Atlassian Confluence vs. Doodle vs. Microsoft Teams

Atlassian Confluence is a great tool for housing important information and resources across the organization, as it's very easy to search and find content across different teams and departments. The search function is mostly very accurate and the additional tagging with keywords also helps in the search experience. It's also good at tagging other team members, which triggers an automated email to them. Atlassian Confluence also has an extensive template library for all kinds of purposes like project management, etc., which saves time overall.

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Doodle is great when you need to coordinate dates among a group and don't want to send a bunch of group emails or texts. It allows a number of dates to be proposed and the group can easily see those dates that are most preferred. If you need to do something more complex than that it may not be your tool.

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It's amazing as a daily driver for team communication, and document search/store. Also, if you're doing a lot of LONG meetings and have trouble remembering details, the AI summarization is amazing and convenient. It just works. I'm not saying I always do this, of course, but if I need to 'skim' instead of really digging into every detail from a meeting, the AI-generated summary is generally good enough that I can get away with it.

• Its integration with Jira for tracking development and the bugs and work linked to detailed Confluence documentation.
• We use it extensively for writing Software Product Requirement Documents, feature specs, architecture designs, and retrospectives.
• Our company follows compliance very seriously, so it helps in streamlining all documentation for ISO27001/27017 compliance and security-related information.
• Its integration with various tools allows us to create flow diagrams which are often required to make client and customer understand the overall flow of interactions across various modules of the design architecture

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• Doodle approaches this problem different than most other scheduling platforms I've looked at (and I've looked at most of them). Doodle allows the person who is making their calendar available for scheduling to make the final decision on the meeting in contrast to other platforms that typically do it the other way around. Both can be beneficial depending on preference
• I love that Doodle allows for proposing multiple times, which is a feature I've yet to find on other scheduling platforms (and I've looked at/tried a lot of them)
• Doodle makes the scheduling process very simple even for someone who's never used it before

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• Makes communication and collaboration easier through Chat.
• Lets us personalize and humanize face-to-face interactions through Meetings.
• Helps me effectively plan out my day through Calendar.
• Enables us to safely store and access our information through OneDrive.
• Simplifies calls and voice communication.

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• You need to watch over the structure of the content yourself. if not you can get information added anywhere so nobody can find it.
• Top search field is hard to set to only search a section of pages.
• You really need to think your structure through before starting. a guide when setting up at the start could help in that perspective.

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• I would appreciate a more intuitive add-on within Google Calendar so we can schedule meetings directly in there.
• I think missing functionality might be adding sliders, photos, and colors to the polls to make it look really beautiful.
• I find the options on the poll settings are a bit confusing. It could be elaborated on more or have tooltips to explain the options better.

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• The webinars feature has some missing functionally such as the ability for all users to use the Q&A feature (only those with a Microsoft Teams account can use it now), the ability to upload documents for attendees to easily access and download, and the ability for presenters and organizers to easily chat amongst themselves throughout the webinar.
• The "Channels" organization hierarchy could be more clear. If you have several channels set up, it can get clunky and hard to find the specific channel you are looking for.
• The MS Planner tool lacks functionality and organization. You cannot assign more than one person to a task and it's confusing when you try to share tasks with people - it would be nice if they were automatically added to someone's calendar.

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I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.

Easy to use and basically free.

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Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product

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It's very intuitive for most things, making it easy to jump in and start creating pages and collaborating. This makes it ideal for onboarding new members to the team. There are a few areas that could be a little smoother, but overall it's a great experience.

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Very simple journey with the few important questions/fields

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I find that the chat function itself is quite clean, but once you incorporate the rest of the UI it becomes quite clunky. It feels as though there's too many features in one place, and that leads to it becoming convoluted and a little bit tedious to use. Due to that notifications can get missed which can lead to some tricky situations when working. I do find that it is easy to pick up though and help is readily available with a good support centre.

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I do not recall having outages or applications error so far, very reliable and available.

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Rare, but outages do happen

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We never worked against the tide while using Confluence. Everything loads considerably fast, even media components like videos (hosted on the platform or embed external videos from Youtube, for example). We are not using heavy media components a lot, but in the rare occasion we happen to use one we have no problems whatsoever.

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Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.

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This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.

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Doodle has customer service support available as needed, but honestly, it is so easy to use that I have rarely had to seek support. They are always a click away and responsive to resolving any need or to clarify the next best step to using Doodle to meet my needs.

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The overall support provided by Microsoft for Microsoft Teams has been quite good but there is still some room for improvements. Microsoft needs to proactively work on fixing the open bugs in order to provide a seamless experience to the users. But over the service and experience provided by the Microsoft team have been quite satisfactory.

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Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).

This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!

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I find everything I need for my day-to-day work.

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Atlassian Confluence is a super handy hub for sharing ideas and keeping all your docs in one place. While Jira Service Management is more about handling tickets and support issues, Atlassian Confluence really makes teamwork easy. I feel Atlassian Confluence is user-friendly, integrates smoothly with other Atlassian tools, and helps everyone stay in sync. It's great for brainstorming, and project planning as well. Overall, it is a great way to boost collaboration and ensure all team members are on the same page.

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Doodle is more customizable and I love the animation aspect. It is missing the engagement piece, but again I am new to it so there may be features in Doodle that I haven't discovered yet.

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Breakout rooms are a very good feature that should be added to the platform. Google Meet ranks above Teams on the web, as it's pretty lightweight; Teams tries to do so much, making it very slow or unstable when just using the web version. Teams is superior to Zoom when it comes to chat and integration with other platforms.

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This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.

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It does not appear to have a limit to how many teams and employees we can have using it

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• Merging instances has saved search time - We used to have several instances of Atlassian Confluence, which means they're separate and so can't communicate with each other. We've since merged into one instance and now with the help of the search feature can find the documents you're looking for in seconds rather than several minutes.
• Cross linking product assets streamlines following paper trails - Being able to click on a BitBucket link from a Confluence page which then links to a JIRA ticket means you can follow paper trails really easily; seconds rather than several minutes.

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• Doodle saves so much time. Time is valuable, and it cuts the time involved with scheduling in half.
• Doodle connects our team across campus. Even if we don't see each other, we can still check in and plan a meeting.
• Doodle doesn't always work well with our campus network, which can be annoying.

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• Allow smooth communication with team members, clients, and other internal and external partners globally.
• Provide strong security features to ensure secure communication and confidence when sharing sensitive information during our meetings and group calls.
• When working on collaborative projects, we can work together in the same document in real time.

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