What users are saying about
Top Rated
1824 Ratings
Top Rated
833 Ratings
Top Rated
1824 Ratings
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Score 8.1 out of 100
Top Rated
833 Ratings
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Score 8.8 out of 100

Feature Set Ratings

  • Dropbox Business ranks higher in 1 feature set: File Sharing & Management

Project Management

7.6

Confluence

76%

Dropbox Business

Feature Set Not Supported
N/A
Atlassian Confluence ranks higher in 7/7 features

Task Management

7.7
77%
83 Ratings
N/A
0 Ratings

Gantt Charts

7.9
79%
12 Ratings
N/A
0 Ratings

Scheduling

7.2
72%
21 Ratings
N/A
0 Ratings

Workflow Automation

8.0
80%
55 Ratings
N/A
0 Ratings

Mobile Access

6.8
68%
80 Ratings
N/A
0 Ratings

Search

7.9
79%
103 Ratings
N/A
0 Ratings

Visual planning tools

7.3
73%
82 Ratings
N/A
0 Ratings

Communication

8.0

Confluence

80%

Dropbox Business

Feature Set Not Supported
N/A
Atlassian Confluence ranks higher in 8/8 features

Chat

6.4
64%
15 Ratings
N/A
0 Ratings

Notifications

8.5
85%
103 Ratings
N/A
0 Ratings

Discussions

8.0
80%
97 Ratings
N/A
0 Ratings

Surveys

7.0
70%
15 Ratings
N/A
0 Ratings

Internal knowledgebase

9.4
94%
97 Ratings
N/A
0 Ratings

Integrates with GoToMeeting

6.0
60%
3 Ratings
N/A
0 Ratings

Integrates with Gmail and Google Hangouts

9.3
93%
7 Ratings
N/A
0 Ratings

Integrates with Outlook

9.6
96%
10 Ratings
N/A
0 Ratings

File Sharing & Management

8.3

Confluence

83%
8.5

Dropbox Business

85%
Atlassian Confluence ranks higher in 5/9 features

Versioning

8.6
86%
89 Ratings
8.5
85%
106 Ratings

Video files

7.6
76%
66 Ratings
8.6
86%
120 Ratings

Audio files

8.1
81%
60 Ratings
8.5
85%
112 Ratings

Document collaboration

8.4
84%
100 Ratings
8.4
84%
124 Ratings

Access control

8.9
89%
98 Ratings
8.5
85%
131 Ratings

Advanced security features

8.6
86%
74 Ratings
N/A
0 Ratings

Integrates with Google Drive

8.0
80%
47 Ratings
N/A
0 Ratings

Device sync

8.2
82%
46 Ratings
8.6
86%
127 Ratings

File search

N/A
0 Ratings
8.5
85%
132 Ratings

Cloud Storage Security & Administration

Confluence

Feature Set Not Supported
N/A
8.5

Dropbox Business

85%
Dropbox Business ranks higher in 3/3 features

User and role management

N/A
0 Ratings
8.5
85%
120 Ratings

File organization

N/A
0 Ratings
8.6
86%
131 Ratings

Device management

N/A
0 Ratings
8.5
85%
115 Ratings

Cloud Storage Platform

Confluence

Feature Set Not Supported
N/A
9.0

Dropbox Business

90%
Dropbox Business ranks higher in 3/3 features

Performance

N/A
0 Ratings
9.2
92%
132 Ratings

Reliability

N/A
0 Ratings
9.3
93%
132 Ratings

Storage Reports

N/A
0 Ratings
8.5
85%
98 Ratings

Attribute Ratings

  • Atlassian Confluence is rated higher in 3 areas: Likelihood to Renew, Availability, Vendor pre-sale
  • Dropbox Business is rated higher in 6 areas: Likelihood to Recommend, Usability, Support Rating, Implementation Rating, Configurability, Product Scalability
  • Atlassian Confluence and Dropbox Business are tied in 3 areas: Performance, Ease of integration, Vendor post-sale

