Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Asana
Score 8.5 out of 10
N/A
Asana is a web and mobile project management app. With tasks, projects, conversations, and dashboards, Asana lets an entire team know who's doing what by when, enabling workload balancing. Users can also add integrations for GANTT charts, time tracking and more.
$13.49
per month per user
OpenAir PSA
Score 5.5 out of 10
N/A
NetSuite OpenAir is a cloud-based Professional Service Automation (PSA) product which includes capabilities around project management, resource management, project accounting, etc.N/A
Zoho Projects
Score 9.1 out of 10
N/A
Zoho Project is online project management and planning software that provides project teams with a web-based collaborative environment. Zoho Projects can also include a bug tracking module specifically design to support software development project. It is integrated with other Zoho products including Zoho CRM.
$5
per month per user
Pricing
AsanaOpenAir PSAZoho Projects
Editions & Modules
Starter
$13.49
per month per user
Advanced
$30.49
per month per user
Enterprise
Contact Sales
Personal
Free
No answers on this topic
Free
$0
Premium
$5
per month per user
Enterprise
$10
per month per user
Project Plus
Contact Sales
Offerings
Pricing Offerings
AsanaOpenAir PSAZoho Projects
Free Trial
YesNoYes
Free/Freemium Version
YesNoYes
Premium Consulting/Integration Services
YesNoYes
Entry-level Setup FeeOptionalNo setup feeOptional
Additional DetailsA discount is offered for annual billing.Discount offered for annual billing.
More Pricing Information
Community Pulse
AsanaOpenAir PSAZoho Projects
Considered Multiple Products
Asana
Chose Asana
We selected ASANA based on the feature set, and ease of rollout. monday.com had very good workflow automation but we found that ASANA was quicker and easier for staff to build a task eco-system that worked for them.
Zoho Projects was a very strong contender but was much more …
Chose Asana
In comparison to other Project Management software tools that I have used, Asana is the most user friendly platform without compromising any advanced capabilities.
OpenAir PSA

