deploy VMs since Veeam works closely with VCenter. But if we need to backup physical servers, and OS partition level …
Chose Arcserve Backup
We use Veeam Backup and Replication at our larger sites where Vmware Virtualization is being used and is our product of choice in this venue. When it comes to our smaller sites, nothing is more affordable and reliable than Arcserve Backup.
Chose Arcserve Backup
To be succinct, we have used Veeam B&R for a number of years, against our VM environment, and we have yet to find anything that tops it. However, if you have physical machines in your environment still, then Arcserve is a great option, especially for the replication aspect.

Chose Arcserve Backup
It is easy to deploy and manage. Solid data recovery and good notification option. We need to backup to tape to retain 7 years thus D2D2T is a good option to have.
Arcserve ShadowProtect
Chose Arcserve ShadowProtect
Speed, we rely on Shadowprotect to provide us with fast backups and also backups that are smaller in size compared to the other products.
Veeam Data Platform
Chose Veeam Data Platform
Good, it backs up linux where shadowprotect does not. ShadowProtect is less expensive so we keep it as well.
Chose Veeam Data Platform
We are still using two of three solutions mentioned above. We moved from Arcserve ShadowProtect to Veeam Data Platform after we made an evaluation of Veeam Data Platform. We find that Veeam Data Platform is a better choice for us in terms of realiability, scalibility and …
Chose Veeam Data Platform
easy for deploy and agentlesswe are all Virtualized servers environment, we used Veeam Data Platform to perform all VM backups, i'm long veeam users since veeam V6 to now, it's help me automatic all the backup tasks, also with the management suits, i can easily see all the …
Chose Veeam Data Platform
As I mentioned before, I used ArcServe and Acronis. ArcServe, in particular, was a licensed product at my previous company, and I had purchased a three-year license. After comparing it to Veeam, I regretfully realized it was a waste of money. It will never be able to support …
Chose Veeam Data Platform
We use Arcserver for our physical server or drive partition backup. But it's not stable. Once in a while, it has alarms stating the data tranasferring to its destination has problem. We spent much time on this, but it still happens. Furthermore, the switch between the primary …
Chose Veeam Data Platform
Veeam is the easiest to manage of these products. They were the first to provide server replication in the VM environment.
Chose Veeam Data Platform
I chose Veeam because it is trusted and has an easy-to-understand UI.
Chose Veeam Data Platform
Veeam Data Platform was best value, except in the case of MSP360 where it was just a superior product.
Chose Veeam Data Platform
I've used Unitrends most recently. I really love Unitrends and tried to switch this last time I renewed support for Veeam Data Platform; however, it was not cost effective. Unfriends would have cost 4 times as much as Veeam Data Platform. As for the others, the features of …
Chose Veeam Data Platform
In testing we were happier with the Veeam Data Platform features and were very impressed with their ability to fulfill the things we needed to accomplish. It met the pricing and reliability we desired and have been happy with the solution. Veeam Data Platform continues to add …
Chose Veeam Data Platform
Way easier to set up than most Backup Solutions out there including the replication portion for VM servers.
Chose Veeam Data Platform
We used Zerto and CA Arcserve to address these needs without migrating to Veeam Backup & Replication. Zerto is a very successful instant backup and we are still using it now. It does what Veeam application cannot do in instant replication. CA Arcserve, on the other hand, is …
Chose Veeam Data Platform
Veeam is much more robust than ShadowProtect, while also fitting the budget requirements for some very small environments that previously used CloudBerry. We think this is pretty impressive to have both breadth and depth and maintain reasonable price points to keep on budget. …
Chose Veeam Data Platform
Compared to ArcServer which I've used over 5+ years ago for tape backups. Veeam is a much simpler solution to interface with, setup and execute your backups. The only major drawback is having to buy different licenses for different platforms - Hyper-V, VMWare or physical …
Chose Veeam Data Platform
Datto is the easiest, but it's quite expensive.
Shadowprotect used to be good, but SPX isn't very good at all.
Unitrends we had nothing but problems with.
Chose Veeam Data Platform
ShadowProtect seemed to offer a lot of good options, and Datto is a great cheaper alternative if the heftier features of Veeam are not needed. However, Unitrends was a terrible experience all around. Unitrends support is pretty good, but there were a lot of broken backup job …
Chose Veeam Data Platform
Veeam Backup & Replication Community Edition blows all of these out of water. It's Enterprise Edition has exhaustive features, and the monthly subscription rate is reasonable.