Likelihood to Recommend

8.3

Confluence

83%
122 Ratings
8.6

Dropbox Business

86%
136 Ratings

Likelihood to Renew

9.8

Confluence

98%
19 Ratings
5.0

Dropbox Business

50%
4 Ratings

Usability

8.3

Confluence

83%
12 Ratings
9.0

Dropbox Business

90%
20 Ratings

Availability

9.0

Confluence

90%
5 Ratings
8.0

Dropbox Business

80%
3 Ratings

Performance

8.0

Confluence

80%
9 Ratings
8.0

Dropbox Business

80%
29 Ratings

Support Rating

6.0

Confluence

60%
45 Ratings
8.5

Dropbox Business

85%
56 Ratings

Implementation Rating

8.5

Confluence

85%
6 Ratings
9.0

Dropbox Business

90%
5 Ratings

Configurability

6.0

Confluence

60%
1 Rating
9.0

Dropbox Business

90%
1 Rating

Ease of integration

8.0

Confluence

80%
4 Ratings
8.0

Dropbox Business

80%
1 Rating

Product Scalability

8.0

Confluence

80%
2 Ratings
9.0

Dropbox Business

90%
2 Ratings

Vendor post-sale

8.0

Confluence

80%
1 Rating
8.0

Dropbox Business

80%
1 Rating

Vendor pre-sale

8.0

Confluence

80%
1 Rating
5.0

Dropbox Business

50%
1 Rating

Likelihood to Recommend

Atlassian

It has a comment option on the page, where you can tag other teammates tagging them. it sends the mail notification. Comment at the page end is pretty good for referring to other stakeholders and future references of the topic on the page. Creating the highlights of the discussions, and meeting held points with highlighted tagging. Easy shortcuts such as to add a date just type "//". The interface is cool and has easy shortcuts for quick page making.
Read full review

Dropbox

Dropbox Business is an excellent tool for organizing files transmitted among multiple people. Users can upload files to an uploaded folder, protected by the service’s high security. Its stability allows us to be more productive. Intuitive system integration and numerous sharing options are provided. Dropbox Business streamlines and organizes my file-sharing, storage, and saving procedures. It has also been updated to make adding and removing users easier. My experience with Dropbox Business has been nothing but positive since I began using it. For the price, it’s better than Google Drive.
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Pros

Atlassian

  • QUICK How-to Guides that can be generated and share instantly
  • One can subscribe to the pages and spaces and receive updates in the feed on their home page
  • Automatic Email notifications of new updates in the Confluence area
  • The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability
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Dropbox

  • Choose Dropbox Business for file sharing, and for team organizing, more synchronizing devices
  • Works well remotely and accessibility is very easy
  • Application for team content and for team and documentation collaborating
  • Mobile application will help me out for smooth and ongoing access at everywhere
Read full review

Cons

Atlassian

  • Navigation. Similar to other Atlassian products, users have complained that aspects of Confluence are difficult to learn right away[.]
  • An issue that users can face when using Confluence is attempting to edit a document while someone else is editing. Although users can access the document and save it, they are unable to see the changes happening in [real-time] that other users are implementing until they refresh their page. Some users have also noted that this can result in loss of edits.
  • Another drawback of using Confluence is its specific organizational structure. All information is stored within one page or project, although the page is able to be broken up into sections, some users do not prefer this style. Users can use the ‘page tree’ on each page to organize the different elements of each project.
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Dropbox

  • I deeply dislike the navigation. I find it very clunky and hard and not intuitive. A few years ago Dropbox redesigned its navigation and I'm frequently at a loss to figure out where to access the option I need.
  • It should be quicker and easier to figure out how to send a file. I wish I could do that from the drop-down menu in my taskbar under the Dropbox logo.
  • I wish I had the option under the same drop-down menu in my taskbar under the Dropbox logo to go to where the files are on my laptop, which I find much easier to navigate.
Read full review

Pricing Details

Confluence

Starting Price

$10 per month

Editions & Modules

Confluence editions and modules pricing
EditionModules
Free0.001
Standard5.002
Premium10.003
EnterpriseContact Sales4
Server10.005
Server2700.006
Server5300.007
Server10,200.008
Server19,800.009
Server30,000.0010
Server45,000.0011
Server90,000.0012
Server150,000.0013
Data Center15,000.0014
Data Center30,000.0015
Data Center52,000.0016
Data Center79,200.0017
Data Center105,600.0018
Data Center132,000.0019
Data Center143,000.0020
Data Center154,000.0021
Data Center165,000.0022
Data Center176,000.0023
Data Center187,000.0024
Data Center198,000.0025
Data Center209,000.0026
Data Center220,000.0027