No answer on this topic

Zoho Projects
Chose Zoho Projects
We were testing out Asana at the time we moved on to Zoho. Zoho seemed to have more features that met our needs. Asana was not quite developed to the point of our liking. Zoho has an awesome calendar function that I loved, which Asana did not.
Chose Zoho Projects
MSP - Windows based. Not collaborative. Complex UI. Cannot be shared with people outside the organization easily. Cannot set security levels for users to access projects based on the rights granted to them.
Trello and Asana - Expensive subscription plan. Limited …
Chose Zoho Projects
Zoho has attractive pricing. Additionally, it really gives a 10,000 foot view of long term projects and that was something we needed.
Chose Zoho Projects
I used Zoho projects initially because it was easy to setup and gets going for FREE. The best thing you can get out of Zoho projects is that it needs zero setup time. It is also a great tool for manage projects, however not that suitable for product management, I believe. JIRA
Features
AsanaOpenAir PSAZoho Projects
Project Management
Comparison of Project Management features of Product A and Product B
Asana
8.3
179 Ratings
7% above category average
OpenAir PSA
7.3
15 Ratings
6% below category average
Zoho Projects
8.1
21 Ratings
5% above category average
Task Management9.2179 Ratings8.015 Ratings8.521 Ratings
Resource Management8.0152 Ratings7.515 Ratings8.320 Ratings
Gantt Charts9.061 Ratings8.09 Ratings8.118 Ratings
Scheduling8.4162 Ratings6.012 Ratings8.419 Ratings
Workflow Automation8.9132 Ratings6.09 Ratings9.215 Ratings
Team Collaboration9.3178 Ratings8.012 Ratings9.121 Ratings
Support for Agile Methodology8.57 Ratings6.07 Ratings6.35 Ratings
Support for Waterfall Methodology8.57 Ratings7.08 Ratings8.812 Ratings
Document Management8.2150 Ratings8.56 Ratings8.017 Ratings
Email integration8.2142 Ratings7.09 Ratings8.017 Ratings
Mobile Access8.7149 Ratings7.512 Ratings8.219 Ratings
Timesheet Tracking6.16 Ratings7.014 Ratings8.520 Ratings
Change request and Case Management8.44 Ratings8.010 Ratings6.96 Ratings
Budget and Expense Management7.077 Ratings7.514 Ratings7.615 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Asana
6.5
48 Ratings
17% below category average
OpenAir PSA
8.6
10 Ratings
11% above category average
Zoho Projects
6.8
14 Ratings
13% below category average
Project & financial reporting5.51 Ratings8.59 Ratings6.55 Ratings
Integration with accounting software7.547 Ratings9.07 Ratings6.914 Ratings
Quotes/estimates00 Ratings8.05 Ratings5.55 Ratings
Invoicing00 Ratings9.07 Ratings8.213 Ratings
Best Alternatives
AsanaOpenAir PSAZoho Projects
Small Businesses
Stackby
Stackby
Score 9.0 out of 10
Stackby
Stackby
Score 9.0 out of 10
Stackby
Stackby
Score 9.0 out of 10
Medium-sized Companies
InEight
InEight
Score 8.5 out of 10
InEight
InEight
Score 8.5 out of 10
InEight
InEight
Score 8.5 out of 10
Enterprises
InEight
InEight
Score 8.5 out of 10
InEight
InEight
Score 8.5 out of 10
InEight
InEight
Score 8.5 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
AsanaOpenAir PSAZoho Projects
Likelihood to Recommend
9.0
(208 ratings)
8.5
(20 ratings)
6.5
(24 ratings)
Likelihood to Renew
9.6
(34 ratings)
8.2
(7 ratings)
9.9
(3 ratings)
Usability
8.3
(36 ratings)
9.4
(4 ratings)
5.6
(4 ratings)
Availability
8.4
(2 ratings)
10.0
(3 ratings)
9.0
(1 ratings)
Performance
-
(0 ratings)
9.0
(3 ratings)
9.0
(1 ratings)
Support Rating
5.0
(42 ratings)
5.5
(6 ratings)
7.4
(9 ratings)
In-Person Training
-
(0 ratings)
10.0
(2 ratings)
-
(0 ratings)
Online Training
-
(0 ratings)
-
(0 ratings)
9.0
(1 ratings)
Implementation Rating
-
(0 ratings)
10.0
(2 ratings)
8.0
(1 ratings)
Configurability
-
(0 ratings)
8.0
(2 ratings)
-
(0 ratings)
Ease of integration
-
(0 ratings)
10.0
(2 ratings)
-
(0 ratings)
Product Scalability
8.2
(1 ratings)
10.0
(2 ratings)
-
(0 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(2 ratings)
-
(0 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(2 ratings)
-
(0 ratings)
User Testimonials
AsanaOpenAir PSAZoho Projects
Likelihood to Recommend
Asana
The usability of Asana is broad since it's available in a variety of platforms that are widely used nowadays. I think that it would be great for people who are constantly on the move and switching devices, since it has allowed me to work from my phone, too. I also think that Asana has proven itself to handle a large quantity of work
Read full review
NetSuite
This product is well suited for an organization that is focused on client services, project delivery, time tracking, expense reporting, and revenue recognition. From a pure project management perspective, this product is not as feature rich as say Microsoft Project Server. For organizations that are looking for detailed complex project plan and resource management (along with resource leveling, etc.), this is probably not the best suited product
Read full review
Zoho
My work involves projects of 5-15 people with numerous projects running simultaneously. Prior to Zoho, I did not have a central location from which to view all project statuses at once. Zoho looks to provide this and also looks like it will deliver. I am anxious to see how our organization's use of it develops. At this time, I feel I am likely to recommend Zoho Projects because my organization has made great software decisions in the past so I have a level of trust already that the research has been done that Zoho is the best solution for our line of work.