Chose Veeam Data Platform
Tivoli Storage Manager performs OK for file-level backups but, try to do a bare-metal restore, and you are sure to run into some issues with it. The GUI console is excellent for a Windows guy, but to achieve its full potential, you need to be a command-line guru
Chose Veeam Data Platform
It's far lower maintenance, installation is much simpler, updates are also much less disruptive. I've found that the maintenance involved in running Veeam is far lower than it was with either of the other products we had in previously, and error messages within the software are …
Chose Veeam Data Platform
Veeam is easier to use and requires less management overhead.
Features
Arcserve BackupArcserve ShadowProtectVeeam Data Platform
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Arcserve Backup
-
Ratings
Arcserve ShadowProtect
7.4
1 Ratings
8% below category average
Veeam Data Platform
8.9
400 Ratings
5% above category average
Universal recovery00 Ratings8.01 Ratings9.1338 Ratings
Instant recovery00 Ratings8.01 Ratings8.8359 Ratings
Recovery verification00 Ratings7.01 Ratings8.9341 Ratings
Business application protection00 Ratings9.01 Ratings8.8306 Ratings
Multiple backup destinations00 Ratings8.01 Ratings9.2366 Ratings
Incremental backup identification00 Ratings8.01 Ratings9.2377 Ratings
Backup to the cloud00 Ratings5.01 Ratings9.0258 Ratings
Deduplication and file compression00 Ratings6.01 Ratings9.1352 Ratings
Snapshots00 Ratings6.01 Ratings8.8320 Ratings
Flexible deployment00 Ratings7.01 Ratings8.5312 Ratings
Management dashboard00 Ratings7.01 Ratings8.285 Ratings
Platform support00 Ratings8.01 Ratings8.8340 Ratings
Retention options00 Ratings9.01 Ratings9.0345 Ratings
Encryption00 Ratings8.01 Ratings9.1316 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
Arcserve Backup
-
Ratings
Arcserve ShadowProtect
8.0
1 Ratings
6% below category average
Veeam Data Platform
-
Ratings
Continuous data protection00 Ratings9.01 Ratings00 Ratings
Replication00 Ratings7.01 Ratings00 Ratings
Disaster Recovery
Comparison of Disaster Recovery features of Product A and Product B
Arcserve Backup
-
Ratings
Arcserve ShadowProtect
7.0
1 Ratings
13% below category average
Veeam Data Platform
-
Ratings
Disaster Recovery Planning00 Ratings7.01 Ratings00 Ratings
Hot Sites00 Ratings7.01 Ratings00 Ratings
Disaster Recovery Testing00 Ratings7.01 Ratings00 Ratings
Automated Disaster Recovery00 Ratings7.01 Ratings00 Ratings
Best Alternatives
Arcserve BackupArcserve ShadowProtectVeeam Data Platform
Small Businesses
Cyberduck
Cyberduck
Score 9.7 out of 10
Cove Data Protection
Cove Data Protection
Score 9.2 out of 10
Cove Data Protection
Cove Data Protection
Score 9.2 out of 10
Medium-sized Companies
Cisco UCS Manager
Cisco UCS Manager
Score 9.3 out of 10
Cove Data Protection
Cove Data Protection
Score 9.2 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.6 out of 10
Enterprises
Cisco UCS Manager
Cisco UCS Manager
Score 9.3 out of 10
Keepit
Keepit
Score 9.5 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.6 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
Arcserve BackupArcserve ShadowProtectVeeam Data Platform
Likelihood to Recommend
9.0
(9 ratings)
6.0
(7 ratings)
9.1
(781 ratings)
Likelihood to Renew
10.0
(2 ratings)
-
(0 ratings)
8.7
(42 ratings)
Usability
10.0
(2 ratings)
-
(0 ratings)
9.6
(36 ratings)
Availability
-
(0 ratings)
-
(0 ratings)
8.4
(8 ratings)
Performance
-
(0 ratings)
-
(0 ratings)
8.0
(8 ratings)
Support Rating
9.0
(1 ratings)
8.0
(3 ratings)
10.0
(37 ratings)
Online Training
-
(0 ratings)
-
(0 ratings)
7.3
(1 ratings)
Implementation Rating
-
(0 ratings)
-
(0 ratings)
10.0
(24 ratings)
Configurability
-
(0 ratings)
-
(0 ratings)
8.0
(7 ratings)
Ease of integration
-
(0 ratings)
-
(0 ratings)
8.0
(8 ratings)
Product Scalability
-
(0 ratings)
-
(0 ratings)
7.3
(8 ratings)
Vendor post-sale
-
(0 ratings)
-
(0 ratings)
6.4
(7 ratings)
Vendor pre-sale
-
(0 ratings)
-
(0 ratings)
5.2
(8 ratings)
User Testimonials
Arcserve BackupArcserve ShadowProtectVeeam Data Platform
Likelihood to Recommend
Arcserve
Arcserve UDP is fully suited for small to large size environments that need complete data protection solutions with the ability to run the fastest backups, replications, instant VM and DR.