Footnotes

  1. Free for 10 Users
  2. Per User Per Month
  3. Per User Per Month
  4. none
  5. 10 Users - Perpetual License
  6. 25 Users - Perpetual License
  7. 50 Users - Perpetual License
  8. 100 Users - Perpetual License
  9. 250 Users - Perpetual License
  10. 500 Users - Perpetual License
  11. 2,000 Users - Perpetual License
  12. 10,000 Users - Perpetual License
  13. 10,001+ Users - Perpetual License
  14. 500 Users - Annually
  15. 1,000 Users - Annually
  16. 2,000 Users - Annually
  17. 3,000 Users - Annually
  18. 4,000 Users - Annually
  19. 5,000 Users - Annually
  20. 10,000 Users - Annually
  21. 15,000 Users - Annually
  22. 20,000 Users - Annually
  23. 25,000 Users - Annually
  24. 30,000 Users - Annually
  25. 35,000 Users - Annually
  26. 40,000 Users - Annually
  27. 40,001+ Users - Annually

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Dropbox Business

Starting Price

$15 per month

Editions & Modules

Dropbox Business editions and modules pricing
EditionModules
Standard151
Advanced252
EnterpriseContact sales team3

Footnotes

  1. per user/per month
  2. per user/per month
  3. none

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Likelihood to Renew

Atlassian

I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
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Dropbox

Dropbox is very expensive and its price is not as competitive as it was. We are looking for an alternative that will enable as to subscribe more users at a more affordable cost. Also, we did not like Dropbox customer service, and felt that they should have found a way to compensate us for some of the damage they were responsible for when restoring our data.
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Usability

Atlassian

Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
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Dropbox

Well-designed, smart, packed with functionality without being overwhelming—Dropbox knows what they are doing and they do it well. They know what users want from the service and they make sure that all the normal use cases are intuitive and at your fingertips. I have never had a hard time finding things with Dropbox and I think their usability is excellent.
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Reliability and Availability

Atlassian

I do not recall having outages or applications error so far, very reliable and available.
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Dropbox

At least once a week the app crashes on my computer and causes files to stop syncing. It is an easy fix to re-open the app, however I have to notice the app stopped working to realize it needs to be reopened.
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Performance

Atlassian

Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
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Dropbox

The Dropbox site and tools load in a reasonable amount of time. I don't feel like their site and app performance is any better or worse than any other paid product that I've seen offered by any other large company. Compared to a competing product like Google Drive, the performance is probably about the same.
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Support Rating

Atlassian

This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
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Dropbox

I give it a nine because I haven't ever had to use the support or help. I would give it a ten but since I've never had to use them, I can't really give a full review of how their support works. I've talked to market research teams from Dropbox about new features, but have not had to get any assistance with a problem yet.
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Implementation Rating

Atlassian

Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
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Dropbox

The implementation was actually very simple. Again, as stated previously, the most intriguing part of the entire exercise was the implementation of the directory structure for each account. Once you design and implement it for one, it becomes quite simple to replicate for each account you implement thereafter. You just really need to take time to ensure you implement the first perfectly and those that follow on will be likewise work efficiently and easily.
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Alternatives Considered

Atlassian

I haven't use any other software that I could compare to AtlassianConfluence. The closest one would be Sharepoint, but it's a different beast. Sharepoint has more feature, but it's a lot harder to use and understand. Furthermore like many Microsoft solutions the UI is terrible and very difficult to understand sometimes. Atlassian Confluence is just plain easy to use.
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Dropbox

We actually use both Redtail CRM and Dropbox Business currently. Dropbox is better than Redtail from the standpoint that it allows easier organization and access to files and documents. The main benefit of Redtail is that it allows a great way to organize client information, emails, and such.
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Scalability

Atlassian

This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
Read full review

Dropbox

We've used this when we were 2 users and when we were 20. It did not make any difference. Even when we've had to scale down and fire 10 employees, it was still easy to salvage all the material and keep it organized within Dropbox.
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Return on Investment

Atlassian

  • We've gone from folders and folders of Word documents and PDFs into a single system with a search feature to bring all of our data together and trackable
  • While onboarding took a bit longer for the company (to switch from a Word document centric mindset - to a web-based one), overall the company has embraced the features and power of Confluence within the working stack
  • However, as costs continue to climb for the Atlassian product, we are forced to continue our evaluation of the product - with replacing it a remote possibility if it begins to outprice its usefulness to us.
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Dropbox

  • Improved risk mitigation - know our files are encrypted.
  • Expiring Shared Links are a must have.
  • Positive impact from Happy Customers. No more trying to send cumbersome encrypted emails that customers struggle with. Dropbox makes it easy for them to retrieve their files.
  • Collaboration makes it faster for us to complete plan documents with our customers.
Read full review

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