Read full review
Pros
Asana
  • Through it, we were able to communicate and cooperate with the rest of the team to complete the work in the required manner and at the appropriate time.
  • Available for free on Android and iPhone.
  • Asana has a simple and easy user interface
Read full review
NetSuite
  • Netsuite OpenAir PSA is highly configurable and has a large ecosystem of assets to work with.
  • Tasks are easily designed to automate processes in your business workflow.
  • OpenAir is designed in such a way that it can communicate and receive information from external systems without having to re-engineer your systems to make them work if you are following standard business practice.
Read full review
Zoho
  • We use it to manage our sales orders as there are lots of moving parts which are necessary to get client orders done properly.
  • I use it anytime I have a new idea I want to put into motion. As I can create a list for brainstorming, feedback, specific actions necessary in order to test and or implement the idea.
  • Unrelated to business, it's a great way to plan travel in order to make sure you don't forget those important things like passport, flight arrangement, client meeting confirmation, and meeting prep as far as what specific documents or things do you need to bring with you.
  • And since everyone is on the go and expected to keep up with work, the mobile/tablet app makes it a breeze to keep up, work on, and create new projects.
Read full review
Cons
Asana
  • Asana is not really a project management tool, it is good for simple projects only
  • UI has some glitches (doesn't save preferences, etc.)
  • Integration with other tools (Office 365, MS Project)
  • No reminders if the working period you entered is on holidays
Read full review
NetSuite
  • Compared to QuickArrow, setting up reports to reflect the data accurately seemed to require a bit more consultant time and collaboration. Getting the numbers correct is essential, so budget extra time for this iniative. We also learned that certain calculations can not be displayed in the executive dashboards. Ask these questions upfront to ensure your dashboards are complete for your needs (again, working backwards in the preparation stages).
  • Compared to QuickArrow, NetSuite OpenAir PSA falls short in the resource management capabilities. UI, flexibility, and scheduling options all could be improved. This is on their roadmap, timeline yet to be defined. Scheduling is vitally important to our company and this is THE area where we feel is the applications weakest. However, the application does provide everything critical to scheduling and provided the elements we needed in order to be successful. We altered our scheduling process accordingly.
  • During our System Administration 3 day online training, when a question was asked about detailed functionality, sometimes the trainer would share..."Yes, OpenAir has a configuration for that. Just inquire with your consultant and they can flip that flag in your instance." The responsibility for obtaining these special application configurations was placed on the System Admin [in training] to ask and to take notes. If your company needs the application to work a certain way, speak up and ask your OA consultant. There seems to be MANY flags that can be flipped in the background to allow for the system to meet your needs. My complaint is that these are not published, rather made available if one inquires.
  • OpenAir is able to generate invoices directly and we strongly encourage using this feature to keep everything housed under one application. However, this did not work for our organization and we leveraged a financial integration. A bit of a pioneer integrating with Softrax -- the integration works well, however is quite fragile. We do receive appropriate support when needed, but would prefer the integration to be a bit more stable. We recommend integrating with their stated supported financial systems, as staying the course will likely net a more stable integration.
Read full review
Zoho
  • There is no ability to add custom fields in the "Bugs" module - for example, if we want to add fields such as Version Number.
  • Reporting is not integrated - its a fairly expensive add-on.
  • There is no easy way to track actual and completed dates for tasks - so historical variance analysis is not easy.
Read full review
Likelihood to Renew
Asana
  • Mobile + Desktop capabilities - Able to use it anywhere, anytime.
  • Task management - Easy to view projects and their progress.
  • Time management - Easy to see what elements require time / how they interrelate and manage the project on an overall basis.
  • Company management - Be able to see from a master dashboard perspective where each project is in its stages of completion.
  • Clear communication - It's visually documented who is doing what at what time so that the whole project gets done.
Read full review
NetSuite
It all depends. We are still looking at moving our consultants to Oracle PAC, in order to get our financial systems in line (we use Oracle Financials currently). We are feeling a lot of pain with integration and segmented systems.