Read full review
Arcserve
In situations where business continuity needs are high, ShadowProtect backups provide the ability to keep operations running with very minimal downtime, even in situations like crypto-locked data. If a backup server is set up in an environment to resume a live server from backup, this is even more helpful. In situations where clients don't care as much about quickly recovering their data, they can go without a solution like this.
Read full review
Veeam Software
For Windows, it is a great option. Just loaded it and get detected by the server. At that point you could forget about your backups. For many Linux servers, it would work fine. The webservers and scientific servers backed up and restored with no problems. Avoid databases with heavy load. We found this to be Veeam Data Platform's weak spot.
Read full review
Pros
Arcserve
  • It offers excellent features like dedupe, high availability, DR, and BMR.
  • Arcserve Backup has many offerings to fit many business sizes and needs.
  • Arcserve Backup sales and technical support is good to work with.
  • Very nice reseller program and benefits.
Read full review
Arcserve
  • You can virtualize your backups using Virtualbox, a free program that works on any PC.
  • Backups are versatile, and you can back up to any location you'd like.
  • Alerting can be set up for failed backups.
Read full review
Veeam Software
  • The ease of use in creating jobs and adding clients enables our new and less skilled administrators to work efficiently, quickly, and accurately.
  • The same ease of use is essential for junior admins as well. Backups are quickly and accurately restored, allowing our networking team to bring clients back to production within expected times.
  • The ability to create a restore for testing and to remove it quickly has proven to be an excellent asset for our production and DB teams.
Read full review
Cons
Arcserve
  • Arcserve Backup can be costly.
  • To utilize Arcserve Backup and all its features may require a layout of dedicated equipment or additional infrastructure.
  • They don't always explain that for Arcserve Backup to work well, and it requires specific system requirements and extensive internet bandwidth.
Read full review
Arcserve
  • The replication offsite can have issues over time. It takes manual involvement to keep it working right.
  • SPX remote management isn't easy out of the box.
Read full review
Veeam Software
  • On occasion, the 'reason' for a failed backup can be a little hard to understand. It would be nice if it were a bit more straightforward.
  • I would love to run the platform natively on Linux, but I don't think it's an option.
  • Sometimes, locating the correct update file for the platform software can be a bit confusing. If they had an option to download the correct update file from within the console, that would take some of the guesswork out of it.
Read full review
Likelihood to Renew
Arcserve
Arcserve UDP provides our organization lots of benefits and it is much more than a simple backup and restore solution. We use it for cross platform DR, storage agnostic replications, DR solution instead of VMware SRM and more.
Read full review
Arcserve
No answers on this topic
Veeam Software
I really have no complaints about Veeam Backup & Replication. Their service has been excellent and the cost is minimal in comparison to other services I checked out. Implementation wasn't simple and the Veeam Support team was there to help each step of the way.
Read full review
Usability
Arcserve
It basically covers all our required scenarios, including VMs, partitions, files or any other objects through NAS, SAN or DAS connections. It's easy to set up and utilize the features and functions. There are a few times that we needed to switch over for the RHA replications and UDP backups. For the RHN replication, there was a roughly 10 minutes downtime during the switchover. For the UDP, it works pretty well.
Read full review
Arcserve
No answers on this topic
Veeam Software
It is a very robust solution that has never failed. It also has perfect integration with Windows server volume shadow copies. The processing load is moved from the backup server to the backup proxy. Increased fault tolerance: you can store data on a separate machine, the backup repository. Can perform a bare metal restore.
Read full review
Reliability and Availability
Arcserve
No answers on this topic
Arcserve
No answers on this topic
Veeam Software
I give Veeam Data Platform a rating of 9 for availability because it consistently performs reliably in critical data protection and recovery tasks. The platform is designed to minimize downtime, ensuring that backup and recovery processes are accessible when needed.While there may be rare instances of maintenance or minor application errors, these do not significantly affect the overall reliability of the system. Veeam’s strong architecture and features like high availability configurations further enhance its performance, allowing us to trust it in crucial situations. Overall, it has proven to be a dependable solution that meets our organization's needs effectively.
Read full review
Performance
Arcserve
No answers on this topic
Arcserve
No answers on this topic
Veeam Software
Veeam does a good job with backing up our servers in a timely manner. We are still at the beginning of our Veeam use and are pleased with the speed at which we can access the system as well as the backups and restore points. Veeam is definitely superior to our previous backup system in terms of speed and accessibility
Read full review
Support Rating
Arcserve
Arcserve Backup support is usually very good. Their chat is usually able to fix most general issues, but will escalate more in depth issues to technical engineers that call you back. Their product knowledge is really good and usually resolve issues promptly.