Ultimately,it depends on how much pain is felt there. OpenAir has given us a path to follow on from QuickArrow. I foresee either moving onto Oracle PAC by end of calendar, or staying on OpenAir.

OpenAir to Oracle integration is not easy. From a reporting and process perspective, there’s been pain from being in different systems
Read full review
Zoho
I've reviewed about 8 other project management solutions and Zoho Projects is the best I've seen without being overly complicated. Zoho Projects keeps getting better! Recent new enhancements makes it even easier to navigate. There are new keyboard shortcuts that cut my time way down. The tools are very easy to use.
Read full review
Usability
Asana
It is very user-friendly. Takes a new employee an hour to start figuring out how the system works. That's an important factor. You don't want to encounter the issue where employees need a week to understand how the system works. For example, JIRA, I tried using it for a week and I still don't understand the complicated layout. Asana has a simple interface. Once you see it, you get it type of program.
Read full review
NetSuite
In this day and age I should not have to read a manual to understand a product. It should be intuitive to administrate and perform basic tasks. It feels like a ton of intelligence was poured into making OpenAir feature rich but no where near as much attention was given to the user experience.
Read full review
Zoho
Zoho Project has been very user-friendly. As a small business, we have a diverse group of people with varying skill sets. This platform has been easy for our team to learn, implement, and succeed with. The mobile version is also very handy for our team.
Read full review
Reliability and Availability
Asana
Working with Asana on a daily basis
Read full review
NetSuite
The system up time was reliable and that was never anything we ever had any concerns/issues with.
Read full review
Zoho
Has not been down to my knowledge.
Read full review
Performance
Asana
No answers on this topic
NetSuite
The performance was acceptable. If you had a very large data set you were working with it might take a little longer, but within reason.
Read full review
Zoho
Speed meets my expectations.
Read full review
Support Rating
Asana
I haven't had to use their support so I can't rate it. The fact that I haven't needed them reflects the ease of use of the product. I would recommend that any new users schedule a complete demo of the product to ensure that they are using it to it's fullest (there's a lot of useful features).
Read full review
NetSuite
As an admin, I've had more contact with OA support than most. I've found their response to tickets typically timely and helpful, however many of the responses to tickets are "we will file an enhancement request" and then I never hear about it again. So not terrible, but not a very fulfilling experience.
Read full review
Zoho
Although it might lack intuitiveness, once you get a hang of how Zoho Projects works, you can do a LOT. The impact good project management has on profitability is huge, and it has helped not only improve communication and coordination when working on a project, but more importantly have adequate tracking of time, due dates and potential bottle necks
Read full review
In-Person Training
Asana
No answers on this topic
NetSuite
Very knowledgeable and able to articulate how other customers configured the solution to meet their needs as well as the best practices they recommended.
Read full review
Zoho
No answers on this topic
Online Training
Asana
No answers on this topic
NetSuite
We did a 3 day online remote course back in April. NetSuite prefers training to occur before migration. We went over the functionality of tool and three months later we migrated. Personally, I didn’t find it that beneficial. Certain parts of it were beneficial as they applied to me – talked a lot about invoicing capabilities that didn’t apply to me. They also have knowledge base / e-learning assets, but I haven’t referred to them
Read full review
Zoho
No answers on this topic
Implementation Rating
Asana
No answers on this topic
NetSuite
It went fine. Everything came over the way we wanted. In addition to migrating the current projects we wanted to migrate historical data – did that seamlessly. The finished product looked pretty good – just needed to tweak – and they helped us with that
Read full review
Zoho
No answers on this topic
Alternatives Considered
Asana
Asana is a top-tier project management software that helps us organize and track projects from start to finish. It allows us to apply tasks/to-dos to multiple projects without duplication, divide complex projects into smaller tasks, and track project progress. It also helps us organize work on Kanban boards or linear lists. It stands out from the crowd in a big way compared to the competition.
Read full review
NetSuite
OpenAir accurately reflects changes in real-time as well as lends itself to see where a draw is at, when payment is expected and what percentage of the contract has been billed or approved to date. This helps with project billing and tracking as well as cash flow. Quickbooks lacks the ability to show progress draws, approved changes, and pending changes on a given project where OpenAir excels.
Read full review
Zoho
Zoho Projects provides a more limited set of functionality and customization options than other task/bug trackers on the market, but what it lacks in functionality it makes up for in ease of use. It probably has 80-90% of the features of its competitors but takes about a third of the time to get up and running and realizing value.
Read full review
Scalability
Asana
I used this tool on a daily basis at work and it runs as a solid rock
Read full review
NetSuite
Once the system is setup, it's easy to manage and maintain.
Read full review
Zoho
No answers on this topic
Return on Investment
Asana
  • Productivity - Most of all, it allows me to be more productive and have a good sense of where I am with projects and deadlines.
  • Easy to use - I can make the most of my time to get up (and stay) up and running.
  • Project coordination - Allows me to assign tasks to my interns and communicate directly within the platform to keep the work train moving.
Read full review
NetSuite
  • It covers our requirements for time tracking and project/resource management better than the previous solution we used.
  • Project managers are happier having this tool for their job and also because it is running on the cloud as opposed to running on-prem.
  • It doesn't help in any way improving the "chasing" of the people that don't submit their time-sheets in time. This one stayed the same as before.
Read full review
Zoho
  • We needed a system to organize our growing business, so anything was better than what we had, which was nothing.
  • Recording time spend is a huge reason for using project software. It has made me aware of the tasks that are taking too long and where we are not being profitable as a company.
  • It has kept our team accountable for what needs to get completed and when projects are not in motion or completed timely. It's helpful to know in order to get billing out faster.
Read full review
ScreenShots

Asana Screenshots

Screenshot of Product HomepageScreenshot of Team ConversationsScreenshot of Project CalendarsScreenshot of InboxScreenshot of List ProjectScreenshot of Portfolios

Zoho Projects Screenshots

Screenshot of Task Automation with Blueprint - Map out your entire workflow with no code as flowcharts. Automate your tasks and notifications and set approval criteria with blueprint.Screenshot of Intuitive Gantt Charts - Say what, say who, say when. And done. Zoho Projects' Gantt chart comes feature loaded with advanced operations such as Critical path and Baseline.Screenshot of Inbuilt Issue Tracker - You can log, organize, track, and fix any problems. Features such as status and workflow, can be customized to suit the exact needs of your project.Screenshot of Drag, Drop and Done - A view of your tasks as cards placed along columns. Helps you identify bottlenecks and reorganize quickly using drag and drop.Screenshot of A quick pulse of all your work - The Portfolio dashboard, is a compact overview of all the work that's been happening across projects with widgets that address the project level timeline, status, ownership, budget health, and clients.Screenshot of Looks that matter - A refreshing UI that supports multiple themes, including an eye-catching dark mode.