Read full review
Arcserve
We don’t need support often, but when we do, the support has been strong. Sometimes it is hard to determine how to access support for the exact issue we are having. There are a decent forum and online ticketing system. Support for the cloud center seems to be provided only by phone, though.
Read full review
Veeam Software
The support team has never asked me to jump through silly hoops or waste time on pointless exercises. They seem to truly have a handle on what may be wrong. In fact, when we were having trouble getting our license renewal setup (because of yet another license migration at Veeam) a support incident got us connected to the right people to get our renewal done in time.
Read full review
In-Person Training
Arcserve
No answers on this topic
Arcserve
No answers on this topic
Veeam Software
I rated the in-person training an 8 because it was generally effective and provided a solid foundation for understanding the Veeam Data Platform. The instructors were knowledgeable and engaged, making the sessions interactive. However, I felt that some topics could have been covered in more depth, and additional hands-on exercises would have further reinforced the learning experience. Overall, it was a positive training session that adequately prepared attendees for using the product, but there's room for improvement.
Read full review
Online Training
Arcserve
No answers on this topic
Arcserve
No answers on this topic
Veeam Software
I gave it a rating of 7 because, although the online training offered valuable content and covered the essential aspects of the Veeam Data Platform, it lacked interactivity and opportunities for direct engagement with instructors. This made it challenging to ask questions or delve deeper into specific topics. Additionally, some sections felt a bit rushed, which could hinder a comprehensive understanding of more complex features. Overall, while the training was useful, improvements in interactivity and pacing could elevate the experience significantly.
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Implementation Rating
Arcserve
No answers on this topic
Arcserve
No answers on this topic
Veeam Software
Plan the process and then work through your plan, i know this should go without saying but its easy to get sidetracked. You tend to want to just get up and running so you can have that sigh of relief, spend the time to talk to your business stakeholder to see what goals they are trying to accomplish and how that may impact your plans first.
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Alternatives Considered
Arcserve
We use Veeam Backup and Replication at our larger sites where Vmware Virtualization is being used and is our product of choice in this venue. When it comes to our smaller sites, nothing is more affordable and reliable than Arcserve Backup.
Read full review
Arcserve
Speed, we rely on Shadowprotect to provide us with fast backups and also backups that are smaller in size compared to the other products.
Read full review
Veeam Software
As I explained earlier, the differences in how each application behaves come down to configuration. In my opinion, Veeam Data Platform is more user-friendly than the other applications mentioned. I’ve already used it at previous companies, so I know what it can do and how far it can go—based on the factors I mentioned earlier that led me to choose Veeam Data Platform over the other applications.
Read full review
Scalability
Arcserve
No answers on this topic
Arcserve
No answers on this topic
Veeam Software
In terms of scalability for our company, Veeam was able to cover our backup needs with ease. They have options for even more individualized backup if we were to need them; i.e. if a specific workstation needs its own independent backup. We have not used these resources yet, but I am confident they will be beneficial to our company in the near future.
Read full review
Return on Investment
Arcserve
  • We were able to roll back up and replication into one product, which reduced the costs without having to go with multiple vendors.
  • As a result of Arcserve UDP, we were able to implement a full DR scenario test, which until that point hadn't been successful.
Read full review
Arcserve
  • We have been with Shadowprotect for 5 years and are now only moving off of them due to limited functionality and Shadowprotect doubling our billing.
  • The product now requires a lot more babysitting so I have one person just stuck managing backups, which is not a fulfilling job and hard to keep someone in that seat.
  • While Shadowprotect has been fantastic for years, it is time for us to move on to something that makes financial sense and requires less labour.
  • Storagecraft Cloud is fairly expensive compared to competitors.
Read full review
Veeam Software
  • Recovery from Ransomware has been easier.
  • Recovering files after someone has deleted them is much easier and less time-consuming than using Windows' shadow copy feature.
  • Cloning the physical DB server was very nice and easy. A lot less time-consuming than reloading the OS and all the packages.
Read full review
ScreenShots

Veeam Data Platform Screenshots

Screenshot of an example of the proactive threat assessment technology used to identify adversary tactics, techniques, and procedures (TTPs) before a cyber-attack.Screenshot of where Veeam Intelligence turns noisy alerts into clear insights with recommended next steps, explaining anomalies and pointing out the next best action.Screenshot of a preview of an AI generated snapshot of job health, exceptions, and priority actions.Screenshot of the chat flow to watch AI agents scan for anomalies, confirm a clean restore point, and surface integrity and performance insights.